--- asterisk-13.1.0-__patchlist1421832993/apps/app_queue.c      2015-01-21 10:36:33.032771187 +0100
+++ apps/app_queue.c    2015-01-30 18:22:55.138367421 +0100
@@ -1470,6 +1470,7 @@
        AST_LIST_HEAD_NOLOCK(,penalty_rule) qe_rules; /*!< Local copy of the queue's penalty rules */
        struct penalty_rule *pr;               /*!< Pointer to the next penalty rule to implement */
        struct queue_ent *next;                /*!< The next queue entry */
+       time_t time_when_became_head_caller;
 };

 struct member {
@@ -5267,7 +5268,7 @@
                        break;

                /* see if we need to move to the next penalty level for this queue */
-               while (qe->pr && ((time(NULL) - qe->start) >= qe->pr->time)) {
+               while (qe->pr && (qe->time_when_became_head_caller != 0) && ((time(NULL) - qe->time_when_became_head_caller) > qe->pr->time)) {
                        update_qe_rule(qe);
                }

@@ -5292,7 +5293,10 @@
                        break;
                }
        }
-
+       if (!res) {
+               qe->time_when_became_head_caller=time(NULL);
+               ast_verb(3,"queue: my turn qe->time %d\n",qe->start);
+       }
        return res;
 }

@@ -7892,7 +7896,7 @@
                }

                /* see if we need to move to the next penalty level for this queue */
-               while (qe.pr && ((time(NULL) - qe.start) > qe.pr->time)) {
+                while (qe.pr && (qe.time_when_became_head_caller != 0) && ((time(NULL) - qe.time_when_became_head_caller) > qe.pr->time)) {
                        update_qe_rule(&qe);
                }