Summary:ASTERISK-19082: Forwarding voicemail generate error in multi-tenant configuration
Reporter:SplatNIX (uxbod)Labels:
Date Opened:2011-12-20 03:24:12.000-0600Date Closed:2011-12-20 12:52:18.000-0600
Versions: Frequency of
duplicatesASTERISK-17198 Forwarding voicemail generate error in multi-tenant configuration
Description:A client reported that they were unable to forward a voicemail from themselves to a colleague. We tested ourselves and received the following error on the console:

Couldn't not find mailbox XXX in context default

The users retrieve their VMs by dialing an extension which calls VoiceMailMail(XXX@VMContext) so why is Asterisk scanning the default context when we have supplied the correct one ?

As a test I enabled searchcontexts=yes and then the VM could be forwarded; but as we are multi-tenant that had to be backed out as the same extension exists in different contexts.

This was originally discovered in version but still present in the latest release. For some reason the old issue did not get brought across to JIRA.
Comments:By: Richard Mudgett (rmudgett) 2011-12-20 12:51:37.748-0600

It was brought over to JIRA.  ASTERISK-17198 is the original issue.