[2012-06-12 14:42:24] DEBUG[31250] manager.c: Running action 'Login' [2012-06-12 14:42:24] VERBOSE[31250] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:42:24] DEBUG[31250] manager.c: Running action 'UserEvent' [2012-06-12 14:42:24] DEBUG[31250] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberevent Action: UserEvent number: 12 number_action: ADD campaign_id: 1 number_id: 227 [2012-06-12 14:42:24] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberevent Action: UserEvent number: 12 number_action: ADD campaign_id: 1 number_id: 227 [2012-06-12 14:42:24] VERBOSE[31250] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:42:24] DEBUG[31251] manager.c: Running action 'Login' [2012-06-12 14:42:24] VERBOSE[31251] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:42:24] VERBOSE[31251] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:42:27] DEBUG[31265] manager.c: Running action 'Login' [2012-06-12 14:42:27] VERBOSE[31265] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:42:27] DEBUG[31265] manager.c: Running action 'UserEvent' [2012-06-12 14:42:27] DEBUG[31265] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberevent Action: UserEvent number: 12 number_action: ADD campaign_id: 1 number_id: 228 [2012-06-12 14:42:27] VERBOSE[31265] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:42:27] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberevent Action: UserEvent number: 12 number_action: ADD campaign_id: 1 number_id: 228 [2012-06-12 14:42:27] DEBUG[31266] manager.c: Running action 'Login' [2012-06-12 14:42:27] VERBOSE[31266] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:42:27] VERBOSE[31266] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:42:30] DEBUG[31267] manager.c: Running action 'Login' [2012-06-12 14:42:30] VERBOSE[31267] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:42:30] DEBUG[31267] manager.c: Running action 'UserEvent' [2012-06-12 14:42:30] DEBUG[31267] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberevent Action: UserEvent number: 12 number_action: ADD campaign_id: 1 number_id: 229 [2012-06-12 14:42:30] VERBOSE[31267] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:42:30] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberevent Action: UserEvent number: 12 number_action: ADD campaign_id: 1 number_id: 229 [2012-06-12 14:42:30] DEBUG[31268] manager.c: Running action 'Login' [2012-06-12 14:42:30] VERBOSE[31268] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:42:30] VERBOSE[31268] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:42:32] DEBUG[31270] manager.c: Running action 'Login' [2012-06-12 14:42:32] VERBOSE[31270] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:42:32] DEBUG[31270] manager.c: Running action 'UserEvent' [2012-06-12 14:42:32] DEBUG[31270] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberevent Action: UserEvent number: 12 number_action: ADD campaign_id: 1 number_id: 230 [2012-06-12 14:42:32] VERBOSE[31270] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:42:32] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberevent Action: UserEvent number: 12 number_action: ADD campaign_id: 1 number_id: 230 [2012-06-12 14:42:32] DEBUG[31271] manager.c: Running action 'Login' [2012-06-12 14:42:32] VERBOSE[31271] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:42:32] VERBOSE[31271] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:42:35] DEBUG[31283] manager.c: Running action 'Login' [2012-06-12 14:42:35] VERBOSE[31283] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:42:35] DEBUG[31283] manager.c: Running action 'UserEvent' [2012-06-12 14:42:35] DEBUG[31283] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberevent Action: UserEvent number: 12 number_action: ADD campaign_id: 1 number_id: 231 [2012-06-12 14:42:35] VERBOSE[31283] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:42:35] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberevent Action: UserEvent number: 12 number_action: ADD campaign_id: 1 number_id: 231 [2012-06-12 14:42:35] DEBUG[31284] manager.c: Running action 'Login' [2012-06-12 14:42:35] VERBOSE[31284] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:42:35] VERBOSE[31284] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:42:38] VERBOSE[9325] asterisk.c: -- Remote UNIX connection [2012-06-12 14:42:41] DEBUG[9339] chan_sip.c: Auto destroying SIP dialog '76daf654738251d61e51652b1608b8e7@10.0.4.239:5060' [2012-06-12 14:42:41] DEBUG[9339] chan_sip.c: Destroying SIP dialog 76daf654738251d61e51652b1608b8e7@10.0.4.239:5060 [2012-06-12 14:42:41] DEBUG[9339] rtp_engine.c: Destroyed RTP instance '0xb5c02890' [2012-06-12 14:42:46] DEBUG[31307] manager.c: Running action 'Login' [2012-06-12 14:42:46] VERBOSE[31307] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:42:46] VERBOSE[31307] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:42:49] DEBUG[31317] manager.c: Running action 'Challenge' [2012-06-12 14:42:49] DEBUG[31317] manager.c: Running action 'Login' [2012-06-12 14:42:49] VERBOSE[31317] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:42:49] DEBUG[31317] manager.c: Running action 'UserEvent' [2012-06-12 14:42:49] DEBUG[31317] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 19645447_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1224686 campaignid: 1 [2012-06-12 14:42:49] DEBUG[31317] manager.c: Running action 'Logoff' [2012-06-12 14:42:49] VERBOSE[31317] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:42:49] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 19645447_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1224686 campaignid: 1 [2012-06-12 14:42:49] DEBUG[31319] manager.c: Running action 'Challenge' [2012-06-12 14:42:49] DEBUG[31319] manager.c: Running action 'Login' [2012-06-12 14:42:49] VERBOSE[31319] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:42:49] DEBUG[31319] manager.c: Running action 'UserEvent' [2012-06-12 14:42:49] DEBUG[31319] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 20004366_2# campaignname: cc001 state: BUSY lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@172bab9 campaignid: 1 [2012-06-12 14:42:49] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 20004366_2# campaignname: cc001 state: BUSY lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@172bab9 campaignid: 1 [2012-06-12 14:42:49] DEBUG[31319] manager.c: Running action 'Logoff' [2012-06-12 14:42:49] VERBOSE[31319] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:42:49] DEBUG[31322] manager.c: Running action 'Challenge' [2012-06-12 14:42:49] DEBUG[31322] manager.c: Running action 'Login' [2012-06-12 14:42:49] VERBOSE[31322] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:42:49] DEBUG[31322] manager.c: Running action 'Originate' [2012-06-12 14:42:49] DEBUG[31323] chan_sip.c: Asked to create a SIP channel with formats: 0x40 (slin) [2012-06-12 14:42:49] VERBOSE[31323] netsock.c: == Using UDPTL TOS bits 136 [2012-06-12 14:42:49] VERBOSE[31323] netsock.c: == Using UDPTL CoS mark 4 [2012-06-12 14:42:49] DEBUG[31323] chan_sip.c: Allocating new SIP dialog for 659fa93e69649f60675f023a29f3b410@127.0.0.1:0 - INVITE (No RTP) [2012-06-12 14:42:49] DEBUG[31323] rtp_engine.c: Using engine 'asterisk' for RTP instance '0x9f8fe30' [2012-06-12 14:42:49] DEBUG[31323] res_rtp_asterisk.c: Allocated port 14618 for RTP instance '0x9f8fe30' [2012-06-12 14:42:49] DEBUG[31323] rtp_engine.c: RTP instance '0x9f8fe30' is setup and ready to go [2012-06-12 14:42:49] DEBUG[31323] res_rtp_asterisk.c: Setup RTCP on RTP instance '0x9f8fe30' [2012-06-12 14:42:49] VERBOSE[31323] netsock2.c: == Using SIP RTP TOS bits 136 [2012-06-12 14:42:49] VERBOSE[31323] netsock2.c: == Using SIP RTP CoS mark 4 [2012-06-12 14:42:49] DEBUG[31323] chan_sip.c: Setting NAT on RTP to On [2012-06-12 14:42:49] DEBUG[31323] chan_sip.c: Setting NAT on UDPTL to On [2012-06-12 14:42:49] DEBUG[31323] acl.c: For destination '10.0.0.159', our source address is '10.0.4.239'. [2012-06-12 14:42:49] DEBUG[31323] chan_sip.c: Setting SIP_TRANSPORT_UDP with address 10.0.4.239:5060 [2012-06-12 14:42:49] DEBUG[31323] chan_sip.c: *** Our native formats are 0x8 (alaw) [2012-06-12 14:42:49] DEBUG[31323] chan_sip.c: *** Joint capabilities are 0x108 (alaw|g729) [2012-06-12 14:42:49] DEBUG[29826] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: SIP/test001-0000005b ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: test001 Exten: Context: CALLEX Uniqueid: 1339504969.207 [2012-06-12 14:42:49] DEBUG[31322] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: SIP/test001-0000005b ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: test001 Exten: Context: CALLEX Uniqueid: 1339504969.207 [2012-06-12 14:42:49] DEBUG[31323] chan_sip.c: *** Our capabilities are 0x108 (alaw|g729) [2012-06-12 14:42:49] DEBUG[31323] chan_sip.c: *** AST_CODEC_CHOOSE formats are 0x8 (alaw) [2012-06-12 14:42:49] DEBUG[31323] chan_sip.c: *** Our preferred formats from the incoming channel are 0x40 (slin) [2012-06-12 14:42:49] DEBUG[31323] chan_sip.c: This channel will not be able to handle video. [2012-06-12 14:42:49] DEBUG[31323] chan_sip.c: Outgoing Call for test001 [2012-06-12 14:42:49] DEBUG[31323] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:42:49] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test001 [2012-06-12 14:42:49] DEBUG[9330] chan_sip.c: Checking device state for peer test001 [2012-06-12 14:42:49] DEBUG[9330] devicestate.c: Changing state for SIP/test001 - state 6 (Ringing) [2012-06-12 14:42:49] DEBUG[9330] devicestate.c: device 'SIP/test001' state '6' [2012-06-12 14:42:49] DEBUG[31323] chan_sip.c: ** Our capability: 0x108 (alaw|g729) Video flag: False Text flag: False [2012-06-12 14:42:49] DEBUG[31323] chan_sip.c: ** Our prefcodec: 0x40 (slin) [2012-06-12 14:42:49] DEBUG[31323] chan_sip.c: -- Done with adding codecs to SDP [2012-06-12 14:42:49] DEBUG[31323] chan_sip.c: Done building SDP. Settling with this capability: 0x108 (alaw|g729) [2012-06-12 14:42:49] DEBUG[31323] chan_sip.c: Initializing initreq for method INVITE - callid 0ca0b7da23925ee367a4be9f009ac025@10.0.4.239:5060 [2012-06-12 14:42:49] DEBUG[31323] chan_sip.c: Trying to put 'INVITE sip:' onto UDP socket destined for 10.0.0.159:5061 [2012-06-12 14:42:49] DEBUG[9345] app_queue.c: Device 'SIP/test001' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:42:49] DEBUG[29826] manager.c: Examining event: Event: NewAccountCode Privilege: call,all Channel: SIP/test001-0000005b Uniqueid: 1339504969.207 AccountCode: cc001 OldAccountCode: test001 [2012-06-12 14:42:49] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test001 [2012-06-12 14:42:49] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:42:49] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:42:49] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:42:49] DEBUG[9331] app_queue.c: Extension 'test001@CALLEX' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:42:49] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test001 Context: CALLEX Hint: SIP/test001&Custom:test001 Status: 8 [2012-06-12 14:42:49] DEBUG[31322] manager.c: Examining event: Event: NewAccountCode Privilege: call,all Channel: SIP/test001-0000005b Uniqueid: 1339504969.207 AccountCode: cc001 OldAccountCode: test001 [2012-06-12 14:42:49] DEBUG[31322] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test001 Context: CALLEX Hint: SIP/test001&Custom:test001 Status: 8 [2012-06-12 14:42:49] DEBUG[31322] manager.c: Running action 'Logoff' [2012-06-12 14:42:49] VERBOSE[31322] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:42:49] DEBUG[9339] chan_sip.c: = Looking for Call ID: 0ca0b7da23925ee367a4be9f009ac025@10.0.4.239:5060 (Checking To) --From tag as77abf229 --To-tag [2012-06-12 14:42:49] DEBUG[9339] chan_sip.c: (Provisional) Stopping retransmission (but retaining packet) on '0ca0b7da23925ee367a4be9f009ac025@10.0.4.239:5060' Request 102: Found [2012-06-12 14:42:49] DEBUG[9339] chan_sip.c: SIP response 100 to standard invite [2012-06-12 14:42:49] DEBUG[9339] chan_sip.c: = Looking for Call ID: 0ca0b7da23925ee367a4be9f009ac025@10.0.4.239:5060 (Checking To) --From tag as77abf229 --To-tag d721b05c03583a5i1 [2012-06-12 14:42:49] DEBUG[9339] chan_sip.c: (Provisional) Stopping retransmission (but retaining packet) on '0ca0b7da23925ee367a4be9f009ac025@10.0.4.239:5060' Request 102: Found [2012-06-12 14:42:49] DEBUG[9339] chan_sip.c: SIP response 180 to standard invite [2012-06-12 14:42:49] DEBUG[9339] chan_sip.c: build_route: Contact hop: "test001" [2012-06-12 14:42:49] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test001 [2012-06-12 14:42:49] DEBUG[9330] chan_sip.c: Checking device state for peer test001 [2012-06-12 14:42:49] DEBUG[9330] devicestate.c: Changing state for SIP/test001 - state 6 (Ringing) [2012-06-12 14:42:49] DEBUG[9330] devicestate.c: device 'SIP/test001' state '6' [2012-06-12 14:42:49] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: SIP/test001-0000005b ChannelState: 5 ChannelStateDesc: Ringing CallerIDNum: CallerIDName: ConnectedLineNum: +48584444444 ConnectedLineName: cc001 Uniqueid: 1339504969.207 [2012-06-12 14:42:49] DEBUG[9345] app_queue.c: Device 'SIP/test001' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:42:49] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test001 [2012-06-12 14:42:49] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:42:49] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:42:49] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:42:50] DEBUG[9339] chan_sip.c: = Looking for Call ID: 0ca0b7da23925ee367a4be9f009ac025@10.0.4.239:5060 (Checking To) --From tag as77abf229 --To-tag d721b05c03583a5i1 [2012-06-12 14:42:50] DEBUG[9339] chan_sip.c: Acked pending invite 102 [2012-06-12 14:42:50] DEBUG[9339] chan_sip.c: Stopping retransmission on '0ca0b7da23925ee367a4be9f009ac025@10.0.4.239:5060' of Request 102: Match Found [2012-06-12 14:42:50] DEBUG[9339] chan_sip.c: SIP response 200 to standard invite [2012-06-12 14:42:50] DEBUG[9339] chan_sip.c: Processing session-level SDP v=0... UNSUPPORTED. [2012-06-12 14:42:50] DEBUG[9339] chan_sip.c: Processing session-level SDP o=- 1685607 1685607 IN IP4 10.0.0.159... UNSUPPORTED. [2012-06-12 14:42:50] DEBUG[9339] chan_sip.c: Processing session-level SDP s=-... UNSUPPORTED. [2012-06-12 14:42:50] DEBUG[9339] netsock2.c: Splitting '10.0.0.159' into... [2012-06-12 14:42:50] DEBUG[9339] netsock2.c: ...host '10.0.0.159' and port ''. [2012-06-12 14:42:50] DEBUG[9339] chan_sip.c: Processing session-level SDP c=IN IP4 10.0.0.159... OK. [2012-06-12 14:42:50] DEBUG[9339] chan_sip.c: Processing session-level SDP t=0 0... UNSUPPORTED. [2012-06-12 14:42:50] DEBUG[9339] rtp_engine.c: Setting payload 8 based on m type on 0xb62cfc40 [2012-06-12 14:42:50] DEBUG[9339] rtp_engine.c: Setting payload 101 based on m type on 0xb62cfc40 [2012-06-12 14:42:50] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:8 PCMA/8000... OK. [2012-06-12 14:42:50] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:101 telephone-event/8000... OK. [2012-06-12 14:42:50] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=fmtp:101 0-15... UNSUPPORTED. [2012-06-12 14:42:50] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=ptime:30... OK. [2012-06-12 14:42:50] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=sendrecv... OK. [2012-06-12 14:42:50] DEBUG[9339] rtp_engine.c: Incorporating payload 8 on 0xb62cfc40 [2012-06-12 14:42:50] DEBUG[9339] rtp_engine.c: Incorporating payload 101 on 0xb62cfc40 [2012-06-12 14:42:50] DEBUG[9339] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f8fe30' [2012-06-12 14:42:50] DEBUG[9339] rtp_engine.c: Copying payload 8 from 0xb62cfc40 to 0x9f8ffdc [2012-06-12 14:42:50] DEBUG[9339] rtp_engine.c: Copying payload 101 from 0xb62cfc40 to 0x9f8ffdc [2012-06-12 14:42:50] DEBUG[9339] res_rtp_asterisk.c: Ignoring duplicate RTCP property on RTP instance '0x9f8fe30' [2012-06-12 14:42:50] DEBUG[9339] chan_sip.c: We're settling with these formats: 0x8 (alaw) [2012-06-12 14:42:50] DEBUG[9339] chan_sip.c: We have an owner, now see if we need to change this call [2012-06-12 14:42:50] DEBUG[9339] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:42:50] DEBUG[9339] chan_sip.c: build_route: Contact hop: "test001" [2012-06-12 14:42:50] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test001 [2012-06-12 14:42:50] DEBUG[9330] chan_sip.c: Checking device state for peer test001 [2012-06-12 14:42:50] DEBUG[9330] devicestate.c: Changing state for SIP/test001 - state 2 (In use) [2012-06-12 14:42:50] DEBUG[9330] devicestate.c: device 'SIP/test001' state '2' [2012-06-12 14:42:50] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test001 [2012-06-12 14:42:50] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:42:50] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:42:50] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:42:50] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test001 Context: CALLEX Hint: SIP/test001&Custom:test001 Status: 1 [2012-06-12 14:42:50] DEBUG[9331] app_queue.c: Extension 'test001@CALLEX' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:42:50] DEBUG[9345] app_queue.c: Device 'SIP/test001' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:42:50] DEBUG[9339] netsock2.c: Splitting '10.0.0.159:5061' into... [2012-06-12 14:42:50] DEBUG[9339] netsock2.c: ...host '10.0.0.159' and port '5061'. [2012-06-12 14:42:50] DEBUG[9339] chan_sip.c: Trying to put 'ACK sip:tes' onto UDP socket destined for 10.0.0.159:5061 [2012-06-12 14:42:50] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: SIP/test001-0000005b ChannelState: 6 ChannelStateDesc: Up CallerIDNum: CallerIDName: ConnectedLineNum: +48584444444 ConnectedLineName: cc001 Uniqueid: 1339504969.207 [2012-06-12 14:42:50] VERBOSE[31323] pbx.c: > Channel SIP/test001-0000005b was answered. [2012-06-12 14:42:50] DEBUG[31327] pbx.c: Launching 'Answer' [2012-06-12 14:42:50] VERBOSE[31327] pbx.c: -- Executing [12@CC_ONLINE:1] Answer("SIP/test001-0000005b", "") in new stack [2012-06-12 14:42:50] DEBUG[31327] pbx.c: Result of 'EXTEN' is '12' [2012-06-12 14:42:50] DEBUG[31327] pbx.c: Launching 'Dial' [2012-06-12 14:42:50] VERBOSE[31327] pbx.c: -- Executing [12@CC_ONLINE:2] Dial("SIP/test001-0000005b", "Local/12@CC/n") in new stack [2012-06-12 14:42:50] DEBUG[31327] rtp_engine.c: Can't find native functions for channel 'Local/12@CC-be4b;1' [2012-06-12 14:42:50] DEBUG[31327] rtp_engine.c: Seeded SDP of 'Local/12@CC-be4b;1' with that of 'SIP/test001-0000005b' [2012-06-12 14:42:50] DEBUG[31327] channel.c: Not copying variable DIALEDTIME. [2012-06-12 14:42:50] DEBUG[31327] channel.c: Not copying variable ANSWEREDTIME. [2012-06-12 14:42:50] DEBUG[31327] channel.c: Not copying variable DIALEDPEERNAME. [2012-06-12 14:42:50] DEBUG[31327] channel.c: Not copying variable DIALEDPEERNUMBER. [2012-06-12 14:42:50] DEBUG[31327] channel.c: Not copying variable DIALSTATUS. [2012-06-12 14:42:50] DEBUG[31327] channel.c: Copying hard-transferable variable CAMPAIGNID. [2012-06-12 14:42:50] DEBUG[31327] channel.c: Copying hard-transferable variable NUMBERID. [2012-06-12 14:42:50] DEBUG[31327] channel.c: Copying hard-transferable variable CDRID. [2012-06-12 14:42:50] DEBUG[31327] channel.c: Copying hard-transferable variable MONITOR_EXEC. [2012-06-12 14:42:50] DEBUG[31327] channel.c: Copying hard-transferable variable AGENTID. [2012-06-12 14:42:50] DEBUG[31327] channel.c: Not copying variable FAILOVER. [2012-06-12 14:42:50] DEBUG[31327] channel.c: Not copying variable SIPCALLID. [2012-06-12 14:42:50] DEBUG[31328] pbx.c: Result of 'ORGDEST' is NULL [2012-06-12 14:42:50] DEBUG[31328] pbx.c: Expression result is '0' [2012-06-12 14:42:50] DEBUG[31328] pbx.c: Launching 'GotoIf' [2012-06-12 14:42:50] VERBOSE[31328] pbx.c: -- Executing [12@CC:1] GotoIf("Local/12@CC-be4b;2", "0?3") in new stack [2012-06-12 14:42:50] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test001 [2012-06-12 14:42:50] DEBUG[9330] chan_sip.c: Checking device state for peer test001 [2012-06-12 14:42:50] DEBUG[9330] devicestate.c: Changing state for SIP/test001 - state 2 (In use) [2012-06-12 14:42:50] DEBUG[9330] devicestate.c: device 'SIP/test001' state '2' [2012-06-12 14:42:50] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test001 [2012-06-12 14:42:50] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:42:50] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:42:50] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:42:50] DEBUG[9345] app_queue.c: Device 'SIP/test001' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:42:50] DEBUG[29826] manager.c: Examining event: Event: OriginateResponse Privilege: call,all ActionID: 19275957_2# Response: Success Channel: SIP/test001-0000005b Context: CC_ONLINE Exten: 12 Reason: 4 Uniqueid: 1339504969.207 CallerIDNum: +48584444444 CallerIDName: cc001 [2012-06-12 14:42:50] DEBUG[29826] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: Local/12@CC-be4b;1 ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: Exten: 12 Context: CC Uniqueid: 1339504970.208 [2012-06-12 14:42:50] DEBUG[29826] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: Local/12@CC-be4b;2 ChannelState: 4 ChannelStateDesc: Ring CallerIDNum: CallerIDName: AccountCode: Exten: 12 Context: CC Uniqueid: 1339504970.209 [2012-06-12 14:42:50] DEBUG[29826] manager.c: Examining event: Event: NewCallerid Privilege: call,all Channel: Local/12@CC-be4b;1 CallerIDNum: 12 CallerIDName: cc001 Uniqueid: 1339504970.208 CID-CallingPres: 0 (Presentation Allowed, Not Screened) [2012-06-12 14:42:50] DEBUG[31328] pbx.c: Not taking any branch [2012-06-12 14:42:50] DEBUG[31328] pbx.c: Result of 'EXTEN' is '12' [2012-06-12 14:42:50] DEBUG[31328] pbx.c: Launching 'Set' [2012-06-12 14:42:50] VERBOSE[31328] pbx.c: -- Executing [12@CC:2] Set("Local/12@CC-be4b;2", "__ORGDEST=12") in new stack [2012-06-12 14:42:50] DEBUG[31328] pbx.c: Launching 'AGI' [2012-06-12 14:42:50] VERBOSE[31328] pbx.c: -- Executing [12@CC:3] AGI("Local/12@CC-be4b;2", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:42:50] DEBUG[31328] res_agi.c: Wow, connected! [2012-06-12 14:42:50] VERBOSE[31327] app_dial.c: -- Called Local/12@CC/n [2012-06-12 14:42:50] DEBUG[29826] manager.c: Examining event: Event: Dial Privilege: call,all SubEvent: Begin Channel: SIP/test001-0000005b Destination: Local/12@CC-be4b;1 CallerIDNum: CallerIDName: ConnectedLineNum: +48584444444 ConnectedLineName: cc001 UniqueID: 1339504969.207 DestUniqueID: 1339504970.208 Dialstring: 12@CC/n [2012-06-12 14:42:50] DEBUG[31328] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:42:50] DEBUG[31328] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:42:50] DEBUG[31328] pbx.c: Result of 'NUMBERID' is '220' [2012-06-12 14:42:50] DEBUG[31328] pbx.c: Result of 'CDRID' is '333' [2012-06-12 14:42:50] DEBUG[31328] pbx.c: Result of 'FAILOVER' is NULL [2012-06-12 14:42:50] DEBUG[31328] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:42:50] DEBUG[31328] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:42:50] DEBUG[31328] pbx.c: Result of 'NUMBERID' is '220' [2012-06-12 14:42:50] DEBUG[31328] pbx.c: Result of 'NUMBERID' is '220' [2012-06-12 14:42:50] DEBUG[31328] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:42:50] DEBUG[31328] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:42:50] DEBUG[31328] pbx.c: Result of 'CDRID' is '333' [2012-06-12 14:42:50] DEBUG[31328] pbx.c: Result of 'CDRID' is '333' [2012-06-12 14:42:50] DEBUG[31328] pbx.c: Result of 'FAILOVER' is NULL [2012-06-12 14:42:50] DEBUG[31328] pbx.c: Result of 'AGENTCHANNEL' is NULL [2012-06-12 14:42:50] DEBUG[31328] pbx.c: Result of 'AGENTCHANNEL' is NULL [2012-06-12 14:42:50] VERBOSE[31328] res_agi.c: -- AGI Script Executing Application: (Set) Options: (__AGENTONLINE=1) [2012-06-12 14:42:50] DEBUG[31330] manager.c: Running action 'Challenge' [2012-06-12 14:42:50] DEBUG[31330] manager.c: Running action 'Login' [2012-06-12 14:42:50] VERBOSE[31330] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:42:50] DEBUG[31330] manager.c: Running action 'UserEvent' [2012-06-12 14:42:50] DEBUG[31330] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 22339083_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@260829 campaignid: 1 [2012-06-12 14:42:50] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 22339083_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@260829 campaignid: 1 [2012-06-12 14:42:50] DEBUG[31330] manager.c: Running action 'Logoff' [2012-06-12 14:42:50] VERBOSE[31330] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:42:50] VERBOSE[31328] res_agi.c: -- AGI Script Executing Application: (GoTo) Options: (park,1) [2012-06-12 14:42:50] VERBOSE[31328] pbx.c: -- Goto (CC,park,1) [2012-06-12 14:42:50] VERBOSE[31328] res_agi.c: -- AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 0 [2012-06-12 14:42:50] DEBUG[31328] pbx.c: Launching 'Answer' [2012-06-12 14:42:50] VERBOSE[31328] pbx.c: -- Executing [park@CC:1] Answer("Local/12@CC-be4b;2", "") in new stack [2012-06-12 14:42:50] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for Local - 12@CC [2012-06-12 14:42:50] DEBUG[9330] chan_local.c: Checking if extension 12@CC exists (devicestate) [2012-06-12 14:42:50] VERBOSE[31327] app_dial.c: -- Local/12@CC-be4b;1 answered SIP/test001-0000005b [2012-06-12 14:42:50] DEBUG[9330] devicestate.c: Changing state for Local/12@CC - state 2 (In use) [2012-06-12 14:42:50] DEBUG[9330] devicestate.c: device 'Local/12@CC' state '2' [2012-06-12 14:42:50] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for Local - 12@CC [2012-06-12 14:42:50] DEBUG[9330] chan_local.c: Checking if extension 12@CC exists (devicestate) [2012-06-12 14:42:50] DEBUG[9330] devicestate.c: Changing state for Local/12@CC - state 2 (In use) [2012-06-12 14:42:50] DEBUG[9330] devicestate.c: device 'Local/12@CC' state '2' [2012-06-12 14:42:50] DEBUG[31327] features.c: bridge answer set, chan answer set [2012-06-12 14:42:50] DEBUG[31327] features.c: Removing dialed interfaces datastore on Local/12@CC-be4b;1 since we're bridging [2012-06-12 14:42:50] DEBUG[31327] channel.c: setting peeraccount to cc001 for Local/12@CC-be4b;1 from data on channel SIP/test001-0000005b [2012-06-12 14:42:50] DEBUG[31327] channel.c: setting peeraccount to cc001 for SIP/test001-0000005b from data on channel Local/12@CC-be4b;1 [2012-06-12 14:42:50] DEBUG[31327] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:42:50] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: Local/12@CC-be4b;2 ChannelState: 6 ChannelStateDesc: Up CallerIDNum: CallerIDName: ConnectedLineNum: 12 ConnectedLineName: cc001 Uniqueid: 1339504970.209 [2012-06-12 14:42:50] DEBUG[9345] app_queue.c: Device 'Local/12@CC' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:42:50] DEBUG[9345] app_queue.c: Device 'Local/12@CC' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:42:50] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: Local/12@CC-be4b;1 ChannelState: 6 ChannelStateDesc: Up CallerIDNum: 12 CallerIDName: cc001 ConnectedLineNum: ConnectedLineName: Uniqueid: 1339504970.208 [2012-06-12 14:42:50] DEBUG[29826] manager.c: Examining event: Event: NewAccountCode Privilege: call,all Channel: Local/12@CC-be4b;1 Uniqueid: 1339504970.208 AccountCode: cc001 OldAccountCode: cc001 [2012-06-12 14:42:50] DEBUG[29826] manager.c: Examining event: Event: Bridge Privilege: call,all Bridgestate: Link Bridgetype: core Channel1: SIP/test001-0000005b Channel2: Local/12@CC-be4b;1 Uniqueid1: 1339504969.207 Uniqueid2: 1339504970.208 CallerID1: CallerID2: 12 [2012-06-12 14:42:50] DEBUG[31327] channel.c: Got a FRAME_CONTROL (-1) frame on channel Local/12@CC-be4b;1 [2012-06-12 14:42:50] DEBUG[31327] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:42:50] DEBUG[31327] channel.c: Bridge stops bridging channels SIP/test001-0000005b and Local/12@CC-be4b;1 [2012-06-12 14:42:50] DEBUG[31327] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:42:50] DEBUG[29826] manager.c: Examining event: Event: Unlink Privilege: call,all Channel1: SIP/test001-0000005b Channel2: Local/12@CC-be4b;1 Uniqueid1: 1339504969.207 Uniqueid2: 1339504970.208 CallerID1: CallerID2: 12 [2012-06-12 14:42:50] DEBUG[29826] manager.c: Examining event: Event: Bridge Privilege: call,all Bridgestate: Link Bridgetype: core Channel1: SIP/test001-0000005b Channel2: Local/12@CC-be4b;1 Uniqueid1: 1339504969.207 Uniqueid2: 1339504970.208 CallerID1: CallerID2: 12 [2012-06-12 14:42:50] DEBUG[31328] pbx.c: Result of 'CCMoh' is 'default' [2012-06-12 14:42:50] DEBUG[31328] pbx.c: Launching 'MusicOnHold' [2012-06-12 14:42:50] VERBOSE[31328] pbx.c: -- Executing [park@CC:2] MusicOnHold("Local/12@CC-be4b;2", "default") in new stack [2012-06-12 14:42:50] VERBOSE[31328] res_musiconhold.c: -- Started music on hold, class 'default', on Local/12@CC-be4b;2 [2012-06-12 14:42:50] DEBUG[31328] channel.c: Scheduling timer at (50 requested / 50 actual) timer ticks per second [2012-06-12 14:42:50] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Start Channel: Local/12@CC-be4b;2 UniqueID: 1339504970.209 Class: default [2012-06-12 14:42:50] DEBUG[31328] channel.c: Set channel Local/12@CC-be4b;2 to write format slin [2012-06-12 14:42:50] DEBUG[31328] res_musiconhold.c: Local/12@CC-be4b;2 Opened file 0 '/var/lib/asterisk/moh/datera' [2012-06-12 14:42:50] DEBUG[31327] res_rtp_asterisk.c: Ooh, format changed from unknown to alaw [2012-06-12 14:42:50] DEBUG[31327] res_rtp_asterisk.c: Created smoother: format: alaw ms: 20 len: 160 [2012-06-12 14:42:54] DEBUG[31336] manager.c: Running action 'Challenge' [2012-06-12 14:42:54] DEBUG[31336] manager.c: Running action 'Login' [2012-06-12 14:42:54] VERBOSE[31336] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:42:54] DEBUG[31336] manager.c: Running action 'UserEvent' [2012-06-12 14:42:54] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 23533966_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@14481bb campaignid: 1 [2012-06-12 14:42:54] DEBUG[31336] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 23533966_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@14481bb campaignid: 1 [2012-06-12 14:42:54] DEBUG[31336] manager.c: Running action 'Logoff' [2012-06-12 14:42:54] VERBOSE[31336] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:42:54] DEBUG[31338] manager.c: Running action 'Challenge' [2012-06-12 14:42:54] DEBUG[31338] manager.c: Running action 'Login' [2012-06-12 14:42:54] VERBOSE[31338] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:42:54] DEBUG[31338] manager.c: Running action 'UserEvent' [2012-06-12 14:42:54] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 17059247_2# campaignname: cc001 status: PROCESSING number: 12 agentid: 1 source: java.lang.Object@b1404f campaignid: 1 [2012-06-12 14:42:54] DEBUG[31338] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 17059247_2# campaignname: cc001 status: PROCESSING number: 12 agentid: 1 source: java.lang.Object@b1404f campaignid: 1 [2012-06-12 14:42:54] DEBUG[31338] manager.c: Running action 'Logoff' [2012-06-12 14:42:54] VERBOSE[31338] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:42:54] DEBUG[31340] manager.c: Running action 'Challenge' [2012-06-12 14:42:54] DEBUG[31340] manager.c: Running action 'Login' [2012-06-12 14:42:54] VERBOSE[31340] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:42:54] DEBUG[31340] manager.c: Running action 'UserEvent' [2012-06-12 14:42:54] DEBUG[31340] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 6648397_2# campaignname: cc001 state: BUSY lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@139ed6d campaignid: 1 [2012-06-12 14:42:54] DEBUG[31340] manager.c: Running action 'Logoff' [2012-06-12 14:42:54] VERBOSE[31340] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:42:54] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 6648397_2# campaignname: cc001 state: BUSY lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@139ed6d campaignid: 1 [2012-06-12 14:42:54] DEBUG[31344] manager.c: Running action 'Challenge' [2012-06-12 14:42:54] DEBUG[31344] manager.c: Running action 'Login' [2012-06-12 14:42:54] VERBOSE[31344] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:42:54] DEBUG[31344] manager.c: Running action 'Originate' [2012-06-12 14:42:54] DEBUG[31345] chan_sip.c: Asked to create a SIP channel with formats: 0x40 (slin) [2012-06-12 14:42:54] DEBUG[31344] manager.c: Running action 'Logoff' [2012-06-12 14:42:54] VERBOSE[31344] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:42:54] VERBOSE[31345] netsock.c: == Using UDPTL TOS bits 136 [2012-06-12 14:42:54] VERBOSE[31345] netsock.c: == Using UDPTL CoS mark 4 [2012-06-12 14:42:54] DEBUG[31345] chan_sip.c: Allocating new SIP dialog for 4ba4dd7e4139bdc44549e81433826802@127.0.0.1:0 - INVITE (No RTP) [2012-06-12 14:42:54] DEBUG[31345] rtp_engine.c: Using engine 'asterisk' for RTP instance '0x9f76218' [2012-06-12 14:42:54] DEBUG[31345] res_rtp_asterisk.c: Allocated port 10596 for RTP instance '0x9f76218' [2012-06-12 14:42:54] DEBUG[31345] rtp_engine.c: RTP instance '0x9f76218' is setup and ready to go [2012-06-12 14:42:54] DEBUG[31345] res_rtp_asterisk.c: Setup RTCP on RTP instance '0x9f76218' [2012-06-12 14:42:54] VERBOSE[31345] netsock2.c: == Using SIP RTP TOS bits 136 [2012-06-12 14:42:54] VERBOSE[31345] netsock2.c: == Using SIP RTP CoS mark 4 [2012-06-12 14:42:54] DEBUG[31345] chan_sip.c: Setting NAT on RTP to On [2012-06-12 14:42:54] DEBUG[31345] chan_sip.c: Setting NAT on UDPTL to On [2012-06-12 14:42:54] DEBUG[31345] acl.c: For destination '10.0.0.174', our source address is '10.0.4.239'. [2012-06-12 14:42:54] DEBUG[31345] chan_sip.c: Setting SIP_TRANSPORT_UDP with address 10.0.4.239:5060 [2012-06-12 14:42:54] DEBUG[29826] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: SIP/test002-0000005c ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: test002 Exten: Context: CALLEX Uniqueid: 1339504974.210 [2012-06-12 14:42:54] DEBUG[31345] chan_sip.c: *** Our native formats are 0x8 (alaw) [2012-06-12 14:42:54] DEBUG[31345] chan_sip.c: *** Joint capabilities are 0x108 (alaw|g729) [2012-06-12 14:42:54] DEBUG[31345] chan_sip.c: *** Our capabilities are 0x108 (alaw|g729) [2012-06-12 14:42:54] DEBUG[31345] chan_sip.c: *** AST_CODEC_CHOOSE formats are 0x8 (alaw) [2012-06-12 14:42:54] DEBUG[31345] chan_sip.c: *** Our preferred formats from the incoming channel are 0x40 (slin) [2012-06-12 14:42:54] DEBUG[31345] chan_sip.c: This channel will not be able to handle video. [2012-06-12 14:42:54] DEBUG[31345] chan_sip.c: Outgoing Call for test002 [2012-06-12 14:42:54] DEBUG[29826] manager.c: Examining event: Event: NewAccountCode Privilege: call,all Channel: SIP/test002-0000005c Uniqueid: 1339504974.210 AccountCode: cc001 OldAccountCode: test002 [2012-06-12 14:42:54] DEBUG[31345] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:42:54] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:42:54] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:42:54] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 6 (Ringing) [2012-06-12 14:42:54] DEBUG[9330] devicestate.c: device 'SIP/test002' state '6' [2012-06-12 14:42:54] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:42:54] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:42:54] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:42:54] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:42:54] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:42:54] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 8 [2012-06-12 14:42:54] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:42:54] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:42:54] DEBUG[31345] chan_sip.c: ** Our capability: 0x108 (alaw|g729) Video flag: False Text flag: False [2012-06-12 14:42:54] DEBUG[31345] chan_sip.c: ** Our prefcodec: 0x40 (slin) [2012-06-12 14:42:54] DEBUG[31345] chan_sip.c: -- Done with adding codecs to SDP [2012-06-12 14:42:54] DEBUG[31345] chan_sip.c: Done building SDP. Settling with this capability: 0x108 (alaw|g729) [2012-06-12 14:42:54] DEBUG[31345] chan_sip.c: Initializing initreq for method INVITE - callid 31729173763480aa096582853553801d@10.0.4.239:5060 [2012-06-12 14:42:54] DEBUG[31345] chan_sip.c: Trying to put 'INVITE sip:' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:42:54] DEBUG[9339] chan_sip.c: = Looking for Call ID: 31729173763480aa096582853553801d@10.0.4.239:5060 (Checking To) --From tag as647673c8 --To-tag 3e421d4d [2012-06-12 14:42:54] DEBUG[9339] chan_sip.c: (Provisional) Stopping retransmission (but retaining packet) on '31729173763480aa096582853553801d@10.0.4.239:5060' Request 102: Found [2012-06-12 14:42:54] DEBUG[9339] chan_sip.c: SIP response 180 to standard invite [2012-06-12 14:42:54] DEBUG[9339] chan_sip.c: build_route: Contact hop: [2012-06-12 14:42:54] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:42:54] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:42:54] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 6 (Ringing) [2012-06-12 14:42:54] DEBUG[9330] devicestate.c: device 'SIP/test002' state '6' [2012-06-12 14:42:54] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: SIP/test002-0000005c ChannelState: 5 ChannelStateDesc: Ringing CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339504974.210 [2012-06-12 14:42:54] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:42:54] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:42:54] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:42:54] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:42:54] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:42:54] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:42:55] DEBUG[31345] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f76218' [2012-06-12 14:42:55] DEBUG[31345] res_rtp_asterisk.c: RTP NAT: Got audio from other end. Now sending to address 10.0.0.174:8000 [2012-06-12 14:42:55] DEBUG[9339] chan_sip.c: = Looking for Call ID: 31729173763480aa096582853553801d@10.0.4.239:5060 (Checking To) --From tag as647673c8 --To-tag 3e421d4d [2012-06-12 14:42:55] DEBUG[9339] chan_sip.c: Acked pending invite 102 [2012-06-12 14:42:55] DEBUG[9339] chan_sip.c: Stopping retransmission on '31729173763480aa096582853553801d@10.0.4.239:5060' of Request 102: Match Found [2012-06-12 14:42:55] DEBUG[9339] chan_sip.c: SIP response 200 to standard invite [2012-06-12 14:42:55] DEBUG[9339] chan_sip.c: Processing session-level SDP v=0... UNSUPPORTED. [2012-06-12 14:42:55] DEBUG[9339] chan_sip.c: Processing session-level SDP o=Zoiper_user 0 2 IN IP4 10.0.0.174... UNSUPPORTED. [2012-06-12 14:42:55] DEBUG[9339] chan_sip.c: Processing session-level SDP s=Zoiper_session... UNSUPPORTED. [2012-06-12 14:42:55] DEBUG[9339] netsock2.c: Splitting '10.0.0.174' into... [2012-06-12 14:42:55] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port ''. [2012-06-12 14:42:55] DEBUG[9339] chan_sip.c: Processing session-level SDP c=IN IP4 10.0.0.174... OK. [2012-06-12 14:42:55] DEBUG[9339] chan_sip.c: Processing session-level SDP t=0 0... UNSUPPORTED. [2012-06-12 14:42:55] DEBUG[9339] rtp_engine.c: Setting payload 8 based on m type on 0xb62cfc40 [2012-06-12 14:42:55] DEBUG[9339] rtp_engine.c: Setting payload 3 based on m type on 0xb62cfc40 [2012-06-12 14:42:55] DEBUG[9339] rtp_engine.c: Setting payload 0 based on m type on 0xb62cfc40 [2012-06-12 14:42:55] DEBUG[9339] rtp_engine.c: Setting payload 110 based on m type on 0xb62cfc40 [2012-06-12 14:42:55] DEBUG[9339] rtp_engine.c: Setting payload 98 based on m type on 0xb62cfc40 [2012-06-12 14:42:55] DEBUG[9339] rtp_engine.c: Setting payload 101 based on m type on 0xb62cfc40 [2012-06-12 14:42:55] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:8 PCMA/8000... OK. [2012-06-12 14:42:55] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:3 GSM/8000... OK. [2012-06-12 14:42:55] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:0 PCMU/8000... OK. [2012-06-12 14:42:55] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:110 speex/8000... OK. [2012-06-12 14:42:55] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:98 iLBC/8000... OK. [2012-06-12 14:42:55] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=fmtp:98 mode=30... UNSUPPORTED. [2012-06-12 14:42:55] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:101 telephone-event/8000... OK. [2012-06-12 14:42:55] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=fmtp:101 0-15... UNSUPPORTED. [2012-06-12 14:42:55] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=sendrecv... OK. [2012-06-12 14:42:55] DEBUG[9339] rtp_engine.c: Incorporating payload 0 on 0xb62cfc40 [2012-06-12 14:42:55] DEBUG[9339] rtp_engine.c: Incorporating payload 3 on 0xb62cfc40 [2012-06-12 14:42:55] DEBUG[9339] rtp_engine.c: Incorporating payload 8 on 0xb62cfc40 [2012-06-12 14:42:55] DEBUG[9339] rtp_engine.c: Incorporating payload 98 on 0xb62cfc40 [2012-06-12 14:42:55] DEBUG[9339] rtp_engine.c: Incorporating payload 101 on 0xb62cfc40 [2012-06-12 14:42:55] DEBUG[9339] rtp_engine.c: Incorporating payload 110 on 0xb62cfc40 [2012-06-12 14:42:55] DEBUG[9339] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f76218' [2012-06-12 14:42:55] DEBUG[9339] rtp_engine.c: Copying payload 0 from 0xb62cfc40 to 0x9f763c4 [2012-06-12 14:42:55] DEBUG[9339] rtp_engine.c: Copying payload 3 from 0xb62cfc40 to 0x9f763c4 [2012-06-12 14:42:55] DEBUG[9339] rtp_engine.c: Copying payload 8 from 0xb62cfc40 to 0x9f763c4 [2012-06-12 14:42:55] DEBUG[9339] rtp_engine.c: Copying payload 98 from 0xb62cfc40 to 0x9f763c4 [2012-06-12 14:42:55] DEBUG[9339] rtp_engine.c: Copying payload 101 from 0xb62cfc40 to 0x9f763c4 [2012-06-12 14:42:55] DEBUG[9339] rtp_engine.c: Copying payload 110 from 0xb62cfc40 to 0x9f763c4 [2012-06-12 14:42:55] DEBUG[9339] res_rtp_asterisk.c: Ignoring duplicate RTCP property on RTP instance '0x9f76218' [2012-06-12 14:42:55] DEBUG[9339] chan_sip.c: We're settling with these formats: 0x8 (alaw) [2012-06-12 14:42:55] DEBUG[9339] chan_sip.c: We have an owner, now see if we need to change this call [2012-06-12 14:42:55] DEBUG[9339] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:42:55] DEBUG[9339] chan_sip.c: build_route: Contact hop: [2012-06-12 14:42:55] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:42:55] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:42:55] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 2 (In use) [2012-06-12 14:42:55] DEBUG[9339] netsock2.c: Splitting '10.0.0.174:5060' into... [2012-06-12 14:42:55] DEBUG[9330] devicestate.c: device 'SIP/test002' state '2' [2012-06-12 14:42:55] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port '5060'. [2012-06-12 14:42:55] DEBUG[9339] chan_sip.c: Trying to put 'ACK sip:tes' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:42:55] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:42:55] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:42:55] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:42:55] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:42:55] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:42:55] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:42:55] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:42:55] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 1 [2012-06-12 14:42:55] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:42:55] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: SIP/test002-0000005c ChannelState: 6 ChannelStateDesc: Up CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339504974.210 [2012-06-12 14:42:55] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:42:55] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 2 (In use) [2012-06-12 14:42:55] DEBUG[9330] devicestate.c: device 'SIP/test002' state '2' [2012-06-12 14:42:55] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:42:55] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:42:55] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:42:55] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:42:55] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:42:55] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:42:55] VERBOSE[31345] pbx.c: > Channel SIP/test002-0000005c was answered. [2012-06-12 14:42:55] DEBUG[29826] manager.c: Examining event: Event: OriginateResponse Privilege: call,all ActionID: 23641627_2# Response: Success Channel: SIP/test002-0000005c Context: CC_ONLINE_CLIENT Exten: test001 Reason: 4 Uniqueid: 1339504974.210 CallerIDNum: CallerIDName: [2012-06-12 14:42:55] DEBUG[31346] pbx.c: Launching 'AGI' [2012-06-12 14:42:55] VERBOSE[31346] pbx.c: -- Executing [test001@CC_ONLINE_CLIENT:1] AGI("SIP/test002-0000005c", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:42:55] DEBUG[31346] res_agi.c: Wow, connected! [2012-06-12 14:42:55] DEBUG[31346] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:42:55] DEBUG[31346] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:42:55] DEBUG[31346] pbx.c: Result of 'NUMBERID' is '220' [2012-06-12 14:42:55] DEBUG[31346] pbx.c: Result of 'CDRID' is '334' [2012-06-12 14:42:55] DEBUG[31346] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:42:55] DEBUG[31346] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:42:55] DEBUG[31346] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:42:55] DEBUG[31346] pbx.c: Result of 'NUMBERID' is '220' [2012-06-12 14:42:55] DEBUG[31346] pbx.c: Result of 'NUMBERID' is '220' [2012-06-12 14:42:55] DEBUG[31346] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:42:55] DEBUG[31346] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:42:55] DEBUG[31346] pbx.c: Result of 'CDRID' is '334' [2012-06-12 14:42:55] DEBUG[31346] pbx.c: Result of 'CDRID' is '334' [2012-06-12 14:42:55] DEBUG[31346] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:42:55] DEBUG[31346] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:42:55] DEBUG[31346] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:42:55] DEBUG[31346] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:42:56] VERBOSE[31346] res_agi.c: -- AGI Script Executing Application: (Monitor) Options: (wav,/var/spool/asterisk/monitor/2012-06-12_14-42-56_test001_12,mb) [2012-06-12 14:42:56] VERBOSE[31346] res_agi.c: -- AGI Script Executing Application: (Set) Options: (__MONITOR=1) [2012-06-12 14:42:56] DEBUG[31346] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:42:56] VERBOSE[31346] res_agi.c: -- AGI Script Executing Application: (Bridge) Options: (Local/12@CC-be4b;2) [2012-06-12 14:42:56] DEBUG[29826] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: Exten: Context: Uniqueid: 1339504976.211 [2012-06-12 14:42:56] VERBOSE[31346] res_musiconhold.c: -- Stopped music on hold on Local/12@CC-be4b;2 [2012-06-12 14:42:56] DEBUG[31346] channel.c: Set channel Local/12@CC-be4b;2 to write format alaw [2012-06-12 14:42:56] DEBUG[31346] channel.c: Scheduling timer at (0 requested / 0 actual) timer ticks per second [2012-06-12 14:42:56] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Stop Channel: Local/12@CC-be4b;2 UniqueID: 1339504970.209 [2012-06-12 14:42:56] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for Bridge - Local/12@CC [2012-06-12 14:42:56] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 ChannelState: 6 ChannelStateDesc: Up CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339504976.211 [2012-06-12 14:42:56] DEBUG[31346] channel.c: Planning to masquerade channel Local/12@CC-be4b;2 into the structure of Bridge/Local/12@CC-be4b;2 [2012-06-12 14:42:56] DEBUG[31346] channel.c: Done planning to masquerade channel Local/12@CC-be4b;2 into the structure of Bridge/Local/12@CC-be4b;2 [2012-06-12 14:42:56] DEBUG[9330] devicestate.c: Changing state for Bridge/Local/12@CC - state 2 (In use) [2012-06-12 14:42:56] DEBUG[9330] devicestate.c: device 'Bridge/Local/12@CC' state '2' [2012-06-12 14:42:56] DEBUG[31346] channel.c: Actually Masquerading Local/12@CC-be4b;2(6) into the structure of Bridge/Local/12@CC-be4b;2(6) [2012-06-12 14:42:56] DEBUG[9345] app_queue.c: Device 'Bridge/Local/12@CC' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:42:56] DEBUG[29826] manager.c: Examining event: Event: Masquerade Privilege: call,all Clone: Local/12@CC-be4b;2 CloneState: Up Original: Bridge/Local/12@CC-be4b;2 OriginalState: Up [2012-06-12 14:42:56] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Local/12@CC-be4b;2 Newname: Local/12@CC-be4b;2 Uniqueid: 1339504970.209 [2012-06-12 14:42:56] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 Newname: Local/12@CC-be4b;2 Uniqueid: 1339504976.211 [2012-06-12 14:42:56] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Local/12@CC-be4b;2 Newname: Bridge/Local/12@CC-be4b;2 Uniqueid: 1339504970.209 [2012-06-12 14:42:56] DEBUG[29826] manager.c: Examining event: Event: NewCallerid Privilege: call,all Channel: Local/12@CC-be4b;2 CallerIDNum: CallerIDName: Uniqueid: 1339504976.211 CID-CallingPres: 0 (Presentation Allowed, Not Screened) [2012-06-12 14:42:56] DEBUG[31346] channel.c: Putting channel Local/12@CC-be4b;2 in alaw/alaw formats [2012-06-12 14:42:56] DEBUG[31346] channel.c: Released clone lock on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:42:56] DEBUG[31346] channel.c: Done Masquerading Local/12@CC-be4b;2 (6) [2012-06-12 14:42:56] DEBUG[31327] res_rtp_asterisk.c: Changing ssrc from 819701144 to 297201936 due to a source change [2012-06-12 14:42:56] DEBUG[29826] manager.c: Examining event: Event: BridgeExec Privilege: call,all Response: Success Channel1: SIP/test002-0000005c Channel2: Local/12@CC-be4b;2 [2012-06-12 14:42:56] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Stop Channel: Bridge/Local/12@CC-be4b;2 UniqueID: 1339504970.209 [2012-06-12 14:42:56] DEBUG[31328] pbx.c: Spawn extension (CC,park,2) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:42:56] VERBOSE[31328] pbx.c: == Spawn extension (CC, park, 2) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:42:56] DEBUG[31328] channel.c: Soft-Hanging up channel 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:42:56] DEBUG[31328] pbx.c: Result of 'ORGDEST' is '12' [2012-06-12 14:42:56] DEBUG[31328] pbx.c: Expression result is '1' [2012-06-12 14:42:56] DEBUG[31328] pbx.c: Launching 'GotoIf' [2012-06-12 14:42:56] VERBOSE[31328] pbx.c: -- Executing [h@CC:1] GotoIf("Bridge/Local/12@CC-be4b;2", "1?3") in new stack [2012-06-12 14:42:56] VERBOSE[31328] pbx.c: -- Goto (CC,h,3) [2012-06-12 14:42:56] DEBUG[31328] pbx.c: Launching 'AGI' [2012-06-12 14:42:56] VERBOSE[31328] pbx.c: -- Executing [h@CC:3] AGI("Bridge/Local/12@CC-be4b;2", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:42:56] DEBUG[31328] res_agi.c: Hungup channel detected, running agi in dead mode. [2012-06-12 14:42:56] DEBUG[31328] res_agi.c: Wow, connected! [2012-06-12 14:42:56] DEBUG[29826] manager.c: Examining event: Event: MonitorStart Privilege: call,all Channel: SIP/test002-0000005c Uniqueid: 1339504974.210 [2012-06-12 14:42:56] VERBOSE[31328] res_agi.c: -- AGI Script Executing Application: (NoCDR) Options: () [2012-06-12 14:42:56] DEBUG[31346] features.c: bridge answer set, chan answer set [2012-06-12 14:42:56] DEBUG[29826] manager.c: Examining event: Event: NewAccountCode Privilege: call,all Channel: Local/12@CC-be4b;2 Uniqueid: 1339504976.211 AccountCode: cc001 OldAccountCode: cc001 [2012-06-12 14:42:56] DEBUG[31346] features.c: Removing dialed interfaces datastore on Local/12@CC-be4b;2 since we're bridging [2012-06-12 14:42:56] DEBUG[31346] channel.c: setting peeraccount to cc001 for Local/12@CC-be4b;2 from data on channel SIP/test002-0000005c [2012-06-12 14:42:56] VERBOSE[31328] res_agi.c: -- >AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 0 [2012-06-12 14:42:56] DEBUG[31328] pbx.c: Result of 'EXTEN' is 'h' [2012-06-12 14:42:56] DEBUG[31328] pbx.c: Result of 'ORGDEST' is '12' [2012-06-12 14:42:56] DEBUG[31328] pbx.c: Launching 'NoOp' [2012-06-12 14:42:56] VERBOSE[31328] pbx.c: -- Executing [h@CC:4] NoOp("Bridge/Local/12@CC-be4b;2", ""END ===================="h" "12"") in new stack [2012-06-12 14:42:56] DEBUG[31328] pbx.c: Launching 'Hangup' [2012-06-12 14:42:56] DEBUG[31346] channel.c: setting peeraccount to cc001 for SIP/test002-0000005c from data on channel Local/12@CC-be4b;2 [2012-06-12 14:42:56] VERBOSE[31328] pbx.c: -- Executing [h@CC:5] Hangup("Bridge/Local/12@CC-be4b;2", "") in new stack [2012-06-12 14:42:56] DEBUG[31346] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:42:56] DEBUG[31328] pbx.c: Spawn extension (CC,h,5) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:42:56] VERBOSE[31328] pbx.c: == Spawn extension (CC, h, 5) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:42:56] DEBUG[31328] channel.c: Hanging up zombie 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:42:56] DEBUG[31327] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:42:56] DEBUG[29826] manager.c: Examining event: Event: Bridge Privilege: call,all Bridgestate: Link Bridgetype: core Channel1: SIP/test002-0000005c Channel2: Local/12@CC-be4b;2 Uniqueid1: 1339504974.210 Uniqueid2: 1339504976.211 CallerID1: CallerID2: [2012-06-12 14:42:56] DEBUG[29826] manager.c: Examining event: Event: Hangup Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 Uniqueid: 1339504970.209 CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Cause: 16 Cause-txt: Normal Clearing [2012-06-12 14:42:56] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for Bridge - Local/12@CC [2012-06-12 14:42:56] DEBUG[9330] devicestate.c: Changing state for Bridge/Local/12@CC - state 0 (Unknown) [2012-06-12 14:42:56] DEBUG[9330] devicestate.c: device 'Bridge/Local/12@CC' state '0' [2012-06-12 14:42:56] DEBUG[9345] app_queue.c: Device 'Bridge/Local/12@CC' changed to state '0' (Unknown) but we don't care because they're not a member of any queue. [2012-06-12 14:42:56] DEBUG[31346] res_rtp_asterisk.c: Ooh, format changed from unknown to alaw [2012-06-12 14:42:56] DEBUG[31346] res_rtp_asterisk.c: Created smoother: format: alaw ms: 20 len: 160 [2012-06-12 14:42:57] DEBUG[9339] chan_sip.c: = Looking for Call ID: 31729173763480aa096582853553801d@10.0.4.239:5060 (Checking From) --From tag 3e421d4d --To-tag as647673c8 [2012-06-12 14:42:57] DEBUG[9339] chan_sip.c: **** Received BYE (8) - Command in SIP BYE [2012-06-12 14:42:57] DEBUG[9339] netsock2.c: Splitting '10.0.0.174:5060' into... [2012-06-12 14:42:57] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port '5060'. [2012-06-12 14:42:57] DEBUG[9339] chan_sip.c: Setting SIP_ALREADYGONE on dialog 31729173763480aa096582853553801d@10.0.4.239:5060 [2012-06-12 14:42:57] DEBUG[9339] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f76218' [2012-06-12 14:42:57] DEBUG[9339] chan_sip.c: Received bye, issuing owner hangup [2012-06-12 14:42:57] DEBUG[9339] chan_sip.c: Trying to put 'SIP/2.0 200' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:42:57] DEBUG[31346] channel.c: Didn't get a frame from channel: SIP/test002-0000005c [2012-06-12 14:42:57] DEBUG[31346] channel.c: Bridge stops bridging channels SIP/test002-0000005c and Local/12@CC-be4b;2 [2012-06-12 14:42:57] DEBUG[29826] manager.c: Examining event: Event: Unlink Privilege: call,all Channel1: SIP/test002-0000005c Channel2: Local/12@CC-be4b;2 Uniqueid1: 1339504974.210 Uniqueid2: 1339504976.211 CallerID1: CallerID2: [2012-06-12 14:42:57] DEBUG[31327] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:42:57] DEBUG[31346] channel.c: Soft-Hanging up channel 'SIP/test002-0000005c' [2012-06-12 14:42:57] DEBUG[31346] pbx.c: Launching 'AGI' [2012-06-12 14:42:57] VERBOSE[31346] pbx.c: -- Executing [h@CC_ONLINE_CLIENT:1] AGI("SIP/test002-0000005c", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:42:57] DEBUG[31346] res_agi.c: Hungup channel detected, running agi in dead mode. [2012-06-12 14:42:57] DEBUG[31346] res_agi.c: Wow, connected! [2012-06-12 14:42:57] DEBUG[31346] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:42:57] DEBUG[31346] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:42:57] DEBUG[31346] pbx.c: Result of 'NUMBERID' is '220' [2012-06-12 14:42:57] DEBUG[31346] pbx.c: Result of 'CDRID' is '334' [2012-06-12 14:42:57] DEBUG[31346] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:42:57] DEBUG[31346] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:42:57] DEBUG[31346] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:42:57] DEBUG[31346] pbx.c: Result of 'NUMBERID' is '220' [2012-06-12 14:42:57] DEBUG[31346] pbx.c: Result of 'NUMBERID' is '220' [2012-06-12 14:42:57] DEBUG[31346] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:42:57] DEBUG[31346] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:42:57] DEBUG[31346] pbx.c: Result of 'CDRID' is '334' [2012-06-12 14:42:57] DEBUG[31346] pbx.c: Result of 'CDRID' is '334' [2012-06-12 14:42:57] DEBUG[31346] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:42:57] DEBUG[31346] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:42:57] DEBUG[31356] manager.c: Running action 'Challenge' [2012-06-12 14:42:57] DEBUG[31356] manager.c: Running action 'Login' [2012-06-12 14:42:57] VERBOSE[31356] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:42:57] DEBUG[31356] manager.c: Running action 'UserEvent' [2012-06-12 14:42:57] DEBUG[31356] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 2016953_2# campaignname: cc001 status: ENDED number: 12 agentid: 1 source: java.lang.Object@3a5635 campaignid: 1 [2012-06-12 14:42:57] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 2016953_2# campaignname: cc001 status: ENDED number: 12 agentid: 1 source: java.lang.Object@3a5635 campaignid: 1 [2012-06-12 14:42:57] DEBUG[31356] manager.c: Running action 'Logoff' [2012-06-12 14:42:57] VERBOSE[31356] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:42:57] VERBOSE[31346] res_agi.c: -- AGI Script Executing Application: (Set) Options: (__CDRID=0) [2012-06-12 14:42:57] DEBUG[31358] manager.c: Running action 'Challenge' [2012-06-12 14:42:57] DEBUG[31358] manager.c: Running action 'Login' [2012-06-12 14:42:57] VERBOSE[31358] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:42:57] DEBUG[31358] manager.c: Running action 'UserEvent' [2012-06-12 14:42:57] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 22911969_2# campaignname: cc001 state: NOTE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@e455bf campaignid: 1 [2012-06-12 14:42:57] DEBUG[31358] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 22911969_2# campaignname: cc001 state: NOTE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@e455bf campaignid: 1 [2012-06-12 14:42:57] DEBUG[31358] manager.c: Running action 'Logoff' [2012-06-12 14:42:57] VERBOSE[31358] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:42:57] VERBOSE[31346] res_agi.c: -- AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 0 [2012-06-12 14:42:57] DEBUG[31346] pbx.c: Launching 'Hangup' [2012-06-12 14:42:57] VERBOSE[31346] pbx.c: -- Executing [h@CC_ONLINE_CLIENT:2] Hangup("SIP/test002-0000005c", "") in new stack [2012-06-12 14:42:57] DEBUG[31346] features.c: Spawn extension (CC_ONLINE_CLIENT,h,2) exited non-zero on 'SIP/test002-0000005c' [2012-06-12 14:42:57] VERBOSE[31346] features.c: == Spawn extension (CC_ONLINE_CLIENT, h, 2) exited non-zero on 'SIP/test002-0000005c' [2012-06-12 14:42:57] VERBOSE[31346] cdr_adaptive_odbc.c: > [INSERT INTO cdr (dst,dcontext,channel,lastapp,lastdata,duration,billsec,disposition,amaflags,accountcode,uniqueid,userfield,number_a,number_b,src_interface,dst_interface,is_outbound,is_inbound,src_account,dst_account) VALUES ('test001','CC_ONLINE_CLIENT','SIP/test002-0000005c','Bridge','Local/12@CC-be4b;2',3,2,'ANSWERED',3,'cc001','1339504974.210','CC:cc001;','cc001','12','cc001','CALLEX/test002','t','t','cc001','test002')] [2012-06-12 14:42:57] DEBUG[31346] res_odbc.c: odbc_release_obj2(0x9c89248) called (obj->txf = (nil)) [2012-06-12 14:42:57] DEBUG[31346] features.c: starting new PBX in CC,park,3 for chan Local/12@CC-be4b;2 [2012-06-12 14:42:57] DEBUG[31346] features.c: SUCCESS continuing PBX on chan Local/12@CC-be4b;2 [2012-06-12 14:42:57] DEBUG[31362] pbx.c: Launching 'Goto' [2012-06-12 14:42:57] VERBOSE[31362] pbx.c: -- Executing [park@CC:3] Goto("Local/12@CC-be4b;2", "return") in new stack [2012-06-12 14:42:57] VERBOSE[31362] pbx.c: -- Goto (CC,park,2) [2012-06-12 14:42:57] DEBUG[31362] pbx.c: Result of 'CCMoh' is 'default' [2012-06-12 14:42:57] DEBUG[31362] pbx.c: Launching 'MusicOnHold' [2012-06-12 14:42:57] DEBUG[31346] res_agi.c: SIP/test002-0000005c hungup [2012-06-12 14:42:57] VERBOSE[31362] pbx.c: -- Executing [park@CC:2] MusicOnHold("Local/12@CC-be4b;2", "default") in new stack [2012-06-12 14:42:57] DEBUG[31346] pbx.c: Result of 'BRIDGERESULT' is 'SUCCESS' [2012-06-12 14:42:57] VERBOSE[31362] res_musiconhold.c: -- Started music on hold, class 'default', on Local/12@CC-be4b;2 [2012-06-12 14:42:57] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Start Channel: Local/12@CC-be4b;2 UniqueID: 1339504976.211 Class: default [2012-06-12 14:42:57] DEBUG[31362] channel.c: Scheduling timer at (50 requested / 50 actual) timer ticks per second [2012-06-12 14:42:57] DEBUG[31362] channel.c: Set channel Local/12@CC-be4b;2 to write format slin [2012-06-12 14:42:57] DEBUG[31362] res_musiconhold.c: Local/12@CC-be4b;2 Opened file 0 '/var/lib/asterisk/moh/datera' [2012-06-12 14:42:57] DEBUG[31327] res_rtp_asterisk.c: Difference is 968, ms is 141 [2012-06-12 14:42:58] VERBOSE[31346] res_agi.c: -- AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 4 [2012-06-12 14:42:58] DEBUG[31346] pbx.c: Spawn extension (CC_ONLINE_CLIENT,test001,1) exited non-zero on 'SIP/test002-0000005c' [2012-06-12 14:42:58] VERBOSE[31346] pbx.c: == Spawn extension (CC_ONLINE_CLIENT, test001, 1) exited non-zero on 'SIP/test002-0000005c' [2012-06-12 14:42:58] DEBUG[31346] channel.c: Soft-Hanging up channel 'SIP/test002-0000005c' [2012-06-12 14:42:58] DEBUG[31346] channel.c: Hanging up channel 'SIP/test002-0000005c' [2012-06-12 14:42:58] DEBUG[31346] chan_sip.c: Hanging up zombie call. Be scared. [2012-06-12 14:42:58] DEBUG[31346] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:42:58] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:42:58] DEBUG[31346] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f76218' [2012-06-12 14:42:58] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:42:58] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 1 (Not in use) [2012-06-12 14:42:58] DEBUG[9330] devicestate.c: device 'SIP/test002' state '1' [2012-06-12 14:42:58] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:42:58] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:42:58] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:42:58] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:42:58] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:42:58] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:42:58] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:42:58] DEBUG[31346] res_monitor.c: monitor executing /usr/local/callex/bin/CallRecorderMix.sh "/var/spool/asterisk/monitor/2012-06-12_14-42-56_test001_12-in.wav" "/var/spool/asterisk/monitor/2012-06-12_14-42-56_test001_12-out.wav" "/var/spool/asterisk/monitor/2012-06-12_14-42-56_test001_12.wav" & [2012-06-12 14:42:58] WARNING[31346] res_monitor.c: Execute of /usr/local/callex/bin/CallRecorderMix.sh "/var/spool/asterisk/monitor/2012-06-12_14-42-56_test001_12-in.wav" "/var/spool/asterisk/monitor/2012-06-12_14-42-56_test001_12-out.wav" "/var/spool/asterisk/monitor/2012-06-12_14-42-56_test001_12.wav" & failed. [2012-06-12 14:42:58] DEBUG[29826] manager.c: Examining event: Event: Hangup Privilege: call,all Channel: SIP/test002-0000005c Uniqueid: 1339504974.210 CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Cause: 16 Cause-txt: Normal Clearing [2012-06-12 14:42:58] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 0 [2012-06-12 14:42:58] DEBUG[29826] manager.c: Examining event: Event: MonitorStop Privilege: call,all Channel: SIP/test002-0000005c Uniqueid: 1339504974.210 [2012-06-12 14:42:58] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:42:58] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:42:58] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 1 (Not in use) [2012-06-12 14:42:58] DEBUG[9330] devicestate.c: device 'SIP/test002' state '1' [2012-06-12 14:42:58] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:42:58] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:42:58] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:42:58] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:42:58] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:42:58] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:42:58] DEBUG[31392] manager.c: Running action 'Challenge' [2012-06-12 14:42:58] DEBUG[31392] manager.c: Running action 'Login' [2012-06-12 14:42:58] VERBOSE[31392] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:42:58] DEBUG[31392] manager.c: Running action 'UserEvent' [2012-06-12 14:42:58] DEBUG[31392] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 29593784_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@89db9a campaignid: 1 [2012-06-12 14:42:58] DEBUG[31392] manager.c: Running action 'Logoff' [2012-06-12 14:42:58] VERBOSE[31392] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:42:58] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 29593784_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@89db9a campaignid: 1 [2012-06-12 14:42:58] DEBUG[31394] manager.c: Running action 'Challenge' [2012-06-12 14:42:58] DEBUG[31394] manager.c: Running action 'Login' [2012-06-12 14:42:58] VERBOSE[31394] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:42:58] DEBUG[31394] manager.c: Running action 'UserEvent' [2012-06-12 14:42:58] DEBUG[31394] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 3567635_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@3a2a52 campaignid: 1 [2012-06-12 14:42:58] DEBUG[31394] manager.c: Running action 'Logoff' [2012-06-12 14:42:58] VERBOSE[31394] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:42:58] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 3567635_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@3a2a52 campaignid: 1 [2012-06-12 14:42:59] DEBUG[31399] manager.c: Running action 'Challenge' [2012-06-12 14:42:59] DEBUG[31399] manager.c: Running action 'Login' [2012-06-12 14:42:59] VERBOSE[31399] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:42:59] DEBUG[31399] manager.c: Running action 'UserEvent' [2012-06-12 14:42:59] DEBUG[31399] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 26788115_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@c803e6 campaignid: 1 [2012-06-12 14:42:59] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 26788115_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@c803e6 campaignid: 1 [2012-06-12 14:42:59] DEBUG[31399] manager.c: Running action 'Logoff' [2012-06-12 14:42:59] VERBOSE[31399] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:42:59] DEBUG[31401] manager.c: Running action 'Challenge' [2012-06-12 14:42:59] DEBUG[31401] manager.c: Running action 'Login' [2012-06-12 14:42:59] VERBOSE[31401] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:42:59] DEBUG[31401] manager.c: Running action 'UserEvent' [2012-06-12 14:42:59] DEBUG[31401] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 6199956_2# campaignname: cc001 status: PROCESSING number: 12 agentid: 1 source: java.lang.Object@193b022 campaignid: 1 [2012-06-12 14:42:59] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 6199956_2# campaignname: cc001 status: PROCESSING number: 12 agentid: 1 source: java.lang.Object@193b022 campaignid: 1 [2012-06-12 14:42:59] DEBUG[31401] manager.c: Running action 'Logoff' [2012-06-12 14:42:59] VERBOSE[31401] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:42:59] DEBUG[31403] manager.c: Running action 'Challenge' [2012-06-12 14:42:59] DEBUG[31403] manager.c: Running action 'Login' [2012-06-12 14:42:59] VERBOSE[31403] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:42:59] DEBUG[31403] manager.c: Running action 'UserEvent' [2012-06-12 14:42:59] DEBUG[31403] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 20791138_2# campaignname: cc001 state: BUSY lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1ff66bd campaignid: 1 [2012-06-12 14:42:59] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 20791138_2# campaignname: cc001 state: BUSY lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1ff66bd campaignid: 1 [2012-06-12 14:42:59] DEBUG[31403] manager.c: Running action 'Logoff' [2012-06-12 14:42:59] VERBOSE[31403] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:42:59] DEBUG[31406] manager.c: Running action 'Challenge' [2012-06-12 14:42:59] DEBUG[31406] manager.c: Running action 'Login' [2012-06-12 14:42:59] VERBOSE[31406] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:42:59] DEBUG[31406] manager.c: Running action 'Originate' [2012-06-12 14:42:59] DEBUG[31408] chan_sip.c: Asked to create a SIP channel with formats: 0x40 (slin) [2012-06-12 14:42:59] VERBOSE[31408] netsock.c: == Using UDPTL TOS bits 136 [2012-06-12 14:42:59] VERBOSE[31408] netsock.c: == Using UDPTL CoS mark 4 [2012-06-12 14:42:59] DEBUG[31408] chan_sip.c: Allocating new SIP dialog for 40cdf4143303db2d74941c933fb3b294@127.0.0.1:0 - INVITE (No RTP) [2012-06-12 14:42:59] DEBUG[31408] rtp_engine.c: Using engine 'asterisk' for RTP instance '0x9f815e0' [2012-06-12 14:42:59] DEBUG[31408] res_rtp_asterisk.c: Allocated port 10254 for RTP instance '0x9f815e0' [2012-06-12 14:42:59] DEBUG[31408] rtp_engine.c: RTP instance '0x9f815e0' is setup and ready to go [2012-06-12 14:42:59] DEBUG[31408] res_rtp_asterisk.c: Setup RTCP on RTP instance '0x9f815e0' [2012-06-12 14:42:59] VERBOSE[31408] netsock2.c: == Using SIP RTP TOS bits 136 [2012-06-12 14:42:59] VERBOSE[31408] netsock2.c: == Using SIP RTP CoS mark 4 [2012-06-12 14:42:59] DEBUG[31408] chan_sip.c: Setting NAT on RTP to On [2012-06-12 14:42:59] DEBUG[31408] chan_sip.c: Setting NAT on UDPTL to On [2012-06-12 14:42:59] DEBUG[31408] acl.c: For destination '10.0.0.174', our source address is '10.0.4.239'. [2012-06-12 14:42:59] DEBUG[31408] chan_sip.c: Setting SIP_TRANSPORT_UDP with address 10.0.4.239:5060 [2012-06-12 14:42:59] DEBUG[31408] chan_sip.c: *** Our native formats are 0x8 (alaw) [2012-06-12 14:42:59] DEBUG[31408] chan_sip.c: *** Joint capabilities are 0x108 (alaw|g729) [2012-06-12 14:42:59] DEBUG[31408] chan_sip.c: *** Our capabilities are 0x108 (alaw|g729) [2012-06-12 14:42:59] DEBUG[31408] chan_sip.c: *** AST_CODEC_CHOOSE formats are 0x8 (alaw) [2012-06-12 14:42:59] DEBUG[31408] chan_sip.c: *** Our preferred formats from the incoming channel are 0x40 (slin) [2012-06-12 14:42:59] DEBUG[31408] chan_sip.c: This channel will not be able to handle video. [2012-06-12 14:42:59] DEBUG[29826] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: SIP/test002-0000005d ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: test002 Exten: Context: CALLEX Uniqueid: 1339504979.212 [2012-06-12 14:42:59] DEBUG[31408] chan_sip.c: Outgoing Call for test002 [2012-06-12 14:42:59] DEBUG[31408] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:42:59] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:42:59] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:42:59] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 6 (Ringing) [2012-06-12 14:42:59] DEBUG[9330] devicestate.c: device 'SIP/test002' state '6' [2012-06-12 14:42:59] DEBUG[31408] chan_sip.c: ** Our capability: 0x108 (alaw|g729) Video flag: False Text flag: False [2012-06-12 14:42:59] DEBUG[31408] chan_sip.c: ** Our prefcodec: 0x40 (slin) [2012-06-12 14:42:59] DEBUG[31408] chan_sip.c: -- Done with adding codecs to SDP [2012-06-12 14:42:59] DEBUG[31408] chan_sip.c: Done building SDP. Settling with this capability: 0x108 (alaw|g729) [2012-06-12 14:42:59] DEBUG[31408] chan_sip.c: Initializing initreq for method INVITE - callid 008d5290120ff5db5d27c59a633b7a19@10.0.4.239:5060 [2012-06-12 14:42:59] DEBUG[31408] chan_sip.c: Trying to put 'INVITE sip:' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:42:59] DEBUG[29826] manager.c: Examining event: Event: NewAccountCode Privilege: call,all Channel: SIP/test002-0000005d Uniqueid: 1339504979.212 AccountCode: cc001 OldAccountCode: test002 [2012-06-12 14:42:59] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:42:59] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:42:59] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:42:59] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:42:59] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:42:59] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:42:59] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 8 [2012-06-12 14:42:59] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:42:59] DEBUG[31406] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: SIP/test002-0000005d ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: test002 Exten: Context: CALLEX Uniqueid: 1339504979.212 [2012-06-12 14:42:59] DEBUG[31406] manager.c: Examining event: Event: NewAccountCode Privilege: call,all Channel: SIP/test002-0000005d Uniqueid: 1339504979.212 AccountCode: cc001 OldAccountCode: test002 [2012-06-12 14:42:59] DEBUG[31406] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 8 [2012-06-12 14:42:59] DEBUG[31406] manager.c: Running action 'Logoff' [2012-06-12 14:42:59] VERBOSE[31406] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:42:59] DEBUG[9339] chan_sip.c: = Looking for Call ID: 008d5290120ff5db5d27c59a633b7a19@10.0.4.239:5060 (Checking To) --From tag as1b599670 --To-tag 5f6cce3e [2012-06-12 14:42:59] DEBUG[9339] chan_sip.c: (Provisional) Stopping retransmission (but retaining packet) on '008d5290120ff5db5d27c59a633b7a19@10.0.4.239:5060' Request 102: Found [2012-06-12 14:42:59] DEBUG[9339] chan_sip.c: SIP response 180 to standard invite [2012-06-12 14:42:59] DEBUG[9339] chan_sip.c: build_route: Contact hop: [2012-06-12 14:42:59] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:42:59] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:42:59] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 6 (Ringing) [2012-06-12 14:42:59] DEBUG[9330] devicestate.c: device 'SIP/test002' state '6' [2012-06-12 14:42:59] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:42:59] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:42:59] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:42:59] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:42:59] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:42:59] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:42:59] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: SIP/test002-0000005d ChannelState: 5 ChannelStateDesc: Ringing CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339504979.212 [2012-06-12 14:43:01] DEBUG[9339] chan_sip.c: = Looking for Call ID: 008d5290120ff5db5d27c59a633b7a19@10.0.4.239:5060 (Checking To) --From tag as1b599670 --To-tag 5f6cce3e [2012-06-12 14:43:01] DEBUG[9339] chan_sip.c: Acked pending invite 102 [2012-06-12 14:43:01] DEBUG[9339] chan_sip.c: Stopping retransmission on '008d5290120ff5db5d27c59a633b7a19@10.0.4.239:5060' of Request 102: Match Found [2012-06-12 14:43:01] DEBUG[9339] chan_sip.c: SIP response 200 to standard invite [2012-06-12 14:43:01] DEBUG[9339] chan_sip.c: Processing session-level SDP v=0... UNSUPPORTED. [2012-06-12 14:43:01] DEBUG[9339] chan_sip.c: Processing session-level SDP o=Zoiper_user 0 2 IN IP4 10.0.0.174... UNSUPPORTED. [2012-06-12 14:43:01] DEBUG[9339] chan_sip.c: Processing session-level SDP s=Zoiper_session... UNSUPPORTED. [2012-06-12 14:43:01] DEBUG[9339] netsock2.c: Splitting '10.0.0.174' into... [2012-06-12 14:43:01] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port ''. [2012-06-12 14:43:01] DEBUG[9339] chan_sip.c: Processing session-level SDP c=IN IP4 10.0.0.174... OK. [2012-06-12 14:43:01] DEBUG[9339] chan_sip.c: Processing session-level SDP t=0 0... UNSUPPORTED. [2012-06-12 14:43:01] DEBUG[9339] rtp_engine.c: Setting payload 8 based on m type on 0xb62cfc40 [2012-06-12 14:43:01] DEBUG[9339] rtp_engine.c: Setting payload 3 based on m type on 0xb62cfc40 [2012-06-12 14:43:01] DEBUG[9339] rtp_engine.c: Setting payload 0 based on m type on 0xb62cfc40 [2012-06-12 14:43:01] DEBUG[9339] rtp_engine.c: Setting payload 110 based on m type on 0xb62cfc40 [2012-06-12 14:43:01] DEBUG[9339] rtp_engine.c: Setting payload 98 based on m type on 0xb62cfc40 [2012-06-12 14:43:01] DEBUG[9339] rtp_engine.c: Setting payload 101 based on m type on 0xb62cfc40 [2012-06-12 14:43:01] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:8 PCMA/8000... OK. [2012-06-12 14:43:01] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:3 GSM/8000... OK. [2012-06-12 14:43:01] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:0 PCMU/8000... OK. [2012-06-12 14:43:01] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:110 speex/8000... OK. [2012-06-12 14:43:01] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:98 iLBC/8000... OK. [2012-06-12 14:43:01] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=fmtp:98 mode=30... UNSUPPORTED. [2012-06-12 14:43:01] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:101 telephone-event/8000... OK. [2012-06-12 14:43:01] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=fmtp:101 0-15... UNSUPPORTED. [2012-06-12 14:43:01] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=sendrecv... OK. [2012-06-12 14:43:01] DEBUG[9339] rtp_engine.c: Incorporating payload 0 on 0xb62cfc40 [2012-06-12 14:43:01] DEBUG[9339] rtp_engine.c: Incorporating payload 3 on 0xb62cfc40 [2012-06-12 14:43:01] DEBUG[9339] rtp_engine.c: Incorporating payload 8 on 0xb62cfc40 [2012-06-12 14:43:01] DEBUG[9339] rtp_engine.c: Incorporating payload 98 on 0xb62cfc40 [2012-06-12 14:43:01] DEBUG[9339] rtp_engine.c: Incorporating payload 101 on 0xb62cfc40 [2012-06-12 14:43:01] DEBUG[9339] rtp_engine.c: Incorporating payload 110 on 0xb62cfc40 [2012-06-12 14:43:01] DEBUG[9339] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f815e0' [2012-06-12 14:43:01] DEBUG[9339] rtp_engine.c: Copying payload 0 from 0xb62cfc40 to 0x9f8178c [2012-06-12 14:43:01] DEBUG[9339] rtp_engine.c: Copying payload 3 from 0xb62cfc40 to 0x9f8178c [2012-06-12 14:43:01] DEBUG[9339] rtp_engine.c: Copying payload 8 from 0xb62cfc40 to 0x9f8178c [2012-06-12 14:43:01] DEBUG[9339] rtp_engine.c: Copying payload 98 from 0xb62cfc40 to 0x9f8178c [2012-06-12 14:43:01] DEBUG[9339] rtp_engine.c: Copying payload 101 from 0xb62cfc40 to 0x9f8178c [2012-06-12 14:43:01] DEBUG[9339] rtp_engine.c: Copying payload 110 from 0xb62cfc40 to 0x9f8178c [2012-06-12 14:43:01] DEBUG[9339] res_rtp_asterisk.c: Ignoring duplicate RTCP property on RTP instance '0x9f815e0' [2012-06-12 14:43:01] DEBUG[9339] chan_sip.c: We're settling with these formats: 0x8 (alaw) [2012-06-12 14:43:01] DEBUG[9339] chan_sip.c: We have an owner, now see if we need to change this call [2012-06-12 14:43:01] DEBUG[9339] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:43:01] DEBUG[9339] chan_sip.c: build_route: Contact hop: [2012-06-12 14:43:01] DEBUG[9339] netsock2.c: Splitting '10.0.0.174:5060' into... [2012-06-12 14:43:01] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port '5060'. [2012-06-12 14:43:01] DEBUG[9339] chan_sip.c: Trying to put 'ACK sip:tes' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:43:01] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:01] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:01] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 2 (In use) [2012-06-12 14:43:01] DEBUG[9330] devicestate.c: device 'SIP/test002' state '2' [2012-06-12 14:43:01] VERBOSE[31408] pbx.c: > Channel SIP/test002-0000005d was answered. [2012-06-12 14:43:01] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: SIP/test002-0000005d ChannelState: 6 ChannelStateDesc: Up CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339504979.212 [2012-06-12 14:43:01] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:01] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:01] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 2 (In use) [2012-06-12 14:43:01] DEBUG[9330] devicestate.c: device 'SIP/test002' state '2' [2012-06-12 14:43:01] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:01] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:01] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:01] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:01] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:01] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:01] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 1 [2012-06-12 14:43:01] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:01] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:01] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:01] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:01] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:01] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:01] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:01] DEBUG[29826] manager.c: Examining event: Event: OriginateResponse Privilege: call,all ActionID: 11238130_2# Response: Success Channel: SIP/test002-0000005d Context: CC_ONLINE_CLIENT Exten: test001 Reason: 4 Uniqueid: 1339504979.212 CallerIDNum: CallerIDName: [2012-06-12 14:43:01] DEBUG[31542] pbx.c: Launching 'AGI' [2012-06-12 14:43:01] VERBOSE[31542] pbx.c: -- Executing [test001@CC_ONLINE_CLIENT:1] AGI("SIP/test002-0000005d", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:43:01] DEBUG[31542] res_agi.c: Wow, connected! [2012-06-12 14:43:01] DEBUG[31542] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:01] DEBUG[31542] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:01] DEBUG[31542] pbx.c: Result of 'NUMBERID' is '221' [2012-06-12 14:43:01] DEBUG[31542] pbx.c: Result of 'CDRID' is '335' [2012-06-12 14:43:01] DEBUG[31542] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:01] DEBUG[31542] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:01] DEBUG[31542] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:01] DEBUG[31542] pbx.c: Result of 'NUMBERID' is '221' [2012-06-12 14:43:01] DEBUG[31542] pbx.c: Result of 'NUMBERID' is '221' [2012-06-12 14:43:01] DEBUG[31542] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:01] DEBUG[31542] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:01] DEBUG[31542] pbx.c: Result of 'CDRID' is '335' [2012-06-12 14:43:01] DEBUG[31542] pbx.c: Result of 'CDRID' is '335' [2012-06-12 14:43:01] DEBUG[31542] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:01] DEBUG[31542] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:01] DEBUG[31542] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:43:01] DEBUG[31542] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:43:01] VERBOSE[31542] res_agi.c: -- AGI Script Executing Application: (Monitor) Options: (wav,/var/spool/asterisk/monitor/2012-06-12_14-43-01_test001_12,mb) [2012-06-12 14:43:01] VERBOSE[31542] res_agi.c: -- AGI Script Executing Application: (Set) Options: (__MONITOR=1) [2012-06-12 14:43:01] DEBUG[31542] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:43:01] VERBOSE[31542] res_agi.c: -- AGI Script Executing Application: (Bridge) Options: (Local/12@CC-be4b;2) [2012-06-12 14:43:01] DEBUG[29826] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: Exten: Context: Uniqueid: 1339504981.213 [2012-06-12 14:43:01] VERBOSE[31542] res_musiconhold.c: -- Stopped music on hold on Local/12@CC-be4b;2 [2012-06-12 14:43:01] DEBUG[31542] channel.c: Set channel Local/12@CC-be4b;2 to write format alaw [2012-06-12 14:43:01] DEBUG[31542] channel.c: Scheduling timer at (0 requested / 0 actual) timer ticks per second [2012-06-12 14:43:01] DEBUG[31542] channel.c: Planning to masquerade channel Local/12@CC-be4b;2 into the structure of Bridge/Local/12@CC-be4b;2 [2012-06-12 14:43:01] DEBUG[31542] channel.c: Done planning to masquerade channel Local/12@CC-be4b;2 into the structure of Bridge/Local/12@CC-be4b;2 [2012-06-12 14:43:01] DEBUG[31542] channel.c: Actually Masquerading Local/12@CC-be4b;2(6) into the structure of Bridge/Local/12@CC-be4b;2(6) [2012-06-12 14:43:01] DEBUG[31542] channel.c: Putting channel Local/12@CC-be4b;2 in alaw/alaw formats [2012-06-12 14:43:01] DEBUG[31542] channel.c: Released clone lock on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:01] DEBUG[31542] channel.c: Done Masquerading Local/12@CC-be4b;2 (6) [2012-06-12 14:43:01] DEBUG[31542] features.c: bridge answer set, chan answer set [2012-06-12 14:43:01] DEBUG[31542] channel.c: setting peeraccount to cc001 for Local/12@CC-be4b;2 from data on channel SIP/test002-0000005d [2012-06-12 14:43:01] DEBUG[31542] channel.c: setting peeraccount to cc001 for SIP/test002-0000005d from data on channel Local/12@CC-be4b;2 [2012-06-12 14:43:01] DEBUG[31542] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:43:01] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for Bridge - Local/12@CC [2012-06-12 14:43:01] DEBUG[9330] devicestate.c: Changing state for Bridge/Local/12@CC - state 2 (In use) [2012-06-12 14:43:01] DEBUG[9330] devicestate.c: device 'Bridge/Local/12@CC' state '2' [2012-06-12 14:43:01] DEBUG[9345] app_queue.c: Device 'Bridge/Local/12@CC' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:01] DEBUG[31362] pbx.c: Spawn extension (CC,park,2) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:01] VERBOSE[31362] pbx.c: == Spawn extension (CC, park, 2) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:01] DEBUG[31362] channel.c: Soft-Hanging up channel 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:01] DEBUG[31362] pbx.c: Result of 'ORGDEST' is '12' [2012-06-12 14:43:01] DEBUG[31362] pbx.c: Expression result is '1' [2012-06-12 14:43:01] DEBUG[31362] pbx.c: Launching 'GotoIf' [2012-06-12 14:43:01] VERBOSE[31362] pbx.c: -- Executing [h@CC:1] GotoIf("Bridge/Local/12@CC-be4b;2", "1?3") in new stack [2012-06-12 14:43:01] VERBOSE[31362] pbx.c: -- Goto (CC,h,3) [2012-06-12 14:43:01] DEBUG[31362] pbx.c: Launching 'AGI' [2012-06-12 14:43:01] VERBOSE[31362] pbx.c: -- Executing [h@CC:3] AGI("Bridge/Local/12@CC-be4b;2", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:43:01] DEBUG[31362] res_agi.c: Hungup channel detected, running agi in dead mode. [2012-06-12 14:43:01] DEBUG[31327] res_rtp_asterisk.c: Changing ssrc from 297201936 to 192271669 due to a source change [2012-06-12 14:43:01] DEBUG[31327] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:43:01] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Stop Channel: Local/12@CC-be4b;2 UniqueID: 1339504976.211 [2012-06-12 14:43:01] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 ChannelState: 6 ChannelStateDesc: Up CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339504981.213 [2012-06-12 14:43:01] DEBUG[29826] manager.c: Examining event: Event: Masquerade Privilege: call,all Clone: Local/12@CC-be4b;2 CloneState: Up Original: Bridge/Local/12@CC-be4b;2 OriginalState: Up [2012-06-12 14:43:01] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Local/12@CC-be4b;2 Newname: Local/12@CC-be4b;2 Uniqueid: 1339504976.211 [2012-06-12 14:43:01] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 Newname: Local/12@CC-be4b;2 Uniqueid: 1339504981.213 [2012-06-12 14:43:01] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Local/12@CC-be4b;2 Newname: Bridge/Local/12@CC-be4b;2 Uniqueid: 1339504976.211 [2012-06-12 14:43:01] DEBUG[29826] manager.c: Examining event: Event: NewCallerid Privilege: call,all Channel: Local/12@CC-be4b;2 CallerIDNum: CallerIDName: Uniqueid: 1339504981.213 CID-CallingPres: 0 (Presentation Allowed, Not Screened) [2012-06-12 14:43:01] DEBUG[29826] manager.c: Examining event: Event: BridgeExec Privilege: call,all Response: Success Channel1: SIP/test002-0000005d Channel2: Local/12@CC-be4b;2 [2012-06-12 14:43:01] DEBUG[29826] manager.c: Examining event: Event: MonitorStart Privilege: call,all Channel: SIP/test002-0000005d Uniqueid: 1339504979.212 [2012-06-12 14:43:01] DEBUG[29826] manager.c: Examining event: Event: NewAccountCode Privilege: call,all Channel: Local/12@CC-be4b;2 Uniqueid: 1339504981.213 AccountCode: cc001 OldAccountCode: cc001 [2012-06-12 14:43:01] DEBUG[29826] manager.c: Examining event: Event: Bridge Privilege: call,all Bridgestate: Link Bridgetype: core Channel1: SIP/test002-0000005d Channel2: Local/12@CC-be4b;2 Uniqueid1: 1339504979.212 Uniqueid2: 1339504981.213 CallerID1: CallerID2: [2012-06-12 14:43:01] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Stop Channel: Bridge/Local/12@CC-be4b;2 UniqueID: 1339504976.211 [2012-06-12 14:43:01] DEBUG[31362] res_agi.c: Wow, connected! [2012-06-12 14:43:01] VERBOSE[31362] res_agi.c: -- AGI Script Executing Application: (NoCDR) Options: () [2012-06-12 14:43:01] VERBOSE[31362] res_agi.c: -- >AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 0 [2012-06-12 14:43:01] DEBUG[31362] pbx.c: Result of 'EXTEN' is 'h' [2012-06-12 14:43:01] DEBUG[31362] pbx.c: Result of 'ORGDEST' is '12' [2012-06-12 14:43:01] DEBUG[31362] pbx.c: Launching 'NoOp' [2012-06-12 14:43:01] VERBOSE[31362] pbx.c: -- Executing [h@CC:4] NoOp("Bridge/Local/12@CC-be4b;2", ""END ===================="h" "12"") in new stack [2012-06-12 14:43:01] DEBUG[31362] pbx.c: Launching 'Hangup' [2012-06-12 14:43:01] VERBOSE[31362] pbx.c: -- Executing [h@CC:5] Hangup("Bridge/Local/12@CC-be4b;2", "") in new stack [2012-06-12 14:43:01] DEBUG[31362] pbx.c: Spawn extension (CC,h,5) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:01] VERBOSE[31362] pbx.c: == Spawn extension (CC, h, 5) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:01] DEBUG[31362] channel.c: Hanging up zombie 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:01] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for Bridge - Local/12@CC [2012-06-12 14:43:01] DEBUG[9330] devicestate.c: Changing state for Bridge/Local/12@CC - state 0 (Unknown) [2012-06-12 14:43:01] DEBUG[9330] devicestate.c: device 'Bridge/Local/12@CC' state '0' [2012-06-12 14:43:01] DEBUG[9345] app_queue.c: Device 'Bridge/Local/12@CC' changed to state '0' (Unknown) but we don't care because they're not a member of any queue. [2012-06-12 14:43:01] DEBUG[31542] res_rtp_asterisk.c: Ooh, format changed from unknown to alaw [2012-06-12 14:43:01] DEBUG[31542] res_rtp_asterisk.c: Created smoother: format: alaw ms: 20 len: 160 [2012-06-12 14:43:01] DEBUG[29826] manager.c: Examining event: Event: Hangup Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 Uniqueid: 1339504976.211 CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Cause: 16 Cause-txt: Normal Clearing [2012-06-12 14:43:02] DEBUG[9339] chan_sip.c: = Looking for Call ID: 008d5290120ff5db5d27c59a633b7a19@10.0.4.239:5060 (Checking From) --From tag 5f6cce3e --To-tag as1b599670 [2012-06-12 14:43:02] DEBUG[9339] chan_sip.c: **** Received BYE (8) - Command in SIP BYE [2012-06-12 14:43:02] DEBUG[9339] netsock2.c: Splitting '10.0.0.174:5060' into... [2012-06-12 14:43:02] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port '5060'. [2012-06-12 14:43:02] DEBUG[9339] chan_sip.c: Setting SIP_ALREADYGONE on dialog 008d5290120ff5db5d27c59a633b7a19@10.0.4.239:5060 [2012-06-12 14:43:02] DEBUG[9339] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f815e0' [2012-06-12 14:43:02] DEBUG[9339] chan_sip.c: Received bye, issuing owner hangup [2012-06-12 14:43:02] DEBUG[9339] chan_sip.c: Trying to put 'SIP/2.0 200' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:43:02] DEBUG[31542] channel.c: Didn't get a frame from channel: SIP/test002-0000005d [2012-06-12 14:43:02] DEBUG[31542] channel.c: Bridge stops bridging channels SIP/test002-0000005d and Local/12@CC-be4b;2 [2012-06-12 14:43:02] DEBUG[29826] manager.c: Examining event: Event: Unlink Privilege: call,all Channel1: SIP/test002-0000005d Channel2: Local/12@CC-be4b;2 Uniqueid1: 1339504979.212 Uniqueid2: 1339504981.213 CallerID1: CallerID2: [2012-06-12 14:43:02] DEBUG[31542] channel.c: Soft-Hanging up channel 'SIP/test002-0000005d' [2012-06-12 14:43:02] DEBUG[31542] pbx.c: Launching 'AGI' [2012-06-12 14:43:02] DEBUG[31327] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:43:02] VERBOSE[31542] pbx.c: -- Executing [h@CC_ONLINE_CLIENT:1] AGI("SIP/test002-0000005d", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:43:02] DEBUG[31542] res_agi.c: Hungup channel detected, running agi in dead mode. [2012-06-12 14:43:02] DEBUG[31542] res_agi.c: Wow, connected! [2012-06-12 14:43:02] DEBUG[31542] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:02] DEBUG[31542] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:02] DEBUG[31542] pbx.c: Result of 'NUMBERID' is '221' [2012-06-12 14:43:02] DEBUG[31542] pbx.c: Result of 'CDRID' is '335' [2012-06-12 14:43:02] DEBUG[31542] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:02] DEBUG[31542] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:02] DEBUG[31542] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:02] DEBUG[31542] pbx.c: Result of 'NUMBERID' is '221' [2012-06-12 14:43:02] DEBUG[31542] pbx.c: Result of 'NUMBERID' is '221' [2012-06-12 14:43:02] DEBUG[31542] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:02] DEBUG[31542] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:02] DEBUG[31542] pbx.c: Result of 'CDRID' is '335' [2012-06-12 14:43:02] DEBUG[31542] pbx.c: Result of 'CDRID' is '335' [2012-06-12 14:43:02] DEBUG[31542] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:02] DEBUG[31542] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:02] DEBUG[31685] manager.c: Running action 'Challenge' [2012-06-12 14:43:02] DEBUG[31685] manager.c: Running action 'Login' [2012-06-12 14:43:02] VERBOSE[31685] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:02] DEBUG[31685] manager.c: Running action 'UserEvent' [2012-06-12 14:43:02] DEBUG[31685] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 6100551_2# campaignname: cc001 status: ENDED number: 12 agentid: 1 source: java.lang.Object@fa0bf4 campaignid: 1 [2012-06-12 14:43:02] DEBUG[31685] manager.c: Running action 'Logoff' [2012-06-12 14:43:02] VERBOSE[31685] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:02] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 6100551_2# campaignname: cc001 status: ENDED number: 12 agentid: 1 source: java.lang.Object@fa0bf4 campaignid: 1 [2012-06-12 14:43:02] VERBOSE[31542] res_agi.c: -- AGI Script Executing Application: (Set) Options: (__CDRID=0) [2012-06-12 14:43:02] DEBUG[31687] manager.c: Running action 'Challenge' [2012-06-12 14:43:02] DEBUG[31687] manager.c: Running action 'Login' [2012-06-12 14:43:02] VERBOSE[31687] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:02] DEBUG[31687] manager.c: Running action 'UserEvent' [2012-06-12 14:43:02] DEBUG[31687] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 5086911_2# campaignname: cc001 state: NOTE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@10eb2f0 campaignid: 1 [2012-06-12 14:43:02] DEBUG[31687] manager.c: Running action 'Logoff' [2012-06-12 14:43:02] VERBOSE[31687] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:02] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 5086911_2# campaignname: cc001 state: NOTE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@10eb2f0 campaignid: 1 [2012-06-12 14:43:02] VERBOSE[31542] res_agi.c: -- AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 0 [2012-06-12 14:43:02] DEBUG[31542] pbx.c: Launching 'Hangup' [2012-06-12 14:43:02] VERBOSE[31542] pbx.c: -- Executing [h@CC_ONLINE_CLIENT:2] Hangup("SIP/test002-0000005d", "") in new stack [2012-06-12 14:43:02] DEBUG[31542] features.c: Spawn extension (CC_ONLINE_CLIENT,h,2) exited non-zero on 'SIP/test002-0000005d' [2012-06-12 14:43:02] VERBOSE[31542] features.c: == Spawn extension (CC_ONLINE_CLIENT, h, 2) exited non-zero on 'SIP/test002-0000005d' [2012-06-12 14:43:02] VERBOSE[31542] cdr_adaptive_odbc.c: > [INSERT INTO cdr (dst,dcontext,channel,lastapp,lastdata,duration,billsec,disposition,amaflags,accountcode,uniqueid,userfield,number_a,number_b,src_interface,dst_interface,is_outbound,is_inbound,src_account,dst_account) VALUES ('test001','CC_ONLINE_CLIENT','SIP/test002-0000005d','Bridge','Local/12@CC-be4b;2',3,1,'ANSWERED',3,'cc001','1339504979.212','CC:cc001;','cc001','12','cc001','CALLEX/test002','t','t','cc001','test002')] [2012-06-12 14:43:02] DEBUG[31542] res_odbc.c: odbc_release_obj2(0x9c89248) called (obj->txf = (nil)) [2012-06-12 14:43:02] DEBUG[31542] features.c: starting new PBX in CC,park,3 for chan Local/12@CC-be4b;2 [2012-06-12 14:43:02] DEBUG[31690] pbx.c: Launching 'Goto' [2012-06-12 14:43:02] VERBOSE[31690] pbx.c: -- Executing [park@CC:3] Goto("Local/12@CC-be4b;2", "return") in new stack [2012-06-12 14:43:02] VERBOSE[31690] pbx.c: -- Goto (CC,park,2) [2012-06-12 14:43:02] DEBUG[31690] pbx.c: Result of 'CCMoh' is 'default' [2012-06-12 14:43:02] DEBUG[31690] pbx.c: Launching 'MusicOnHold' [2012-06-12 14:43:02] VERBOSE[31690] pbx.c: -- Executing [park@CC:2] MusicOnHold("Local/12@CC-be4b;2", "default") in new stack [2012-06-12 14:43:02] VERBOSE[31690] res_musiconhold.c: -- Started music on hold, class 'default', on Local/12@CC-be4b;2 [2012-06-12 14:43:02] DEBUG[31690] channel.c: Scheduling timer at (50 requested / 50 actual) timer ticks per second [2012-06-12 14:43:02] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Start Channel: Local/12@CC-be4b;2 UniqueID: 1339504981.213 Class: default [2012-06-12 14:43:02] DEBUG[31542] features.c: SUCCESS continuing PBX on chan Local/12@CC-be4b;2 [2012-06-12 14:43:02] DEBUG[31542] res_agi.c: SIP/test002-0000005d hungup [2012-06-12 14:43:02] DEBUG[31542] pbx.c: Result of 'BRIDGERESULT' is 'SUCCESS' [2012-06-12 14:43:02] DEBUG[31690] channel.c: Set channel Local/12@CC-be4b;2 to write format slin [2012-06-12 14:43:02] DEBUG[31690] res_musiconhold.c: Local/12@CC-be4b;2 Opened file 0 '/var/lib/asterisk/moh/datera' [2012-06-12 14:43:02] DEBUG[31327] res_rtp_asterisk.c: Difference is 1000, ms is 145 [2012-06-12 14:43:02] VERBOSE[31542] res_agi.c: -- AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 4 [2012-06-12 14:43:02] DEBUG[31542] pbx.c: Spawn extension (CC_ONLINE_CLIENT,test001,1) exited non-zero on 'SIP/test002-0000005d' [2012-06-12 14:43:02] VERBOSE[31542] pbx.c: == Spawn extension (CC_ONLINE_CLIENT, test001, 1) exited non-zero on 'SIP/test002-0000005d' [2012-06-12 14:43:02] DEBUG[31542] channel.c: Soft-Hanging up channel 'SIP/test002-0000005d' [2012-06-12 14:43:02] DEBUG[31542] channel.c: Hanging up channel 'SIP/test002-0000005d' [2012-06-12 14:43:02] DEBUG[31542] chan_sip.c: Hanging up zombie call. Be scared. [2012-06-12 14:43:02] DEBUG[31542] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:43:02] DEBUG[31542] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f815e0' [2012-06-12 14:43:02] DEBUG[29826] manager.c: Examining event: Event: Hangup Privilege: call,all Channel: SIP/test002-0000005d Uniqueid: 1339504979.212 CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Cause: 16 Cause-txt: Normal Clearing [2012-06-12 14:43:02] DEBUG[31542] res_monitor.c: monitor executing /usr/local/callex/bin/CallRecorderMix.sh "/var/spool/asterisk/monitor/2012-06-12_14-43-01_test001_12-in.wav" "/var/spool/asterisk/monitor/2012-06-12_14-43-01_test001_12-out.wav" "/var/spool/asterisk/monitor/2012-06-12_14-43-01_test001_12.wav" & [2012-06-12 14:43:02] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:02] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:02] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 1 (Not in use) [2012-06-12 14:43:02] DEBUG[9330] devicestate.c: device 'SIP/test002' state '1' [2012-06-12 14:43:02] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:02] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:02] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:02] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:02] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:02] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:02] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 0 [2012-06-12 14:43:02] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:02] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:02] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:02] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 1 (Not in use) [2012-06-12 14:43:02] DEBUG[9330] devicestate.c: device 'SIP/test002' state '1' [2012-06-12 14:43:02] DEBUG[29826] manager.c: Examining event: Event: MonitorStop Privilege: call,all Channel: SIP/test002-0000005d Uniqueid: 1339504979.212 [2012-06-12 14:43:02] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:02] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:02] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:02] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:02] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:02] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:03] DEBUG[31728] manager.c: Running action 'Challenge' [2012-06-12 14:43:03] DEBUG[31728] manager.c: Running action 'Login' [2012-06-12 14:43:03] VERBOSE[31728] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:03] DEBUG[31728] manager.c: Running action 'UserEvent' [2012-06-12 14:43:03] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 28746576_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@91c310 campaignid: 1 [2012-06-12 14:43:03] DEBUG[31728] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 28746576_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@91c310 campaignid: 1 [2012-06-12 14:43:03] DEBUG[31728] manager.c: Running action 'Logoff' [2012-06-12 14:43:03] VERBOSE[31728] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:03] DEBUG[31730] manager.c: Running action 'Challenge' [2012-06-12 14:43:03] DEBUG[31730] manager.c: Running action 'Login' [2012-06-12 14:43:03] VERBOSE[31730] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:03] DEBUG[31730] manager.c: Running action 'UserEvent' [2012-06-12 14:43:03] DEBUG[31730] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 12720744_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1cdd63c campaignid: 1 [2012-06-12 14:43:03] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 12720744_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1cdd63c campaignid: 1 [2012-06-12 14:43:03] DEBUG[31730] manager.c: Running action 'Logoff' [2012-06-12 14:43:03] VERBOSE[31730] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:04] DEBUG[31733] manager.c: Running action 'Challenge' [2012-06-12 14:43:04] DEBUG[31733] manager.c: Running action 'Login' [2012-06-12 14:43:04] VERBOSE[31733] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:04] DEBUG[31733] manager.c: Running action 'UserEvent' [2012-06-12 14:43:04] DEBUG[31733] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 20785247_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@c67f69 campaignid: 1 [2012-06-12 14:43:04] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 20785247_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@c67f69 campaignid: 1 [2012-06-12 14:43:04] DEBUG[31733] manager.c: Running action 'Logoff' [2012-06-12 14:43:04] VERBOSE[31733] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:04] DEBUG[31735] manager.c: Running action 'Challenge' [2012-06-12 14:43:04] DEBUG[31735] manager.c: Running action 'Login' [2012-06-12 14:43:04] VERBOSE[31735] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:04] DEBUG[31735] manager.c: Running action 'UserEvent' [2012-06-12 14:43:04] DEBUG[31735] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 27426123_2# campaignname: cc001 status: PROCESSING number: 12 agentid: 1 source: java.lang.Object@964f8e campaignid: 1 [2012-06-12 14:43:04] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 27426123_2# campaignname: cc001 status: PROCESSING number: 12 agentid: 1 source: java.lang.Object@964f8e campaignid: 1 [2012-06-12 14:43:04] DEBUG[31735] manager.c: Running action 'Logoff' [2012-06-12 14:43:04] VERBOSE[31735] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:04] DEBUG[31737] manager.c: Running action 'Challenge' [2012-06-12 14:43:04] DEBUG[31737] manager.c: Running action 'Login' [2012-06-12 14:43:04] VERBOSE[31737] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:04] DEBUG[31737] manager.c: Running action 'UserEvent' [2012-06-12 14:43:04] DEBUG[31737] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 10346403_2# campaignname: cc001 state: BUSY lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1f378c8 campaignid: 1 [2012-06-12 14:43:04] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 10346403_2# campaignname: cc001 state: BUSY lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1f378c8 campaignid: 1 [2012-06-12 14:43:04] DEBUG[31737] manager.c: Running action 'Logoff' [2012-06-12 14:43:04] VERBOSE[31737] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:04] DEBUG[31740] manager.c: Running action 'Challenge' [2012-06-12 14:43:04] DEBUG[31740] manager.c: Running action 'Login' [2012-06-12 14:43:04] VERBOSE[31740] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:04] DEBUG[31740] manager.c: Running action 'Originate' [2012-06-12 14:43:04] DEBUG[31742] chan_sip.c: Asked to create a SIP channel with formats: 0x40 (slin) [2012-06-12 14:43:04] VERBOSE[31742] netsock.c: == Using UDPTL TOS bits 136 [2012-06-12 14:43:04] VERBOSE[31742] netsock.c: == Using UDPTL CoS mark 4 [2012-06-12 14:43:04] DEBUG[31742] chan_sip.c: Allocating new SIP dialog for 1948b03f210918b7600686200888ce7e@127.0.0.1:0 - INVITE (No RTP) [2012-06-12 14:43:04] DEBUG[31742] rtp_engine.c: Using engine 'asterisk' for RTP instance '0x9f77150' [2012-06-12 14:43:04] DEBUG[31740] manager.c: Running action 'Logoff' [2012-06-12 14:43:04] VERBOSE[31740] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:04] DEBUG[31742] res_rtp_asterisk.c: Allocated port 11264 for RTP instance '0x9f77150' [2012-06-12 14:43:04] DEBUG[31742] rtp_engine.c: RTP instance '0x9f77150' is setup and ready to go [2012-06-12 14:43:04] DEBUG[31742] res_rtp_asterisk.c: Setup RTCP on RTP instance '0x9f77150' [2012-06-12 14:43:04] VERBOSE[31742] netsock2.c: == Using SIP RTP TOS bits 136 [2012-06-12 14:43:04] VERBOSE[31742] netsock2.c: == Using SIP RTP CoS mark 4 [2012-06-12 14:43:04] DEBUG[31742] chan_sip.c: Setting NAT on RTP to On [2012-06-12 14:43:04] DEBUG[31742] chan_sip.c: Setting NAT on UDPTL to On [2012-06-12 14:43:04] DEBUG[31742] acl.c: For destination '10.0.0.174', our source address is '10.0.4.239'. [2012-06-12 14:43:04] DEBUG[31742] chan_sip.c: Setting SIP_TRANSPORT_UDP with address 10.0.4.239:5060 [2012-06-12 14:43:04] DEBUG[31742] chan_sip.c: *** Our native formats are 0x8 (alaw) [2012-06-12 14:43:04] DEBUG[29826] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: SIP/test002-0000005e ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: test002 Exten: Context: CALLEX Uniqueid: 1339504984.214 [2012-06-12 14:43:04] DEBUG[31742] chan_sip.c: *** Joint capabilities are 0x108 (alaw|g729) [2012-06-12 14:43:04] DEBUG[31742] chan_sip.c: *** Our capabilities are 0x108 (alaw|g729) [2012-06-12 14:43:04] DEBUG[31742] chan_sip.c: *** AST_CODEC_CHOOSE formats are 0x8 (alaw) [2012-06-12 14:43:04] DEBUG[31742] chan_sip.c: *** Our preferred formats from the incoming channel are 0x40 (slin) [2012-06-12 14:43:04] DEBUG[31742] chan_sip.c: This channel will not be able to handle video. [2012-06-12 14:43:04] DEBUG[31742] chan_sip.c: Outgoing Call for test002 [2012-06-12 14:43:04] DEBUG[31742] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:43:04] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:04] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:04] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 6 (Ringing) [2012-06-12 14:43:04] DEBUG[9330] devicestate.c: device 'SIP/test002' state '6' [2012-06-12 14:43:04] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:04] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:04] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:04] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:04] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:04] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:43:04] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:43:04] DEBUG[29826] manager.c: Examining event: Event: NewAccountCode Privilege: call,all Channel: SIP/test002-0000005e Uniqueid: 1339504984.214 AccountCode: cc001 OldAccountCode: test002 [2012-06-12 14:43:04] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 8 [2012-06-12 14:43:04] DEBUG[31742] chan_sip.c: ** Our capability: 0x108 (alaw|g729) Video flag: False Text flag: False [2012-06-12 14:43:04] DEBUG[31742] chan_sip.c: ** Our prefcodec: 0x40 (slin) [2012-06-12 14:43:04] DEBUG[31742] chan_sip.c: -- Done with adding codecs to SDP [2012-06-12 14:43:04] DEBUG[31742] chan_sip.c: Done building SDP. Settling with this capability: 0x108 (alaw|g729) [2012-06-12 14:43:04] DEBUG[31742] chan_sip.c: Initializing initreq for method INVITE - callid 77508be35bcf1d28503883ad4bc81b34@10.0.4.239:5060 [2012-06-12 14:43:04] DEBUG[31742] chan_sip.c: Trying to put 'INVITE sip:' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:43:04] DEBUG[9339] chan_sip.c: = Looking for Call ID: 77508be35bcf1d28503883ad4bc81b34@10.0.4.239:5060 (Checking To) --From tag as3eaeb8aa --To-tag 06798e73 [2012-06-12 14:43:04] DEBUG[9339] chan_sip.c: (Provisional) Stopping retransmission (but retaining packet) on '77508be35bcf1d28503883ad4bc81b34@10.0.4.239:5060' Request 102: Found [2012-06-12 14:43:04] DEBUG[9339] chan_sip.c: SIP response 180 to standard invite [2012-06-12 14:43:04] DEBUG[9339] chan_sip.c: build_route: Contact hop: [2012-06-12 14:43:04] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: SIP/test002-0000005e ChannelState: 5 ChannelStateDesc: Ringing CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339504984.214 [2012-06-12 14:43:04] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:04] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:04] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 6 (Ringing) [2012-06-12 14:43:04] DEBUG[9330] devicestate.c: device 'SIP/test002' state '6' [2012-06-12 14:43:04] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:04] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:04] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:04] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:04] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:04] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:43:05] DEBUG[31742] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f77150' [2012-06-12 14:43:05] DEBUG[31742] res_rtp_asterisk.c: RTP NAT: Got audio from other end. Now sending to address 10.0.0.174:8000 [2012-06-12 14:43:05] DEBUG[9339] chan_sip.c: = Looking for Call ID: 77508be35bcf1d28503883ad4bc81b34@10.0.4.239:5060 (Checking To) --From tag as3eaeb8aa --To-tag 06798e73 [2012-06-12 14:43:05] DEBUG[9339] chan_sip.c: Acked pending invite 102 [2012-06-12 14:43:05] DEBUG[9339] chan_sip.c: Stopping retransmission on '77508be35bcf1d28503883ad4bc81b34@10.0.4.239:5060' of Request 102: Match Found [2012-06-12 14:43:05] DEBUG[9339] chan_sip.c: SIP response 200 to standard invite [2012-06-12 14:43:05] DEBUG[9339] chan_sip.c: Processing session-level SDP v=0... UNSUPPORTED. [2012-06-12 14:43:05] DEBUG[9339] chan_sip.c: Processing session-level SDP o=Zoiper_user 0 2 IN IP4 10.0.0.174... UNSUPPORTED. [2012-06-12 14:43:05] DEBUG[9339] chan_sip.c: Processing session-level SDP s=Zoiper_session... UNSUPPORTED. [2012-06-12 14:43:05] DEBUG[9339] netsock2.c: Splitting '10.0.0.174' into... [2012-06-12 14:43:05] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port ''. [2012-06-12 14:43:05] DEBUG[9339] chan_sip.c: Processing session-level SDP c=IN IP4 10.0.0.174... OK. [2012-06-12 14:43:05] DEBUG[9339] chan_sip.c: Processing session-level SDP t=0 0... UNSUPPORTED. [2012-06-12 14:43:05] DEBUG[9339] rtp_engine.c: Setting payload 8 based on m type on 0xb62cfc40 [2012-06-12 14:43:05] DEBUG[9339] rtp_engine.c: Setting payload 3 based on m type on 0xb62cfc40 [2012-06-12 14:43:05] DEBUG[9339] rtp_engine.c: Setting payload 0 based on m type on 0xb62cfc40 [2012-06-12 14:43:05] DEBUG[9339] rtp_engine.c: Setting payload 110 based on m type on 0xb62cfc40 [2012-06-12 14:43:05] DEBUG[9339] rtp_engine.c: Setting payload 98 based on m type on 0xb62cfc40 [2012-06-12 14:43:05] DEBUG[9339] rtp_engine.c: Setting payload 101 based on m type on 0xb62cfc40 [2012-06-12 14:43:05] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:8 PCMA/8000... OK. [2012-06-12 14:43:05] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:3 GSM/8000... OK. [2012-06-12 14:43:05] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:0 PCMU/8000... OK. [2012-06-12 14:43:05] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:110 speex/8000... OK. [2012-06-12 14:43:05] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:98 iLBC/8000... OK. [2012-06-12 14:43:05] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=fmtp:98 mode=30... UNSUPPORTED. [2012-06-12 14:43:05] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:101 telephone-event/8000... OK. [2012-06-12 14:43:05] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=fmtp:101 0-15... UNSUPPORTED. [2012-06-12 14:43:05] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=sendrecv... OK. [2012-06-12 14:43:05] DEBUG[9339] rtp_engine.c: Incorporating payload 0 on 0xb62cfc40 [2012-06-12 14:43:05] DEBUG[9339] rtp_engine.c: Incorporating payload 3 on 0xb62cfc40 [2012-06-12 14:43:05] DEBUG[9339] rtp_engine.c: Incorporating payload 8 on 0xb62cfc40 [2012-06-12 14:43:05] DEBUG[9339] rtp_engine.c: Incorporating payload 98 on 0xb62cfc40 [2012-06-12 14:43:05] DEBUG[9339] rtp_engine.c: Incorporating payload 101 on 0xb62cfc40 [2012-06-12 14:43:05] DEBUG[9339] rtp_engine.c: Incorporating payload 110 on 0xb62cfc40 [2012-06-12 14:43:05] DEBUG[9339] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f77150' [2012-06-12 14:43:05] DEBUG[9339] rtp_engine.c: Copying payload 0 from 0xb62cfc40 to 0x9f772fc [2012-06-12 14:43:05] DEBUG[9339] rtp_engine.c: Copying payload 3 from 0xb62cfc40 to 0x9f772fc [2012-06-12 14:43:05] DEBUG[9339] rtp_engine.c: Copying payload 8 from 0xb62cfc40 to 0x9f772fc [2012-06-12 14:43:05] DEBUG[9339] rtp_engine.c: Copying payload 98 from 0xb62cfc40 to 0x9f772fc [2012-06-12 14:43:05] DEBUG[9339] rtp_engine.c: Copying payload 101 from 0xb62cfc40 to 0x9f772fc [2012-06-12 14:43:05] DEBUG[9339] rtp_engine.c: Copying payload 110 from 0xb62cfc40 to 0x9f772fc [2012-06-12 14:43:05] DEBUG[9339] res_rtp_asterisk.c: Ignoring duplicate RTCP property on RTP instance '0x9f77150' [2012-06-12 14:43:05] DEBUG[9339] chan_sip.c: We're settling with these formats: 0x8 (alaw) [2012-06-12 14:43:05] DEBUG[9339] chan_sip.c: We have an owner, now see if we need to change this call [2012-06-12 14:43:05] DEBUG[9339] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:43:05] DEBUG[9339] chan_sip.c: build_route: Contact hop: [2012-06-12 14:43:05] DEBUG[9339] netsock2.c: Splitting '10.0.0.174:5060' into... [2012-06-12 14:43:05] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port '5060'. [2012-06-12 14:43:05] DEBUG[9339] chan_sip.c: Trying to put 'ACK sip:tes' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:43:05] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:05] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:05] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 2 (In use) [2012-06-12 14:43:05] DEBUG[9330] devicestate.c: device 'SIP/test002' state '2' [2012-06-12 14:43:05] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:05] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:05] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:05] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:05] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:05] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:05] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:05] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 1 [2012-06-12 14:43:05] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:05] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:05] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 2 (In use) [2012-06-12 14:43:05] DEBUG[9330] devicestate.c: device 'SIP/test002' state '2' [2012-06-12 14:43:05] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:05] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:05] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:05] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:05] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:05] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: SIP/test002-0000005e ChannelState: 6 ChannelStateDesc: Up CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339504984.214 [2012-06-12 14:43:05] VERBOSE[31742] pbx.c: > Channel SIP/test002-0000005e was answered. [2012-06-12 14:43:05] DEBUG[29826] manager.c: Examining event: Event: OriginateResponse Privilege: call,all ActionID: 10479955_2# Response: Success Channel: SIP/test002-0000005e Context: CC_ONLINE_CLIENT Exten: test001 Reason: 4 Uniqueid: 1339504984.214 CallerIDNum: CallerIDName: [2012-06-12 14:43:05] DEBUG[31743] pbx.c: Launching 'AGI' [2012-06-12 14:43:05] VERBOSE[31743] pbx.c: -- Executing [test001@CC_ONLINE_CLIENT:1] AGI("SIP/test002-0000005e", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:43:05] DEBUG[31743] res_agi.c: Wow, connected! [2012-06-12 14:43:05] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:05] DEBUG[31743] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:05] DEBUG[31743] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:05] DEBUG[31743] pbx.c: Result of 'NUMBERID' is '222' [2012-06-12 14:43:05] DEBUG[31743] pbx.c: Result of 'CDRID' is '336' [2012-06-12 14:43:05] DEBUG[31743] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:05] DEBUG[31743] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:05] DEBUG[31743] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:05] DEBUG[31743] pbx.c: Result of 'NUMBERID' is '222' [2012-06-12 14:43:05] DEBUG[31743] pbx.c: Result of 'NUMBERID' is '222' [2012-06-12 14:43:05] DEBUG[31743] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:05] DEBUG[31743] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:05] DEBUG[31743] pbx.c: Result of 'CDRID' is '336' [2012-06-12 14:43:05] DEBUG[31743] pbx.c: Result of 'CDRID' is '336' [2012-06-12 14:43:05] DEBUG[31743] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:05] DEBUG[31743] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:05] DEBUG[31743] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:43:05] DEBUG[31743] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:43:05] VERBOSE[31743] res_agi.c: -- AGI Script Executing Application: (Monitor) Options: (wav,/var/spool/asterisk/monitor/2012-06-12_14-43-05_test001_12,mb) [2012-06-12 14:43:05] VERBOSE[31743] res_agi.c: -- AGI Script Executing Application: (Set) Options: (__MONITOR=1) [2012-06-12 14:43:05] DEBUG[31743] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:43:05] VERBOSE[31743] res_agi.c: -- AGI Script Executing Application: (Bridge) Options: (Local/12@CC-be4b;2) [2012-06-12 14:43:05] VERBOSE[31743] res_musiconhold.c: -- Stopped music on hold on Local/12@CC-be4b;2 [2012-06-12 14:43:05] DEBUG[31743] channel.c: Set channel Local/12@CC-be4b;2 to write format alaw [2012-06-12 14:43:05] DEBUG[31743] channel.c: Scheduling timer at (0 requested / 0 actual) timer ticks per second [2012-06-12 14:43:05] DEBUG[29826] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: Exten: Context: Uniqueid: 1339504985.215 [2012-06-12 14:43:05] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Stop Channel: Local/12@CC-be4b;2 UniqueID: 1339504981.213 [2012-06-12 14:43:05] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for Bridge - Local/12@CC [2012-06-12 14:43:05] DEBUG[9330] devicestate.c: Changing state for Bridge/Local/12@CC - state 2 (In use) [2012-06-12 14:43:05] DEBUG[9330] devicestate.c: device 'Bridge/Local/12@CC' state '2' [2012-06-12 14:43:05] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 ChannelState: 6 ChannelStateDesc: Up CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339504985.215 [2012-06-12 14:43:05] DEBUG[31743] channel.c: Planning to masquerade channel Local/12@CC-be4b;2 into the structure of Bridge/Local/12@CC-be4b;2 [2012-06-12 14:43:05] DEBUG[31743] channel.c: Done planning to masquerade channel Local/12@CC-be4b;2 into the structure of Bridge/Local/12@CC-be4b;2 [2012-06-12 14:43:05] DEBUG[31743] channel.c: Actually Masquerading Local/12@CC-be4b;2(6) into the structure of Bridge/Local/12@CC-be4b;2(6) [2012-06-12 14:43:05] DEBUG[31743] channel.c: Putting channel Local/12@CC-be4b;2 in alaw/alaw formats [2012-06-12 14:43:05] DEBUG[31743] channel.c: Released clone lock on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:05] DEBUG[31743] channel.c: Done Masquerading Local/12@CC-be4b;2 (6) [2012-06-12 14:43:05] DEBUG[31743] features.c: bridge answer set, chan answer set [2012-06-12 14:43:05] DEBUG[31743] channel.c: setting peeraccount to cc001 for Local/12@CC-be4b;2 from data on channel SIP/test002-0000005e [2012-06-12 14:43:05] DEBUG[31743] channel.c: setting peeraccount to cc001 for SIP/test002-0000005e from data on channel Local/12@CC-be4b;2 [2012-06-12 14:43:05] DEBUG[31743] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:43:05] DEBUG[31327] res_rtp_asterisk.c: Changing ssrc from 192271669 to 1540245169 due to a source change [2012-06-12 14:43:05] DEBUG[31327] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:43:05] DEBUG[29826] manager.c: Examining event: Event: Masquerade Privilege: call,all Clone: Local/12@CC-be4b;2 CloneState: Up Original: Bridge/Local/12@CC-be4b;2 OriginalState: Up [2012-06-12 14:43:05] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Local/12@CC-be4b;2 Newname: Local/12@CC-be4b;2 Uniqueid: 1339504981.213 [2012-06-12 14:43:05] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 Newname: Local/12@CC-be4b;2 Uniqueid: 1339504985.215 [2012-06-12 14:43:05] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Local/12@CC-be4b;2 Newname: Bridge/Local/12@CC-be4b;2 Uniqueid: 1339504981.213 [2012-06-12 14:43:05] DEBUG[29826] manager.c: Examining event: Event: NewCallerid Privilege: call,all Channel: Local/12@CC-be4b;2 CallerIDNum: CallerIDName: Uniqueid: 1339504985.215 CID-CallingPres: 0 (Presentation Allowed, Not Screened) [2012-06-12 14:43:05] DEBUG[29826] manager.c: Examining event: Event: BridgeExec Privilege: call,all Response: Success Channel1: SIP/test002-0000005e Channel2: Local/12@CC-be4b;2 [2012-06-12 14:43:05] DEBUG[29826] manager.c: Examining event: Event: MonitorStart Privilege: call,all Channel: SIP/test002-0000005e Uniqueid: 1339504984.214 [2012-06-12 14:43:05] DEBUG[29826] manager.c: Examining event: Event: NewAccountCode Privilege: call,all Channel: Local/12@CC-be4b;2 Uniqueid: 1339504985.215 AccountCode: cc001 OldAccountCode: cc001 [2012-06-12 14:43:05] DEBUG[29826] manager.c: Examining event: Event: Bridge Privilege: call,all Bridgestate: Link Bridgetype: core Channel1: SIP/test002-0000005e Channel2: Local/12@CC-be4b;2 Uniqueid1: 1339504984.214 Uniqueid2: 1339504985.215 CallerID1: CallerID2: [2012-06-12 14:43:05] DEBUG[31690] pbx.c: Spawn extension (CC,park,2) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:05] VERBOSE[31690] pbx.c: == Spawn extension (CC, park, 2) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:05] DEBUG[31690] channel.c: Soft-Hanging up channel 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:05] DEBUG[31690] pbx.c: Result of 'ORGDEST' is '12' [2012-06-12 14:43:05] DEBUG[31690] pbx.c: Expression result is '1' [2012-06-12 14:43:05] DEBUG[31690] pbx.c: Launching 'GotoIf' [2012-06-12 14:43:05] VERBOSE[31690] pbx.c: -- Executing [h@CC:1] GotoIf("Bridge/Local/12@CC-be4b;2", "1?3") in new stack [2012-06-12 14:43:05] VERBOSE[31690] pbx.c: -- Goto (CC,h,3) [2012-06-12 14:43:05] DEBUG[31690] pbx.c: Launching 'AGI' [2012-06-12 14:43:05] VERBOSE[31690] pbx.c: -- Executing [h@CC:3] AGI("Bridge/Local/12@CC-be4b;2", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:43:05] DEBUG[31690] res_agi.c: Hungup channel detected, running agi in dead mode. [2012-06-12 14:43:05] DEBUG[31690] res_agi.c: Wow, connected! [2012-06-12 14:43:05] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Stop Channel: Bridge/Local/12@CC-be4b;2 UniqueID: 1339504981.213 [2012-06-12 14:43:05] DEBUG[9345] app_queue.c: Device 'Bridge/Local/12@CC' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:05] VERBOSE[31690] res_agi.c: -- AGI Script Executing Application: (NoCDR) Options: () [2012-06-12 14:43:05] VERBOSE[31690] res_agi.c: -- >AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 0 [2012-06-12 14:43:05] DEBUG[31690] pbx.c: Result of 'EXTEN' is 'h' [2012-06-12 14:43:05] DEBUG[31690] pbx.c: Result of 'ORGDEST' is '12' [2012-06-12 14:43:05] DEBUG[31690] pbx.c: Launching 'NoOp' [2012-06-12 14:43:05] VERBOSE[31690] pbx.c: -- Executing [h@CC:4] NoOp("Bridge/Local/12@CC-be4b;2", ""END ===================="h" "12"") in new stack [2012-06-12 14:43:05] DEBUG[31690] pbx.c: Launching 'Hangup' [2012-06-12 14:43:05] VERBOSE[31690] pbx.c: -- Executing [h@CC:5] Hangup("Bridge/Local/12@CC-be4b;2", "") in new stack [2012-06-12 14:43:05] DEBUG[31690] pbx.c: Spawn extension (CC,h,5) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:05] VERBOSE[31690] pbx.c: == Spawn extension (CC, h, 5) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:05] DEBUG[31690] channel.c: Hanging up zombie 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:05] DEBUG[29826] manager.c: Examining event: Event: Hangup Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 Uniqueid: 1339504981.213 CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Cause: 16 Cause-txt: Normal Clearing [2012-06-12 14:43:05] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for Bridge - Local/12@CC [2012-06-12 14:43:05] DEBUG[9330] devicestate.c: Changing state for Bridge/Local/12@CC - state 0 (Unknown) [2012-06-12 14:43:05] DEBUG[9330] devicestate.c: device 'Bridge/Local/12@CC' state '0' [2012-06-12 14:43:05] DEBUG[9345] app_queue.c: Device 'Bridge/Local/12@CC' changed to state '0' (Unknown) but we don't care because they're not a member of any queue. [2012-06-12 14:43:05] DEBUG[31743] res_rtp_asterisk.c: Ooh, format changed from unknown to alaw [2012-06-12 14:43:05] DEBUG[31743] res_rtp_asterisk.c: Created smoother: format: alaw ms: 20 len: 160 [2012-06-12 14:43:07] DEBUG[9339] chan_sip.c: = Looking for Call ID: 77508be35bcf1d28503883ad4bc81b34@10.0.4.239:5060 (Checking From) --From tag 06798e73 --To-tag as3eaeb8aa [2012-06-12 14:43:07] DEBUG[9339] chan_sip.c: **** Received BYE (8) - Command in SIP BYE [2012-06-12 14:43:07] DEBUG[9339] netsock2.c: Splitting '10.0.0.174:5060' into... [2012-06-12 14:43:07] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port '5060'. [2012-06-12 14:43:07] DEBUG[9339] chan_sip.c: Setting SIP_ALREADYGONE on dialog 77508be35bcf1d28503883ad4bc81b34@10.0.4.239:5060 [2012-06-12 14:43:07] DEBUG[9339] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f77150' [2012-06-12 14:43:07] DEBUG[9339] chan_sip.c: Received bye, issuing owner hangup [2012-06-12 14:43:07] DEBUG[9339] chan_sip.c: Trying to put 'SIP/2.0 200' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:43:07] DEBUG[31743] channel.c: Didn't get a frame from channel: SIP/test002-0000005e [2012-06-12 14:43:07] DEBUG[31327] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:43:07] DEBUG[31743] channel.c: Bridge stops bridging channels SIP/test002-0000005e and Local/12@CC-be4b;2 [2012-06-12 14:43:07] DEBUG[31743] channel.c: Soft-Hanging up channel 'SIP/test002-0000005e' [2012-06-12 14:43:07] DEBUG[31743] pbx.c: Launching 'AGI' [2012-06-12 14:43:07] VERBOSE[31743] pbx.c: -- Executing [h@CC_ONLINE_CLIENT:1] AGI("SIP/test002-0000005e", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:43:07] DEBUG[31743] res_agi.c: Hungup channel detected, running agi in dead mode. [2012-06-12 14:43:07] DEBUG[29826] manager.c: Examining event: Event: Unlink Privilege: call,all Channel1: SIP/test002-0000005e Channel2: Local/12@CC-be4b;2 Uniqueid1: 1339504984.214 Uniqueid2: 1339504985.215 CallerID1: CallerID2: [2012-06-12 14:43:07] DEBUG[31743] res_agi.c: Wow, connected! [2012-06-12 14:43:07] DEBUG[31743] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:07] DEBUG[31743] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:07] DEBUG[31743] pbx.c: Result of 'NUMBERID' is '222' [2012-06-12 14:43:07] DEBUG[31743] pbx.c: Result of 'CDRID' is '336' [2012-06-12 14:43:07] DEBUG[31743] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:07] DEBUG[31743] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:07] DEBUG[31743] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:07] DEBUG[31743] pbx.c: Result of 'NUMBERID' is '222' [2012-06-12 14:43:07] DEBUG[31743] pbx.c: Result of 'NUMBERID' is '222' [2012-06-12 14:43:07] DEBUG[31743] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:07] DEBUG[31743] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:07] DEBUG[31743] pbx.c: Result of 'CDRID' is '336' [2012-06-12 14:43:07] DEBUG[31743] pbx.c: Result of 'CDRID' is '336' [2012-06-12 14:43:07] DEBUG[31743] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:07] DEBUG[31743] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:07] DEBUG[31760] manager.c: Running action 'Challenge' [2012-06-12 14:43:07] DEBUG[31760] manager.c: Running action 'Login' [2012-06-12 14:43:07] VERBOSE[31760] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:07] DEBUG[31760] manager.c: Running action 'UserEvent' [2012-06-12 14:43:07] DEBUG[31760] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 28132598_2# campaignname: cc001 status: ENDED number: 12 agentid: 1 source: java.lang.Object@18fcdce campaignid: 1 [2012-06-12 14:43:07] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 28132598_2# campaignname: cc001 status: ENDED number: 12 agentid: 1 source: java.lang.Object@18fcdce campaignid: 1 [2012-06-12 14:43:07] DEBUG[31760] manager.c: Running action 'Logoff' [2012-06-12 14:43:07] VERBOSE[31760] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:07] VERBOSE[31743] res_agi.c: -- AGI Script Executing Application: (Set) Options: (__CDRID=0) [2012-06-12 14:43:07] DEBUG[31762] manager.c: Running action 'Challenge' [2012-06-12 14:43:07] DEBUG[31762] manager.c: Running action 'Login' [2012-06-12 14:43:07] VERBOSE[31762] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:07] DEBUG[31762] manager.c: Running action 'UserEvent' [2012-06-12 14:43:07] DEBUG[31762] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 30829225_2# campaignname: cc001 state: NOTE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1619137 campaignid: 1 [2012-06-12 14:43:07] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 30829225_2# campaignname: cc001 state: NOTE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1619137 campaignid: 1 [2012-06-12 14:43:07] DEBUG[31762] manager.c: Running action 'Logoff' [2012-06-12 14:43:07] VERBOSE[31762] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:07] VERBOSE[31743] res_agi.c: -- AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 0 [2012-06-12 14:43:07] DEBUG[31743] pbx.c: Launching 'Hangup' [2012-06-12 14:43:07] VERBOSE[31743] pbx.c: -- Executing [h@CC_ONLINE_CLIENT:2] Hangup("SIP/test002-0000005e", "") in new stack [2012-06-12 14:43:07] DEBUG[31743] features.c: Spawn extension (CC_ONLINE_CLIENT,h,2) exited non-zero on 'SIP/test002-0000005e' [2012-06-12 14:43:07] VERBOSE[31743] features.c: == Spawn extension (CC_ONLINE_CLIENT, h, 2) exited non-zero on 'SIP/test002-0000005e' [2012-06-12 14:43:07] VERBOSE[31743] cdr_adaptive_odbc.c: > [INSERT INTO cdr (dst,dcontext,channel,lastapp,lastdata,duration,billsec,disposition,amaflags,accountcode,uniqueid,userfield,number_a,number_b,src_interface,dst_interface,is_outbound,is_inbound,src_account,dst_account) VALUES ('test001','CC_ONLINE_CLIENT','SIP/test002-0000005e','Bridge','Local/12@CC-be4b;2',3,2,'ANSWERED',3,'cc001','1339504984.214','CC:cc001;','cc001','12','cc001','CALLEX/test002','t','t','cc001','test002')] [2012-06-12 14:43:07] DEBUG[31743] res_odbc.c: odbc_release_obj2(0x9c89248) called (obj->txf = (nil)) [2012-06-12 14:43:07] DEBUG[31743] features.c: starting new PBX in CC,park,3 for chan Local/12@CC-be4b;2 [2012-06-12 14:43:07] DEBUG[31765] pbx.c: Launching 'Goto' [2012-06-12 14:43:07] VERBOSE[31765] pbx.c: -- Executing [park@CC:3] Goto("Local/12@CC-be4b;2", "return") in new stack [2012-06-12 14:43:07] VERBOSE[31765] pbx.c: -- Goto (CC,park,2) [2012-06-12 14:43:07] DEBUG[31765] pbx.c: Result of 'CCMoh' is 'default' [2012-06-12 14:43:07] DEBUG[31765] pbx.c: Launching 'MusicOnHold' [2012-06-12 14:43:07] VERBOSE[31765] pbx.c: -- Executing [park@CC:2] MusicOnHold("Local/12@CC-be4b;2", "default") in new stack [2012-06-12 14:43:07] VERBOSE[31765] res_musiconhold.c: -- Started music on hold, class 'default', on Local/12@CC-be4b;2 [2012-06-12 14:43:07] DEBUG[31765] channel.c: Scheduling timer at (50 requested / 50 actual) timer ticks per second [2012-06-12 14:43:07] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Start Channel: Local/12@CC-be4b;2 UniqueID: 1339504985.215 Class: default [2012-06-12 14:43:07] DEBUG[31743] features.c: SUCCESS continuing PBX on chan Local/12@CC-be4b;2 [2012-06-12 14:43:07] DEBUG[31743] res_agi.c: SIP/test002-0000005e hungup [2012-06-12 14:43:07] DEBUG[31743] pbx.c: Result of 'BRIDGERESULT' is 'SUCCESS' [2012-06-12 14:43:07] DEBUG[31765] channel.c: Set channel Local/12@CC-be4b;2 to write format slin [2012-06-12 14:43:07] DEBUG[31765] res_musiconhold.c: Local/12@CC-be4b;2 Opened file 0 '/var/lib/asterisk/moh/datera' [2012-06-12 14:43:07] DEBUG[31327] res_rtp_asterisk.c: Difference is 712, ms is 109 [2012-06-12 14:43:07] VERBOSE[31743] res_agi.c: -- AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 4 [2012-06-12 14:43:07] DEBUG[31743] pbx.c: Spawn extension (CC_ONLINE_CLIENT,test001,1) exited non-zero on 'SIP/test002-0000005e' [2012-06-12 14:43:07] VERBOSE[31743] pbx.c: == Spawn extension (CC_ONLINE_CLIENT, test001, 1) exited non-zero on 'SIP/test002-0000005e' [2012-06-12 14:43:07] DEBUG[31743] channel.c: Soft-Hanging up channel 'SIP/test002-0000005e' [2012-06-12 14:43:07] DEBUG[31743] channel.c: Hanging up channel 'SIP/test002-0000005e' [2012-06-12 14:43:07] DEBUG[31743] chan_sip.c: Hanging up zombie call. Be scared. [2012-06-12 14:43:07] DEBUG[31743] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:43:07] DEBUG[31743] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f77150' [2012-06-12 14:43:07] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:07] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:07] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 1 (Not in use) [2012-06-12 14:43:07] DEBUG[9330] devicestate.c: device 'SIP/test002' state '1' [2012-06-12 14:43:07] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:07] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:07] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:07] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:07] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:07] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:07] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:07] DEBUG[31743] res_monitor.c: monitor executing /usr/local/callex/bin/CallRecorderMix.sh "/var/spool/asterisk/monitor/2012-06-12_14-43-05_test001_12-in.wav" "/var/spool/asterisk/monitor/2012-06-12_14-43-05_test001_12-out.wav" "/var/spool/asterisk/monitor/2012-06-12_14-43-05_test001_12.wav" & [2012-06-12 14:43:07] DEBUG[29826] manager.c: Examining event: Event: Hangup Privilege: call,all Channel: SIP/test002-0000005e Uniqueid: 1339504984.214 CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Cause: 16 Cause-txt: Normal Clearing [2012-06-12 14:43:07] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 0 [2012-06-12 14:43:07] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:07] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:07] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 1 (Not in use) [2012-06-12 14:43:07] DEBUG[9330] devicestate.c: device 'SIP/test002' state '1' [2012-06-12 14:43:07] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:07] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:07] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:07] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:07] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:07] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:07] DEBUG[29826] manager.c: Examining event: Event: MonitorStop Privilege: call,all Channel: SIP/test002-0000005e Uniqueid: 1339504984.214 [2012-06-12 14:43:08] DEBUG[31793] manager.c: Running action 'Challenge' [2012-06-12 14:43:08] DEBUG[31793] manager.c: Running action 'Login' [2012-06-12 14:43:08] VERBOSE[31793] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:08] DEBUG[31793] manager.c: Running action 'UserEvent' [2012-06-12 14:43:08] DEBUG[31793] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 2165262_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@c449c6 campaignid: 1 [2012-06-12 14:43:08] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 2165262_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@c449c6 campaignid: 1 [2012-06-12 14:43:08] DEBUG[31793] manager.c: Running action 'Logoff' [2012-06-12 14:43:08] VERBOSE[31793] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:08] DEBUG[31795] manager.c: Running action 'Challenge' [2012-06-12 14:43:08] DEBUG[31795] manager.c: Running action 'Login' [2012-06-12 14:43:08] VERBOSE[31795] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:08] DEBUG[31795] manager.c: Running action 'UserEvent' [2012-06-12 14:43:08] DEBUG[31795] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 20363479_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@a980fa campaignid: 1 [2012-06-12 14:43:08] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 20363479_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@a980fa campaignid: 1 [2012-06-12 14:43:08] DEBUG[31795] manager.c: Running action 'Logoff' [2012-06-12 14:43:08] VERBOSE[31795] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:09] DEBUG[31798] manager.c: Running action 'Challenge' [2012-06-12 14:43:09] DEBUG[31798] manager.c: Running action 'Login' [2012-06-12 14:43:09] VERBOSE[31798] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:09] DEBUG[31798] manager.c: Running action 'UserEvent' [2012-06-12 14:43:09] DEBUG[31798] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 23664084_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1b9e7df campaignid: 1 [2012-06-12 14:43:09] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 23664084_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1b9e7df campaignid: 1 [2012-06-12 14:43:09] DEBUG[31798] manager.c: Running action 'Logoff' [2012-06-12 14:43:09] VERBOSE[31798] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:09] DEBUG[31800] manager.c: Running action 'Challenge' [2012-06-12 14:43:09] DEBUG[31800] manager.c: Running action 'Login' [2012-06-12 14:43:09] VERBOSE[31800] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:09] DEBUG[31800] manager.c: Running action 'UserEvent' [2012-06-12 14:43:09] DEBUG[31800] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 21527784_2# campaignname: cc001 status: PROCESSING number: 12 agentid: 1 source: java.lang.Object@163de20 campaignid: 1 [2012-06-12 14:43:09] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 21527784_2# campaignname: cc001 status: PROCESSING number: 12 agentid: 1 source: java.lang.Object@163de20 campaignid: 1 [2012-06-12 14:43:09] DEBUG[31800] manager.c: Running action 'Logoff' [2012-06-12 14:43:09] VERBOSE[31800] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:09] DEBUG[31802] manager.c: Running action 'Challenge' [2012-06-12 14:43:09] DEBUG[31802] manager.c: Running action 'Login' [2012-06-12 14:43:09] VERBOSE[31802] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:09] DEBUG[31802] manager.c: Running action 'UserEvent' [2012-06-12 14:43:09] DEBUG[31802] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 7839582_2# campaignname: cc001 state: BUSY lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@15f7458 campaignid: 1 [2012-06-12 14:43:09] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 7839582_2# campaignname: cc001 state: BUSY lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@15f7458 campaignid: 1 [2012-06-12 14:43:09] DEBUG[31802] manager.c: Running action 'Logoff' [2012-06-12 14:43:09] VERBOSE[31802] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:09] DEBUG[31805] manager.c: Running action 'Challenge' [2012-06-12 14:43:09] DEBUG[31805] manager.c: Running action 'Login' [2012-06-12 14:43:09] VERBOSE[31805] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:09] DEBUG[31805] manager.c: Running action 'Originate' [2012-06-12 14:43:09] DEBUG[31807] chan_sip.c: Asked to create a SIP channel with formats: 0x40 (slin) [2012-06-12 14:43:09] VERBOSE[31807] netsock.c: == Using UDPTL TOS bits 136 [2012-06-12 14:43:09] VERBOSE[31807] netsock.c: == Using UDPTL CoS mark 4 [2012-06-12 14:43:09] DEBUG[31805] manager.c: Running action 'Logoff' [2012-06-12 14:43:09] VERBOSE[31805] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:09] DEBUG[31807] chan_sip.c: Allocating new SIP dialog for 60badcc5034f67ca7a51ae726373d18c@127.0.0.1:0 - INVITE (No RTP) [2012-06-12 14:43:09] DEBUG[31807] rtp_engine.c: Using engine 'asterisk' for RTP instance '0x9f85050' [2012-06-12 14:43:09] DEBUG[31807] res_rtp_asterisk.c: Allocated port 15548 for RTP instance '0x9f85050' [2012-06-12 14:43:09] DEBUG[31807] rtp_engine.c: RTP instance '0x9f85050' is setup and ready to go [2012-06-12 14:43:09] DEBUG[31807] res_rtp_asterisk.c: Setup RTCP on RTP instance '0x9f85050' [2012-06-12 14:43:09] VERBOSE[31807] netsock2.c: == Using SIP RTP TOS bits 136 [2012-06-12 14:43:09] VERBOSE[31807] netsock2.c: == Using SIP RTP CoS mark 4 [2012-06-12 14:43:09] DEBUG[31807] chan_sip.c: Setting NAT on RTP to On [2012-06-12 14:43:09] DEBUG[31807] chan_sip.c: Setting NAT on UDPTL to On [2012-06-12 14:43:09] DEBUG[31807] acl.c: For destination '10.0.0.174', our source address is '10.0.4.239'. [2012-06-12 14:43:09] DEBUG[31807] chan_sip.c: Setting SIP_TRANSPORT_UDP with address 10.0.4.239:5060 [2012-06-12 14:43:09] DEBUG[29826] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: SIP/test002-0000005f ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: test002 Exten: Context: CALLEX Uniqueid: 1339504989.216 [2012-06-12 14:43:09] DEBUG[31807] chan_sip.c: *** Our native formats are 0x8 (alaw) [2012-06-12 14:43:09] DEBUG[31807] chan_sip.c: *** Joint capabilities are 0x108 (alaw|g729) [2012-06-12 14:43:09] DEBUG[31807] chan_sip.c: *** Our capabilities are 0x108 (alaw|g729) [2012-06-12 14:43:09] DEBUG[31807] chan_sip.c: *** AST_CODEC_CHOOSE formats are 0x8 (alaw) [2012-06-12 14:43:09] DEBUG[31807] chan_sip.c: *** Our preferred formats from the incoming channel are 0x40 (slin) [2012-06-12 14:43:09] DEBUG[31807] chan_sip.c: This channel will not be able to handle video. [2012-06-12 14:43:09] DEBUG[29826] manager.c: Examining event: Event: NewAccountCode Privilege: call,all Channel: SIP/test002-0000005f Uniqueid: 1339504989.216 AccountCode: cc001 OldAccountCode: test002 [2012-06-12 14:43:09] DEBUG[31807] chan_sip.c: Outgoing Call for test002 [2012-06-12 14:43:09] DEBUG[31807] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:43:09] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:09] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:09] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 6 (Ringing) [2012-06-12 14:43:09] DEBUG[9330] devicestate.c: device 'SIP/test002' state '6' [2012-06-12 14:43:09] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:09] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:09] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:09] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:09] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:09] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:43:09] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 8 [2012-06-12 14:43:09] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:43:09] DEBUG[31807] chan_sip.c: ** Our capability: 0x108 (alaw|g729) Video flag: False Text flag: False [2012-06-12 14:43:09] DEBUG[31807] chan_sip.c: ** Our prefcodec: 0x40 (slin) [2012-06-12 14:43:09] DEBUG[31807] chan_sip.c: -- Done with adding codecs to SDP [2012-06-12 14:43:09] DEBUG[31807] chan_sip.c: Done building SDP. Settling with this capability: 0x108 (alaw|g729) [2012-06-12 14:43:09] DEBUG[31807] chan_sip.c: Initializing initreq for method INVITE - callid 5be871444ab1e3e6397673cd175726b7@10.0.4.239:5060 [2012-06-12 14:43:09] DEBUG[31807] chan_sip.c: Trying to put 'INVITE sip:' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:43:09] DEBUG[9339] chan_sip.c: = Looking for Call ID: 5be871444ab1e3e6397673cd175726b7@10.0.4.239:5060 (Checking To) --From tag as52b616ed --To-tag 757f0d05 [2012-06-12 14:43:09] DEBUG[9339] chan_sip.c: (Provisional) Stopping retransmission (but retaining packet) on '5be871444ab1e3e6397673cd175726b7@10.0.4.239:5060' Request 102: Found [2012-06-12 14:43:09] DEBUG[9339] chan_sip.c: SIP response 180 to standard invite [2012-06-12 14:43:09] DEBUG[9339] chan_sip.c: build_route: Contact hop: [2012-06-12 14:43:09] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: SIP/test002-0000005f ChannelState: 5 ChannelStateDesc: Ringing CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339504989.216 [2012-06-12 14:43:09] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:09] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:09] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 6 (Ringing) [2012-06-12 14:43:09] DEBUG[9330] devicestate.c: device 'SIP/test002' state '6' [2012-06-12 14:43:09] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:43:09] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:09] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:09] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:09] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:09] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:09] VERBOSE[31292] asterisk.c: -- Remote UNIX connection disconnected [2012-06-12 14:43:11] DEBUG[31807] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f85050' [2012-06-12 14:43:11] DEBUG[31807] res_rtp_asterisk.c: RTP NAT: Got audio from other end. Now sending to address 10.0.0.174:8000 [2012-06-12 14:43:11] DEBUG[9339] chan_sip.c: = Looking for Call ID: 5be871444ab1e3e6397673cd175726b7@10.0.4.239:5060 (Checking To) --From tag as52b616ed --To-tag 757f0d05 [2012-06-12 14:43:11] DEBUG[9339] chan_sip.c: Acked pending invite 102 [2012-06-12 14:43:11] DEBUG[9339] chan_sip.c: Stopping retransmission on '5be871444ab1e3e6397673cd175726b7@10.0.4.239:5060' of Request 102: Match Found [2012-06-12 14:43:11] DEBUG[9339] chan_sip.c: SIP response 200 to standard invite [2012-06-12 14:43:11] DEBUG[9339] chan_sip.c: Processing session-level SDP v=0... UNSUPPORTED. [2012-06-12 14:43:11] DEBUG[9339] chan_sip.c: Processing session-level SDP o=Zoiper_user 0 2 IN IP4 10.0.0.174... UNSUPPORTED. [2012-06-12 14:43:11] DEBUG[9339] chan_sip.c: Processing session-level SDP s=Zoiper_session... UNSUPPORTED. [2012-06-12 14:43:11] DEBUG[9339] netsock2.c: Splitting '10.0.0.174' into... [2012-06-12 14:43:11] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port ''. [2012-06-12 14:43:11] DEBUG[9339] chan_sip.c: Processing session-level SDP c=IN IP4 10.0.0.174... OK. [2012-06-12 14:43:11] DEBUG[9339] chan_sip.c: Processing session-level SDP t=0 0... UNSUPPORTED. [2012-06-12 14:43:11] DEBUG[9339] rtp_engine.c: Setting payload 8 based on m type on 0xb62cfc40 [2012-06-12 14:43:11] DEBUG[9339] rtp_engine.c: Setting payload 3 based on m type on 0xb62cfc40 [2012-06-12 14:43:11] DEBUG[9339] rtp_engine.c: Setting payload 0 based on m type on 0xb62cfc40 [2012-06-12 14:43:11] DEBUG[9339] rtp_engine.c: Setting payload 110 based on m type on 0xb62cfc40 [2012-06-12 14:43:11] DEBUG[9339] rtp_engine.c: Setting payload 98 based on m type on 0xb62cfc40 [2012-06-12 14:43:11] DEBUG[9339] rtp_engine.c: Setting payload 101 based on m type on 0xb62cfc40 [2012-06-12 14:43:11] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:8 PCMA/8000... OK. [2012-06-12 14:43:11] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:3 GSM/8000... OK. [2012-06-12 14:43:11] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:0 PCMU/8000... OK. [2012-06-12 14:43:11] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:110 speex/8000... OK. [2012-06-12 14:43:11] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:98 iLBC/8000... OK. [2012-06-12 14:43:11] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=fmtp:98 mode=30... UNSUPPORTED. [2012-06-12 14:43:11] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:101 telephone-event/8000... OK. [2012-06-12 14:43:11] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=fmtp:101 0-15... UNSUPPORTED. [2012-06-12 14:43:11] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=sendrecv... OK. [2012-06-12 14:43:11] DEBUG[9339] rtp_engine.c: Incorporating payload 0 on 0xb62cfc40 [2012-06-12 14:43:11] DEBUG[9339] rtp_engine.c: Incorporating payload 3 on 0xb62cfc40 [2012-06-12 14:43:11] DEBUG[9339] rtp_engine.c: Incorporating payload 8 on 0xb62cfc40 [2012-06-12 14:43:11] DEBUG[9339] rtp_engine.c: Incorporating payload 98 on 0xb62cfc40 [2012-06-12 14:43:11] DEBUG[9339] rtp_engine.c: Incorporating payload 101 on 0xb62cfc40 [2012-06-12 14:43:11] DEBUG[9339] rtp_engine.c: Incorporating payload 110 on 0xb62cfc40 [2012-06-12 14:43:11] DEBUG[9339] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f85050' [2012-06-12 14:43:11] DEBUG[9339] rtp_engine.c: Copying payload 0 from 0xb62cfc40 to 0x9f851fc [2012-06-12 14:43:11] DEBUG[9339] rtp_engine.c: Copying payload 3 from 0xb62cfc40 to 0x9f851fc [2012-06-12 14:43:11] DEBUG[9339] rtp_engine.c: Copying payload 8 from 0xb62cfc40 to 0x9f851fc [2012-06-12 14:43:11] DEBUG[9339] rtp_engine.c: Copying payload 98 from 0xb62cfc40 to 0x9f851fc [2012-06-12 14:43:11] DEBUG[9339] rtp_engine.c: Copying payload 101 from 0xb62cfc40 to 0x9f851fc [2012-06-12 14:43:11] DEBUG[9339] rtp_engine.c: Copying payload 110 from 0xb62cfc40 to 0x9f851fc [2012-06-12 14:43:11] DEBUG[9339] res_rtp_asterisk.c: Ignoring duplicate RTCP property on RTP instance '0x9f85050' [2012-06-12 14:43:11] DEBUG[9339] chan_sip.c: We're settling with these formats: 0x8 (alaw) [2012-06-12 14:43:11] DEBUG[9339] chan_sip.c: We have an owner, now see if we need to change this call [2012-06-12 14:43:11] DEBUG[9339] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:43:11] DEBUG[9339] chan_sip.c: build_route: Contact hop: [2012-06-12 14:43:11] DEBUG[9339] netsock2.c: Splitting '10.0.0.174:5060' into... [2012-06-12 14:43:11] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port '5060'. [2012-06-12 14:43:11] DEBUG[9339] chan_sip.c: Trying to put 'ACK sip:tes' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:43:11] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:11] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:11] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 2 (In use) [2012-06-12 14:43:11] DEBUG[9330] devicestate.c: device 'SIP/test002' state '2' [2012-06-12 14:43:11] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:11] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:11] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:11] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:11] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:11] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:11] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:11] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 1 [2012-06-12 14:43:11] VERBOSE[31807] pbx.c: > Channel SIP/test002-0000005f was answered. [2012-06-12 14:43:11] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: SIP/test002-0000005f ChannelState: 6 ChannelStateDesc: Up CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339504989.216 [2012-06-12 14:43:11] DEBUG[29826] manager.c: Examining event: Event: OriginateResponse Privilege: call,all ActionID: 25525995_2# Response: Success Channel: SIP/test002-0000005f Context: CC_ONLINE_CLIENT Exten: test001 Reason: 4 Uniqueid: 1339504989.216 CallerIDNum: CallerIDName: [2012-06-12 14:43:11] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:11] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:11] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 2 (In use) [2012-06-12 14:43:11] DEBUG[9330] devicestate.c: device 'SIP/test002' state '2' [2012-06-12 14:43:11] DEBUG[31810] pbx.c: Launching 'AGI' [2012-06-12 14:43:11] VERBOSE[31810] pbx.c: -- Executing [test001@CC_ONLINE_CLIENT:1] AGI("SIP/test002-0000005f", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:43:11] DEBUG[31810] res_agi.c: Wow, connected! [2012-06-12 14:43:11] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:11] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:11] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:11] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:11] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:11] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:11] DEBUG[31810] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:11] DEBUG[31810] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:11] DEBUG[31810] pbx.c: Result of 'NUMBERID' is '223' [2012-06-12 14:43:11] DEBUG[31810] pbx.c: Result of 'CDRID' is '337' [2012-06-12 14:43:11] DEBUG[31810] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:11] DEBUG[31810] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:11] DEBUG[31810] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:11] DEBUG[31810] pbx.c: Result of 'NUMBERID' is '223' [2012-06-12 14:43:11] DEBUG[31810] pbx.c: Result of 'NUMBERID' is '223' [2012-06-12 14:43:11] DEBUG[31810] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:11] DEBUG[31810] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:11] DEBUG[31810] pbx.c: Result of 'CDRID' is '337' [2012-06-12 14:43:11] DEBUG[31810] pbx.c: Result of 'CDRID' is '337' [2012-06-12 14:43:11] DEBUG[31810] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:11] DEBUG[31810] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:11] DEBUG[31810] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:43:11] DEBUG[31810] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:43:11] VERBOSE[31810] res_agi.c: -- AGI Script Executing Application: (Monitor) Options: (wav,/var/spool/asterisk/monitor/2012-06-12_14-43-11_test001_12,mb) [2012-06-12 14:43:11] VERBOSE[31810] res_agi.c: -- AGI Script Executing Application: (Set) Options: (__MONITOR=1) [2012-06-12 14:43:11] DEBUG[31810] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:43:11] VERBOSE[31810] res_agi.c: -- AGI Script Executing Application: (Bridge) Options: (Local/12@CC-be4b;2) [2012-06-12 14:43:11] DEBUG[29826] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: Exten: Context: Uniqueid: 1339504991.217 [2012-06-12 14:43:11] VERBOSE[31810] res_musiconhold.c: -- Stopped music on hold on Local/12@CC-be4b;2 [2012-06-12 14:43:11] DEBUG[31810] channel.c: Set channel Local/12@CC-be4b;2 to write format alaw [2012-06-12 14:43:11] DEBUG[31810] channel.c: Scheduling timer at (0 requested / 0 actual) timer ticks per second [2012-06-12 14:43:11] DEBUG[31810] channel.c: Planning to masquerade channel Local/12@CC-be4b;2 into the structure of Bridge/Local/12@CC-be4b;2 [2012-06-12 14:43:11] DEBUG[31810] channel.c: Done planning to masquerade channel Local/12@CC-be4b;2 into the structure of Bridge/Local/12@CC-be4b;2 [2012-06-12 14:43:11] DEBUG[31810] channel.c: Actually Masquerading Local/12@CC-be4b;2(6) into the structure of Bridge/Local/12@CC-be4b;2(6) [2012-06-12 14:43:11] DEBUG[31810] channel.c: Putting channel Local/12@CC-be4b;2 in alaw/alaw formats [2012-06-12 14:43:11] DEBUG[31810] channel.c: Released clone lock on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:11] DEBUG[31810] channel.c: Done Masquerading Local/12@CC-be4b;2 (6) [2012-06-12 14:43:11] DEBUG[31810] features.c: bridge answer set, chan answer set [2012-06-12 14:43:11] DEBUG[31810] channel.c: setting peeraccount to cc001 for Local/12@CC-be4b;2 from data on channel SIP/test002-0000005f [2012-06-12 14:43:11] DEBUG[31810] channel.c: setting peeraccount to cc001 for SIP/test002-0000005f from data on channel Local/12@CC-be4b;2 [2012-06-12 14:43:11] DEBUG[31810] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:43:11] DEBUG[31327] res_rtp_asterisk.c: Changing ssrc from 1540245169 to 1072049562 due to a source change [2012-06-12 14:43:11] DEBUG[31327] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:43:11] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for Bridge - Local/12@CC [2012-06-12 14:43:11] DEBUG[9330] devicestate.c: Changing state for Bridge/Local/12@CC - state 2 (In use) [2012-06-12 14:43:11] DEBUG[9330] devicestate.c: device 'Bridge/Local/12@CC' state '2' [2012-06-12 14:43:11] DEBUG[31765] pbx.c: Spawn extension (CC,park,2) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:11] VERBOSE[31765] pbx.c: == Spawn extension (CC, park, 2) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:11] DEBUG[31765] channel.c: Soft-Hanging up channel 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:11] DEBUG[31765] pbx.c: Result of 'ORGDEST' is '12' [2012-06-12 14:43:11] DEBUG[31765] pbx.c: Expression result is '1' [2012-06-12 14:43:11] DEBUG[31765] pbx.c: Launching 'GotoIf' [2012-06-12 14:43:11] VERBOSE[31765] pbx.c: -- Executing [h@CC:1] GotoIf("Bridge/Local/12@CC-be4b;2", "1?3") in new stack [2012-06-12 14:43:11] VERBOSE[31765] pbx.c: -- Goto (CC,h,3) [2012-06-12 14:43:11] DEBUG[31765] pbx.c: Launching 'AGI' [2012-06-12 14:43:11] VERBOSE[31765] pbx.c: -- Executing [h@CC:3] AGI("Bridge/Local/12@CC-be4b;2", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:43:11] DEBUG[31765] res_agi.c: Hungup channel detected, running agi in dead mode. [2012-06-12 14:43:11] DEBUG[31765] res_agi.c: Wow, connected! [2012-06-12 14:43:11] VERBOSE[31765] res_agi.c: -- AGI Script Executing Application: (NoCDR) Options: () [2012-06-12 14:43:11] VERBOSE[31765] res_agi.c: -- >AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 0 [2012-06-12 14:43:11] DEBUG[31765] pbx.c: Result of 'EXTEN' is 'h' [2012-06-12 14:43:11] DEBUG[31765] pbx.c: Result of 'ORGDEST' is '12' [2012-06-12 14:43:11] DEBUG[31765] pbx.c: Launching 'NoOp' [2012-06-12 14:43:11] VERBOSE[31765] pbx.c: -- Executing [h@CC:4] NoOp("Bridge/Local/12@CC-be4b;2", ""END ===================="h" "12"") in new stack [2012-06-12 14:43:11] DEBUG[31765] pbx.c: Launching 'Hangup' [2012-06-12 14:43:11] VERBOSE[31765] pbx.c: -- Executing [h@CC:5] Hangup("Bridge/Local/12@CC-be4b;2", "") in new stack [2012-06-12 14:43:11] DEBUG[31765] pbx.c: Spawn extension (CC,h,5) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:11] VERBOSE[31765] pbx.c: == Spawn extension (CC, h, 5) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:11] DEBUG[31765] channel.c: Hanging up zombie 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:11] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for Bridge - Local/12@CC [2012-06-12 14:43:11] DEBUG[9330] devicestate.c: Changing state for Bridge/Local/12@CC - state 0 (Unknown) [2012-06-12 14:43:11] DEBUG[9330] devicestate.c: device 'Bridge/Local/12@CC' state '0' [2012-06-12 14:43:11] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Stop Channel: Local/12@CC-be4b;2 UniqueID: 1339504985.215 [2012-06-12 14:43:11] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 ChannelState: 6 ChannelStateDesc: Up CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339504991.217 [2012-06-12 14:43:11] DEBUG[29826] manager.c: Examining event: Event: Masquerade Privilege: call,all Clone: Local/12@CC-be4b;2 CloneState: Up Original: Bridge/Local/12@CC-be4b;2 OriginalState: Up [2012-06-12 14:43:11] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Local/12@CC-be4b;2 Newname: Local/12@CC-be4b;2 Uniqueid: 1339504985.215 [2012-06-12 14:43:11] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 Newname: Local/12@CC-be4b;2 Uniqueid: 1339504991.217 [2012-06-12 14:43:11] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Local/12@CC-be4b;2 Newname: Bridge/Local/12@CC-be4b;2 Uniqueid: 1339504985.215 [2012-06-12 14:43:11] DEBUG[29826] manager.c: Examining event: Event: NewCallerid Privilege: call,all Channel: Local/12@CC-be4b;2 CallerIDNum: CallerIDName: Uniqueid: 1339504991.217 CID-CallingPres: 0 (Presentation Allowed, Not Screened) [2012-06-12 14:43:11] DEBUG[29826] manager.c: Examining event: Event: BridgeExec Privilege: call,all Response: Success Channel1: SIP/test002-0000005f Channel2: Local/12@CC-be4b;2 [2012-06-12 14:43:11] DEBUG[29826] manager.c: Examining event: Event: MonitorStart Privilege: call,all Channel: SIP/test002-0000005f Uniqueid: 1339504989.216 [2012-06-12 14:43:11] DEBUG[29826] manager.c: Examining event: Event: NewAccountCode Privilege: call,all Channel: Local/12@CC-be4b;2 Uniqueid: 1339504991.217 AccountCode: cc001 OldAccountCode: cc001 [2012-06-12 14:43:11] DEBUG[29826] manager.c: Examining event: Event: Bridge Privilege: call,all Bridgestate: Link Bridgetype: core Channel1: SIP/test002-0000005f Channel2: Local/12@CC-be4b;2 Uniqueid1: 1339504989.216 Uniqueid2: 1339504991.217 CallerID1: CallerID2: [2012-06-12 14:43:11] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Stop Channel: Bridge/Local/12@CC-be4b;2 UniqueID: 1339504985.215 [2012-06-12 14:43:11] DEBUG[29826] manager.c: Examining event: Event: Hangup Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 Uniqueid: 1339504985.215 CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Cause: 16 Cause-txt: Normal Clearing [2012-06-12 14:43:11] DEBUG[9345] app_queue.c: Device 'Bridge/Local/12@CC' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:11] DEBUG[9345] app_queue.c: Device 'Bridge/Local/12@CC' changed to state '0' (Unknown) but we don't care because they're not a member of any queue. [2012-06-12 14:43:11] DEBUG[31810] res_rtp_asterisk.c: Ooh, format changed from unknown to alaw [2012-06-12 14:43:11] DEBUG[31810] res_rtp_asterisk.c: Created smoother: format: alaw ms: 20 len: 160 [2012-06-12 14:43:12] DEBUG[9339] chan_sip.c: = Looking for Call ID: 5be871444ab1e3e6397673cd175726b7@10.0.4.239:5060 (Checking From) --From tag 757f0d05 --To-tag as52b616ed [2012-06-12 14:43:12] DEBUG[9339] chan_sip.c: **** Received BYE (8) - Command in SIP BYE [2012-06-12 14:43:12] DEBUG[9339] netsock2.c: Splitting '10.0.0.174:5060' into... [2012-06-12 14:43:12] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port '5060'. [2012-06-12 14:43:12] DEBUG[9339] chan_sip.c: Setting SIP_ALREADYGONE on dialog 5be871444ab1e3e6397673cd175726b7@10.0.4.239:5060 [2012-06-12 14:43:12] DEBUG[9339] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f85050' [2012-06-12 14:43:12] DEBUG[9339] chan_sip.c: Received bye, issuing owner hangup [2012-06-12 14:43:12] DEBUG[9339] chan_sip.c: Trying to put 'SIP/2.0 200' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:43:12] DEBUG[31810] channel.c: Didn't get a frame from channel: SIP/test002-0000005f [2012-06-12 14:43:12] DEBUG[31327] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:43:12] DEBUG[31810] channel.c: Bridge stops bridging channels SIP/test002-0000005f and Local/12@CC-be4b;2 [2012-06-12 14:43:12] DEBUG[31810] channel.c: Soft-Hanging up channel 'SIP/test002-0000005f' [2012-06-12 14:43:12] DEBUG[31810] pbx.c: Launching 'AGI' [2012-06-12 14:43:12] VERBOSE[31810] pbx.c: -- Executing [h@CC_ONLINE_CLIENT:1] AGI("SIP/test002-0000005f", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:43:12] DEBUG[31810] res_agi.c: Hungup channel detected, running agi in dead mode. [2012-06-12 14:43:12] DEBUG[31810] res_agi.c: Wow, connected! [2012-06-12 14:43:12] DEBUG[29826] manager.c: Examining event: Event: Unlink Privilege: call,all Channel1: SIP/test002-0000005f Channel2: Local/12@CC-be4b;2 Uniqueid1: 1339504989.216 Uniqueid2: 1339504991.217 CallerID1: CallerID2: [2012-06-12 14:43:12] DEBUG[31810] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:12] DEBUG[31810] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:12] DEBUG[31810] pbx.c: Result of 'NUMBERID' is '223' [2012-06-12 14:43:12] DEBUG[31810] pbx.c: Result of 'CDRID' is '337' [2012-06-12 14:43:12] DEBUG[31810] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:12] DEBUG[31810] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:12] DEBUG[31810] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:12] DEBUG[31810] pbx.c: Result of 'NUMBERID' is '223' [2012-06-12 14:43:12] DEBUG[31810] pbx.c: Result of 'NUMBERID' is '223' [2012-06-12 14:43:12] DEBUG[31810] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:12] DEBUG[31810] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:12] DEBUG[31810] pbx.c: Result of 'CDRID' is '337' [2012-06-12 14:43:12] DEBUG[31810] pbx.c: Result of 'CDRID' is '337' [2012-06-12 14:43:12] DEBUG[31810] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:12] DEBUG[31810] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:12] DEBUG[31819] manager.c: Running action 'Challenge' [2012-06-12 14:43:12] DEBUG[31819] manager.c: Running action 'Login' [2012-06-12 14:43:12] VERBOSE[31819] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:12] DEBUG[31819] manager.c: Running action 'UserEvent' [2012-06-12 14:43:12] DEBUG[31819] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 25273515_2# campaignname: cc001 status: ENDED number: 12 agentid: 1 source: java.lang.Object@1b1dd12 campaignid: 1 [2012-06-12 14:43:12] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 25273515_2# campaignname: cc001 status: ENDED number: 12 agentid: 1 source: java.lang.Object@1b1dd12 campaignid: 1 [2012-06-12 14:43:12] DEBUG[31819] manager.c: Running action 'Logoff' [2012-06-12 14:43:12] VERBOSE[31819] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:12] VERBOSE[31810] res_agi.c: -- AGI Script Executing Application: (Set) Options: (__CDRID=0) [2012-06-12 14:43:12] DEBUG[31821] manager.c: Running action 'Challenge' [2012-06-12 14:43:12] DEBUG[31821] manager.c: Running action 'Login' [2012-06-12 14:43:12] VERBOSE[31821] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:12] DEBUG[31821] manager.c: Running action 'UserEvent' [2012-06-12 14:43:12] DEBUG[31821] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 6372170_2# campaignname: cc001 state: NOTE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@135779 campaignid: 1 [2012-06-12 14:43:12] DEBUG[31821] manager.c: Running action 'Logoff' [2012-06-12 14:43:12] VERBOSE[31821] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:12] VERBOSE[31810] res_agi.c: -- AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 0 [2012-06-12 14:43:12] DEBUG[31810] pbx.c: Launching 'Hangup' [2012-06-12 14:43:12] VERBOSE[31810] pbx.c: -- Executing [h@CC_ONLINE_CLIENT:2] Hangup("SIP/test002-0000005f", "") in new stack [2012-06-12 14:43:12] DEBUG[31810] features.c: Spawn extension (CC_ONLINE_CLIENT,h,2) exited non-zero on 'SIP/test002-0000005f' [2012-06-12 14:43:12] VERBOSE[31810] features.c: == Spawn extension (CC_ONLINE_CLIENT, h, 2) exited non-zero on 'SIP/test002-0000005f' [2012-06-12 14:43:12] VERBOSE[31810] cdr_adaptive_odbc.c: > [INSERT INTO cdr (dst,dcontext,channel,lastapp,lastdata,duration,billsec,disposition,amaflags,accountcode,uniqueid,userfield,number_a,number_b,src_interface,dst_interface,is_outbound,is_inbound,src_account,dst_account) VALUES ('test001','CC_ONLINE_CLIENT','SIP/test002-0000005f','Bridge','Local/12@CC-be4b;2',3,1,'ANSWERED',3,'cc001','1339504989.216','CC:cc001;','cc001','12','cc001','CALLEX/test002','t','t','cc001','test002')] [2012-06-12 14:43:12] DEBUG[31810] res_odbc.c: odbc_release_obj2(0x9c89248) called (obj->txf = (nil)) [2012-06-12 14:43:12] DEBUG[31810] features.c: starting new PBX in CC,park,3 for chan Local/12@CC-be4b;2 [2012-06-12 14:43:12] DEBUG[31824] pbx.c: Launching 'Goto' [2012-06-12 14:43:12] VERBOSE[31824] pbx.c: -- Executing [park@CC:3] Goto("Local/12@CC-be4b;2", "return") in new stack [2012-06-12 14:43:12] VERBOSE[31824] pbx.c: -- Goto (CC,park,2) [2012-06-12 14:43:12] DEBUG[31824] pbx.c: Result of 'CCMoh' is 'default' [2012-06-12 14:43:12] DEBUG[31824] pbx.c: Launching 'MusicOnHold' [2012-06-12 14:43:12] VERBOSE[31824] pbx.c: -- Executing [park@CC:2] MusicOnHold("Local/12@CC-be4b;2", "default") in new stack [2012-06-12 14:43:12] VERBOSE[31824] res_musiconhold.c: -- Started music on hold, class 'default', on Local/12@CC-be4b;2 [2012-06-12 14:43:12] DEBUG[31824] channel.c: Scheduling timer at (50 requested / 50 actual) timer ticks per second [2012-06-12 14:43:12] DEBUG[31810] features.c: SUCCESS continuing PBX on chan Local/12@CC-be4b;2 [2012-06-12 14:43:12] DEBUG[31810] res_agi.c: SIP/test002-0000005f hungup [2012-06-12 14:43:12] DEBUG[31810] pbx.c: Result of 'BRIDGERESULT' is 'SUCCESS' [2012-06-12 14:43:12] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 6372170_2# campaignname: cc001 state: NOTE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@135779 campaignid: 1 [2012-06-12 14:43:12] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Start Channel: Local/12@CC-be4b;2 UniqueID: 1339504991.217 Class: default [2012-06-12 14:43:12] DEBUG[31824] channel.c: Set channel Local/12@CC-be4b;2 to write format slin [2012-06-12 14:43:12] DEBUG[31824] res_musiconhold.c: Local/12@CC-be4b;2 Opened file 0 '/var/lib/asterisk/moh/datera' [2012-06-12 14:43:12] VERBOSE[31810] res_agi.c: -- AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 4 [2012-06-12 14:43:12] DEBUG[31810] pbx.c: Spawn extension (CC_ONLINE_CLIENT,test001,1) exited non-zero on 'SIP/test002-0000005f' [2012-06-12 14:43:12] VERBOSE[31810] pbx.c: == Spawn extension (CC_ONLINE_CLIENT, test001, 1) exited non-zero on 'SIP/test002-0000005f' [2012-06-12 14:43:12] DEBUG[31810] channel.c: Soft-Hanging up channel 'SIP/test002-0000005f' [2012-06-12 14:43:12] DEBUG[31810] channel.c: Hanging up channel 'SIP/test002-0000005f' [2012-06-12 14:43:12] DEBUG[31810] chan_sip.c: Hanging up zombie call. Be scared. [2012-06-12 14:43:12] DEBUG[31810] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:43:12] DEBUG[31810] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f85050' [2012-06-12 14:43:12] DEBUG[31810] res_monitor.c: monitor executing /usr/local/callex/bin/CallRecorderMix.sh "/var/spool/asterisk/monitor/2012-06-12_14-43-11_test001_12-in.wav" "/var/spool/asterisk/monitor/2012-06-12_14-43-11_test001_12-out.wav" "/var/spool/asterisk/monitor/2012-06-12_14-43-11_test001_12.wav" & [2012-06-12 14:43:12] WARNING[31810] res_monitor.c: Execute of /usr/local/callex/bin/CallRecorderMix.sh "/var/spool/asterisk/monitor/2012-06-12_14-43-11_test001_12-in.wav" "/var/spool/asterisk/monitor/2012-06-12_14-43-11_test001_12-out.wav" "/var/spool/asterisk/monitor/2012-06-12_14-43-11_test001_12.wav" & failed. [2012-06-12 14:43:12] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:12] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:12] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 1 (Not in use) [2012-06-12 14:43:12] DEBUG[9330] devicestate.c: device 'SIP/test002' state '1' [2012-06-12 14:43:12] DEBUG[29826] manager.c: Examining event: Event: Hangup Privilege: call,all Channel: SIP/test002-0000005f Uniqueid: 1339504989.216 CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Cause: 16 Cause-txt: Normal Clearing [2012-06-12 14:43:12] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:12] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:12] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:12] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:12] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:12] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:12] DEBUG[29826] manager.c: Examining event: Event: MonitorStop Privilege: call,all Channel: SIP/test002-0000005f Uniqueid: 1339504989.216 [2012-06-12 14:43:12] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 0 [2012-06-12 14:43:12] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:12] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:12] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:12] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 1 (Not in use) [2012-06-12 14:43:12] DEBUG[9330] devicestate.c: device 'SIP/test002' state '1' [2012-06-12 14:43:12] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:12] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:12] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:12] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:12] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:12] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:13] DEBUG[31857] manager.c: Running action 'Challenge' [2012-06-12 14:43:13] DEBUG[31857] manager.c: Running action 'Login' [2012-06-12 14:43:13] VERBOSE[31857] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:13] DEBUG[31857] manager.c: Running action 'UserEvent' [2012-06-12 14:43:13] DEBUG[31857] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 6963721_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@118e241 campaignid: 1 [2012-06-12 14:43:13] DEBUG[31857] manager.c: Running action 'Logoff' [2012-06-12 14:43:13] VERBOSE[31857] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:13] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 6963721_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@118e241 campaignid: 1 [2012-06-12 14:43:13] DEBUG[31860] manager.c: Running action 'Challenge' [2012-06-12 14:43:13] DEBUG[31860] manager.c: Running action 'Login' [2012-06-12 14:43:13] VERBOSE[31860] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:13] DEBUG[31860] manager.c: Running action 'UserEvent' [2012-06-12 14:43:13] DEBUG[31860] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 10733210_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1213e52 campaignid: 1 [2012-06-12 14:43:13] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 10733210_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1213e52 campaignid: 1 [2012-06-12 14:43:13] DEBUG[31860] manager.c: Running action 'Logoff' [2012-06-12 14:43:13] VERBOSE[31860] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:14] DEBUG[31864] manager.c: Running action 'Challenge' [2012-06-12 14:43:14] DEBUG[31864] manager.c: Running action 'Login' [2012-06-12 14:43:14] VERBOSE[31864] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:14] DEBUG[31864] manager.c: Running action 'UserEvent' [2012-06-12 14:43:14] DEBUG[31864] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 26970200_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@91cceb campaignid: 1 [2012-06-12 14:43:14] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 26970200_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@91cceb campaignid: 1 [2012-06-12 14:43:14] DEBUG[31864] manager.c: Running action 'Logoff' [2012-06-12 14:43:14] VERBOSE[31864] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:14] DEBUG[31865] manager.c: Running action 'Challenge' [2012-06-12 14:43:14] DEBUG[31865] manager.c: Running action 'Login' [2012-06-12 14:43:14] VERBOSE[31865] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:14] DEBUG[31865] manager.c: Running action 'UserEvent' [2012-06-12 14:43:14] DEBUG[31865] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 31765821_2# campaignname: cc001 status: PROCESSING number: 12 agentid: 1 source: java.lang.Object@c3f750 campaignid: 1 [2012-06-12 14:43:14] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 31765821_2# campaignname: cc001 status: PROCESSING number: 12 agentid: 1 source: java.lang.Object@c3f750 campaignid: 1 [2012-06-12 14:43:14] DEBUG[31865] manager.c: Running action 'Logoff' [2012-06-12 14:43:14] VERBOSE[31865] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:14] DEBUG[31867] manager.c: Running action 'Challenge' [2012-06-12 14:43:14] DEBUG[31867] manager.c: Running action 'Login' [2012-06-12 14:43:14] VERBOSE[31867] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:14] DEBUG[31867] manager.c: Running action 'UserEvent' [2012-06-12 14:43:14] DEBUG[31867] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 31001198_2# campaignname: cc001 state: BUSY lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@c52ffa campaignid: 1 [2012-06-12 14:43:14] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 31001198_2# campaignname: cc001 state: BUSY lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@c52ffa campaignid: 1 [2012-06-12 14:43:14] DEBUG[31867] manager.c: Running action 'Logoff' [2012-06-12 14:43:14] VERBOSE[31867] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:14] DEBUG[31870] manager.c: Running action 'Challenge' [2012-06-12 14:43:14] DEBUG[31870] manager.c: Running action 'Login' [2012-06-12 14:43:14] VERBOSE[31870] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:14] DEBUG[31870] manager.c: Running action 'Originate' [2012-06-12 14:43:14] DEBUG[31872] chan_sip.c: Asked to create a SIP channel with formats: 0x40 (slin) [2012-06-12 14:43:14] VERBOSE[31872] netsock.c: == Using UDPTL TOS bits 136 [2012-06-12 14:43:14] VERBOSE[31872] netsock.c: == Using UDPTL CoS mark 4 [2012-06-12 14:43:14] DEBUG[31872] chan_sip.c: Allocating new SIP dialog for 7dbf3a934fbf4a1e074da8de23c60671@127.0.0.1:0 - INVITE (No RTP) [2012-06-12 14:43:14] DEBUG[31872] rtp_engine.c: Using engine 'asterisk' for RTP instance '0x9f83e30' [2012-06-12 14:43:14] DEBUG[31872] res_rtp_asterisk.c: Allocated port 18956 for RTP instance '0x9f83e30' [2012-06-12 14:43:14] DEBUG[31870] manager.c: Running action 'Logoff' [2012-06-12 14:43:14] DEBUG[31872] rtp_engine.c: RTP instance '0x9f83e30' is setup and ready to go [2012-06-12 14:43:14] VERBOSE[31870] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:14] DEBUG[31872] res_rtp_asterisk.c: Setup RTCP on RTP instance '0x9f83e30' [2012-06-12 14:43:14] VERBOSE[31872] netsock2.c: == Using SIP RTP TOS bits 136 [2012-06-12 14:43:14] VERBOSE[31872] netsock2.c: == Using SIP RTP CoS mark 4 [2012-06-12 14:43:14] DEBUG[31872] chan_sip.c: Setting NAT on RTP to On [2012-06-12 14:43:14] DEBUG[31872] chan_sip.c: Setting NAT on UDPTL to On [2012-06-12 14:43:14] DEBUG[31872] acl.c: For destination '10.0.0.174', our source address is '10.0.4.239'. [2012-06-12 14:43:14] DEBUG[31872] chan_sip.c: Setting SIP_TRANSPORT_UDP with address 10.0.4.239:5060 [2012-06-12 14:43:14] DEBUG[29826] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: SIP/test002-00000060 ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: test002 Exten: Context: CALLEX Uniqueid: 1339504994.218 [2012-06-12 14:43:14] DEBUG[31872] chan_sip.c: *** Our native formats are 0x8 (alaw) [2012-06-12 14:43:14] DEBUG[31872] chan_sip.c: *** Joint capabilities are 0x108 (alaw|g729) [2012-06-12 14:43:14] DEBUG[31872] chan_sip.c: *** Our capabilities are 0x108 (alaw|g729) [2012-06-12 14:43:14] DEBUG[31872] chan_sip.c: *** AST_CODEC_CHOOSE formats are 0x8 (alaw) [2012-06-12 14:43:14] DEBUG[31872] chan_sip.c: *** Our preferred formats from the incoming channel are 0x40 (slin) [2012-06-12 14:43:14] DEBUG[31872] chan_sip.c: This channel will not be able to handle video. [2012-06-12 14:43:14] DEBUG[29826] manager.c: Examining event: Event: NewAccountCode Privilege: call,all Channel: SIP/test002-00000060 Uniqueid: 1339504994.218 AccountCode: cc001 OldAccountCode: test002 [2012-06-12 14:43:14] DEBUG[31872] chan_sip.c: Outgoing Call for test002 [2012-06-12 14:43:14] DEBUG[31872] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:43:14] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:14] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:14] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 6 (Ringing) [2012-06-12 14:43:14] DEBUG[9330] devicestate.c: device 'SIP/test002' state '6' [2012-06-12 14:43:14] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:43:14] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:14] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:14] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:14] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:14] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:14] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:43:14] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 8 [2012-06-12 14:43:14] DEBUG[31872] chan_sip.c: ** Our capability: 0x108 (alaw|g729) Video flag: False Text flag: False [2012-06-12 14:43:14] DEBUG[31872] chan_sip.c: ** Our prefcodec: 0x40 (slin) [2012-06-12 14:43:14] DEBUG[31872] chan_sip.c: -- Done with adding codecs to SDP [2012-06-12 14:43:14] DEBUG[31872] chan_sip.c: Done building SDP. Settling with this capability: 0x108 (alaw|g729) [2012-06-12 14:43:14] DEBUG[31872] chan_sip.c: Initializing initreq for method INVITE - callid 4731663a1a67e6361de492881a907222@10.0.4.239:5060 [2012-06-12 14:43:14] DEBUG[31872] chan_sip.c: Trying to put 'INVITE sip:' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:43:14] DEBUG[9339] chan_sip.c: = Looking for Call ID: 4731663a1a67e6361de492881a907222@10.0.4.239:5060 (Checking To) --From tag as771cdade --To-tag ad1da668 [2012-06-12 14:43:14] DEBUG[9339] chan_sip.c: (Provisional) Stopping retransmission (but retaining packet) on '4731663a1a67e6361de492881a907222@10.0.4.239:5060' Request 102: Found [2012-06-12 14:43:14] DEBUG[9339] chan_sip.c: SIP response 180 to standard invite [2012-06-12 14:43:14] DEBUG[9339] chan_sip.c: build_route: Contact hop: [2012-06-12 14:43:14] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: SIP/test002-00000060 ChannelState: 5 ChannelStateDesc: Ringing CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339504994.218 [2012-06-12 14:43:14] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:14] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:14] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 6 (Ringing) [2012-06-12 14:43:14] DEBUG[9330] devicestate.c: device 'SIP/test002' state '6' [2012-06-12 14:43:14] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:43:14] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:14] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:14] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:14] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:14] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:16] DEBUG[9339] chan_sip.c: = Looking for Call ID: 4731663a1a67e6361de492881a907222@10.0.4.239:5060 (Checking To) --From tag as771cdade --To-tag ad1da668 [2012-06-12 14:43:16] DEBUG[9339] chan_sip.c: Acked pending invite 102 [2012-06-12 14:43:16] DEBUG[9339] chan_sip.c: Stopping retransmission on '4731663a1a67e6361de492881a907222@10.0.4.239:5060' of Request 102: Match Found [2012-06-12 14:43:16] DEBUG[9339] chan_sip.c: SIP response 200 to standard invite [2012-06-12 14:43:16] DEBUG[9339] chan_sip.c: Processing session-level SDP v=0... UNSUPPORTED. [2012-06-12 14:43:16] DEBUG[9339] chan_sip.c: Processing session-level SDP o=Zoiper_user 0 2 IN IP4 10.0.0.174... UNSUPPORTED. [2012-06-12 14:43:16] DEBUG[9339] chan_sip.c: Processing session-level SDP s=Zoiper_session... UNSUPPORTED. [2012-06-12 14:43:16] DEBUG[9339] netsock2.c: Splitting '10.0.0.174' into... [2012-06-12 14:43:16] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port ''. [2012-06-12 14:43:16] DEBUG[9339] chan_sip.c: Processing session-level SDP c=IN IP4 10.0.0.174... OK. [2012-06-12 14:43:16] DEBUG[9339] chan_sip.c: Processing session-level SDP t=0 0... UNSUPPORTED. [2012-06-12 14:43:16] DEBUG[9339] rtp_engine.c: Setting payload 8 based on m type on 0xb62cfc40 [2012-06-12 14:43:16] DEBUG[9339] rtp_engine.c: Setting payload 3 based on m type on 0xb62cfc40 [2012-06-12 14:43:16] DEBUG[9339] rtp_engine.c: Setting payload 0 based on m type on 0xb62cfc40 [2012-06-12 14:43:16] DEBUG[9339] rtp_engine.c: Setting payload 110 based on m type on 0xb62cfc40 [2012-06-12 14:43:16] DEBUG[9339] rtp_engine.c: Setting payload 98 based on m type on 0xb62cfc40 [2012-06-12 14:43:16] DEBUG[9339] rtp_engine.c: Setting payload 101 based on m type on 0xb62cfc40 [2012-06-12 14:43:16] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:8 PCMA/8000... OK. [2012-06-12 14:43:16] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:3 GSM/8000... OK. [2012-06-12 14:43:16] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:0 PCMU/8000... OK. [2012-06-12 14:43:16] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:110 speex/8000... OK. [2012-06-12 14:43:16] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:98 iLBC/8000... OK. [2012-06-12 14:43:16] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=fmtp:98 mode=30... UNSUPPORTED. [2012-06-12 14:43:16] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:101 telephone-event/8000... OK. [2012-06-12 14:43:16] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=fmtp:101 0-15... UNSUPPORTED. [2012-06-12 14:43:16] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=sendrecv... OK. [2012-06-12 14:43:16] DEBUG[9339] rtp_engine.c: Incorporating payload 0 on 0xb62cfc40 [2012-06-12 14:43:16] DEBUG[9339] rtp_engine.c: Incorporating payload 3 on 0xb62cfc40 [2012-06-12 14:43:16] DEBUG[9339] rtp_engine.c: Incorporating payload 8 on 0xb62cfc40 [2012-06-12 14:43:16] DEBUG[9339] rtp_engine.c: Incorporating payload 98 on 0xb62cfc40 [2012-06-12 14:43:16] DEBUG[9339] rtp_engine.c: Incorporating payload 101 on 0xb62cfc40 [2012-06-12 14:43:16] DEBUG[9339] rtp_engine.c: Incorporating payload 110 on 0xb62cfc40 [2012-06-12 14:43:16] DEBUG[9339] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f83e30' [2012-06-12 14:43:16] DEBUG[9339] rtp_engine.c: Copying payload 0 from 0xb62cfc40 to 0x9f83fdc [2012-06-12 14:43:16] DEBUG[9339] rtp_engine.c: Copying payload 3 from 0xb62cfc40 to 0x9f83fdc [2012-06-12 14:43:16] DEBUG[9339] rtp_engine.c: Copying payload 8 from 0xb62cfc40 to 0x9f83fdc [2012-06-12 14:43:16] DEBUG[9339] rtp_engine.c: Copying payload 98 from 0xb62cfc40 to 0x9f83fdc [2012-06-12 14:43:16] DEBUG[9339] rtp_engine.c: Copying payload 101 from 0xb62cfc40 to 0x9f83fdc [2012-06-12 14:43:16] DEBUG[9339] rtp_engine.c: Copying payload 110 from 0xb62cfc40 to 0x9f83fdc [2012-06-12 14:43:16] DEBUG[9339] res_rtp_asterisk.c: Ignoring duplicate RTCP property on RTP instance '0x9f83e30' [2012-06-12 14:43:16] DEBUG[9339] chan_sip.c: We're settling with these formats: 0x8 (alaw) [2012-06-12 14:43:16] DEBUG[9339] chan_sip.c: We have an owner, now see if we need to change this call [2012-06-12 14:43:16] DEBUG[9339] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:43:16] DEBUG[9339] chan_sip.c: build_route: Contact hop: [2012-06-12 14:43:16] DEBUG[9339] netsock2.c: Splitting '10.0.0.174:5060' into... [2012-06-12 14:43:16] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port '5060'. [2012-06-12 14:43:16] DEBUG[9339] chan_sip.c: Trying to put 'ACK sip:tes' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:43:16] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:16] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:16] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 2 (In use) [2012-06-12 14:43:16] DEBUG[9330] devicestate.c: device 'SIP/test002' state '2' [2012-06-12 14:43:16] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:16] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:16] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:16] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:16] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:16] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:16] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:16] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 1 [2012-06-12 14:43:16] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:16] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:16] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 2 (In use) [2012-06-12 14:43:16] DEBUG[9330] devicestate.c: device 'SIP/test002' state '2' [2012-06-12 14:43:16] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:16] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: SIP/test002-00000060 ChannelState: 6 ChannelStateDesc: Up CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339504994.218 [2012-06-12 14:43:16] VERBOSE[31872] pbx.c: > Channel SIP/test002-00000060 was answered. [2012-06-12 14:43:16] DEBUG[29826] manager.c: Examining event: Event: OriginateResponse Privilege: call,all ActionID: 26691529_2# Response: Success Channel: SIP/test002-00000060 Context: CC_ONLINE_CLIENT Exten: test001 Reason: 4 Uniqueid: 1339504994.218 CallerIDNum: CallerIDName: [2012-06-12 14:43:16] DEBUG[31874] pbx.c: Launching 'AGI' [2012-06-12 14:43:16] VERBOSE[31874] pbx.c: -- Executing [test001@CC_ONLINE_CLIENT:1] AGI("SIP/test002-00000060", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:43:16] DEBUG[31874] res_agi.c: Wow, connected! [2012-06-12 14:43:16] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:16] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:16] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:16] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:16] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:16] DEBUG[31874] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:16] DEBUG[31874] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:16] DEBUG[31874] pbx.c: Result of 'NUMBERID' is '224' [2012-06-12 14:43:16] DEBUG[31874] pbx.c: Result of 'CDRID' is '338' [2012-06-12 14:43:16] DEBUG[31874] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:16] DEBUG[31874] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:16] DEBUG[31874] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:16] DEBUG[31874] pbx.c: Result of 'NUMBERID' is '224' [2012-06-12 14:43:16] DEBUG[31874] pbx.c: Result of 'NUMBERID' is '224' [2012-06-12 14:43:16] DEBUG[31874] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:16] DEBUG[31874] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:16] DEBUG[31874] pbx.c: Result of 'CDRID' is '338' [2012-06-12 14:43:16] DEBUG[31874] pbx.c: Result of 'CDRID' is '338' [2012-06-12 14:43:16] DEBUG[31874] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:16] DEBUG[31874] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:16] DEBUG[31874] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:43:16] DEBUG[31874] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:43:16] VERBOSE[31874] res_agi.c: -- AGI Script Executing Application: (Monitor) Options: (wav,/var/spool/asterisk/monitor/2012-06-12_14-43-16_test001_12,mb) [2012-06-12 14:43:16] VERBOSE[31874] res_agi.c: -- AGI Script Executing Application: (Set) Options: (__MONITOR=1) [2012-06-12 14:43:16] DEBUG[31874] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:43:16] VERBOSE[31874] res_agi.c: -- AGI Script Executing Application: (Bridge) Options: (Local/12@CC-be4b;2) [2012-06-12 14:43:16] DEBUG[29826] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: Exten: Context: Uniqueid: 1339504996.219 [2012-06-12 14:43:16] VERBOSE[31874] res_musiconhold.c: -- Stopped music on hold on Local/12@CC-be4b;2 [2012-06-12 14:43:16] DEBUG[31874] channel.c: Set channel Local/12@CC-be4b;2 to write format alaw [2012-06-12 14:43:16] DEBUG[31874] channel.c: Scheduling timer at (0 requested / 0 actual) timer ticks per second [2012-06-12 14:43:16] DEBUG[31874] channel.c: Planning to masquerade channel Local/12@CC-be4b;2 into the structure of Bridge/Local/12@CC-be4b;2 [2012-06-12 14:43:16] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for Bridge - Local/12@CC [2012-06-12 14:43:16] DEBUG[31874] channel.c: Done planning to masquerade channel Local/12@CC-be4b;2 into the structure of Bridge/Local/12@CC-be4b;2 [2012-06-12 14:43:16] DEBUG[9330] devicestate.c: Changing state for Bridge/Local/12@CC - state 2 (In use) [2012-06-12 14:43:16] DEBUG[9330] devicestate.c: device 'Bridge/Local/12@CC' state '2' [2012-06-12 14:43:16] DEBUG[31874] channel.c: Actually Masquerading Local/12@CC-be4b;2(6) into the structure of Bridge/Local/12@CC-be4b;2(6) [2012-06-12 14:43:16] DEBUG[9345] app_queue.c: Device 'Bridge/Local/12@CC' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:16] DEBUG[31874] channel.c: Putting channel Local/12@CC-be4b;2 in alaw/alaw formats [2012-06-12 14:43:16] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Stop Channel: Local/12@CC-be4b;2 UniqueID: 1339504991.217 [2012-06-12 14:43:16] DEBUG[31874] channel.c: Released clone lock on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:16] DEBUG[31874] channel.c: Done Masquerading Local/12@CC-be4b;2 (6) [2012-06-12 14:43:16] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 ChannelState: 6 ChannelStateDesc: Up CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339504996.219 [2012-06-12 14:43:16] DEBUG[29826] manager.c: Examining event: Event: Masquerade Privilege: call,all Clone: Local/12@CC-be4b;2 CloneState: Up Original: Bridge/Local/12@CC-be4b;2 OriginalState: Up [2012-06-12 14:43:16] DEBUG[31327] res_rtp_asterisk.c: Changing ssrc from 1072049562 to 483083733 due to a source change [2012-06-12 14:43:16] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Local/12@CC-be4b;2 Newname: Local/12@CC-be4b;2 Uniqueid: 1339504991.217 [2012-06-12 14:43:16] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 Newname: Local/12@CC-be4b;2 Uniqueid: 1339504996.219 [2012-06-12 14:43:16] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Local/12@CC-be4b;2 Newname: Bridge/Local/12@CC-be4b;2 Uniqueid: 1339504991.217 [2012-06-12 14:43:16] DEBUG[29826] manager.c: Examining event: Event: NewCallerid Privilege: call,all Channel: Local/12@CC-be4b;2 CallerIDNum: CallerIDName: Uniqueid: 1339504996.219 CID-CallingPres: 0 (Presentation Allowed, Not Screened) [2012-06-12 14:43:16] DEBUG[29826] manager.c: Examining event: Event: BridgeExec Privilege: call,all Response: Success Channel1: SIP/test002-00000060 Channel2: Local/12@CC-be4b;2 [2012-06-12 14:43:16] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Stop Channel: Bridge/Local/12@CC-be4b;2 UniqueID: 1339504991.217 [2012-06-12 14:43:16] DEBUG[31874] features.c: bridge answer set, chan answer set [2012-06-12 14:43:16] DEBUG[31874] channel.c: setting peeraccount to cc001 for Local/12@CC-be4b;2 from data on channel SIP/test002-00000060 [2012-06-12 14:43:16] DEBUG[31874] channel.c: setting peeraccount to cc001 for SIP/test002-00000060 from data on channel Local/12@CC-be4b;2 [2012-06-12 14:43:16] DEBUG[31874] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:43:16] DEBUG[31327] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:43:16] DEBUG[31824] pbx.c: Spawn extension (CC,park,2) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:16] VERBOSE[31824] pbx.c: == Spawn extension (CC, park, 2) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:16] DEBUG[31824] channel.c: Soft-Hanging up channel 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:16] DEBUG[31824] pbx.c: Result of 'ORGDEST' is '12' [2012-06-12 14:43:16] DEBUG[31824] pbx.c: Expression result is '1' [2012-06-12 14:43:16] DEBUG[31824] pbx.c: Launching 'GotoIf' [2012-06-12 14:43:16] VERBOSE[31824] pbx.c: -- Executing [h@CC:1] GotoIf("Bridge/Local/12@CC-be4b;2", "1?3") in new stack [2012-06-12 14:43:16] VERBOSE[31824] pbx.c: -- Goto (CC,h,3) [2012-06-12 14:43:16] DEBUG[31824] pbx.c: Launching 'AGI' [2012-06-12 14:43:16] VERBOSE[31824] pbx.c: -- Executing [h@CC:3] AGI("Bridge/Local/12@CC-be4b;2", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:43:16] DEBUG[31824] res_agi.c: Hungup channel detected, running agi in dead mode. [2012-06-12 14:43:16] DEBUG[29826] manager.c: Examining event: Event: MonitorStart Privilege: call,all Channel: SIP/test002-00000060 Uniqueid: 1339504994.218 [2012-06-12 14:43:16] DEBUG[29826] manager.c: Examining event: Event: NewAccountCode Privilege: call,all Channel: Local/12@CC-be4b;2 Uniqueid: 1339504996.219 AccountCode: cc001 OldAccountCode: cc001 [2012-06-12 14:43:16] DEBUG[29826] manager.c: Examining event: Event: Bridge Privilege: call,all Bridgestate: Link Bridgetype: core Channel1: SIP/test002-00000060 Channel2: Local/12@CC-be4b;2 Uniqueid1: 1339504994.218 Uniqueid2: 1339504996.219 CallerID1: CallerID2: [2012-06-12 14:43:16] DEBUG[31824] res_agi.c: Wow, connected! [2012-06-12 14:43:16] VERBOSE[31824] res_agi.c: -- AGI Script Executing Application: (NoCDR) Options: () [2012-06-12 14:43:16] VERBOSE[31824] res_agi.c: -- >AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 0 [2012-06-12 14:43:16] DEBUG[31824] pbx.c: Result of 'EXTEN' is 'h' [2012-06-12 14:43:16] DEBUG[31824] pbx.c: Result of 'ORGDEST' is '12' [2012-06-12 14:43:16] DEBUG[31824] pbx.c: Launching 'NoOp' [2012-06-12 14:43:16] VERBOSE[31824] pbx.c: -- Executing [h@CC:4] NoOp("Bridge/Local/12@CC-be4b;2", ""END ===================="h" "12"") in new stack [2012-06-12 14:43:16] DEBUG[31824] pbx.c: Launching 'Hangup' [2012-06-12 14:43:16] VERBOSE[31824] pbx.c: -- Executing [h@CC:5] Hangup("Bridge/Local/12@CC-be4b;2", "") in new stack [2012-06-12 14:43:16] DEBUG[31824] pbx.c: Spawn extension (CC,h,5) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:16] VERBOSE[31824] pbx.c: == Spawn extension (CC, h, 5) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:16] DEBUG[31824] channel.c: Hanging up zombie 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:16] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for Bridge - Local/12@CC [2012-06-12 14:43:16] DEBUG[9330] devicestate.c: Changing state for Bridge/Local/12@CC - state 0 (Unknown) [2012-06-12 14:43:16] DEBUG[9330] devicestate.c: device 'Bridge/Local/12@CC' state '0' [2012-06-12 14:43:16] DEBUG[9345] app_queue.c: Device 'Bridge/Local/12@CC' changed to state '0' (Unknown) but we don't care because they're not a member of any queue. [2012-06-12 14:43:16] DEBUG[29826] manager.c: Examining event: Event: Hangup Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 Uniqueid: 1339504991.217 CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Cause: 16 Cause-txt: Normal Clearing [2012-06-12 14:43:16] DEBUG[31874] res_rtp_asterisk.c: Ooh, format changed from unknown to alaw [2012-06-12 14:43:16] DEBUG[31874] res_rtp_asterisk.c: Created smoother: format: alaw ms: 20 len: 160 [2012-06-12 14:43:17] DEBUG[9339] chan_sip.c: = Looking for Call ID: 3da750b4-4e2cfb49@10.0.0.159 (Checking From) --From tag d137fe72fee6fb49o1 --To-tag [2012-06-12 14:43:17] DEBUG[9339] acl.c: For destination '10.0.0.159', our source address is '10.0.4.239'. [2012-06-12 14:43:17] DEBUG[9339] chan_sip.c: Setting SIP_TRANSPORT_UDP with address 10.0.4.239:5060 [2012-06-12 14:43:17] DEBUG[9339] chan_sip.c: Allocating new SIP dialog for 3da750b4-4e2cfb49@10.0.0.159 - REGISTER (No RTP) [2012-06-12 14:43:17] DEBUG[9339] chan_sip.c: **** Received REGISTER (2) - Command in SIP REGISTER [2012-06-12 14:43:17] DEBUG[9339] netsock2.c: Splitting '10.0.0.159:5061' into... [2012-06-12 14:43:17] DEBUG[9339] netsock2.c: ...host '10.0.0.159' and port '5061'. [2012-06-12 14:43:17] DEBUG[9339] netsock2.c: Splitting '10.0.4.239' into... [2012-06-12 14:43:17] DEBUG[9339] netsock2.c: ...host '10.0.4.239' and port ''. [2012-06-12 14:43:17] DEBUG[9339] chan_sip.c: Trying to put 'SIP/2.0 401' onto UDP socket destined for 10.0.0.159:5061 [2012-06-12 14:43:17] DEBUG[9339] chan_sip.c: = Looking for Call ID: 3da750b4-4e2cfb49@10.0.0.159 (Checking From) --From tag d137fe72fee6fb49o1 --To-tag [2012-06-12 14:43:17] DEBUG[9339] netsock2.c: Splitting '10.0.4.239' into... [2012-06-12 14:43:17] DEBUG[9339] netsock2.c: ...host '10.0.4.239' and port ''. [2012-06-12 14:43:17] DEBUG[9339] netsock2.c: Splitting '10.0.4.239' into... [2012-06-12 14:43:17] DEBUG[9339] netsock2.c: ...host '10.0.4.239' and port ''. [2012-06-12 14:43:17] DEBUG[9339] chan_sip.c: **** Received REGISTER (2) - Command in SIP REGISTER [2012-06-12 14:43:17] DEBUG[9339] netsock2.c: Splitting '10.0.0.159:5061' into... [2012-06-12 14:43:17] DEBUG[9339] netsock2.c: ...host '10.0.0.159' and port '5061'. [2012-06-12 14:43:17] DEBUG[9339] netsock2.c: Splitting '10.0.4.239' into... [2012-06-12 14:43:17] DEBUG[9339] netsock2.c: ...host '10.0.4.239' and port ''. [2012-06-12 14:43:17] DEBUG[9339] chan_sip.c: Store REGISTER's src-IP:port for call routing. [2012-06-12 14:43:17] DEBUG[9339] res_odbc.c: odbc_release_obj2(0x9c89248) called (obj->txf = (nil)) [2012-06-12 14:43:17] DEBUG[9339] res_config_odbc.c: Skip: 0; SQL: UPDATE sip_ps SET ipaddr=?, port=?, regseconds=?, defaultuser=?, useragent=?, lastms=?, fullcontact=? WHERE name=? [2012-06-12 14:43:17] DEBUG[9339] res_config_odbc.c: Parameter 1 ('ipaddr') = '10.0.0.159' [2012-06-12 14:43:17] DEBUG[9339] res_config_odbc.c: Parameter 2 ('port') = '5061' [2012-06-12 14:43:17] DEBUG[9339] res_config_odbc.c: Parameter 3 ('regseconds') = '1339508597' [2012-06-12 14:43:17] DEBUG[9339] res_config_odbc.c: Parameter 4 ('defaultuser') = 'test001' [2012-06-12 14:43:17] DEBUG[9339] res_config_odbc.c: Parameter 5 ('useragent') = 'Linksys/SPA942-6.1.5(a)' [2012-06-12 14:43:17] DEBUG[9339] res_config_odbc.c: Parameter 6 ('lastms') = '0' [2012-06-12 14:43:17] DEBUG[9339] res_config_odbc.c: Parameter 7 ('fullcontact') = 'sip:test001@10.0.0.159:5061' [2012-06-12 14:43:17] DEBUG[9339] res_odbc.c: odbc_release_obj2(0x9c89248) called (obj->txf = (nil)) [2012-06-12 14:43:17] DEBUG[9339] chan_sip.c: Trying to put 'SIP/2.0 200' onto UDP socket destined for 10.0.0.159:5061 [2012-06-12 14:43:17] DEBUG[29826] manager.c: Examining event: Event: PeerStatus Privilege: system,all ChannelType: SIP Peer: SIP/test001 PeerStatus: Registered Address: 10.0.0.159:5061 [2012-06-12 14:43:17] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test001 [2012-06-12 14:43:17] DEBUG[9330] chan_sip.c: Checking device state for peer test001 [2012-06-12 14:43:17] DEBUG[9330] devicestate.c: Changing state for SIP/test001 - state 2 (In use) [2012-06-12 14:43:17] DEBUG[9330] devicestate.c: device 'SIP/test001' state '2' [2012-06-12 14:43:17] DEBUG[9345] app_queue.c: Device 'SIP/test001' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:17] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test001 [2012-06-12 14:43:17] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:17] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:17] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:18] DEBUG[9339] chan_sip.c: = Looking for Call ID: 4731663a1a67e6361de492881a907222@10.0.4.239:5060 (Checking From) --From tag ad1da668 --To-tag as771cdade [2012-06-12 14:43:18] DEBUG[9339] chan_sip.c: **** Received BYE (8) - Command in SIP BYE [2012-06-12 14:43:18] DEBUG[9339] netsock2.c: Splitting '10.0.0.174:5060' into... [2012-06-12 14:43:18] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port '5060'. [2012-06-12 14:43:18] DEBUG[9339] chan_sip.c: Setting SIP_ALREADYGONE on dialog 4731663a1a67e6361de492881a907222@10.0.4.239:5060 [2012-06-12 14:43:18] DEBUG[9339] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f83e30' [2012-06-12 14:43:18] DEBUG[9339] chan_sip.c: Received bye, issuing owner hangup [2012-06-12 14:43:18] DEBUG[9339] chan_sip.c: Trying to put 'SIP/2.0 200' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:43:18] DEBUG[31874] channel.c: Didn't get a frame from channel: SIP/test002-00000060 [2012-06-12 14:43:18] DEBUG[31874] channel.c: Bridge stops bridging channels SIP/test002-00000060 and Local/12@CC-be4b;2 [2012-06-12 14:43:18] DEBUG[29826] manager.c: Examining event: Event: Unlink Privilege: call,all Channel1: SIP/test002-00000060 Channel2: Local/12@CC-be4b;2 Uniqueid1: 1339504994.218 Uniqueid2: 1339504996.219 CallerID1: CallerID2: [2012-06-12 14:43:18] DEBUG[31874] channel.c: Soft-Hanging up channel 'SIP/test002-00000060' [2012-06-12 14:43:18] DEBUG[31874] pbx.c: Launching 'AGI' [2012-06-12 14:43:18] VERBOSE[31874] pbx.c: -- Executing [h@CC_ONLINE_CLIENT:1] AGI("SIP/test002-00000060", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:43:18] DEBUG[31874] res_agi.c: Hungup channel detected, running agi in dead mode. [2012-06-12 14:43:18] DEBUG[31874] res_agi.c: Wow, connected! [2012-06-12 14:43:18] DEBUG[31327] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:43:18] DEBUG[31874] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:18] DEBUG[31874] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:18] DEBUG[31874] pbx.c: Result of 'NUMBERID' is '224' [2012-06-12 14:43:18] DEBUG[31874] pbx.c: Result of 'CDRID' is '338' [2012-06-12 14:43:18] DEBUG[31874] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:18] DEBUG[31874] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:18] DEBUG[31874] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:18] DEBUG[31874] pbx.c: Result of 'NUMBERID' is '224' [2012-06-12 14:43:18] DEBUG[31874] pbx.c: Result of 'NUMBERID' is '224' [2012-06-12 14:43:18] DEBUG[31874] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:18] DEBUG[31874] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:18] DEBUG[31874] pbx.c: Result of 'CDRID' is '338' [2012-06-12 14:43:18] DEBUG[31874] pbx.c: Result of 'CDRID' is '338' [2012-06-12 14:43:18] DEBUG[31874] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:18] DEBUG[31874] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:18] DEBUG[31878] manager.c: Running action 'Challenge' [2012-06-12 14:43:18] DEBUG[31878] manager.c: Running action 'Login' [2012-06-12 14:43:18] VERBOSE[31878] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:18] DEBUG[31878] manager.c: Running action 'UserEvent' [2012-06-12 14:43:18] DEBUG[31878] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 2092561_2# campaignname: cc001 status: ENDED number: 12 agentid: 1 source: java.lang.Object@15b73eb campaignid: 1 [2012-06-12 14:43:18] DEBUG[31878] manager.c: Running action 'Logoff' [2012-06-12 14:43:18] VERBOSE[31878] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:18] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 2092561_2# campaignname: cc001 status: ENDED number: 12 agentid: 1 source: java.lang.Object@15b73eb campaignid: 1 [2012-06-12 14:43:18] VERBOSE[31874] res_agi.c: -- AGI Script Executing Application: (Set) Options: (__CDRID=0) [2012-06-12 14:43:18] DEBUG[31880] manager.c: Running action 'Challenge' [2012-06-12 14:43:18] DEBUG[31880] manager.c: Running action 'Login' [2012-06-12 14:43:18] VERBOSE[31880] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:18] DEBUG[31880] manager.c: Running action 'UserEvent' [2012-06-12 14:43:18] DEBUG[31880] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 23919367_2# campaignname: cc001 state: NOTE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@11e44f0 campaignid: 1 [2012-06-12 14:43:18] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 23919367_2# campaignname: cc001 state: NOTE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@11e44f0 campaignid: 1 [2012-06-12 14:43:18] DEBUG[31880] manager.c: Running action 'Logoff' [2012-06-12 14:43:18] VERBOSE[31880] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:18] VERBOSE[31874] res_agi.c: -- AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 0 [2012-06-12 14:43:18] DEBUG[31874] pbx.c: Launching 'Hangup' [2012-06-12 14:43:18] VERBOSE[31874] pbx.c: -- Executing [h@CC_ONLINE_CLIENT:2] Hangup("SIP/test002-00000060", "") in new stack [2012-06-12 14:43:18] DEBUG[31874] features.c: Spawn extension (CC_ONLINE_CLIENT,h,2) exited non-zero on 'SIP/test002-00000060' [2012-06-12 14:43:18] VERBOSE[31874] features.c: == Spawn extension (CC_ONLINE_CLIENT, h, 2) exited non-zero on 'SIP/test002-00000060' [2012-06-12 14:43:18] VERBOSE[31874] cdr_adaptive_odbc.c: > [INSERT INTO cdr (dst,dcontext,channel,lastapp,lastdata,duration,billsec,disposition,amaflags,accountcode,uniqueid,userfield,number_a,number_b,src_interface,dst_interface,is_outbound,is_inbound,src_account,dst_account) VALUES ('test001','CC_ONLINE_CLIENT','SIP/test002-00000060','Bridge','Local/12@CC-be4b;2',4,2,'ANSWERED',3,'cc001','1339504994.218','CC:cc001;','cc001','12','cc001','CALLEX/test002','t','t','cc001','test002')] [2012-06-12 14:43:18] DEBUG[31874] res_odbc.c: odbc_release_obj2(0x9c89248) called (obj->txf = (nil)) [2012-06-12 14:43:18] DEBUG[31874] features.c: starting new PBX in CC,park,3 for chan Local/12@CC-be4b;2 [2012-06-12 14:43:18] DEBUG[31884] pbx.c: Launching 'Goto' [2012-06-12 14:43:18] VERBOSE[31884] pbx.c: -- Executing [park@CC:3] Goto("Local/12@CC-be4b;2", "return") in new stack [2012-06-12 14:43:18] VERBOSE[31884] pbx.c: -- Goto (CC,park,2) [2012-06-12 14:43:18] DEBUG[31884] pbx.c: Result of 'CCMoh' is 'default' [2012-06-12 14:43:18] DEBUG[31884] pbx.c: Launching 'MusicOnHold' [2012-06-12 14:43:18] VERBOSE[31884] pbx.c: -- Executing [park@CC:2] MusicOnHold("Local/12@CC-be4b;2", "default") in new stack [2012-06-12 14:43:18] VERBOSE[31884] res_musiconhold.c: -- Started music on hold, class 'default', on Local/12@CC-be4b;2 [2012-06-12 14:43:18] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Start Channel: Local/12@CC-be4b;2 UniqueID: 1339504996.219 Class: default [2012-06-12 14:43:18] DEBUG[31884] channel.c: Scheduling timer at (50 requested / 50 actual) timer ticks per second [2012-06-12 14:43:18] DEBUG[31874] features.c: SUCCESS continuing PBX on chan Local/12@CC-be4b;2 [2012-06-12 14:43:18] DEBUG[31874] res_agi.c: SIP/test002-00000060 hungup [2012-06-12 14:43:18] DEBUG[31874] pbx.c: Result of 'BRIDGERESULT' is 'SUCCESS' [2012-06-12 14:43:18] DEBUG[31884] channel.c: Set channel Local/12@CC-be4b;2 to write format slin [2012-06-12 14:43:18] DEBUG[31884] res_musiconhold.c: Local/12@CC-be4b;2 Opened file 0 '/var/lib/asterisk/moh/datera' [2012-06-12 14:43:18] DEBUG[31327] res_rtp_asterisk.c: Difference is 744, ms is 113 [2012-06-12 14:43:18] VERBOSE[31874] res_agi.c: -- AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 4 [2012-06-12 14:43:18] DEBUG[31874] pbx.c: Spawn extension (CC_ONLINE_CLIENT,test001,1) exited non-zero on 'SIP/test002-00000060' [2012-06-12 14:43:18] VERBOSE[31874] pbx.c: == Spawn extension (CC_ONLINE_CLIENT, test001, 1) exited non-zero on 'SIP/test002-00000060' [2012-06-12 14:43:18] DEBUG[31874] channel.c: Soft-Hanging up channel 'SIP/test002-00000060' [2012-06-12 14:43:18] DEBUG[31874] channel.c: Hanging up channel 'SIP/test002-00000060' [2012-06-12 14:43:18] DEBUG[31874] chan_sip.c: Hanging up zombie call. Be scared. [2012-06-12 14:43:18] DEBUG[31874] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:43:18] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:18] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:18] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 1 (Not in use) [2012-06-12 14:43:18] DEBUG[9330] devicestate.c: device 'SIP/test002' state '1' [2012-06-12 14:43:18] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:18] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:18] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:18] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:18] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:18] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:18] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:18] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 0 [2012-06-12 14:43:18] DEBUG[31874] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f83e30' [2012-06-12 14:43:18] DEBUG[29826] manager.c: Examining event: Event: Hangup Privilege: call,all Channel: SIP/test002-00000060 Uniqueid: 1339504994.218 CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Cause: 16 Cause-txt: Normal Clearing [2012-06-12 14:43:18] DEBUG[31874] res_monitor.c: monitor executing /usr/local/callex/bin/CallRecorderMix.sh "/var/spool/asterisk/monitor/2012-06-12_14-43-16_test001_12-in.wav" "/var/spool/asterisk/monitor/2012-06-12_14-43-16_test001_12-out.wav" "/var/spool/asterisk/monitor/2012-06-12_14-43-16_test001_12.wav" & [2012-06-12 14:43:18] WARNING[31874] res_monitor.c: Execute of /usr/local/callex/bin/CallRecorderMix.sh "/var/spool/asterisk/monitor/2012-06-12_14-43-16_test001_12-in.wav" "/var/spool/asterisk/monitor/2012-06-12_14-43-16_test001_12-out.wav" "/var/spool/asterisk/monitor/2012-06-12_14-43-16_test001_12.wav" & failed. [2012-06-12 14:43:18] DEBUG[29826] manager.c: Examining event: Event: MonitorStop Privilege: call,all Channel: SIP/test002-00000060 Uniqueid: 1339504994.218 [2012-06-12 14:43:18] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:18] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:18] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 1 (Not in use) [2012-06-12 14:43:18] DEBUG[9330] devicestate.c: device 'SIP/test002' state '1' [2012-06-12 14:43:18] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:18] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:18] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:18] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:18] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:18] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:19] DEBUG[31914] manager.c: Running action 'Challenge' [2012-06-12 14:43:19] DEBUG[31914] manager.c: Running action 'Login' [2012-06-12 14:43:19] VERBOSE[31914] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:19] DEBUG[31914] manager.c: Running action 'UserEvent' [2012-06-12 14:43:19] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 13277814_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@144c984 campaignid: 1 [2012-06-12 14:43:19] DEBUG[31914] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 13277814_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@144c984 campaignid: 1 [2012-06-12 14:43:19] DEBUG[31914] manager.c: Running action 'Logoff' [2012-06-12 14:43:19] DEBUG[31915] manager.c: Running action 'Challenge' [2012-06-12 14:43:19] DEBUG[31915] manager.c: Running action 'Login' [2012-06-12 14:43:19] VERBOSE[31915] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:19] DEBUG[31915] manager.c: Running action 'UserEvent' [2012-06-12 14:43:19] DEBUG[31915] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 10243973_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@11696ec campaignid: 1 [2012-06-12 14:43:19] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 10243973_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@11696ec campaignid: 1 [2012-06-12 14:43:19] DEBUG[31915] manager.c: Running action 'Logoff' [2012-06-12 14:43:19] VERBOSE[31915] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:19] VERBOSE[31914] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:19] DEBUG[31917] manager.c: Running action 'Challenge' [2012-06-12 14:43:19] DEBUG[31917] manager.c: Running action 'Login' [2012-06-12 14:43:19] VERBOSE[31917] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:19] DEBUG[31917] manager.c: Running action 'UserEvent' [2012-06-12 14:43:19] DEBUG[31917] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 3361977_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@da9ae campaignid: 1 [2012-06-12 14:43:19] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 3361977_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@da9ae campaignid: 1 [2012-06-12 14:43:19] DEBUG[31917] manager.c: Running action 'Logoff' [2012-06-12 14:43:19] VERBOSE[31917] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:19] DEBUG[31919] manager.c: Running action 'Challenge' [2012-06-12 14:43:19] DEBUG[31919] manager.c: Running action 'Login' [2012-06-12 14:43:19] VERBOSE[31919] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:19] DEBUG[31919] manager.c: Running action 'UserEvent' [2012-06-12 14:43:19] DEBUG[31919] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 6882977_2# campaignname: cc001 status: PROCESSING number: 12 agentid: 1 source: java.lang.Object@a8e5ac campaignid: 1 [2012-06-12 14:43:19] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 6882977_2# campaignname: cc001 status: PROCESSING number: 12 agentid: 1 source: java.lang.Object@a8e5ac campaignid: 1 [2012-06-12 14:43:19] DEBUG[31919] manager.c: Running action 'Logoff' [2012-06-12 14:43:19] VERBOSE[31919] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:19] DEBUG[31921] manager.c: Running action 'Challenge' [2012-06-12 14:43:19] DEBUG[31921] manager.c: Running action 'Login' [2012-06-12 14:43:19] VERBOSE[31921] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:19] DEBUG[31921] manager.c: Running action 'UserEvent' [2012-06-12 14:43:19] DEBUG[31921] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 14017296_2# campaignname: cc001 state: BUSY lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@87aa16 campaignid: 1 [2012-06-12 14:43:19] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 14017296_2# campaignname: cc001 state: BUSY lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@87aa16 campaignid: 1 [2012-06-12 14:43:19] DEBUG[31921] manager.c: Running action 'Logoff' [2012-06-12 14:43:19] VERBOSE[31921] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:19] DEBUG[31924] manager.c: Running action 'Challenge' [2012-06-12 14:43:19] DEBUG[31924] manager.c: Running action 'Login' [2012-06-12 14:43:19] VERBOSE[31924] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:19] DEBUG[31924] manager.c: Running action 'Originate' [2012-06-12 14:43:19] DEBUG[31926] chan_sip.c: Asked to create a SIP channel with formats: 0x40 (slin) [2012-06-12 14:43:19] DEBUG[31924] manager.c: Running action 'Logoff' [2012-06-12 14:43:19] VERBOSE[31924] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:19] VERBOSE[31926] netsock.c: == Using UDPTL TOS bits 136 [2012-06-12 14:43:19] VERBOSE[31926] netsock.c: == Using UDPTL CoS mark 4 [2012-06-12 14:43:19] DEBUG[31926] chan_sip.c: Allocating new SIP dialog for 18d670ad694eb3c83386a9ed6b69eff6@127.0.0.1:0 - INVITE (No RTP) [2012-06-12 14:43:19] DEBUG[31926] rtp_engine.c: Using engine 'asterisk' for RTP instance '0xa00b1e8' [2012-06-12 14:43:19] DEBUG[31926] res_rtp_asterisk.c: Allocated port 16980 for RTP instance '0xa00b1e8' [2012-06-12 14:43:19] DEBUG[31926] rtp_engine.c: RTP instance '0xa00b1e8' is setup and ready to go [2012-06-12 14:43:19] DEBUG[31926] res_rtp_asterisk.c: Setup RTCP on RTP instance '0xa00b1e8' [2012-06-12 14:43:19] VERBOSE[31926] netsock2.c: == Using SIP RTP TOS bits 136 [2012-06-12 14:43:19] VERBOSE[31926] netsock2.c: == Using SIP RTP CoS mark 4 [2012-06-12 14:43:19] DEBUG[31926] chan_sip.c: Setting NAT on RTP to On [2012-06-12 14:43:19] DEBUG[31926] chan_sip.c: Setting NAT on UDPTL to On [2012-06-12 14:43:19] DEBUG[31926] acl.c: For destination '10.0.0.174', our source address is '10.0.4.239'. [2012-06-12 14:43:19] DEBUG[31926] chan_sip.c: Setting SIP_TRANSPORT_UDP with address 10.0.4.239:5060 [2012-06-12 14:43:19] DEBUG[29826] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: SIP/test002-00000061 ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: test002 Exten: Context: CALLEX Uniqueid: 1339504999.220 [2012-06-12 14:43:19] DEBUG[31926] chan_sip.c: *** Our native formats are 0x8 (alaw) [2012-06-12 14:43:19] DEBUG[31926] chan_sip.c: *** Joint capabilities are 0x108 (alaw|g729) [2012-06-12 14:43:19] DEBUG[31926] chan_sip.c: *** Our capabilities are 0x108 (alaw|g729) [2012-06-12 14:43:19] DEBUG[31926] chan_sip.c: *** AST_CODEC_CHOOSE formats are 0x8 (alaw) [2012-06-12 14:43:19] DEBUG[31926] chan_sip.c: *** Our preferred formats from the incoming channel are 0x40 (slin) [2012-06-12 14:43:19] DEBUG[31926] chan_sip.c: This channel will not be able to handle video. [2012-06-12 14:43:19] DEBUG[29826] manager.c: Examining event: Event: NewAccountCode Privilege: call,all Channel: SIP/test002-00000061 Uniqueid: 1339504999.220 AccountCode: cc001 OldAccountCode: test002 [2012-06-12 14:43:19] DEBUG[31926] chan_sip.c: Outgoing Call for test002 [2012-06-12 14:43:19] DEBUG[31926] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:43:19] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:19] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:19] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 6 (Ringing) [2012-06-12 14:43:19] DEBUG[9330] devicestate.c: device 'SIP/test002' state '6' [2012-06-12 14:43:19] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:19] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:19] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:19] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:19] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:19] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:43:19] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 8 [2012-06-12 14:43:19] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:43:19] DEBUG[31926] chan_sip.c: ** Our capability: 0x108 (alaw|g729) Video flag: False Text flag: False [2012-06-12 14:43:19] DEBUG[31926] chan_sip.c: ** Our prefcodec: 0x40 (slin) [2012-06-12 14:43:19] DEBUG[31926] chan_sip.c: -- Done with adding codecs to SDP [2012-06-12 14:43:19] DEBUG[31926] chan_sip.c: Done building SDP. Settling with this capability: 0x108 (alaw|g729) [2012-06-12 14:43:19] DEBUG[31926] chan_sip.c: Initializing initreq for method INVITE - callid 656b2de6614377017a3339462a3db369@10.0.4.239:5060 [2012-06-12 14:43:19] DEBUG[31926] chan_sip.c: Trying to put 'INVITE sip:' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:43:19] DEBUG[9339] chan_sip.c: = Looking for Call ID: 656b2de6614377017a3339462a3db369@10.0.4.239:5060 (Checking To) --From tag as12f90297 --To-tag 4e54044e [2012-06-12 14:43:19] DEBUG[9339] chan_sip.c: (Provisional) Stopping retransmission (but retaining packet) on '656b2de6614377017a3339462a3db369@10.0.4.239:5060' Request 102: Found [2012-06-12 14:43:19] DEBUG[9339] chan_sip.c: SIP response 180 to standard invite [2012-06-12 14:43:19] DEBUG[9339] chan_sip.c: build_route: Contact hop: [2012-06-12 14:43:19] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:19] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:19] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 6 (Ringing) [2012-06-12 14:43:19] DEBUG[9330] devicestate.c: device 'SIP/test002' state '6' [2012-06-12 14:43:19] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: SIP/test002-00000061 ChannelState: 5 ChannelStateDesc: Ringing CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339504999.220 [2012-06-12 14:43:19] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:43:19] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:19] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:19] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:19] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:19] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:21] DEBUG[31926] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0xa00b1e8' [2012-06-12 14:43:21] DEBUG[31926] res_rtp_asterisk.c: RTP NAT: Got audio from other end. Now sending to address 10.0.0.174:8000 [2012-06-12 14:43:21] DEBUG[9339] chan_sip.c: = Looking for Call ID: 656b2de6614377017a3339462a3db369@10.0.4.239:5060 (Checking To) --From tag as12f90297 --To-tag 4e54044e [2012-06-12 14:43:21] DEBUG[9339] chan_sip.c: Acked pending invite 102 [2012-06-12 14:43:21] DEBUG[9339] chan_sip.c: Stopping retransmission on '656b2de6614377017a3339462a3db369@10.0.4.239:5060' of Request 102: Match Found [2012-06-12 14:43:21] DEBUG[9339] chan_sip.c: SIP response 200 to standard invite [2012-06-12 14:43:21] DEBUG[9339] chan_sip.c: Processing session-level SDP v=0... UNSUPPORTED. [2012-06-12 14:43:21] DEBUG[9339] chan_sip.c: Processing session-level SDP o=Zoiper_user 0 2 IN IP4 10.0.0.174... UNSUPPORTED. [2012-06-12 14:43:21] DEBUG[9339] chan_sip.c: Processing session-level SDP s=Zoiper_session... UNSUPPORTED. [2012-06-12 14:43:21] DEBUG[9339] netsock2.c: Splitting '10.0.0.174' into... [2012-06-12 14:43:21] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port ''. [2012-06-12 14:43:21] DEBUG[9339] chan_sip.c: Processing session-level SDP c=IN IP4 10.0.0.174... OK. [2012-06-12 14:43:21] DEBUG[9339] chan_sip.c: Processing session-level SDP t=0 0... UNSUPPORTED. [2012-06-12 14:43:21] DEBUG[9339] rtp_engine.c: Setting payload 8 based on m type on 0xb62cfc40 [2012-06-12 14:43:21] DEBUG[9339] rtp_engine.c: Setting payload 3 based on m type on 0xb62cfc40 [2012-06-12 14:43:21] DEBUG[9339] rtp_engine.c: Setting payload 0 based on m type on 0xb62cfc40 [2012-06-12 14:43:21] DEBUG[9339] rtp_engine.c: Setting payload 110 based on m type on 0xb62cfc40 [2012-06-12 14:43:21] DEBUG[9339] rtp_engine.c: Setting payload 98 based on m type on 0xb62cfc40 [2012-06-12 14:43:21] DEBUG[9339] rtp_engine.c: Setting payload 101 based on m type on 0xb62cfc40 [2012-06-12 14:43:21] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:8 PCMA/8000... OK. [2012-06-12 14:43:21] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:3 GSM/8000... OK. [2012-06-12 14:43:21] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:0 PCMU/8000... OK. [2012-06-12 14:43:21] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:110 speex/8000... OK. [2012-06-12 14:43:21] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:98 iLBC/8000... OK. [2012-06-12 14:43:21] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=fmtp:98 mode=30... UNSUPPORTED. [2012-06-12 14:43:21] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:101 telephone-event/8000... OK. [2012-06-12 14:43:21] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=fmtp:101 0-15... UNSUPPORTED. [2012-06-12 14:43:21] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=sendrecv... OK. [2012-06-12 14:43:21] DEBUG[9339] rtp_engine.c: Incorporating payload 0 on 0xb62cfc40 [2012-06-12 14:43:21] DEBUG[9339] rtp_engine.c: Incorporating payload 3 on 0xb62cfc40 [2012-06-12 14:43:21] DEBUG[9339] rtp_engine.c: Incorporating payload 8 on 0xb62cfc40 [2012-06-12 14:43:21] DEBUG[9339] rtp_engine.c: Incorporating payload 98 on 0xb62cfc40 [2012-06-12 14:43:21] DEBUG[9339] rtp_engine.c: Incorporating payload 101 on 0xb62cfc40 [2012-06-12 14:43:21] DEBUG[9339] rtp_engine.c: Incorporating payload 110 on 0xb62cfc40 [2012-06-12 14:43:21] DEBUG[9339] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0xa00b1e8' [2012-06-12 14:43:21] DEBUG[9339] rtp_engine.c: Copying payload 0 from 0xb62cfc40 to 0xa00b394 [2012-06-12 14:43:21] DEBUG[9339] rtp_engine.c: Copying payload 3 from 0xb62cfc40 to 0xa00b394 [2012-06-12 14:43:21] DEBUG[9339] rtp_engine.c: Copying payload 8 from 0xb62cfc40 to 0xa00b394 [2012-06-12 14:43:21] DEBUG[9339] rtp_engine.c: Copying payload 98 from 0xb62cfc40 to 0xa00b394 [2012-06-12 14:43:21] DEBUG[9339] rtp_engine.c: Copying payload 101 from 0xb62cfc40 to 0xa00b394 [2012-06-12 14:43:21] DEBUG[9339] rtp_engine.c: Copying payload 110 from 0xb62cfc40 to 0xa00b394 [2012-06-12 14:43:21] DEBUG[9339] res_rtp_asterisk.c: Ignoring duplicate RTCP property on RTP instance '0xa00b1e8' [2012-06-12 14:43:21] DEBUG[9339] chan_sip.c: We're settling with these formats: 0x8 (alaw) [2012-06-12 14:43:21] DEBUG[9339] chan_sip.c: We have an owner, now see if we need to change this call [2012-06-12 14:43:21] DEBUG[9339] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:43:21] DEBUG[9339] chan_sip.c: build_route: Contact hop: [2012-06-12 14:43:21] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:21] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:21] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 2 (In use) [2012-06-12 14:43:21] DEBUG[9330] devicestate.c: device 'SIP/test002' state '2' [2012-06-12 14:43:21] DEBUG[9339] netsock2.c: Splitting '10.0.0.174:5060' into... [2012-06-12 14:43:21] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port '5060'. [2012-06-12 14:43:21] DEBUG[9339] chan_sip.c: Trying to put 'ACK sip:tes' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:43:21] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:21] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:21] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:21] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:21] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:21] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:21] VERBOSE[31926] pbx.c: > Channel SIP/test002-00000061 was answered. [2012-06-12 14:43:21] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:21] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: SIP/test002-00000061 ChannelState: 6 ChannelStateDesc: Up CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339504999.220 [2012-06-12 14:43:21] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:21] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:21] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 1 [2012-06-12 14:43:21] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 2 (In use) [2012-06-12 14:43:21] DEBUG[9330] devicestate.c: device 'SIP/test002' state '2' [2012-06-12 14:43:21] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:21] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:21] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:21] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:21] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:21] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:21] DEBUG[31934] pbx.c: Launching 'AGI' [2012-06-12 14:43:21] VERBOSE[31934] pbx.c: -- Executing [test001@CC_ONLINE_CLIENT:1] AGI("SIP/test002-00000061", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:43:21] DEBUG[31934] res_agi.c: Wow, connected! [2012-06-12 14:43:21] DEBUG[29826] manager.c: Examining event: Event: OriginateResponse Privilege: call,all ActionID: 5045349_2# Response: Success Channel: SIP/test002-00000061 Context: CC_ONLINE_CLIENT Exten: test001 Reason: 4 Uniqueid: 1339504999.220 CallerIDNum: CallerIDName: [2012-06-12 14:43:21] DEBUG[31934] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:21] DEBUG[31934] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:21] DEBUG[31934] pbx.c: Result of 'NUMBERID' is '225' [2012-06-12 14:43:21] DEBUG[31934] pbx.c: Result of 'CDRID' is '339' [2012-06-12 14:43:21] DEBUG[31934] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:21] DEBUG[31934] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:21] DEBUG[31934] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:21] DEBUG[31934] pbx.c: Result of 'NUMBERID' is '225' [2012-06-12 14:43:21] DEBUG[31934] pbx.c: Result of 'NUMBERID' is '225' [2012-06-12 14:43:21] DEBUG[31934] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:21] DEBUG[31934] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:21] DEBUG[31934] pbx.c: Result of 'CDRID' is '339' [2012-06-12 14:43:21] DEBUG[31934] pbx.c: Result of 'CDRID' is '339' [2012-06-12 14:43:21] DEBUG[31934] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:21] DEBUG[31934] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:21] DEBUG[31934] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:43:21] DEBUG[31934] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:43:21] VERBOSE[31934] res_agi.c: -- AGI Script Executing Application: (Monitor) Options: (wav,/var/spool/asterisk/monitor/2012-06-12_14-43-21_test001_12,mb) [2012-06-12 14:43:21] VERBOSE[31934] res_agi.c: -- AGI Script Executing Application: (Set) Options: (__MONITOR=1) [2012-06-12 14:43:21] DEBUG[31934] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:43:21] VERBOSE[31934] res_agi.c: -- AGI Script Executing Application: (Bridge) Options: (Local/12@CC-be4b;2) [2012-06-12 14:43:21] VERBOSE[31934] res_musiconhold.c: -- Stopped music on hold on Local/12@CC-be4b;2 [2012-06-12 14:43:21] DEBUG[31934] channel.c: Set channel Local/12@CC-be4b;2 to write format alaw [2012-06-12 14:43:21] DEBUG[31934] channel.c: Scheduling timer at (0 requested / 0 actual) timer ticks per second [2012-06-12 14:43:21] DEBUG[31934] channel.c: Planning to masquerade channel Local/12@CC-be4b;2 into the structure of Bridge/Local/12@CC-be4b;2 [2012-06-12 14:43:21] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for Bridge - Local/12@CC [2012-06-12 14:43:21] DEBUG[31934] channel.c: Done planning to masquerade channel Local/12@CC-be4b;2 into the structure of Bridge/Local/12@CC-be4b;2 [2012-06-12 14:43:21] DEBUG[31934] channel.c: Actually Masquerading Local/12@CC-be4b;2(6) into the structure of Bridge/Local/12@CC-be4b;2(6) [2012-06-12 14:43:21] DEBUG[31934] channel.c: Putting channel Local/12@CC-be4b;2 in alaw/alaw formats [2012-06-12 14:43:21] DEBUG[31934] channel.c: Released clone lock on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:21] DEBUG[31934] channel.c: Done Masquerading Local/12@CC-be4b;2 (6) [2012-06-12 14:43:21] DEBUG[9330] devicestate.c: Changing state for Bridge/Local/12@CC - state 2 (In use) [2012-06-12 14:43:21] DEBUG[9330] devicestate.c: device 'Bridge/Local/12@CC' state '2' [2012-06-12 14:43:21] DEBUG[9345] app_queue.c: Device 'Bridge/Local/12@CC' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:21] DEBUG[29826] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: Exten: Context: Uniqueid: 1339505001.221 [2012-06-12 14:43:21] DEBUG[31327] res_rtp_asterisk.c: Changing ssrc from 483083733 to 1401137429 due to a source change [2012-06-12 14:43:21] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Stop Channel: Local/12@CC-be4b;2 UniqueID: 1339504996.219 [2012-06-12 14:43:21] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 ChannelState: 6 ChannelStateDesc: Up CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339505001.221 [2012-06-12 14:43:21] DEBUG[29826] manager.c: Examining event: Event: Masquerade Privilege: call,all Clone: Local/12@CC-be4b;2 CloneState: Up Original: Bridge/Local/12@CC-be4b;2 OriginalState: Up [2012-06-12 14:43:21] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Local/12@CC-be4b;2 Newname: Local/12@CC-be4b;2 Uniqueid: 1339504996.219 [2012-06-12 14:43:21] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 Newname: Local/12@CC-be4b;2 Uniqueid: 1339505001.221 [2012-06-12 14:43:21] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Local/12@CC-be4b;2 Newname: Bridge/Local/12@CC-be4b;2 Uniqueid: 1339504996.219 [2012-06-12 14:43:21] DEBUG[29826] manager.c: Examining event: Event: NewCallerid Privilege: call,all Channel: Local/12@CC-be4b;2 CallerIDNum: CallerIDName: Uniqueid: 1339505001.221 CID-CallingPres: 0 (Presentation Allowed, Not Screened) [2012-06-12 14:43:21] DEBUG[29826] manager.c: Examining event: Event: BridgeExec Privilege: call,all Response: Success Channel1: SIP/test002-00000061 Channel2: Local/12@CC-be4b;2 [2012-06-12 14:43:21] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Stop Channel: Bridge/Local/12@CC-be4b;2 UniqueID: 1339504996.219 [2012-06-12 14:43:21] DEBUG[31934] features.c: bridge answer set, chan answer set [2012-06-12 14:43:21] DEBUG[31934] channel.c: setting peeraccount to cc001 for Local/12@CC-be4b;2 from data on channel SIP/test002-00000061 [2012-06-12 14:43:21] DEBUG[31934] channel.c: setting peeraccount to cc001 for SIP/test002-00000061 from data on channel Local/12@CC-be4b;2 [2012-06-12 14:43:21] DEBUG[31934] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:43:21] DEBUG[29826] manager.c: Examining event: Event: MonitorStart Privilege: call,all Channel: SIP/test002-00000061 Uniqueid: 1339504999.220 [2012-06-12 14:43:21] DEBUG[29826] manager.c: Examining event: Event: NewAccountCode Privilege: call,all Channel: Local/12@CC-be4b;2 Uniqueid: 1339505001.221 AccountCode: cc001 OldAccountCode: cc001 [2012-06-12 14:43:21] DEBUG[31327] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:43:21] DEBUG[29826] manager.c: Examining event: Event: Bridge Privilege: call,all Bridgestate: Link Bridgetype: core Channel1: SIP/test002-00000061 Channel2: Local/12@CC-be4b;2 Uniqueid1: 1339504999.220 Uniqueid2: 1339505001.221 CallerID1: CallerID2: [2012-06-12 14:43:21] DEBUG[31884] pbx.c: Spawn extension (CC,park,2) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:21] VERBOSE[31884] pbx.c: == Spawn extension (CC, park, 2) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:21] DEBUG[31884] channel.c: Soft-Hanging up channel 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:21] DEBUG[31884] pbx.c: Result of 'ORGDEST' is '12' [2012-06-12 14:43:21] DEBUG[31884] pbx.c: Expression result is '1' [2012-06-12 14:43:21] DEBUG[31884] pbx.c: Launching 'GotoIf' [2012-06-12 14:43:21] VERBOSE[31884] pbx.c: -- Executing [h@CC:1] GotoIf("Bridge/Local/12@CC-be4b;2", "1?3") in new stack [2012-06-12 14:43:21] VERBOSE[31884] pbx.c: -- Goto (CC,h,3) [2012-06-12 14:43:21] DEBUG[31884] pbx.c: Launching 'AGI' [2012-06-12 14:43:21] VERBOSE[31884] pbx.c: -- Executing [h@CC:3] AGI("Bridge/Local/12@CC-be4b;2", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:43:21] DEBUG[31884] res_agi.c: Hungup channel detected, running agi in dead mode. [2012-06-12 14:43:21] DEBUG[31884] res_agi.c: Wow, connected! [2012-06-12 14:43:21] VERBOSE[31884] res_agi.c: -- AGI Script Executing Application: (NoCDR) Options: () [2012-06-12 14:43:21] VERBOSE[31884] res_agi.c: -- >AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 0 [2012-06-12 14:43:21] DEBUG[31884] pbx.c: Result of 'EXTEN' is 'h' [2012-06-12 14:43:21] DEBUG[31884] pbx.c: Result of 'ORGDEST' is '12' [2012-06-12 14:43:21] DEBUG[31884] pbx.c: Launching 'NoOp' [2012-06-12 14:43:21] VERBOSE[31884] pbx.c: -- Executing [h@CC:4] NoOp("Bridge/Local/12@CC-be4b;2", ""END ===================="h" "12"") in new stack [2012-06-12 14:43:21] DEBUG[31884] pbx.c: Launching 'Hangup' [2012-06-12 14:43:21] VERBOSE[31884] pbx.c: -- Executing [h@CC:5] Hangup("Bridge/Local/12@CC-be4b;2", "") in new stack [2012-06-12 14:43:21] DEBUG[31884] pbx.c: Spawn extension (CC,h,5) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:21] VERBOSE[31884] pbx.c: == Spawn extension (CC, h, 5) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:21] DEBUG[31884] channel.c: Hanging up zombie 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:21] DEBUG[29826] manager.c: Examining event: Event: Hangup Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 Uniqueid: 1339504996.219 CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Cause: 16 Cause-txt: Normal Clearing [2012-06-12 14:43:21] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for Bridge - Local/12@CC [2012-06-12 14:43:21] DEBUG[9330] devicestate.c: Changing state for Bridge/Local/12@CC - state 0 (Unknown) [2012-06-12 14:43:21] DEBUG[9330] devicestate.c: device 'Bridge/Local/12@CC' state '0' [2012-06-12 14:43:21] DEBUG[9345] app_queue.c: Device 'Bridge/Local/12@CC' changed to state '0' (Unknown) but we don't care because they're not a member of any queue. [2012-06-12 14:43:21] DEBUG[31934] res_rtp_asterisk.c: Ooh, format changed from unknown to alaw [2012-06-12 14:43:21] DEBUG[31934] res_rtp_asterisk.c: Created smoother: format: alaw ms: 20 len: 160 [2012-06-12 14:43:23] VERBOSE[9325] asterisk.c: -- Remote UNIX connection [2012-06-12 14:43:24] DEBUG[31934] res_rtp_asterisk.c: Got RTCP report of 84 bytes [2012-06-12 14:43:25] DEBUG[9339] chan_sip.c: = Looking for Call ID: 656b2de6614377017a3339462a3db369@10.0.4.239:5060 (Checking From) --From tag 4e54044e --To-tag as12f90297 [2012-06-12 14:43:25] DEBUG[9339] chan_sip.c: **** Received BYE (8) - Command in SIP BYE [2012-06-12 14:43:25] DEBUG[9339] netsock2.c: Splitting '10.0.0.174:5060' into... [2012-06-12 14:43:25] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port '5060'. [2012-06-12 14:43:25] DEBUG[9339] chan_sip.c: Setting SIP_ALREADYGONE on dialog 656b2de6614377017a3339462a3db369@10.0.4.239:5060 [2012-06-12 14:43:25] DEBUG[9339] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0xa00b1e8' [2012-06-12 14:43:25] DEBUG[9339] chan_sip.c: Received bye, issuing owner hangup [2012-06-12 14:43:25] DEBUG[9339] chan_sip.c: Trying to put 'SIP/2.0 200' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:43:25] DEBUG[31934] channel.c: Didn't get a frame from channel: SIP/test002-00000061 [2012-06-12 14:43:25] DEBUG[31934] channel.c: Bridge stops bridging channels SIP/test002-00000061 and Local/12@CC-be4b;2 [2012-06-12 14:43:25] DEBUG[31327] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:43:25] DEBUG[31934] channel.c: Soft-Hanging up channel 'SIP/test002-00000061' [2012-06-12 14:43:25] DEBUG[31934] pbx.c: Launching 'AGI' [2012-06-12 14:43:25] VERBOSE[31934] pbx.c: -- Executing [h@CC_ONLINE_CLIENT:1] AGI("SIP/test002-00000061", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:43:25] DEBUG[31934] res_agi.c: Hungup channel detected, running agi in dead mode. [2012-06-12 14:43:25] DEBUG[31934] res_agi.c: Wow, connected! [2012-06-12 14:43:25] DEBUG[29826] manager.c: Examining event: Event: Unlink Privilege: call,all Channel1: SIP/test002-00000061 Channel2: Local/12@CC-be4b;2 Uniqueid1: 1339504999.220 Uniqueid2: 1339505001.221 CallerID1: CallerID2: [2012-06-12 14:43:25] DEBUG[31934] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:25] DEBUG[31934] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:25] DEBUG[31934] pbx.c: Result of 'NUMBERID' is '225' [2012-06-12 14:43:25] DEBUG[31934] pbx.c: Result of 'CDRID' is '339' [2012-06-12 14:43:25] DEBUG[31934] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:25] DEBUG[31934] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:25] DEBUG[31934] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:25] DEBUG[31934] pbx.c: Result of 'NUMBERID' is '225' [2012-06-12 14:43:25] DEBUG[31934] pbx.c: Result of 'NUMBERID' is '225' [2012-06-12 14:43:25] DEBUG[31934] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:25] DEBUG[31934] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:25] DEBUG[31934] pbx.c: Result of 'CDRID' is '339' [2012-06-12 14:43:25] DEBUG[31934] pbx.c: Result of 'CDRID' is '339' [2012-06-12 14:43:25] DEBUG[31934] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:25] DEBUG[31934] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:25] DEBUG[32033] manager.c: Running action 'Challenge' [2012-06-12 14:43:25] DEBUG[32033] manager.c: Running action 'Login' [2012-06-12 14:43:25] VERBOSE[32033] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:25] DEBUG[32033] manager.c: Running action 'UserEvent' [2012-06-12 14:43:25] DEBUG[32033] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 30633723_2# campaignname: cc001 status: ENDED number: 12 agentid: 1 source: java.lang.Object@c13c17 campaignid: 1 [2012-06-12 14:43:25] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 30633723_2# campaignname: cc001 status: ENDED number: 12 agentid: 1 source: java.lang.Object@c13c17 campaignid: 1 [2012-06-12 14:43:25] DEBUG[32033] manager.c: Running action 'Logoff' [2012-06-12 14:43:25] VERBOSE[32033] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:25] VERBOSE[31934] res_agi.c: -- AGI Script Executing Application: (Set) Options: (__CDRID=0) [2012-06-12 14:43:25] DEBUG[32035] manager.c: Running action 'Challenge' [2012-06-12 14:43:25] DEBUG[32035] manager.c: Running action 'Login' [2012-06-12 14:43:25] VERBOSE[32035] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:25] DEBUG[32035] manager.c: Running action 'UserEvent' [2012-06-12 14:43:25] DEBUG[32035] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 32729846_2# campaignname: cc001 state: NOTE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@383ed6 campaignid: 1 [2012-06-12 14:43:25] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 32729846_2# campaignname: cc001 state: NOTE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@383ed6 campaignid: 1 [2012-06-12 14:43:25] DEBUG[32035] manager.c: Running action 'Logoff' [2012-06-12 14:43:25] VERBOSE[32035] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:25] VERBOSE[31934] res_agi.c: -- AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 0 [2012-06-12 14:43:25] DEBUG[31934] pbx.c: Launching 'Hangup' [2012-06-12 14:43:25] VERBOSE[31934] pbx.c: -- Executing [h@CC_ONLINE_CLIENT:2] Hangup("SIP/test002-00000061", "") in new stack [2012-06-12 14:43:25] DEBUG[31934] features.c: Spawn extension (CC_ONLINE_CLIENT,h,2) exited non-zero on 'SIP/test002-00000061' [2012-06-12 14:43:25] VERBOSE[31934] features.c: == Spawn extension (CC_ONLINE_CLIENT, h, 2) exited non-zero on 'SIP/test002-00000061' [2012-06-12 14:43:25] VERBOSE[31934] cdr_adaptive_odbc.c: > [INSERT INTO cdr (dst,dcontext,channel,lastapp,lastdata,duration,billsec,disposition,amaflags,accountcode,uniqueid,userfield,number_a,number_b,src_interface,dst_interface,is_outbound,is_inbound,src_account,dst_account) VALUES ('test001','CC_ONLINE_CLIENT','SIP/test002-00000061','Bridge','Local/12@CC-be4b;2',6,4,'ANSWERED',3,'cc001','1339504999.220','CC:cc001;','cc001','12','cc001','CALLEX/test002','t','t','cc001','test002')] [2012-06-12 14:43:25] DEBUG[31934] res_odbc.c: odbc_release_obj2(0x9c89248) called (obj->txf = (nil)) [2012-06-12 14:43:25] DEBUG[31934] features.c: starting new PBX in CC,park,3 for chan Local/12@CC-be4b;2 [2012-06-12 14:43:25] DEBUG[32038] pbx.c: Launching 'Goto' [2012-06-12 14:43:25] VERBOSE[32038] pbx.c: -- Executing [park@CC:3] Goto("Local/12@CC-be4b;2", "return") in new stack [2012-06-12 14:43:25] VERBOSE[32038] pbx.c: -- Goto (CC,park,2) [2012-06-12 14:43:25] DEBUG[32038] pbx.c: Result of 'CCMoh' is 'default' [2012-06-12 14:43:25] DEBUG[32038] pbx.c: Launching 'MusicOnHold' [2012-06-12 14:43:25] VERBOSE[32038] pbx.c: -- Executing [park@CC:2] MusicOnHold("Local/12@CC-be4b;2", "default") in new stack [2012-06-12 14:43:25] VERBOSE[32038] res_musiconhold.c: -- Started music on hold, class 'default', on Local/12@CC-be4b;2 [2012-06-12 14:43:25] DEBUG[32038] channel.c: Scheduling timer at (50 requested / 50 actual) timer ticks per second [2012-06-12 14:43:25] DEBUG[31934] features.c: SUCCESS continuing PBX on chan Local/12@CC-be4b;2 [2012-06-12 14:43:25] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Start Channel: Local/12@CC-be4b;2 UniqueID: 1339505001.221 Class: default [2012-06-12 14:43:25] DEBUG[31934] res_agi.c: SIP/test002-00000061 hungup [2012-06-12 14:43:25] DEBUG[31934] pbx.c: Result of 'BRIDGERESULT' is 'SUCCESS' [2012-06-12 14:43:25] DEBUG[32038] channel.c: Set channel Local/12@CC-be4b;2 to write format slin [2012-06-12 14:43:25] DEBUG[32038] res_musiconhold.c: Local/12@CC-be4b;2 Opened file 0 '/var/lib/asterisk/moh/datera' [2012-06-12 14:43:25] DEBUG[31327] res_rtp_asterisk.c: Difference is 664, ms is 103 [2012-06-12 14:43:25] VERBOSE[31934] res_agi.c: -- AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 4 [2012-06-12 14:43:25] DEBUG[31934] pbx.c: Spawn extension (CC_ONLINE_CLIENT,test001,1) exited non-zero on 'SIP/test002-00000061' [2012-06-12 14:43:25] VERBOSE[31934] pbx.c: == Spawn extension (CC_ONLINE_CLIENT, test001, 1) exited non-zero on 'SIP/test002-00000061' [2012-06-12 14:43:25] DEBUG[31934] channel.c: Soft-Hanging up channel 'SIP/test002-00000061' [2012-06-12 14:43:25] DEBUG[31934] channel.c: Hanging up channel 'SIP/test002-00000061' [2012-06-12 14:43:25] DEBUG[31934] chan_sip.c: Hanging up zombie call. Be scared. [2012-06-12 14:43:25] DEBUG[31934] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:43:25] DEBUG[31934] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0xa00b1e8' [2012-06-12 14:43:25] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:25] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:25] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 1 (Not in use) [2012-06-12 14:43:25] DEBUG[9330] devicestate.c: device 'SIP/test002' state '1' [2012-06-12 14:43:25] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:25] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:25] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:25] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:25] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:25] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:25] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:25] DEBUG[29826] manager.c: Examining event: Event: Hangup Privilege: call,all Channel: SIP/test002-00000061 Uniqueid: 1339504999.220 CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Cause: 16 Cause-txt: Normal Clearing [2012-06-12 14:43:25] DEBUG[31934] res_monitor.c: monitor executing /usr/local/callex/bin/CallRecorderMix.sh "/var/spool/asterisk/monitor/2012-06-12_14-43-21_test001_12-in.wav" "/var/spool/asterisk/monitor/2012-06-12_14-43-21_test001_12-out.wav" "/var/spool/asterisk/monitor/2012-06-12_14-43-21_test001_12.wav" & [2012-06-12 14:43:25] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 0 [2012-06-12 14:43:25] DEBUG[29826] manager.c: Examining event: Event: MonitorStop Privilege: call,all Channel: SIP/test002-00000061 Uniqueid: 1339504999.220 [2012-06-12 14:43:25] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:25] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:25] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 1 (Not in use) [2012-06-12 14:43:25] DEBUG[9330] devicestate.c: device 'SIP/test002' state '1' [2012-06-12 14:43:25] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:25] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:25] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:25] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:25] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:25] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:26] DEBUG[32078] manager.c: Running action 'Challenge' [2012-06-12 14:43:26] DEBUG[32078] manager.c: Running action 'Login' [2012-06-12 14:43:26] VERBOSE[32078] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:26] DEBUG[32078] manager.c: Running action 'UserEvent' [2012-06-12 14:43:26] DEBUG[32078] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 466759_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@17ea55f campaignid: 1 [2012-06-12 14:43:26] DEBUG[32078] manager.c: Running action 'Logoff' [2012-06-12 14:43:26] VERBOSE[32078] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:26] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 466759_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@17ea55f campaignid: 1 [2012-06-12 14:43:26] DEBUG[32081] manager.c: Running action 'Challenge' [2012-06-12 14:43:26] DEBUG[32081] manager.c: Running action 'Login' [2012-06-12 14:43:26] VERBOSE[32081] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:26] DEBUG[32081] manager.c: Running action 'UserEvent' [2012-06-12 14:43:26] DEBUG[32081] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 23465524_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1aed7c1 campaignid: 1 [2012-06-12 14:43:26] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 23465524_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1aed7c1 campaignid: 1 [2012-06-12 14:43:26] DEBUG[32081] manager.c: Running action 'Logoff' [2012-06-12 14:43:26] VERBOSE[32081] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:29] DEBUG[32124] manager.c: Running action 'Challenge' [2012-06-12 14:43:29] DEBUG[32124] manager.c: Running action 'Login' [2012-06-12 14:43:29] VERBOSE[32124] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:29] DEBUG[32124] manager.c: Running action 'UserEvent' [2012-06-12 14:43:29] DEBUG[32124] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 10025060_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@13f54ae campaignid: 1 [2012-06-12 14:43:29] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 10025060_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@13f54ae campaignid: 1 [2012-06-12 14:43:29] DEBUG[32124] manager.c: Running action 'Logoff' [2012-06-12 14:43:29] VERBOSE[32124] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:29] DEBUG[32126] manager.c: Running action 'Challenge' [2012-06-12 14:43:29] DEBUG[32126] manager.c: Running action 'Login' [2012-06-12 14:43:29] VERBOSE[32126] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:29] DEBUG[32126] manager.c: Running action 'UserEvent' [2012-06-12 14:43:29] DEBUG[32126] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 32227294_2# campaignname: cc001 status: PROCESSING number: 12 agentid: 1 source: java.lang.Object@964c2b campaignid: 1 [2012-06-12 14:43:29] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 32227294_2# campaignname: cc001 status: PROCESSING number: 12 agentid: 1 source: java.lang.Object@964c2b campaignid: 1 [2012-06-12 14:43:29] DEBUG[32126] manager.c: Running action 'Logoff' [2012-06-12 14:43:29] VERBOSE[32126] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:29] DEBUG[32128] manager.c: Running action 'Challenge' [2012-06-12 14:43:29] DEBUG[32128] manager.c: Running action 'Login' [2012-06-12 14:43:29] VERBOSE[32128] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:29] DEBUG[32128] manager.c: Running action 'UserEvent' [2012-06-12 14:43:29] DEBUG[32128] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 15229043_2# campaignname: cc001 state: BUSY lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1df43e2 campaignid: 1 [2012-06-12 14:43:29] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 15229043_2# campaignname: cc001 state: BUSY lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1df43e2 campaignid: 1 [2012-06-12 14:43:29] DEBUG[32128] manager.c: Running action 'Logoff' [2012-06-12 14:43:29] VERBOSE[32128] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:29] DEBUG[32131] manager.c: Running action 'Challenge' [2012-06-12 14:43:29] DEBUG[32131] manager.c: Running action 'Login' [2012-06-12 14:43:29] VERBOSE[32131] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:29] DEBUG[32131] manager.c: Running action 'Originate' [2012-06-12 14:43:29] DEBUG[32133] chan_sip.c: Asked to create a SIP channel with formats: 0x40 (slin) [2012-06-12 14:43:29] VERBOSE[32133] netsock.c: == Using UDPTL TOS bits 136 [2012-06-12 14:43:29] VERBOSE[32133] netsock.c: == Using UDPTL CoS mark 4 [2012-06-12 14:43:29] DEBUG[32133] chan_sip.c: Allocating new SIP dialog for 46e04db52675483c798ac722434c855a@127.0.0.1:0 - INVITE (No RTP) [2012-06-12 14:43:29] DEBUG[32133] rtp_engine.c: Using engine 'asterisk' for RTP instance '0xb5c02890' [2012-06-12 14:43:29] DEBUG[32133] res_rtp_asterisk.c: Allocated port 12492 for RTP instance '0xb5c02890' [2012-06-12 14:43:29] DEBUG[32133] rtp_engine.c: RTP instance '0xb5c02890' is setup and ready to go [2012-06-12 14:43:29] DEBUG[32133] res_rtp_asterisk.c: Setup RTCP on RTP instance '0xb5c02890' [2012-06-12 14:43:29] VERBOSE[32133] netsock2.c: == Using SIP RTP TOS bits 136 [2012-06-12 14:43:29] VERBOSE[32133] netsock2.c: == Using SIP RTP CoS mark 4 [2012-06-12 14:43:29] DEBUG[32133] chan_sip.c: Setting NAT on RTP to On [2012-06-12 14:43:29] DEBUG[32133] chan_sip.c: Setting NAT on UDPTL to On [2012-06-12 14:43:29] DEBUG[32133] acl.c: For destination '10.0.0.174', our source address is '10.0.4.239'. [2012-06-12 14:43:29] DEBUG[32133] chan_sip.c: Setting SIP_TRANSPORT_UDP with address 10.0.4.239:5060 [2012-06-12 14:43:29] DEBUG[29826] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: SIP/test002-00000062 ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: test002 Exten: Context: CALLEX Uniqueid: 1339505009.222 [2012-06-12 14:43:29] DEBUG[32131] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: SIP/test002-00000062 ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: test002 Exten: Context: CALLEX Uniqueid: 1339505009.222 [2012-06-12 14:43:29] DEBUG[32131] manager.c: Running action 'Logoff' [2012-06-12 14:43:29] VERBOSE[32131] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:29] DEBUG[32133] chan_sip.c: *** Our native formats are 0x8 (alaw) [2012-06-12 14:43:29] DEBUG[32133] chan_sip.c: *** Joint capabilities are 0x108 (alaw|g729) [2012-06-12 14:43:29] DEBUG[32133] chan_sip.c: *** Our capabilities are 0x108 (alaw|g729) [2012-06-12 14:43:29] DEBUG[32133] chan_sip.c: *** AST_CODEC_CHOOSE formats are 0x8 (alaw) [2012-06-12 14:43:29] DEBUG[32133] chan_sip.c: *** Our preferred formats from the incoming channel are 0x40 (slin) [2012-06-12 14:43:29] DEBUG[32133] chan_sip.c: This channel will not be able to handle video. [2012-06-12 14:43:29] DEBUG[29826] manager.c: Examining event: Event: NewAccountCode Privilege: call,all Channel: SIP/test002-00000062 Uniqueid: 1339505009.222 AccountCode: cc001 OldAccountCode: test002 [2012-06-12 14:43:29] DEBUG[32133] chan_sip.c: Outgoing Call for test002 [2012-06-12 14:43:29] DEBUG[32133] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:43:29] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:29] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:29] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 6 (Ringing) [2012-06-12 14:43:29] DEBUG[9330] devicestate.c: device 'SIP/test002' state '6' [2012-06-12 14:43:29] DEBUG[32133] chan_sip.c: ** Our capability: 0x108 (alaw|g729) Video flag: False Text flag: False [2012-06-12 14:43:29] DEBUG[32133] chan_sip.c: ** Our prefcodec: 0x40 (slin) [2012-06-12 14:43:29] DEBUG[32133] chan_sip.c: -- Done with adding codecs to SDP [2012-06-12 14:43:29] DEBUG[32133] chan_sip.c: Done building SDP. Settling with this capability: 0x108 (alaw|g729) [2012-06-12 14:43:29] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:29] DEBUG[32133] chan_sip.c: Initializing initreq for method INVITE - callid 0fd8a40a6a2b457079b5e8fb1c75df80@10.0.4.239:5060 [2012-06-12 14:43:29] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:29] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:29] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:29] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:29] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:43:29] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 8 [2012-06-12 14:43:29] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:43:29] DEBUG[32133] chan_sip.c: Trying to put 'INVITE sip:' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:43:29] DEBUG[9339] chan_sip.c: = Looking for Call ID: 0fd8a40a6a2b457079b5e8fb1c75df80@10.0.4.239:5060 (Checking To) --From tag as31527070 --To-tag 7a68442a [2012-06-12 14:43:29] DEBUG[9339] chan_sip.c: (Provisional) Stopping retransmission (but retaining packet) on '0fd8a40a6a2b457079b5e8fb1c75df80@10.0.4.239:5060' Request 102: Found [2012-06-12 14:43:29] DEBUG[9339] chan_sip.c: SIP response 180 to standard invite [2012-06-12 14:43:29] DEBUG[9339] chan_sip.c: build_route: Contact hop: [2012-06-12 14:43:29] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:29] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:29] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 6 (Ringing) [2012-06-12 14:43:29] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: SIP/test002-00000062 ChannelState: 5 ChannelStateDesc: Ringing CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339505009.222 [2012-06-12 14:43:29] DEBUG[9330] devicestate.c: device 'SIP/test002' state '6' [2012-06-12 14:43:29] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:43:29] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:29] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:29] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:29] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:29] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:29] DEBUG[9339] chan_sip.c: Auto destroying SIP dialog '31729173763480aa096582853553801d@10.0.4.239:5060' [2012-06-12 14:43:29] DEBUG[9339] chan_sip.c: Destroying SIP dialog 31729173763480aa096582853553801d@10.0.4.239:5060 [2012-06-12 14:43:29] DEBUG[9339] rtp_engine.c: Destroyed RTP instance '0x9f76218' [2012-06-12 14:43:30] DEBUG[9339] chan_sip.c: = Looking for Call ID: 0fd8a40a6a2b457079b5e8fb1c75df80@10.0.4.239:5060 (Checking To) --From tag as31527070 --To-tag 7a68442a [2012-06-12 14:43:30] DEBUG[9339] chan_sip.c: Acked pending invite 102 [2012-06-12 14:43:30] DEBUG[9339] chan_sip.c: Stopping retransmission on '0fd8a40a6a2b457079b5e8fb1c75df80@10.0.4.239:5060' of Request 102: Match Found [2012-06-12 14:43:30] DEBUG[9339] chan_sip.c: SIP response 200 to standard invite [2012-06-12 14:43:30] DEBUG[9339] chan_sip.c: Processing session-level SDP v=0... UNSUPPORTED. [2012-06-12 14:43:30] DEBUG[9339] chan_sip.c: Processing session-level SDP o=Zoiper_user 0 2 IN IP4 10.0.0.174... UNSUPPORTED. [2012-06-12 14:43:30] DEBUG[9339] chan_sip.c: Processing session-level SDP s=Zoiper_session... UNSUPPORTED. [2012-06-12 14:43:30] DEBUG[9339] netsock2.c: Splitting '10.0.0.174' into... [2012-06-12 14:43:30] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port ''. [2012-06-12 14:43:30] DEBUG[9339] chan_sip.c: Processing session-level SDP c=IN IP4 10.0.0.174... OK. [2012-06-12 14:43:30] DEBUG[9339] chan_sip.c: Processing session-level SDP t=0 0... UNSUPPORTED. [2012-06-12 14:43:30] DEBUG[9339] rtp_engine.c: Setting payload 8 based on m type on 0xb62cfc40 [2012-06-12 14:43:30] DEBUG[9339] rtp_engine.c: Setting payload 3 based on m type on 0xb62cfc40 [2012-06-12 14:43:30] DEBUG[9339] rtp_engine.c: Setting payload 0 based on m type on 0xb62cfc40 [2012-06-12 14:43:30] DEBUG[9339] rtp_engine.c: Setting payload 110 based on m type on 0xb62cfc40 [2012-06-12 14:43:30] DEBUG[9339] rtp_engine.c: Setting payload 98 based on m type on 0xb62cfc40 [2012-06-12 14:43:30] DEBUG[9339] rtp_engine.c: Setting payload 101 based on m type on 0xb62cfc40 [2012-06-12 14:43:30] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:8 PCMA/8000... OK. [2012-06-12 14:43:30] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:3 GSM/8000... OK. [2012-06-12 14:43:30] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:0 PCMU/8000... OK. [2012-06-12 14:43:30] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:110 speex/8000... OK. [2012-06-12 14:43:30] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:98 iLBC/8000... OK. [2012-06-12 14:43:30] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=fmtp:98 mode=30... UNSUPPORTED. [2012-06-12 14:43:30] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:101 telephone-event/8000... OK. [2012-06-12 14:43:30] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=fmtp:101 0-15... UNSUPPORTED. [2012-06-12 14:43:30] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=sendrecv... OK. [2012-06-12 14:43:30] DEBUG[9339] rtp_engine.c: Incorporating payload 0 on 0xb62cfc40 [2012-06-12 14:43:30] DEBUG[9339] rtp_engine.c: Incorporating payload 3 on 0xb62cfc40 [2012-06-12 14:43:30] DEBUG[9339] rtp_engine.c: Incorporating payload 8 on 0xb62cfc40 [2012-06-12 14:43:30] DEBUG[9339] rtp_engine.c: Incorporating payload 98 on 0xb62cfc40 [2012-06-12 14:43:30] DEBUG[9339] rtp_engine.c: Incorporating payload 101 on 0xb62cfc40 [2012-06-12 14:43:30] DEBUG[9339] rtp_engine.c: Incorporating payload 110 on 0xb62cfc40 [2012-06-12 14:43:30] DEBUG[9339] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0xb5c02890' [2012-06-12 14:43:30] DEBUG[9339] rtp_engine.c: Copying payload 0 from 0xb62cfc40 to 0xb5c02a3c [2012-06-12 14:43:30] DEBUG[9339] rtp_engine.c: Copying payload 3 from 0xb62cfc40 to 0xb5c02a3c [2012-06-12 14:43:30] DEBUG[9339] rtp_engine.c: Copying payload 8 from 0xb62cfc40 to 0xb5c02a3c [2012-06-12 14:43:30] DEBUG[9339] rtp_engine.c: Copying payload 98 from 0xb62cfc40 to 0xb5c02a3c [2012-06-12 14:43:30] DEBUG[9339] rtp_engine.c: Copying payload 101 from 0xb62cfc40 to 0xb5c02a3c [2012-06-12 14:43:30] DEBUG[9339] rtp_engine.c: Copying payload 110 from 0xb62cfc40 to 0xb5c02a3c [2012-06-12 14:43:30] DEBUG[9339] res_rtp_asterisk.c: Ignoring duplicate RTCP property on RTP instance '0xb5c02890' [2012-06-12 14:43:30] DEBUG[9339] chan_sip.c: We're settling with these formats: 0x8 (alaw) [2012-06-12 14:43:30] DEBUG[9339] chan_sip.c: We have an owner, now see if we need to change this call [2012-06-12 14:43:30] DEBUG[9339] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:43:30] DEBUG[9339] chan_sip.c: build_route: Contact hop: [2012-06-12 14:43:30] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:30] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:30] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 2 (In use) [2012-06-12 14:43:30] DEBUG[9330] devicestate.c: device 'SIP/test002' state '2' [2012-06-12 14:43:30] DEBUG[9339] netsock2.c: Splitting '10.0.0.174:5060' into... [2012-06-12 14:43:30] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port '5060'. [2012-06-12 14:43:30] DEBUG[9339] chan_sip.c: Trying to put 'ACK sip:tes' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:43:30] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:30] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:30] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:30] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:30] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:30] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:30] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: SIP/test002-00000062 ChannelState: 6 ChannelStateDesc: Up CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339505009.222 [2012-06-12 14:43:30] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:30] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:30] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 1 [2012-06-12 14:43:30] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:30] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 2 (In use) [2012-06-12 14:43:30] DEBUG[9330] devicestate.c: device 'SIP/test002' state '2' [2012-06-12 14:43:30] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:30] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:30] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:30] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:30] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:30] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:30] VERBOSE[32133] pbx.c: > Channel SIP/test002-00000062 was answered. [2012-06-12 14:43:30] DEBUG[29826] manager.c: Examining event: Event: OriginateResponse Privilege: call,all ActionID: 31378572_2# Response: Success Channel: SIP/test002-00000062 Context: CC_ONLINE_CLIENT Exten: test001 Reason: 4 Uniqueid: 1339505009.222 CallerIDNum: CallerIDName: [2012-06-12 14:43:30] DEBUG[32138] pbx.c: Launching 'AGI' [2012-06-12 14:43:30] VERBOSE[32138] pbx.c: -- Executing [test001@CC_ONLINE_CLIENT:1] AGI("SIP/test002-00000062", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:43:30] DEBUG[32138] res_agi.c: Wow, connected! [2012-06-12 14:43:30] DEBUG[32138] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:30] DEBUG[32138] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:30] DEBUG[32138] pbx.c: Result of 'NUMBERID' is '226' [2012-06-12 14:43:30] DEBUG[32138] pbx.c: Result of 'CDRID' is '340' [2012-06-12 14:43:30] DEBUG[32138] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:30] DEBUG[32138] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:30] DEBUG[32138] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:30] DEBUG[32138] pbx.c: Result of 'NUMBERID' is '226' [2012-06-12 14:43:30] DEBUG[32138] pbx.c: Result of 'NUMBERID' is '226' [2012-06-12 14:43:30] DEBUG[32138] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:30] DEBUG[32138] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:30] DEBUG[32138] pbx.c: Result of 'CDRID' is '340' [2012-06-12 14:43:30] DEBUG[32138] pbx.c: Result of 'CDRID' is '340' [2012-06-12 14:43:30] DEBUG[32138] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:30] DEBUG[32138] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:30] DEBUG[32138] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:43:30] DEBUG[32138] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:43:30] VERBOSE[32138] res_agi.c: -- AGI Script Executing Application: (Monitor) Options: (wav,/var/spool/asterisk/monitor/2012-06-12_14-43-30_test001_12,mb) [2012-06-12 14:43:30] VERBOSE[32138] res_agi.c: -- AGI Script Executing Application: (Set) Options: (__MONITOR=1) [2012-06-12 14:43:30] DEBUG[32138] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:43:30] VERBOSE[32138] res_agi.c: -- AGI Script Executing Application: (Bridge) Options: (Local/12@CC-be4b;2) [2012-06-12 14:43:30] DEBUG[29826] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: Exten: Context: Uniqueid: 1339505010.223 [2012-06-12 14:43:30] VERBOSE[32138] res_musiconhold.c: -- Stopped music on hold on Local/12@CC-be4b;2 [2012-06-12 14:43:30] DEBUG[32138] channel.c: Set channel Local/12@CC-be4b;2 to write format alaw [2012-06-12 14:43:30] DEBUG[32138] channel.c: Scheduling timer at (0 requested / 0 actual) timer ticks per second [2012-06-12 14:43:30] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Stop Channel: Local/12@CC-be4b;2 UniqueID: 1339505001.221 [2012-06-12 14:43:30] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for Bridge - Local/12@CC [2012-06-12 14:43:30] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 ChannelState: 6 ChannelStateDesc: Up CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339505010.223 [2012-06-12 14:43:30] DEBUG[9330] devicestate.c: Changing state for Bridge/Local/12@CC - state 2 (In use) [2012-06-12 14:43:30] DEBUG[9330] devicestate.c: device 'Bridge/Local/12@CC' state '2' [2012-06-12 14:43:30] DEBUG[9345] app_queue.c: Device 'Bridge/Local/12@CC' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:30] DEBUG[32138] channel.c: Planning to masquerade channel Local/12@CC-be4b;2 into the structure of Bridge/Local/12@CC-be4b;2 [2012-06-12 14:43:30] DEBUG[32138] channel.c: Done planning to masquerade channel Local/12@CC-be4b;2 into the structure of Bridge/Local/12@CC-be4b;2 [2012-06-12 14:43:30] DEBUG[32138] channel.c: Actually Masquerading Local/12@CC-be4b;2(6) into the structure of Bridge/Local/12@CC-be4b;2(6) [2012-06-12 14:43:30] DEBUG[29826] manager.c: Examining event: Event: Masquerade Privilege: call,all Clone: Local/12@CC-be4b;2 CloneState: Up Original: Bridge/Local/12@CC-be4b;2 OriginalState: Up [2012-06-12 14:43:30] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Local/12@CC-be4b;2 Newname: Local/12@CC-be4b;2 Uniqueid: 1339505001.221 [2012-06-12 14:43:30] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 Newname: Local/12@CC-be4b;2 Uniqueid: 1339505010.223 [2012-06-12 14:43:30] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Local/12@CC-be4b;2 Newname: Bridge/Local/12@CC-be4b;2 Uniqueid: 1339505001.221 [2012-06-12 14:43:30] DEBUG[29826] manager.c: Examining event: Event: NewCallerid Privilege: call,all Channel: Local/12@CC-be4b;2 CallerIDNum: CallerIDName: Uniqueid: 1339505010.223 CID-CallingPres: 0 (Presentation Allowed, Not Screened) [2012-06-12 14:43:30] DEBUG[32138] channel.c: Putting channel Local/12@CC-be4b;2 in alaw/alaw formats [2012-06-12 14:43:30] DEBUG[32138] channel.c: Released clone lock on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:30] DEBUG[32138] channel.c: Done Masquerading Local/12@CC-be4b;2 (6) [2012-06-12 14:43:30] DEBUG[31327] res_rtp_asterisk.c: Changing ssrc from 1401137429 to 635537674 due to a source change [2012-06-12 14:43:30] DEBUG[29826] manager.c: Examining event: Event: BridgeExec Privilege: call,all Response: Success Channel1: SIP/test002-00000062 Channel2: Local/12@CC-be4b;2 [2012-06-12 14:43:30] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Stop Channel: Bridge/Local/12@CC-be4b;2 UniqueID: 1339505001.221 [2012-06-12 14:43:30] DEBUG[32038] pbx.c: Spawn extension (CC,park,2) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:30] VERBOSE[32038] pbx.c: == Spawn extension (CC, park, 2) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:30] DEBUG[32038] channel.c: Soft-Hanging up channel 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:30] DEBUG[32038] pbx.c: Result of 'ORGDEST' is '12' [2012-06-12 14:43:30] DEBUG[32038] pbx.c: Expression result is '1' [2012-06-12 14:43:30] DEBUG[32038] pbx.c: Launching 'GotoIf' [2012-06-12 14:43:30] VERBOSE[32038] pbx.c: -- Executing [h@CC:1] GotoIf("Bridge/Local/12@CC-be4b;2", "1?3") in new stack [2012-06-12 14:43:30] VERBOSE[32038] pbx.c: -- Goto (CC,h,3) [2012-06-12 14:43:30] DEBUG[32038] pbx.c: Launching 'AGI' [2012-06-12 14:43:30] VERBOSE[32038] pbx.c: -- Executing [h@CC:3] AGI("Bridge/Local/12@CC-be4b;2", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:43:30] DEBUG[32038] res_agi.c: Hungup channel detected, running agi in dead mode. [2012-06-12 14:43:30] DEBUG[32038] res_agi.c: Wow, connected! [2012-06-12 14:43:30] VERBOSE[32038] res_agi.c: -- AGI Script Executing Application: (NoCDR) Options: () [2012-06-12 14:43:30] VERBOSE[32038] res_agi.c: -- >AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 0 [2012-06-12 14:43:30] DEBUG[32038] pbx.c: Result of 'EXTEN' is 'h' [2012-06-12 14:43:30] DEBUG[32038] pbx.c: Result of 'ORGDEST' is '12' [2012-06-12 14:43:30] DEBUG[32038] pbx.c: Launching 'NoOp' [2012-06-12 14:43:30] VERBOSE[32038] pbx.c: -- Executing [h@CC:4] NoOp("Bridge/Local/12@CC-be4b;2", ""END ===================="h" "12"") in new stack [2012-06-12 14:43:30] DEBUG[32038] pbx.c: Launching 'Hangup' [2012-06-12 14:43:30] VERBOSE[32038] pbx.c: -- Executing [h@CC:5] Hangup("Bridge/Local/12@CC-be4b;2", "") in new stack [2012-06-12 14:43:30] DEBUG[32038] pbx.c: Spawn extension (CC,h,5) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:30] VERBOSE[32038] pbx.c: == Spawn extension (CC, h, 5) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:30] DEBUG[32038] channel.c: Hanging up zombie 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:30] DEBUG[29826] manager.c: Examining event: Event: Hangup Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 Uniqueid: 1339505001.221 CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Cause: 16 Cause-txt: Normal Clearing [2012-06-12 14:43:30] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for Bridge - Local/12@CC [2012-06-12 14:43:30] DEBUG[9330] devicestate.c: Changing state for Bridge/Local/12@CC - state 0 (Unknown) [2012-06-12 14:43:30] DEBUG[9330] devicestate.c: device 'Bridge/Local/12@CC' state '0' [2012-06-12 14:43:30] DEBUG[9345] app_queue.c: Device 'Bridge/Local/12@CC' changed to state '0' (Unknown) but we don't care because they're not a member of any queue. [2012-06-12 14:43:30] DEBUG[29826] manager.c: Examining event: Event: MonitorStart Privilege: call,all Channel: SIP/test002-00000062 Uniqueid: 1339505009.222 [2012-06-12 14:43:30] DEBUG[29826] manager.c: Examining event: Event: NewAccountCode Privilege: call,all Channel: Local/12@CC-be4b;2 Uniqueid: 1339505010.223 AccountCode: cc001 OldAccountCode: cc001 [2012-06-12 14:43:30] DEBUG[32138] features.c: bridge answer set, chan answer set [2012-06-12 14:43:30] DEBUG[32138] channel.c: setting peeraccount to cc001 for Local/12@CC-be4b;2 from data on channel SIP/test002-00000062 [2012-06-12 14:43:30] DEBUG[32138] channel.c: setting peeraccount to cc001 for SIP/test002-00000062 from data on channel Local/12@CC-be4b;2 [2012-06-12 14:43:30] DEBUG[29826] manager.c: Examining event: Event: Bridge Privilege: call,all Bridgestate: Link Bridgetype: core Channel1: SIP/test002-00000062 Channel2: Local/12@CC-be4b;2 Uniqueid1: 1339505009.222 Uniqueid2: 1339505010.223 CallerID1: CallerID2: [2012-06-12 14:43:30] DEBUG[32138] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:43:30] DEBUG[31327] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:43:30] DEBUG[32138] res_rtp_asterisk.c: Ooh, format changed from unknown to alaw [2012-06-12 14:43:30] DEBUG[32138] res_rtp_asterisk.c: Created smoother: format: alaw ms: 20 len: 160 [2012-06-12 14:43:31] DEBUG[9339] chan_sip.c: = Looking for Call ID: NDU1NzIzMTVhYmVmNDJmMjMxNWE2YTJiYmMwNzZmY2Y. (Checking From) --From tag 34569135 --To-tag [2012-06-12 14:43:31] DEBUG[9339] acl.c: For destination '10.0.0.174', our source address is '10.0.4.239'. [2012-06-12 14:43:31] DEBUG[9339] chan_sip.c: Setting SIP_TRANSPORT_UDP with address 10.0.4.239:5060 [2012-06-12 14:43:31] DEBUG[9339] chan_sip.c: Allocating new SIP dialog for NDU1NzIzMTVhYmVmNDJmMjMxNWE2YTJiYmMwNzZmY2Y. - REGISTER (No RTP) [2012-06-12 14:43:31] DEBUG[9339] chan_sip.c: **** Received REGISTER (2) - Command in SIP REGISTER [2012-06-12 14:43:31] DEBUG[9339] netsock2.c: Splitting '10.0.0.174:5060' into... [2012-06-12 14:43:31] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port '5060'. [2012-06-12 14:43:31] DEBUG[9339] netsock2.c: Splitting '10.0.4.239' into... [2012-06-12 14:43:31] DEBUG[9339] netsock2.c: ...host '10.0.4.239' and port ''. [2012-06-12 14:43:31] DEBUG[9339] chan_sip.c: Trying to put 'SIP/2.0 401' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:43:31] DEBUG[9339] chan_sip.c: = Looking for Call ID: NDU1NzIzMTVhYmVmNDJmMjMxNWE2YTJiYmMwNzZmY2Y. (Checking From) --From tag 34569135 --To-tag [2012-06-12 14:43:31] DEBUG[9339] netsock2.c: Splitting '10.0.4.239' into... [2012-06-12 14:43:31] DEBUG[9339] netsock2.c: ...host '10.0.4.239' and port ''. [2012-06-12 14:43:31] DEBUG[9339] netsock2.c: Splitting '10.0.4.239' into... [2012-06-12 14:43:31] DEBUG[9339] netsock2.c: ...host '10.0.4.239' and port ''. [2012-06-12 14:43:31] DEBUG[9339] chan_sip.c: **** Received REGISTER (2) - Command in SIP REGISTER [2012-06-12 14:43:31] DEBUG[9339] netsock2.c: Splitting '10.0.0.174:5060' into... [2012-06-12 14:43:31] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port '5060'. [2012-06-12 14:43:31] DEBUG[9339] netsock2.c: Splitting '10.0.4.239' into... [2012-06-12 14:43:31] DEBUG[9339] netsock2.c: ...host '10.0.4.239' and port ''. [2012-06-12 14:43:31] DEBUG[9339] chan_sip.c: Store REGISTER's src-IP:port for call routing. [2012-06-12 14:43:31] DEBUG[9339] res_odbc.c: odbc_release_obj2(0x9c89248) called (obj->txf = (nil)) [2012-06-12 14:43:31] DEBUG[9339] res_config_odbc.c: Skip: 0; SQL: UPDATE sip_ps SET ipaddr=?, port=?, regseconds=?, defaultuser=?, useragent=?, lastms=?, fullcontact=? WHERE name=? [2012-06-12 14:43:31] DEBUG[9339] res_config_odbc.c: Parameter 1 ('ipaddr') = '10.0.0.174' [2012-06-12 14:43:31] DEBUG[9339] res_config_odbc.c: Parameter 2 ('port') = '5060' [2012-06-12 14:43:31] DEBUG[9339] res_config_odbc.c: Parameter 3 ('regseconds') = '1339508611' [2012-06-12 14:43:31] DEBUG[9339] res_config_odbc.c: Parameter 4 ('defaultuser') = 'test002' [2012-06-12 14:43:31] DEBUG[9339] res_config_odbc.c: Parameter 5 ('useragent') = 'Zoiper rev.11137' [2012-06-12 14:43:31] DEBUG[9339] res_config_odbc.c: Parameter 6 ('lastms') = '0' [2012-06-12 14:43:31] DEBUG[9339] res_config_odbc.c: Parameter 7 ('fullcontact') = 'sip:test002@10.0.0.174:5060;rinstance=0f7c4ab99ae778d7;transport=UDP' [2012-06-12 14:43:31] DEBUG[29826] manager.c: Examining event: Event: PeerStatus Privilege: system,all ChannelType: SIP Peer: SIP/test002 PeerStatus: Registered Address: 10.0.0.174:5060 [2012-06-12 14:43:31] DEBUG[9339] res_odbc.c: odbc_release_obj2(0x9c89248) called (obj->txf = (nil)) [2012-06-12 14:43:31] DEBUG[9339] chan_sip.c: Trying to put 'SIP/2.0 200' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:43:31] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:31] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:31] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 2 (In use) [2012-06-12 14:43:31] DEBUG[9330] devicestate.c: device 'SIP/test002' state '2' [2012-06-12 14:43:31] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:31] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:31] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:31] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:31] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:31] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:32] DEBUG[9339] chan_sip.c: = Looking for Call ID: 0fd8a40a6a2b457079b5e8fb1c75df80@10.0.4.239:5060 (Checking From) --From tag 7a68442a --To-tag as31527070 [2012-06-12 14:43:32] DEBUG[9339] chan_sip.c: **** Received BYE (8) - Command in SIP BYE [2012-06-12 14:43:32] DEBUG[9339] netsock2.c: Splitting '10.0.0.174:5060' into... [2012-06-12 14:43:32] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port '5060'. [2012-06-12 14:43:32] DEBUG[9339] chan_sip.c: Setting SIP_ALREADYGONE on dialog 0fd8a40a6a2b457079b5e8fb1c75df80@10.0.4.239:5060 [2012-06-12 14:43:32] DEBUG[9339] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0xb5c02890' [2012-06-12 14:43:32] DEBUG[9339] chan_sip.c: Received bye, issuing owner hangup [2012-06-12 14:43:32] DEBUG[9339] chan_sip.c: Trying to put 'SIP/2.0 200' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:43:32] DEBUG[32138] channel.c: Didn't get a frame from channel: SIP/test002-00000062 [2012-06-12 14:43:32] DEBUG[32138] channel.c: Bridge stops bridging channels SIP/test002-00000062 and Local/12@CC-be4b;2 [2012-06-12 14:43:32] DEBUG[29826] manager.c: Examining event: Event: Unlink Privilege: call,all Channel1: SIP/test002-00000062 Channel2: Local/12@CC-be4b;2 Uniqueid1: 1339505009.222 Uniqueid2: 1339505010.223 CallerID1: CallerID2: [2012-06-12 14:43:32] DEBUG[32138] channel.c: Soft-Hanging up channel 'SIP/test002-00000062' [2012-06-12 14:43:32] DEBUG[32138] pbx.c: Launching 'AGI' [2012-06-12 14:43:32] VERBOSE[32138] pbx.c: -- Executing [h@CC_ONLINE_CLIENT:1] AGI("SIP/test002-00000062", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:43:32] DEBUG[32138] res_agi.c: Hungup channel detected, running agi in dead mode. [2012-06-12 14:43:32] DEBUG[32138] res_agi.c: Wow, connected! [2012-06-12 14:43:32] DEBUG[31327] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:43:32] DEBUG[32138] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:32] DEBUG[32138] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:32] DEBUG[32138] pbx.c: Result of 'NUMBERID' is '226' [2012-06-12 14:43:32] DEBUG[32138] pbx.c: Result of 'CDRID' is '340' [2012-06-12 14:43:32] DEBUG[32138] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:32] DEBUG[32138] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:32] DEBUG[32138] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:32] DEBUG[32138] pbx.c: Result of 'NUMBERID' is '226' [2012-06-12 14:43:32] DEBUG[32138] pbx.c: Result of 'NUMBERID' is '226' [2012-06-12 14:43:32] DEBUG[32138] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:32] DEBUG[32138] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:32] DEBUG[32138] pbx.c: Result of 'CDRID' is '340' [2012-06-12 14:43:32] DEBUG[32138] pbx.c: Result of 'CDRID' is '340' [2012-06-12 14:43:32] DEBUG[32138] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:32] DEBUG[32138] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:32] DEBUG[32143] manager.c: Running action 'Challenge' [2012-06-12 14:43:32] DEBUG[32143] manager.c: Running action 'Login' [2012-06-12 14:43:32] VERBOSE[32143] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:32] DEBUG[32143] manager.c: Running action 'UserEvent' [2012-06-12 14:43:32] DEBUG[32143] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 4992930_2# campaignname: cc001 status: ENDED number: 12 agentid: 1 source: java.lang.Object@b88d29 campaignid: 1 [2012-06-12 14:43:32] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 4992930_2# campaignname: cc001 status: ENDED number: 12 agentid: 1 source: java.lang.Object@b88d29 campaignid: 1 [2012-06-12 14:43:32] DEBUG[32143] manager.c: Running action 'Logoff' [2012-06-12 14:43:32] VERBOSE[32143] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:32] VERBOSE[32138] res_agi.c: -- AGI Script Executing Application: (Set) Options: (__CDRID=0) [2012-06-12 14:43:32] DEBUG[32145] manager.c: Running action 'Challenge' [2012-06-12 14:43:32] DEBUG[32145] manager.c: Running action 'Login' [2012-06-12 14:43:32] VERBOSE[32145] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:32] DEBUG[32145] manager.c: Running action 'UserEvent' [2012-06-12 14:43:32] DEBUG[32145] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 10307467_2# campaignname: cc001 state: NOTE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@f8e24a campaignid: 1 [2012-06-12 14:43:32] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 10307467_2# campaignname: cc001 state: NOTE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@f8e24a campaignid: 1 [2012-06-12 14:43:32] DEBUG[32145] manager.c: Running action 'Logoff' [2012-06-12 14:43:32] VERBOSE[32145] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:32] VERBOSE[32138] res_agi.c: -- AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 0 [2012-06-12 14:43:32] DEBUG[32138] pbx.c: Launching 'Hangup' [2012-06-12 14:43:32] VERBOSE[32138] pbx.c: -- Executing [h@CC_ONLINE_CLIENT:2] Hangup("SIP/test002-00000062", "") in new stack [2012-06-12 14:43:32] DEBUG[32138] features.c: Spawn extension (CC_ONLINE_CLIENT,h,2) exited non-zero on 'SIP/test002-00000062' [2012-06-12 14:43:32] VERBOSE[32138] features.c: == Spawn extension (CC_ONLINE_CLIENT, h, 2) exited non-zero on 'SIP/test002-00000062' [2012-06-12 14:43:32] VERBOSE[32138] cdr_adaptive_odbc.c: > [INSERT INTO cdr (dst,dcontext,channel,lastapp,lastdata,duration,billsec,disposition,amaflags,accountcode,uniqueid,userfield,number_a,number_b,src_interface,dst_interface,is_outbound,is_inbound,src_account,dst_account) VALUES ('test001','CC_ONLINE_CLIENT','SIP/test002-00000062','Bridge','Local/12@CC-be4b;2',3,2,'ANSWERED',3,'cc001','1339505009.222','CC:cc001;','cc001','12','cc001','CALLEX/test002','t','t','cc001','test002')] [2012-06-12 14:43:32] DEBUG[32138] res_odbc.c: odbc_release_obj2(0x9c89248) called (obj->txf = (nil)) [2012-06-12 14:43:32] DEBUG[32138] features.c: starting new PBX in CC,park,3 for chan Local/12@CC-be4b;2 [2012-06-12 14:43:32] DEBUG[32138] features.c: SUCCESS continuing PBX on chan Local/12@CC-be4b;2 [2012-06-12 14:43:32] DEBUG[32148] pbx.c: Launching 'Goto' [2012-06-12 14:43:32] VERBOSE[32148] pbx.c: -- Executing [park@CC:3] Goto("Local/12@CC-be4b;2", "return") in new stack [2012-06-12 14:43:33] DEBUG[32138] res_agi.c: SIP/test002-00000062 hungup [2012-06-12 14:43:33] DEBUG[32138] pbx.c: Result of 'BRIDGERESULT' is 'SUCCESS' [2012-06-12 14:43:33] VERBOSE[32148] pbx.c: -- Goto (CC,park,2) [2012-06-12 14:43:33] DEBUG[32148] pbx.c: Result of 'CCMoh' is 'default' [2012-06-12 14:43:33] DEBUG[32148] pbx.c: Launching 'MusicOnHold' [2012-06-12 14:43:33] VERBOSE[32148] pbx.c: -- Executing [park@CC:2] MusicOnHold("Local/12@CC-be4b;2", "default") in new stack [2012-06-12 14:43:33] VERBOSE[32148] res_musiconhold.c: -- Started music on hold, class 'default', on Local/12@CC-be4b;2 [2012-06-12 14:43:33] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Start Channel: Local/12@CC-be4b;2 UniqueID: 1339505010.223 Class: default [2012-06-12 14:43:33] DEBUG[32148] channel.c: Scheduling timer at (50 requested / 50 actual) timer ticks per second [2012-06-12 14:43:33] DEBUG[32148] channel.c: Set channel Local/12@CC-be4b;2 to write format slin [2012-06-12 14:43:33] DEBUG[32148] res_musiconhold.c: Local/12@CC-be4b;2 Opened file 0 '/var/lib/asterisk/moh/datera' [2012-06-12 14:43:33] DEBUG[31327] res_rtp_asterisk.c: Difference is 1304, ms is 183 [2012-06-12 14:43:33] VERBOSE[32138] res_agi.c: -- AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 4 [2012-06-12 14:43:33] DEBUG[32138] pbx.c: Spawn extension (CC_ONLINE_CLIENT,test001,1) exited non-zero on 'SIP/test002-00000062' [2012-06-12 14:43:33] VERBOSE[32138] pbx.c: == Spawn extension (CC_ONLINE_CLIENT, test001, 1) exited non-zero on 'SIP/test002-00000062' [2012-06-12 14:43:33] DEBUG[32138] channel.c: Soft-Hanging up channel 'SIP/test002-00000062' [2012-06-12 14:43:33] DEBUG[32138] channel.c: Hanging up channel 'SIP/test002-00000062' [2012-06-12 14:43:33] DEBUG[32138] chan_sip.c: Hanging up zombie call. Be scared. [2012-06-12 14:43:33] DEBUG[32138] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:43:33] DEBUG[32138] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0xb5c02890' [2012-06-12 14:43:33] DEBUG[29826] manager.c: Examining event: Event: Hangup Privilege: call,all Channel: SIP/test002-00000062 Uniqueid: 1339505009.222 CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Cause: 16 Cause-txt: Normal Clearing [2012-06-12 14:43:33] DEBUG[32138] res_monitor.c: monitor executing /usr/local/callex/bin/CallRecorderMix.sh "/var/spool/asterisk/monitor/2012-06-12_14-43-30_test001_12-in.wav" "/var/spool/asterisk/monitor/2012-06-12_14-43-30_test001_12-out.wav" "/var/spool/asterisk/monitor/2012-06-12_14-43-30_test001_12.wav" & [2012-06-12 14:43:33] WARNING[32138] res_monitor.c: Execute of /usr/local/callex/bin/CallRecorderMix.sh "/var/spool/asterisk/monitor/2012-06-12_14-43-30_test001_12-in.wav" "/var/spool/asterisk/monitor/2012-06-12_14-43-30_test001_12-out.wav" "/var/spool/asterisk/monitor/2012-06-12_14-43-30_test001_12.wav" & failed. [2012-06-12 14:43:33] DEBUG[29826] manager.c: Examining event: Event: MonitorStop Privilege: call,all Channel: SIP/test002-00000062 Uniqueid: 1339505009.222 [2012-06-12 14:43:33] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:33] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:33] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 1 (Not in use) [2012-06-12 14:43:33] DEBUG[9330] devicestate.c: device 'SIP/test002' state '1' [2012-06-12 14:43:33] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:33] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:33] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:33] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:33] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:33] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:33] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:33] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:33] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:33] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 1 (Not in use) [2012-06-12 14:43:33] DEBUG[9330] devicestate.c: device 'SIP/test002' state '1' [2012-06-12 14:43:33] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:33] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:33] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:33] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:33] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:33] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:33] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 0 [2012-06-12 14:43:33] DEBUG[32178] manager.c: Running action 'Challenge' [2012-06-12 14:43:33] DEBUG[32178] manager.c: Running action 'Login' [2012-06-12 14:43:33] VERBOSE[32178] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:33] DEBUG[32178] manager.c: Running action 'UserEvent' [2012-06-12 14:43:33] DEBUG[32178] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 21026171_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@159fb5c campaignid: 1 [2012-06-12 14:43:33] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 21026171_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@159fb5c campaignid: 1 [2012-06-12 14:43:33] DEBUG[32178] manager.c: Running action 'Logoff' [2012-06-12 14:43:33] VERBOSE[32178] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:33] DEBUG[32180] manager.c: Running action 'Challenge' [2012-06-12 14:43:33] DEBUG[32180] manager.c: Running action 'Login' [2012-06-12 14:43:33] VERBOSE[32180] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:34] DEBUG[32180] manager.c: Running action 'UserEvent' [2012-06-12 14:43:34] DEBUG[32180] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 10668819_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@119e2db campaignid: 1 [2012-06-12 14:43:34] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 10668819_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@119e2db campaignid: 1 [2012-06-12 14:43:34] DEBUG[32180] manager.c: Running action 'Logoff' [2012-06-12 14:43:34] VERBOSE[32180] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:34] DEBUG[32183] manager.c: Running action 'Challenge' [2012-06-12 14:43:34] DEBUG[32183] manager.c: Running action 'Login' [2012-06-12 14:43:34] VERBOSE[32183] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:34] DEBUG[32183] manager.c: Running action 'UserEvent' [2012-06-12 14:43:34] DEBUG[32183] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 14606772_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1e212d0 campaignid: 1 [2012-06-12 14:43:34] DEBUG[32183] manager.c: Running action 'Logoff' [2012-06-12 14:43:34] VERBOSE[32183] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:34] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 14606772_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1e212d0 campaignid: 1 [2012-06-12 14:43:34] DEBUG[32185] manager.c: Running action 'Challenge' [2012-06-12 14:43:34] DEBUG[32185] manager.c: Running action 'Login' [2012-06-12 14:43:34] VERBOSE[32185] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:34] DEBUG[32185] manager.c: Running action 'UserEvent' [2012-06-12 14:43:34] DEBUG[32185] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 8270814_2# campaignname: cc001 status: PROCESSING number: 12 agentid: 1 source: java.lang.Object@9b027d campaignid: 1 [2012-06-12 14:43:34] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 8270814_2# campaignname: cc001 status: PROCESSING number: 12 agentid: 1 source: java.lang.Object@9b027d campaignid: 1 [2012-06-12 14:43:34] DEBUG[32185] manager.c: Running action 'Logoff' [2012-06-12 14:43:34] VERBOSE[32185] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:34] DEBUG[32187] manager.c: Running action 'Challenge' [2012-06-12 14:43:34] DEBUG[32187] manager.c: Running action 'Login' [2012-06-12 14:43:34] VERBOSE[32187] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:34] DEBUG[32187] manager.c: Running action 'UserEvent' [2012-06-12 14:43:34] DEBUG[32187] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 11726490_2# campaignname: cc001 state: BUSY lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@60abc5 campaignid: 1 [2012-06-12 14:43:34] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 11726490_2# campaignname: cc001 state: BUSY lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@60abc5 campaignid: 1 [2012-06-12 14:43:34] DEBUG[32187] manager.c: Running action 'Logoff' [2012-06-12 14:43:34] VERBOSE[32187] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:34] DEBUG[32190] manager.c: Running action 'Challenge' [2012-06-12 14:43:34] DEBUG[32190] manager.c: Running action 'Login' [2012-06-12 14:43:34] VERBOSE[32190] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:34] DEBUG[32190] manager.c: Running action 'Originate' [2012-06-12 14:43:34] DEBUG[32192] chan_sip.c: Asked to create a SIP channel with formats: 0x40 (slin) [2012-06-12 14:43:34] VERBOSE[32192] netsock.c: == Using UDPTL TOS bits 136 [2012-06-12 14:43:34] VERBOSE[32192] netsock.c: == Using UDPTL CoS mark 4 [2012-06-12 14:43:34] DEBUG[32192] chan_sip.c: Allocating new SIP dialog for 76c935cc36095a4939e96f2612fb9344@127.0.0.1:0 - INVITE (No RTP) [2012-06-12 14:43:34] DEBUG[32192] rtp_engine.c: Using engine 'asterisk' for RTP instance '0x9f88f28' [2012-06-12 14:43:34] DEBUG[32192] res_rtp_asterisk.c: Allocated port 16852 for RTP instance '0x9f88f28' [2012-06-12 14:43:34] DEBUG[32192] rtp_engine.c: RTP instance '0x9f88f28' is setup and ready to go [2012-06-12 14:43:34] DEBUG[32192] res_rtp_asterisk.c: Setup RTCP on RTP instance '0x9f88f28' [2012-06-12 14:43:34] VERBOSE[32192] netsock2.c: == Using SIP RTP TOS bits 136 [2012-06-12 14:43:34] VERBOSE[32192] netsock2.c: == Using SIP RTP CoS mark 4 [2012-06-12 14:43:34] DEBUG[32192] chan_sip.c: Setting NAT on RTP to On [2012-06-12 14:43:34] DEBUG[32192] chan_sip.c: Setting NAT on UDPTL to On [2012-06-12 14:43:34] DEBUG[32192] acl.c: For destination '10.0.0.174', our source address is '10.0.4.239'. [2012-06-12 14:43:34] DEBUG[32192] chan_sip.c: Setting SIP_TRANSPORT_UDP with address 10.0.4.239:5060 [2012-06-12 14:43:34] DEBUG[32192] chan_sip.c: *** Our native formats are 0x8 (alaw) [2012-06-12 14:43:34] DEBUG[32192] chan_sip.c: *** Joint capabilities are 0x108 (alaw|g729) [2012-06-12 14:43:34] DEBUG[29826] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: SIP/test002-00000063 ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: test002 Exten: Context: CALLEX Uniqueid: 1339505014.224 [2012-06-12 14:43:34] DEBUG[32192] chan_sip.c: *** Our capabilities are 0x108 (alaw|g729) [2012-06-12 14:43:34] DEBUG[32192] chan_sip.c: *** AST_CODEC_CHOOSE formats are 0x8 (alaw) [2012-06-12 14:43:34] DEBUG[32192] chan_sip.c: *** Our preferred formats from the incoming channel are 0x40 (slin) [2012-06-12 14:43:34] DEBUG[32192] chan_sip.c: This channel will not be able to handle video. [2012-06-12 14:43:34] DEBUG[32190] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: SIP/test002-00000063 ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: test002 Exten: Context: CALLEX Uniqueid: 1339505014.224 [2012-06-12 14:43:34] DEBUG[32192] chan_sip.c: Outgoing Call for test002 [2012-06-12 14:43:34] DEBUG[32192] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:43:34] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:34] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:34] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 6 (Ringing) [2012-06-12 14:43:34] DEBUG[9330] devicestate.c: device 'SIP/test002' state '6' [2012-06-12 14:43:34] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:34] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:34] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:34] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:34] DEBUG[29826] manager.c: Examining event: Event: NewAccountCode Privilege: call,all Channel: SIP/test002-00000063 Uniqueid: 1339505014.224 AccountCode: cc001 OldAccountCode: test002 [2012-06-12 14:43:34] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:34] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:43:34] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:43:34] DEBUG[32192] chan_sip.c: ** Our capability: 0x108 (alaw|g729) Video flag: False Text flag: False [2012-06-12 14:43:34] DEBUG[32192] chan_sip.c: ** Our prefcodec: 0x40 (slin) [2012-06-12 14:43:34] DEBUG[32192] chan_sip.c: -- Done with adding codecs to SDP [2012-06-12 14:43:34] DEBUG[32192] chan_sip.c: Done building SDP. Settling with this capability: 0x108 (alaw|g729) [2012-06-12 14:43:34] DEBUG[32192] chan_sip.c: Initializing initreq for method INVITE - callid 24429b280d2860b544096ea274c4b8da@10.0.4.239:5060 [2012-06-12 14:43:34] DEBUG[32192] chan_sip.c: Trying to put 'INVITE sip:' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:43:34] DEBUG[32190] manager.c: Examining event: Event: NewAccountCode Privilege: call,all Channel: SIP/test002-00000063 Uniqueid: 1339505014.224 AccountCode: cc001 OldAccountCode: test002 [2012-06-12 14:43:34] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 8 [2012-06-12 14:43:34] DEBUG[32190] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 8 [2012-06-12 14:43:34] DEBUG[32190] manager.c: Running action 'Logoff' [2012-06-12 14:43:34] VERBOSE[32190] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:34] DEBUG[9339] chan_sip.c: = Looking for Call ID: 24429b280d2860b544096ea274c4b8da@10.0.4.239:5060 (Checking To) --From tag as5b6a875f --To-tag 985a1a24 [2012-06-12 14:43:34] DEBUG[9339] chan_sip.c: (Provisional) Stopping retransmission (but retaining packet) on '24429b280d2860b544096ea274c4b8da@10.0.4.239:5060' Request 102: Found [2012-06-12 14:43:34] DEBUG[9339] chan_sip.c: SIP response 180 to standard invite [2012-06-12 14:43:34] DEBUG[9339] chan_sip.c: build_route: Contact hop: [2012-06-12 14:43:34] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: SIP/test002-00000063 ChannelState: 5 ChannelStateDesc: Ringing CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339505014.224 [2012-06-12 14:43:34] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:34] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:34] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 6 (Ringing) [2012-06-12 14:43:34] DEBUG[9330] devicestate.c: device 'SIP/test002' state '6' [2012-06-12 14:43:34] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:43:34] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:34] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:34] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:34] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:34] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:34] DEBUG[9339] chan_sip.c: Auto destroying SIP dialog '008d5290120ff5db5d27c59a633b7a19@10.0.4.239:5060' [2012-06-12 14:43:34] DEBUG[9339] chan_sip.c: Destroying SIP dialog 008d5290120ff5db5d27c59a633b7a19@10.0.4.239:5060 [2012-06-12 14:43:34] DEBUG[9339] rtp_engine.c: Destroyed RTP instance '0x9f815e0' [2012-06-12 14:43:35] DEBUG[32192] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f88f28' [2012-06-12 14:43:35] DEBUG[32192] res_rtp_asterisk.c: RTP NAT: Got audio from other end. Now sending to address 10.0.0.174:8000 [2012-06-12 14:43:35] DEBUG[9339] chan_sip.c: = Looking for Call ID: 24429b280d2860b544096ea274c4b8da@10.0.4.239:5060 (Checking To) --From tag as5b6a875f --To-tag 985a1a24 [2012-06-12 14:43:35] DEBUG[9339] chan_sip.c: Acked pending invite 102 [2012-06-12 14:43:35] DEBUG[9339] chan_sip.c: Stopping retransmission on '24429b280d2860b544096ea274c4b8da@10.0.4.239:5060' of Request 102: Match Found [2012-06-12 14:43:35] DEBUG[9339] chan_sip.c: SIP response 200 to standard invite [2012-06-12 14:43:35] DEBUG[9339] chan_sip.c: Processing session-level SDP v=0... UNSUPPORTED. [2012-06-12 14:43:35] DEBUG[9339] chan_sip.c: Processing session-level SDP o=Zoiper_user 0 2 IN IP4 10.0.0.174... UNSUPPORTED. [2012-06-12 14:43:35] DEBUG[9339] chan_sip.c: Processing session-level SDP s=Zoiper_session... UNSUPPORTED. [2012-06-12 14:43:35] DEBUG[9339] netsock2.c: Splitting '10.0.0.174' into... [2012-06-12 14:43:35] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port ''. [2012-06-12 14:43:35] DEBUG[9339] chan_sip.c: Processing session-level SDP c=IN IP4 10.0.0.174... OK. [2012-06-12 14:43:35] DEBUG[9339] chan_sip.c: Processing session-level SDP t=0 0... UNSUPPORTED. [2012-06-12 14:43:35] DEBUG[9339] rtp_engine.c: Setting payload 8 based on m type on 0xb62cfc40 [2012-06-12 14:43:35] DEBUG[9339] rtp_engine.c: Setting payload 3 based on m type on 0xb62cfc40 [2012-06-12 14:43:35] DEBUG[9339] rtp_engine.c: Setting payload 0 based on m type on 0xb62cfc40 [2012-06-12 14:43:35] DEBUG[9339] rtp_engine.c: Setting payload 110 based on m type on 0xb62cfc40 [2012-06-12 14:43:35] DEBUG[9339] rtp_engine.c: Setting payload 98 based on m type on 0xb62cfc40 [2012-06-12 14:43:35] DEBUG[9339] rtp_engine.c: Setting payload 101 based on m type on 0xb62cfc40 [2012-06-12 14:43:35] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:8 PCMA/8000... OK. [2012-06-12 14:43:35] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:3 GSM/8000... OK. [2012-06-12 14:43:35] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:0 PCMU/8000... OK. [2012-06-12 14:43:35] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:110 speex/8000... OK. [2012-06-12 14:43:35] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:98 iLBC/8000... OK. [2012-06-12 14:43:35] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=fmtp:98 mode=30... UNSUPPORTED. [2012-06-12 14:43:35] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:101 telephone-event/8000... OK. [2012-06-12 14:43:35] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=fmtp:101 0-15... UNSUPPORTED. [2012-06-12 14:43:35] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=sendrecv... OK. [2012-06-12 14:43:35] DEBUG[9339] rtp_engine.c: Incorporating payload 0 on 0xb62cfc40 [2012-06-12 14:43:35] DEBUG[9339] rtp_engine.c: Incorporating payload 3 on 0xb62cfc40 [2012-06-12 14:43:35] DEBUG[9339] rtp_engine.c: Incorporating payload 8 on 0xb62cfc40 [2012-06-12 14:43:35] DEBUG[9339] rtp_engine.c: Incorporating payload 98 on 0xb62cfc40 [2012-06-12 14:43:35] DEBUG[9339] rtp_engine.c: Incorporating payload 101 on 0xb62cfc40 [2012-06-12 14:43:35] DEBUG[9339] rtp_engine.c: Incorporating payload 110 on 0xb62cfc40 [2012-06-12 14:43:35] DEBUG[9339] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f88f28' [2012-06-12 14:43:35] DEBUG[9339] rtp_engine.c: Copying payload 0 from 0xb62cfc40 to 0x9f890d4 [2012-06-12 14:43:35] DEBUG[9339] rtp_engine.c: Copying payload 3 from 0xb62cfc40 to 0x9f890d4 [2012-06-12 14:43:35] DEBUG[9339] rtp_engine.c: Copying payload 8 from 0xb62cfc40 to 0x9f890d4 [2012-06-12 14:43:35] DEBUG[9339] rtp_engine.c: Copying payload 98 from 0xb62cfc40 to 0x9f890d4 [2012-06-12 14:43:35] DEBUG[9339] rtp_engine.c: Copying payload 101 from 0xb62cfc40 to 0x9f890d4 [2012-06-12 14:43:35] DEBUG[9339] rtp_engine.c: Copying payload 110 from 0xb62cfc40 to 0x9f890d4 [2012-06-12 14:43:35] DEBUG[9339] res_rtp_asterisk.c: Ignoring duplicate RTCP property on RTP instance '0x9f88f28' [2012-06-12 14:43:35] DEBUG[9339] chan_sip.c: We're settling with these formats: 0x8 (alaw) [2012-06-12 14:43:35] DEBUG[9339] chan_sip.c: We have an owner, now see if we need to change this call [2012-06-12 14:43:35] DEBUG[9339] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:43:35] DEBUG[9339] chan_sip.c: build_route: Contact hop: [2012-06-12 14:43:35] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:35] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:35] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 2 (In use) [2012-06-12 14:43:35] DEBUG[9330] devicestate.c: device 'SIP/test002' state '2' [2012-06-12 14:43:35] DEBUG[9339] netsock2.c: Splitting '10.0.0.174:5060' into... [2012-06-12 14:43:35] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port '5060'. [2012-06-12 14:43:35] DEBUG[9339] chan_sip.c: Trying to put 'ACK sip:tes' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:43:35] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:35] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:35] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:35] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:35] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:35] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:35] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 1 [2012-06-12 14:43:35] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:35] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:35] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: SIP/test002-00000063 ChannelState: 6 ChannelStateDesc: Up CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339505014.224 [2012-06-12 14:43:35] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 2 (In use) [2012-06-12 14:43:35] DEBUG[9330] devicestate.c: device 'SIP/test002' state '2' [2012-06-12 14:43:35] VERBOSE[32192] pbx.c: > Channel SIP/test002-00000063 was answered. [2012-06-12 14:43:35] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:35] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:35] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:35] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:35] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:35] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:35] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:35] DEBUG[32206] pbx.c: Launching 'AGI' [2012-06-12 14:43:35] VERBOSE[32206] pbx.c: -- Executing [test001@CC_ONLINE_CLIENT:1] AGI("SIP/test002-00000063", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:43:35] DEBUG[32206] res_agi.c: Wow, connected! [2012-06-12 14:43:35] DEBUG[29826] manager.c: Examining event: Event: OriginateResponse Privilege: call,all ActionID: 29434294_2# Response: Success Channel: SIP/test002-00000063 Context: CC_ONLINE_CLIENT Exten: test001 Reason: 4 Uniqueid: 1339505014.224 CallerIDNum: CallerIDName: [2012-06-12 14:43:35] DEBUG[32206] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:35] DEBUG[32206] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:35] DEBUG[32206] pbx.c: Result of 'NUMBERID' is '227' [2012-06-12 14:43:35] DEBUG[32206] pbx.c: Result of 'CDRID' is '341' [2012-06-12 14:43:35] DEBUG[32206] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:35] DEBUG[32206] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:35] DEBUG[32206] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:35] DEBUG[32206] pbx.c: Result of 'NUMBERID' is '227' [2012-06-12 14:43:35] DEBUG[32206] pbx.c: Result of 'NUMBERID' is '227' [2012-06-12 14:43:35] DEBUG[32206] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:35] DEBUG[32206] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:35] DEBUG[32206] pbx.c: Result of 'CDRID' is '341' [2012-06-12 14:43:35] DEBUG[32206] pbx.c: Result of 'CDRID' is '341' [2012-06-12 14:43:35] DEBUG[32206] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:35] DEBUG[32206] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:35] DEBUG[32206] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:43:35] DEBUG[32206] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:43:35] VERBOSE[32206] res_agi.c: -- AGI Script Executing Application: (Monitor) Options: (wav,/var/spool/asterisk/monitor/2012-06-12_14-43-35_test001_12,mb) [2012-06-12 14:43:35] VERBOSE[32206] res_agi.c: -- AGI Script Executing Application: (Set) Options: (__MONITOR=1) [2012-06-12 14:43:35] DEBUG[32206] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:43:35] VERBOSE[32206] res_agi.c: -- AGI Script Executing Application: (Bridge) Options: (Local/12@CC-be4b;2) [2012-06-12 14:43:35] DEBUG[29826] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: Exten: Context: Uniqueid: 1339505015.225 [2012-06-12 14:43:35] VERBOSE[32206] res_musiconhold.c: -- Stopped music on hold on Local/12@CC-be4b;2 [2012-06-12 14:43:35] DEBUG[32206] channel.c: Set channel Local/12@CC-be4b;2 to write format alaw [2012-06-12 14:43:35] DEBUG[32206] channel.c: Scheduling timer at (0 requested / 0 actual) timer ticks per second [2012-06-12 14:43:35] DEBUG[32206] channel.c: Planning to masquerade channel Local/12@CC-be4b;2 into the structure of Bridge/Local/12@CC-be4b;2 [2012-06-12 14:43:35] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for Bridge - Local/12@CC [2012-06-12 14:43:35] DEBUG[32206] channel.c: Done planning to masquerade channel Local/12@CC-be4b;2 into the structure of Bridge/Local/12@CC-be4b;2 [2012-06-12 14:43:35] DEBUG[9330] devicestate.c: Changing state for Bridge/Local/12@CC - state 2 (In use) [2012-06-12 14:43:35] DEBUG[9330] devicestate.c: device 'Bridge/Local/12@CC' state '2' [2012-06-12 14:43:35] DEBUG[9345] app_queue.c: Device 'Bridge/Local/12@CC' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:35] DEBUG[32206] channel.c: Actually Masquerading Local/12@CC-be4b;2(6) into the structure of Bridge/Local/12@CC-be4b;2(6) [2012-06-12 14:43:35] DEBUG[32206] channel.c: Putting channel Local/12@CC-be4b;2 in alaw/alaw formats [2012-06-12 14:43:35] DEBUG[32206] channel.c: Released clone lock on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:35] DEBUG[32206] channel.c: Done Masquerading Local/12@CC-be4b;2 (6) [2012-06-12 14:43:35] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Stop Channel: Local/12@CC-be4b;2 UniqueID: 1339505010.223 [2012-06-12 14:43:35] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 ChannelState: 6 ChannelStateDesc: Up CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339505015.225 [2012-06-12 14:43:35] DEBUG[29826] manager.c: Examining event: Event: Masquerade Privilege: call,all Clone: Local/12@CC-be4b;2 CloneState: Up Original: Bridge/Local/12@CC-be4b;2 OriginalState: Up [2012-06-12 14:43:35] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Local/12@CC-be4b;2 Newname: Local/12@CC-be4b;2 Uniqueid: 1339505010.223 [2012-06-12 14:43:35] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 Newname: Local/12@CC-be4b;2 Uniqueid: 1339505015.225 [2012-06-12 14:43:35] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Local/12@CC-be4b;2 Newname: Bridge/Local/12@CC-be4b;2 Uniqueid: 1339505010.223 [2012-06-12 14:43:35] DEBUG[29826] manager.c: Examining event: Event: NewCallerid Privilege: call,all Channel: Local/12@CC-be4b;2 CallerIDNum: CallerIDName: Uniqueid: 1339505015.225 CID-CallingPres: 0 (Presentation Allowed, Not Screened) [2012-06-12 14:43:35] DEBUG[29826] manager.c: Examining event: Event: BridgeExec Privilege: call,all Response: Success Channel1: SIP/test002-00000063 Channel2: Local/12@CC-be4b;2 [2012-06-12 14:43:35] DEBUG[31327] res_rtp_asterisk.c: Changing ssrc from 635537674 to 574273088 due to a source change [2012-06-12 14:43:35] DEBUG[32148] pbx.c: Spawn extension (CC,park,2) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:35] VERBOSE[32148] pbx.c: == Spawn extension (CC, park, 2) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:35] DEBUG[32148] channel.c: Soft-Hanging up channel 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:35] DEBUG[32148] pbx.c: Result of 'ORGDEST' is '12' [2012-06-12 14:43:35] DEBUG[32148] pbx.c: Expression result is '1' [2012-06-12 14:43:35] DEBUG[32148] pbx.c: Launching 'GotoIf' [2012-06-12 14:43:35] VERBOSE[32148] pbx.c: -- Executing [h@CC:1] GotoIf("Bridge/Local/12@CC-be4b;2", "1?3") in new stack [2012-06-12 14:43:35] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Stop Channel: Bridge/Local/12@CC-be4b;2 UniqueID: 1339505010.223 [2012-06-12 14:43:35] DEBUG[32206] features.c: bridge answer set, chan answer set [2012-06-12 14:43:35] DEBUG[32206] channel.c: setting peeraccount to cc001 for Local/12@CC-be4b;2 from data on channel SIP/test002-00000063 [2012-06-12 14:43:35] DEBUG[32206] channel.c: setting peeraccount to cc001 for SIP/test002-00000063 from data on channel Local/12@CC-be4b;2 [2012-06-12 14:43:35] DEBUG[32206] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:43:35] DEBUG[31327] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:43:35] VERBOSE[32148] pbx.c: -- Goto (CC,h,3) [2012-06-12 14:43:35] DEBUG[32148] pbx.c: Launching 'AGI' [2012-06-12 14:43:35] VERBOSE[32148] pbx.c: -- Executing [h@CC:3] AGI("Bridge/Local/12@CC-be4b;2", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:43:35] DEBUG[32148] res_agi.c: Hungup channel detected, running agi in dead mode. [2012-06-12 14:43:35] DEBUG[32148] res_agi.c: Wow, connected! [2012-06-12 14:43:35] DEBUG[29826] manager.c: Examining event: Event: MonitorStart Privilege: call,all Channel: SIP/test002-00000063 Uniqueid: 1339505014.224 [2012-06-12 14:43:35] DEBUG[29826] manager.c: Examining event: Event: NewAccountCode Privilege: call,all Channel: Local/12@CC-be4b;2 Uniqueid: 1339505015.225 AccountCode: cc001 OldAccountCode: cc001 [2012-06-12 14:43:35] DEBUG[29826] manager.c: Examining event: Event: Bridge Privilege: call,all Bridgestate: Link Bridgetype: core Channel1: SIP/test002-00000063 Channel2: Local/12@CC-be4b;2 Uniqueid1: 1339505014.224 Uniqueid2: 1339505015.225 CallerID1: CallerID2: [2012-06-12 14:43:35] VERBOSE[32148] res_agi.c: -- AGI Script Executing Application: (NoCDR) Options: () [2012-06-12 14:43:35] VERBOSE[32148] res_agi.c: -- >AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 0 [2012-06-12 14:43:35] DEBUG[32148] pbx.c: Result of 'EXTEN' is 'h' [2012-06-12 14:43:35] DEBUG[32148] pbx.c: Result of 'ORGDEST' is '12' [2012-06-12 14:43:35] DEBUG[32148] pbx.c: Launching 'NoOp' [2012-06-12 14:43:35] VERBOSE[32148] pbx.c: -- Executing [h@CC:4] NoOp("Bridge/Local/12@CC-be4b;2", ""END ===================="h" "12"") in new stack [2012-06-12 14:43:35] DEBUG[32148] pbx.c: Launching 'Hangup' [2012-06-12 14:43:35] VERBOSE[32148] pbx.c: -- Executing [h@CC:5] Hangup("Bridge/Local/12@CC-be4b;2", "") in new stack [2012-06-12 14:43:35] DEBUG[32148] pbx.c: Spawn extension (CC,h,5) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:35] VERBOSE[32148] pbx.c: == Spawn extension (CC, h, 5) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:35] DEBUG[32148] channel.c: Hanging up zombie 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:35] DEBUG[29826] manager.c: Examining event: Event: Hangup Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 Uniqueid: 1339505010.223 CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Cause: 16 Cause-txt: Normal Clearing [2012-06-12 14:43:35] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for Bridge - Local/12@CC [2012-06-12 14:43:35] DEBUG[9330] devicestate.c: Changing state for Bridge/Local/12@CC - state 0 (Unknown) [2012-06-12 14:43:35] DEBUG[9330] devicestate.c: device 'Bridge/Local/12@CC' state '0' [2012-06-12 14:43:35] DEBUG[9345] app_queue.c: Device 'Bridge/Local/12@CC' changed to state '0' (Unknown) but we don't care because they're not a member of any queue. [2012-06-12 14:43:35] DEBUG[32206] res_rtp_asterisk.c: Ooh, format changed from unknown to alaw [2012-06-12 14:43:35] DEBUG[32206] res_rtp_asterisk.c: Created smoother: format: alaw ms: 20 len: 160 [2012-06-12 14:43:38] DEBUG[9339] chan_sip.c: = Looking for Call ID: 24429b280d2860b544096ea274c4b8da@10.0.4.239:5060 (Checking From) --From tag 985a1a24 --To-tag as5b6a875f [2012-06-12 14:43:38] DEBUG[9339] chan_sip.c: **** Received BYE (8) - Command in SIP BYE [2012-06-12 14:43:38] DEBUG[9339] netsock2.c: Splitting '10.0.0.174:5060' into... [2012-06-12 14:43:38] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port '5060'. [2012-06-12 14:43:38] DEBUG[9339] chan_sip.c: Setting SIP_ALREADYGONE on dialog 24429b280d2860b544096ea274c4b8da@10.0.4.239:5060 [2012-06-12 14:43:38] DEBUG[9339] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f88f28' [2012-06-12 14:43:38] DEBUG[9339] chan_sip.c: Received bye, issuing owner hangup [2012-06-12 14:43:38] DEBUG[9339] chan_sip.c: Trying to put 'SIP/2.0 200' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:43:38] DEBUG[32206] channel.c: Didn't get a frame from channel: SIP/test002-00000063 [2012-06-12 14:43:38] DEBUG[32206] channel.c: Bridge stops bridging channels SIP/test002-00000063 and Local/12@CC-be4b;2 [2012-06-12 14:43:38] DEBUG[31327] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:43:38] DEBUG[32206] channel.c: Soft-Hanging up channel 'SIP/test002-00000063' [2012-06-12 14:43:38] DEBUG[32206] pbx.c: Launching 'AGI' [2012-06-12 14:43:38] VERBOSE[32206] pbx.c: -- Executing [h@CC_ONLINE_CLIENT:1] AGI("SIP/test002-00000063", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:43:38] DEBUG[32206] res_agi.c: Hungup channel detected, running agi in dead mode. [2012-06-12 14:43:38] DEBUG[32206] res_agi.c: Wow, connected! [2012-06-12 14:43:38] DEBUG[29826] manager.c: Examining event: Event: Unlink Privilege: call,all Channel1: SIP/test002-00000063 Channel2: Local/12@CC-be4b;2 Uniqueid1: 1339505014.224 Uniqueid2: 1339505015.225 CallerID1: CallerID2: [2012-06-12 14:43:38] DEBUG[32206] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:38] DEBUG[32206] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:38] DEBUG[32206] pbx.c: Result of 'NUMBERID' is '227' [2012-06-12 14:43:38] DEBUG[32206] pbx.c: Result of 'CDRID' is '341' [2012-06-12 14:43:38] DEBUG[32206] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:38] DEBUG[32206] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:38] DEBUG[32206] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:38] DEBUG[32206] pbx.c: Result of 'NUMBERID' is '227' [2012-06-12 14:43:38] DEBUG[32206] pbx.c: Result of 'NUMBERID' is '227' [2012-06-12 14:43:38] DEBUG[32206] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:38] DEBUG[32206] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:38] DEBUG[32206] pbx.c: Result of 'CDRID' is '341' [2012-06-12 14:43:38] DEBUG[32206] pbx.c: Result of 'CDRID' is '341' [2012-06-12 14:43:38] DEBUG[32206] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:38] DEBUG[32206] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:38] DEBUG[32221] manager.c: Running action 'Challenge' [2012-06-12 14:43:38] DEBUG[32221] manager.c: Running action 'Login' [2012-06-12 14:43:38] VERBOSE[32221] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:38] DEBUG[32221] manager.c: Running action 'UserEvent' [2012-06-12 14:43:38] DEBUG[32221] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 16873618_2# campaignname: cc001 status: ENDED number: 12 agentid: 1 source: java.lang.Object@c928e0 campaignid: 1 [2012-06-12 14:43:38] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 16873618_2# campaignname: cc001 status: ENDED number: 12 agentid: 1 source: java.lang.Object@c928e0 campaignid: 1 [2012-06-12 14:43:38] DEBUG[32221] manager.c: Running action 'Logoff' [2012-06-12 14:43:38] VERBOSE[32221] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:38] VERBOSE[32206] res_agi.c: -- AGI Script Executing Application: (Set) Options: (__CDRID=0) [2012-06-12 14:43:38] DEBUG[32223] manager.c: Running action 'Challenge' [2012-06-12 14:43:38] DEBUG[32223] manager.c: Running action 'Login' [2012-06-12 14:43:38] VERBOSE[32223] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:38] DEBUG[32223] manager.c: Running action 'UserEvent' [2012-06-12 14:43:38] DEBUG[32223] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 6644101_2# campaignname: cc001 state: NOTE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@fdf3b3 campaignid: 1 [2012-06-12 14:43:38] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 6644101_2# campaignname: cc001 state: NOTE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@fdf3b3 campaignid: 1 [2012-06-12 14:43:38] DEBUG[32223] manager.c: Running action 'Logoff' [2012-06-12 14:43:38] VERBOSE[32223] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:38] VERBOSE[32206] res_agi.c: -- AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 0 [2012-06-12 14:43:38] DEBUG[32206] pbx.c: Launching 'Hangup' [2012-06-12 14:43:38] VERBOSE[32206] pbx.c: -- Executing [h@CC_ONLINE_CLIENT:2] Hangup("SIP/test002-00000063", "") in new stack [2012-06-12 14:43:38] DEBUG[32206] features.c: Spawn extension (CC_ONLINE_CLIENT,h,2) exited non-zero on 'SIP/test002-00000063' [2012-06-12 14:43:38] VERBOSE[32206] features.c: == Spawn extension (CC_ONLINE_CLIENT, h, 2) exited non-zero on 'SIP/test002-00000063' [2012-06-12 14:43:38] VERBOSE[32206] cdr_adaptive_odbc.c: > [INSERT INTO cdr (dst,dcontext,channel,lastapp,lastdata,duration,billsec,disposition,amaflags,accountcode,uniqueid,userfield,number_a,number_b,src_interface,dst_interface,is_outbound,is_inbound,src_account,dst_account) VALUES ('test001','CC_ONLINE_CLIENT','SIP/test002-00000063','Bridge','Local/12@CC-be4b;2',4,3,'ANSWERED',3,'cc001','1339505014.224','CC:cc001;','cc001','12','cc001','CALLEX/test002','t','t','cc001','test002')] [2012-06-12 14:43:38] DEBUG[32206] res_odbc.c: odbc_release_obj2(0x9c89248) called (obj->txf = (nil)) [2012-06-12 14:43:38] DEBUG[32206] features.c: starting new PBX in CC,park,3 for chan Local/12@CC-be4b;2 [2012-06-12 14:43:38] DEBUG[32226] pbx.c: Launching 'Goto' [2012-06-12 14:43:38] VERBOSE[32226] pbx.c: -- Executing [park@CC:3] Goto("Local/12@CC-be4b;2", "return") in new stack [2012-06-12 14:43:38] VERBOSE[32226] pbx.c: -- Goto (CC,park,2) [2012-06-12 14:43:38] DEBUG[32226] pbx.c: Result of 'CCMoh' is 'default' [2012-06-12 14:43:38] DEBUG[32226] pbx.c: Launching 'MusicOnHold' [2012-06-12 14:43:38] VERBOSE[32226] pbx.c: -- Executing [park@CC:2] MusicOnHold("Local/12@CC-be4b;2", "default") in new stack [2012-06-12 14:43:38] VERBOSE[32226] res_musiconhold.c: -- Started music on hold, class 'default', on Local/12@CC-be4b;2 [2012-06-12 14:43:38] DEBUG[32226] channel.c: Scheduling timer at (50 requested / 50 actual) timer ticks per second [2012-06-12 14:43:38] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Start Channel: Local/12@CC-be4b;2 UniqueID: 1339505015.225 Class: default [2012-06-12 14:43:38] DEBUG[32206] features.c: SUCCESS continuing PBX on chan Local/12@CC-be4b;2 [2012-06-12 14:43:38] DEBUG[32206] res_agi.c: SIP/test002-00000063 hungup [2012-06-12 14:43:38] DEBUG[32206] pbx.c: Result of 'BRIDGERESULT' is 'SUCCESS' [2012-06-12 14:43:38] DEBUG[32226] channel.c: Set channel Local/12@CC-be4b;2 to write format slin [2012-06-12 14:43:38] DEBUG[32226] res_musiconhold.c: Local/12@CC-be4b;2 Opened file 0 '/var/lib/asterisk/moh/datera' [2012-06-12 14:43:38] DEBUG[31327] res_rtp_asterisk.c: Difference is 880, ms is 130 [2012-06-12 14:43:38] VERBOSE[32206] res_agi.c: -- AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 4 [2012-06-12 14:43:38] DEBUG[32206] pbx.c: Spawn extension (CC_ONLINE_CLIENT,test001,1) exited non-zero on 'SIP/test002-00000063' [2012-06-12 14:43:38] VERBOSE[32206] pbx.c: == Spawn extension (CC_ONLINE_CLIENT, test001, 1) exited non-zero on 'SIP/test002-00000063' [2012-06-12 14:43:38] DEBUG[32206] channel.c: Soft-Hanging up channel 'SIP/test002-00000063' [2012-06-12 14:43:38] DEBUG[32206] channel.c: Hanging up channel 'SIP/test002-00000063' [2012-06-12 14:43:38] DEBUG[32206] chan_sip.c: Hanging up zombie call. Be scared. [2012-06-12 14:43:38] DEBUG[32206] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:43:38] DEBUG[32206] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f88f28' [2012-06-12 14:43:38] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:38] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:38] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 1 (Not in use) [2012-06-12 14:43:38] DEBUG[9330] devicestate.c: device 'SIP/test002' state '1' [2012-06-12 14:43:38] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:38] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:38] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:38] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:38] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:38] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:38] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:38] DEBUG[29826] manager.c: Examining event: Event: Hangup Privilege: call,all Channel: SIP/test002-00000063 Uniqueid: 1339505014.224 CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Cause: 16 Cause-txt: Normal Clearing [2012-06-12 14:43:38] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 0 [2012-06-12 14:43:38] DEBUG[32206] res_monitor.c: monitor executing /usr/local/callex/bin/CallRecorderMix.sh "/var/spool/asterisk/monitor/2012-06-12_14-43-35_test001_12-in.wav" "/var/spool/asterisk/monitor/2012-06-12_14-43-35_test001_12-out.wav" "/var/spool/asterisk/monitor/2012-06-12_14-43-35_test001_12.wav" & [2012-06-12 14:43:38] WARNING[32206] res_monitor.c: Execute of /usr/local/callex/bin/CallRecorderMix.sh "/var/spool/asterisk/monitor/2012-06-12_14-43-35_test001_12-in.wav" "/var/spool/asterisk/monitor/2012-06-12_14-43-35_test001_12-out.wav" "/var/spool/asterisk/monitor/2012-06-12_14-43-35_test001_12.wav" & failed. [2012-06-12 14:43:38] DEBUG[29826] manager.c: Examining event: Event: MonitorStop Privilege: call,all Channel: SIP/test002-00000063 Uniqueid: 1339505014.224 [2012-06-12 14:43:38] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:38] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:38] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 1 (Not in use) [2012-06-12 14:43:38] DEBUG[9330] devicestate.c: device 'SIP/test002' state '1' [2012-06-12 14:43:38] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:38] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:38] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:38] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:38] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:38] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:39] DEBUG[32254] manager.c: Running action 'Challenge' [2012-06-12 14:43:39] DEBUG[32254] manager.c: Running action 'Login' [2012-06-12 14:43:39] VERBOSE[32254] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:39] DEBUG[32254] manager.c: Running action 'UserEvent' [2012-06-12 14:43:39] DEBUG[32254] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 18728490_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1505881 campaignid: 1 [2012-06-12 14:43:39] DEBUG[32254] manager.c: Running action 'Logoff' [2012-06-12 14:43:39] VERBOSE[32254] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:39] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 18728490_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1505881 campaignid: 1 [2012-06-12 14:43:39] DEBUG[32256] manager.c: Running action 'Challenge' [2012-06-12 14:43:39] DEBUG[32256] manager.c: Running action 'Login' [2012-06-12 14:43:39] VERBOSE[32256] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:39] DEBUG[32256] manager.c: Running action 'UserEvent' [2012-06-12 14:43:39] DEBUG[32256] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 15957888_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@7cb926 campaignid: 1 [2012-06-12 14:43:39] DEBUG[32256] manager.c: Running action 'Logoff' [2012-06-12 14:43:39] VERBOSE[32256] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:39] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 15957888_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@7cb926 campaignid: 1 [2012-06-12 14:43:39] DEBUG[32258] manager.c: Running action 'Challenge' [2012-06-12 14:43:39] DEBUG[32258] manager.c: Running action 'Login' [2012-06-12 14:43:39] VERBOSE[32258] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:39] DEBUG[32258] manager.c: Running action 'UserEvent' [2012-06-12 14:43:39] DEBUG[32258] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 23581633_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@786119 campaignid: 1 [2012-06-12 14:43:39] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 23581633_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@786119 campaignid: 1 [2012-06-12 14:43:39] DEBUG[32258] manager.c: Running action 'Logoff' [2012-06-12 14:43:39] VERBOSE[32258] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:39] DEBUG[32260] manager.c: Running action 'Challenge' [2012-06-12 14:43:39] DEBUG[32260] manager.c: Running action 'Login' [2012-06-12 14:43:39] VERBOSE[32260] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:39] DEBUG[32260] manager.c: Running action 'UserEvent' [2012-06-12 14:43:39] DEBUG[32260] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 23474699_2# campaignname: cc001 status: PROCESSING number: 12 agentid: 1 source: java.lang.Object@13259ca campaignid: 1 [2012-06-12 14:43:39] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 23474699_2# campaignname: cc001 status: PROCESSING number: 12 agentid: 1 source: java.lang.Object@13259ca campaignid: 1 [2012-06-12 14:43:39] DEBUG[32260] manager.c: Running action 'Logoff' [2012-06-12 14:43:39] VERBOSE[32260] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:39] DEBUG[32262] manager.c: Running action 'Challenge' [2012-06-12 14:43:39] DEBUG[32262] manager.c: Running action 'Login' [2012-06-12 14:43:39] VERBOSE[32262] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:39] DEBUG[32262] manager.c: Running action 'UserEvent' [2012-06-12 14:43:39] DEBUG[32262] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 3981368_2# campaignname: cc001 state: BUSY lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@e1f6c campaignid: 1 [2012-06-12 14:43:39] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 3981368_2# campaignname: cc001 state: BUSY lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@e1f6c campaignid: 1 [2012-06-12 14:43:39] DEBUG[32262] manager.c: Running action 'Logoff' [2012-06-12 14:43:39] VERBOSE[32262] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:39] DEBUG[32266] manager.c: Running action 'Challenge' [2012-06-12 14:43:39] DEBUG[32266] manager.c: Running action 'Login' [2012-06-12 14:43:39] VERBOSE[32266] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:39] DEBUG[32266] manager.c: Running action 'Originate' [2012-06-12 14:43:39] DEBUG[32267] chan_sip.c: Asked to create a SIP channel with formats: 0x40 (slin) [2012-06-12 14:43:39] VERBOSE[32267] netsock.c: == Using UDPTL TOS bits 136 [2012-06-12 14:43:39] VERBOSE[32267] netsock.c: == Using UDPTL CoS mark 4 [2012-06-12 14:43:39] DEBUG[32267] chan_sip.c: Allocating new SIP dialog for 77e77fc1578aa114252a269a5ef55c8a@127.0.0.1:0 - INVITE (No RTP) [2012-06-12 14:43:39] DEBUG[32267] rtp_engine.c: Using engine 'asterisk' for RTP instance '0x9f815e0' [2012-06-12 14:43:39] DEBUG[32267] res_rtp_asterisk.c: Allocated port 11250 for RTP instance '0x9f815e0' [2012-06-12 14:43:39] DEBUG[32267] rtp_engine.c: RTP instance '0x9f815e0' is setup and ready to go [2012-06-12 14:43:39] DEBUG[32267] res_rtp_asterisk.c: Setup RTCP on RTP instance '0x9f815e0' [2012-06-12 14:43:39] VERBOSE[32267] netsock2.c: == Using SIP RTP TOS bits 136 [2012-06-12 14:43:39] VERBOSE[32267] netsock2.c: == Using SIP RTP CoS mark 4 [2012-06-12 14:43:39] DEBUG[32267] chan_sip.c: Setting NAT on RTP to On [2012-06-12 14:43:39] DEBUG[32267] chan_sip.c: Setting NAT on UDPTL to On [2012-06-12 14:43:39] DEBUG[32267] acl.c: For destination '10.0.0.174', our source address is '10.0.4.239'. [2012-06-12 14:43:39] DEBUG[32267] chan_sip.c: Setting SIP_TRANSPORT_UDP with address 10.0.4.239:5060 [2012-06-12 14:43:39] DEBUG[29826] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: SIP/test002-00000064 ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: test002 Exten: Context: CALLEX Uniqueid: 1339505019.226 [2012-06-12 14:43:39] DEBUG[32267] chan_sip.c: *** Our native formats are 0x8 (alaw) [2012-06-12 14:43:39] DEBUG[32267] chan_sip.c: *** Joint capabilities are 0x108 (alaw|g729) [2012-06-12 14:43:39] DEBUG[32267] chan_sip.c: *** Our capabilities are 0x108 (alaw|g729) [2012-06-12 14:43:39] DEBUG[32267] chan_sip.c: *** AST_CODEC_CHOOSE formats are 0x8 (alaw) [2012-06-12 14:43:39] DEBUG[32267] chan_sip.c: *** Our preferred formats from the incoming channel are 0x40 (slin) [2012-06-12 14:43:39] DEBUG[32267] chan_sip.c: This channel will not be able to handle video. [2012-06-12 14:43:39] DEBUG[29826] manager.c: Examining event: Event: NewAccountCode Privilege: call,all Channel: SIP/test002-00000064 Uniqueid: 1339505019.226 AccountCode: cc001 OldAccountCode: test002 [2012-06-12 14:43:39] DEBUG[32267] chan_sip.c: Outgoing Call for test002 [2012-06-12 14:43:39] DEBUG[32267] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:43:39] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:39] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:39] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 6 (Ringing) [2012-06-12 14:43:39] DEBUG[9330] devicestate.c: device 'SIP/test002' state '6' [2012-06-12 14:43:39] DEBUG[32267] chan_sip.c: ** Our capability: 0x108 (alaw|g729) Video flag: False Text flag: False [2012-06-12 14:43:39] DEBUG[32267] chan_sip.c: ** Our prefcodec: 0x40 (slin) [2012-06-12 14:43:39] DEBUG[32267] chan_sip.c: -- Done with adding codecs to SDP [2012-06-12 14:43:39] DEBUG[32267] chan_sip.c: Done building SDP. Settling with this capability: 0x108 (alaw|g729) [2012-06-12 14:43:39] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:39] DEBUG[32267] chan_sip.c: Initializing initreq for method INVITE - callid 73a9a9dc6496975e1d16e08b54d2442e@10.0.4.239:5060 [2012-06-12 14:43:39] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:39] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:39] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:39] DEBUG[32267] chan_sip.c: Trying to put 'INVITE sip:' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:43:39] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:39] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 8 [2012-06-12 14:43:39] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:43:39] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:43:39] DEBUG[32266] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: SIP/test002-00000064 ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: test002 Exten: Context: CALLEX Uniqueid: 1339505019.226 [2012-06-12 14:43:39] DEBUG[32266] manager.c: Examining event: Event: NewAccountCode Privilege: call,all Channel: SIP/test002-00000064 Uniqueid: 1339505019.226 AccountCode: cc001 OldAccountCode: test002 [2012-06-12 14:43:39] DEBUG[32266] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 8 [2012-06-12 14:43:39] DEBUG[32266] manager.c: Running action 'Logoff' [2012-06-12 14:43:39] VERBOSE[32266] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:39] DEBUG[9339] chan_sip.c: = Looking for Call ID: 73a9a9dc6496975e1d16e08b54d2442e@10.0.4.239:5060 (Checking To) --From tag as2632e742 --To-tag db07a530 [2012-06-12 14:43:39] DEBUG[9339] chan_sip.c: (Provisional) Stopping retransmission (but retaining packet) on '73a9a9dc6496975e1d16e08b54d2442e@10.0.4.239:5060' Request 102: Found [2012-06-12 14:43:39] DEBUG[9339] chan_sip.c: SIP response 180 to standard invite [2012-06-12 14:43:39] DEBUG[9339] chan_sip.c: build_route: Contact hop: [2012-06-12 14:43:39] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: SIP/test002-00000064 ChannelState: 5 ChannelStateDesc: Ringing CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339505019.226 [2012-06-12 14:43:39] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:39] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:39] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 6 (Ringing) [2012-06-12 14:43:39] DEBUG[9330] devicestate.c: device 'SIP/test002' state '6' [2012-06-12 14:43:39] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:39] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:39] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:39] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:39] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:39] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:43:39] DEBUG[9339] chan_sip.c: Auto destroying SIP dialog '77508be35bcf1d28503883ad4bc81b34@10.0.4.239:5060' [2012-06-12 14:43:39] DEBUG[9339] chan_sip.c: Destroying SIP dialog 77508be35bcf1d28503883ad4bc81b34@10.0.4.239:5060 [2012-06-12 14:43:39] DEBUG[9339] rtp_engine.c: Destroyed RTP instance '0x9f77150' [2012-06-12 14:43:40] DEBUG[32267] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f815e0' [2012-06-12 14:43:40] DEBUG[32267] res_rtp_asterisk.c: RTP NAT: Got audio from other end. Now sending to address 10.0.0.174:8000 [2012-06-12 14:43:40] DEBUG[9339] chan_sip.c: = Looking for Call ID: 73a9a9dc6496975e1d16e08b54d2442e@10.0.4.239:5060 (Checking To) --From tag as2632e742 --To-tag db07a530 [2012-06-12 14:43:40] DEBUG[9339] chan_sip.c: Acked pending invite 102 [2012-06-12 14:43:40] DEBUG[9339] chan_sip.c: Stopping retransmission on '73a9a9dc6496975e1d16e08b54d2442e@10.0.4.239:5060' of Request 102: Match Found [2012-06-12 14:43:40] DEBUG[9339] chan_sip.c: SIP response 200 to standard invite [2012-06-12 14:43:40] DEBUG[9339] chan_sip.c: Processing session-level SDP v=0... UNSUPPORTED. [2012-06-12 14:43:40] DEBUG[9339] chan_sip.c: Processing session-level SDP o=Zoiper_user 0 2 IN IP4 10.0.0.174... UNSUPPORTED. [2012-06-12 14:43:40] DEBUG[9339] chan_sip.c: Processing session-level SDP s=Zoiper_session... UNSUPPORTED. [2012-06-12 14:43:40] DEBUG[9339] netsock2.c: Splitting '10.0.0.174' into... [2012-06-12 14:43:40] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port ''. [2012-06-12 14:43:40] DEBUG[9339] chan_sip.c: Processing session-level SDP c=IN IP4 10.0.0.174... OK. [2012-06-12 14:43:40] DEBUG[9339] chan_sip.c: Processing session-level SDP t=0 0... UNSUPPORTED. [2012-06-12 14:43:40] DEBUG[9339] rtp_engine.c: Setting payload 8 based on m type on 0xb62cfc40 [2012-06-12 14:43:40] DEBUG[9339] rtp_engine.c: Setting payload 3 based on m type on 0xb62cfc40 [2012-06-12 14:43:40] DEBUG[9339] rtp_engine.c: Setting payload 0 based on m type on 0xb62cfc40 [2012-06-12 14:43:40] DEBUG[9339] rtp_engine.c: Setting payload 110 based on m type on 0xb62cfc40 [2012-06-12 14:43:40] DEBUG[9339] rtp_engine.c: Setting payload 98 based on m type on 0xb62cfc40 [2012-06-12 14:43:40] DEBUG[9339] rtp_engine.c: Setting payload 101 based on m type on 0xb62cfc40 [2012-06-12 14:43:40] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:8 PCMA/8000... OK. [2012-06-12 14:43:40] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:3 GSM/8000... OK. [2012-06-12 14:43:40] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:0 PCMU/8000... OK. [2012-06-12 14:43:40] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:110 speex/8000... OK. [2012-06-12 14:43:40] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:98 iLBC/8000... OK. [2012-06-12 14:43:40] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=fmtp:98 mode=30... UNSUPPORTED. [2012-06-12 14:43:40] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:101 telephone-event/8000... OK. [2012-06-12 14:43:40] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=fmtp:101 0-15... UNSUPPORTED. [2012-06-12 14:43:40] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=sendrecv... OK. [2012-06-12 14:43:40] DEBUG[9339] rtp_engine.c: Incorporating payload 0 on 0xb62cfc40 [2012-06-12 14:43:40] DEBUG[9339] rtp_engine.c: Incorporating payload 3 on 0xb62cfc40 [2012-06-12 14:43:40] DEBUG[9339] rtp_engine.c: Incorporating payload 8 on 0xb62cfc40 [2012-06-12 14:43:40] DEBUG[9339] rtp_engine.c: Incorporating payload 98 on 0xb62cfc40 [2012-06-12 14:43:40] DEBUG[9339] rtp_engine.c: Incorporating payload 101 on 0xb62cfc40 [2012-06-12 14:43:40] DEBUG[9339] rtp_engine.c: Incorporating payload 110 on 0xb62cfc40 [2012-06-12 14:43:40] DEBUG[9339] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f815e0' [2012-06-12 14:43:40] DEBUG[9339] rtp_engine.c: Copying payload 0 from 0xb62cfc40 to 0x9f8178c [2012-06-12 14:43:40] DEBUG[9339] rtp_engine.c: Copying payload 3 from 0xb62cfc40 to 0x9f8178c [2012-06-12 14:43:40] DEBUG[9339] rtp_engine.c: Copying payload 8 from 0xb62cfc40 to 0x9f8178c [2012-06-12 14:43:40] DEBUG[9339] rtp_engine.c: Copying payload 98 from 0xb62cfc40 to 0x9f8178c [2012-06-12 14:43:40] DEBUG[9339] rtp_engine.c: Copying payload 101 from 0xb62cfc40 to 0x9f8178c [2012-06-12 14:43:40] DEBUG[9339] rtp_engine.c: Copying payload 110 from 0xb62cfc40 to 0x9f8178c [2012-06-12 14:43:40] DEBUG[9339] res_rtp_asterisk.c: Ignoring duplicate RTCP property on RTP instance '0x9f815e0' [2012-06-12 14:43:40] DEBUG[9339] chan_sip.c: We're settling with these formats: 0x8 (alaw) [2012-06-12 14:43:40] DEBUG[9339] chan_sip.c: We have an owner, now see if we need to change this call [2012-06-12 14:43:40] DEBUG[9339] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:43:40] DEBUG[9339] chan_sip.c: build_route: Contact hop: [2012-06-12 14:43:40] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:40] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:40] DEBUG[9339] netsock2.c: Splitting '10.0.0.174:5060' into... [2012-06-12 14:43:40] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 2 (In use) [2012-06-12 14:43:40] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port '5060'. [2012-06-12 14:43:40] DEBUG[9330] devicestate.c: device 'SIP/test002' state '2' [2012-06-12 14:43:40] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:40] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:40] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:40] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:40] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:40] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:40] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 1 [2012-06-12 14:43:40] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:40] DEBUG[9339] chan_sip.c: Trying to put 'ACK sip:tes' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:43:40] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:40] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:40] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 2 (In use) [2012-06-12 14:43:40] DEBUG[9330] devicestate.c: device 'SIP/test002' state '2' [2012-06-12 14:43:40] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: SIP/test002-00000064 ChannelState: 6 ChannelStateDesc: Up CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339505019.226 [2012-06-12 14:43:40] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:40] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:40] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:40] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:40] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:40] VERBOSE[32267] pbx.c: > Channel SIP/test002-00000064 was answered. [2012-06-12 14:43:40] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:40] DEBUG[32276] pbx.c: Launching 'AGI' [2012-06-12 14:43:40] VERBOSE[32276] pbx.c: -- Executing [test001@CC_ONLINE_CLIENT:1] AGI("SIP/test002-00000064", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:43:40] DEBUG[29826] manager.c: Examining event: Event: OriginateResponse Privilege: call,all ActionID: 3536266_2# Response: Success Channel: SIP/test002-00000064 Context: CC_ONLINE_CLIENT Exten: test001 Reason: 4 Uniqueid: 1339505019.226 CallerIDNum: CallerIDName: [2012-06-12 14:43:40] DEBUG[32276] res_agi.c: Wow, connected! [2012-06-12 14:43:40] DEBUG[32276] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:40] DEBUG[32276] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:40] DEBUG[32276] pbx.c: Result of 'NUMBERID' is '228' [2012-06-12 14:43:40] DEBUG[32276] pbx.c: Result of 'CDRID' is '342' [2012-06-12 14:43:40] DEBUG[32276] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:40] DEBUG[32276] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:40] DEBUG[32276] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:40] DEBUG[32276] pbx.c: Result of 'NUMBERID' is '228' [2012-06-12 14:43:40] DEBUG[32276] pbx.c: Result of 'NUMBERID' is '228' [2012-06-12 14:43:40] DEBUG[32276] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:40] DEBUG[32276] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:40] DEBUG[32276] pbx.c: Result of 'CDRID' is '342' [2012-06-12 14:43:40] DEBUG[32276] pbx.c: Result of 'CDRID' is '342' [2012-06-12 14:43:40] DEBUG[32276] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:40] DEBUG[32276] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:40] DEBUG[32276] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:43:40] DEBUG[32276] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:43:40] VERBOSE[32276] res_agi.c: -- AGI Script Executing Application: (Monitor) Options: (wav,/var/spool/asterisk/monitor/2012-06-12_14-43-40_test001_12,mb) [2012-06-12 14:43:40] VERBOSE[32276] res_agi.c: -- AGI Script Executing Application: (Set) Options: (__MONITOR=1) [2012-06-12 14:43:40] DEBUG[32276] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:43:40] VERBOSE[32276] res_agi.c: -- AGI Script Executing Application: (Bridge) Options: (Local/12@CC-be4b;2) [2012-06-12 14:43:40] DEBUG[29826] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: Exten: Context: Uniqueid: 1339505020.227 [2012-06-12 14:43:40] VERBOSE[32276] res_musiconhold.c: -- Stopped music on hold on Local/12@CC-be4b;2 [2012-06-12 14:43:40] DEBUG[32276] channel.c: Set channel Local/12@CC-be4b;2 to write format alaw [2012-06-12 14:43:40] DEBUG[32276] channel.c: Scheduling timer at (0 requested / 0 actual) timer ticks per second [2012-06-12 14:43:40] DEBUG[32276] channel.c: Planning to masquerade channel Local/12@CC-be4b;2 into the structure of Bridge/Local/12@CC-be4b;2 [2012-06-12 14:43:40] DEBUG[32276] channel.c: Done planning to masquerade channel Local/12@CC-be4b;2 into the structure of Bridge/Local/12@CC-be4b;2 [2012-06-12 14:43:40] DEBUG[32276] channel.c: Actually Masquerading Local/12@CC-be4b;2(6) into the structure of Bridge/Local/12@CC-be4b;2(6) [2012-06-12 14:43:40] DEBUG[32276] channel.c: Putting channel Local/12@CC-be4b;2 in alaw/alaw formats [2012-06-12 14:43:40] DEBUG[32276] channel.c: Released clone lock on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:40] DEBUG[32276] channel.c: Done Masquerading Local/12@CC-be4b;2 (6) [2012-06-12 14:43:40] DEBUG[31327] res_rtp_asterisk.c: Changing ssrc from 574273088 to 462966851 due to a source change [2012-06-12 14:43:40] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for Bridge - Local/12@CC [2012-06-12 14:43:40] DEBUG[9330] devicestate.c: Changing state for Bridge/Local/12@CC - state 2 (In use) [2012-06-12 14:43:40] DEBUG[9330] devicestate.c: device 'Bridge/Local/12@CC' state '2' [2012-06-12 14:43:40] DEBUG[32276] features.c: bridge answer set, chan answer set [2012-06-12 14:43:40] DEBUG[9345] app_queue.c: Device 'Bridge/Local/12@CC' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:40] DEBUG[32276] channel.c: setting peeraccount to cc001 for Local/12@CC-be4b;2 from data on channel SIP/test002-00000064 [2012-06-12 14:43:40] DEBUG[32276] channel.c: setting peeraccount to cc001 for SIP/test002-00000064 from data on channel Local/12@CC-be4b;2 [2012-06-12 14:43:40] DEBUG[32276] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:43:40] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Stop Channel: Local/12@CC-be4b;2 UniqueID: 1339505015.225 [2012-06-12 14:43:40] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 ChannelState: 6 ChannelStateDesc: Up CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339505020.227 [2012-06-12 14:43:40] DEBUG[29826] manager.c: Examining event: Event: Masquerade Privilege: call,all Clone: Local/12@CC-be4b;2 CloneState: Up Original: Bridge/Local/12@CC-be4b;2 OriginalState: Up [2012-06-12 14:43:40] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Local/12@CC-be4b;2 Newname: Local/12@CC-be4b;2 Uniqueid: 1339505015.225 [2012-06-12 14:43:40] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 Newname: Local/12@CC-be4b;2 Uniqueid: 1339505020.227 [2012-06-12 14:43:40] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Local/12@CC-be4b;2 Newname: Bridge/Local/12@CC-be4b;2 Uniqueid: 1339505015.225 [2012-06-12 14:43:40] DEBUG[29826] manager.c: Examining event: Event: NewCallerid Privilege: call,all Channel: Local/12@CC-be4b;2 CallerIDNum: CallerIDName: Uniqueid: 1339505020.227 CID-CallingPres: 0 (Presentation Allowed, Not Screened) [2012-06-12 14:43:40] DEBUG[29826] manager.c: Examining event: Event: BridgeExec Privilege: call,all Response: Success Channel1: SIP/test002-00000064 Channel2: Local/12@CC-be4b;2 [2012-06-12 14:43:40] DEBUG[29826] manager.c: Examining event: Event: MonitorStart Privilege: call,all Channel: SIP/test002-00000064 Uniqueid: 1339505019.226 [2012-06-12 14:43:40] DEBUG[29826] manager.c: Examining event: Event: NewAccountCode Privilege: call,all Channel: Local/12@CC-be4b;2 Uniqueid: 1339505020.227 AccountCode: cc001 OldAccountCode: cc001 [2012-06-12 14:43:40] DEBUG[29826] manager.c: Examining event: Event: Bridge Privilege: call,all Bridgestate: Link Bridgetype: core Channel1: SIP/test002-00000064 Channel2: Local/12@CC-be4b;2 Uniqueid1: 1339505019.226 Uniqueid2: 1339505020.227 CallerID1: CallerID2: [2012-06-12 14:43:40] DEBUG[31327] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:43:40] DEBUG[32226] pbx.c: Spawn extension (CC,park,2) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:40] VERBOSE[32226] pbx.c: == Spawn extension (CC, park, 2) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:40] DEBUG[32226] channel.c: Soft-Hanging up channel 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:40] DEBUG[32226] pbx.c: Result of 'ORGDEST' is '12' [2012-06-12 14:43:40] DEBUG[32226] pbx.c: Expression result is '1' [2012-06-12 14:43:40] DEBUG[32226] pbx.c: Launching 'GotoIf' [2012-06-12 14:43:40] VERBOSE[32226] pbx.c: -- Executing [h@CC:1] GotoIf("Bridge/Local/12@CC-be4b;2", "1?3") in new stack [2012-06-12 14:43:40] VERBOSE[32226] pbx.c: -- Goto (CC,h,3) [2012-06-12 14:43:40] DEBUG[32226] pbx.c: Launching 'AGI' [2012-06-12 14:43:40] VERBOSE[32226] pbx.c: -- Executing [h@CC:3] AGI("Bridge/Local/12@CC-be4b;2", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:43:40] DEBUG[32226] res_agi.c: Hungup channel detected, running agi in dead mode. [2012-06-12 14:43:40] DEBUG[32226] res_agi.c: Wow, connected! [2012-06-12 14:43:40] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Stop Channel: Bridge/Local/12@CC-be4b;2 UniqueID: 1339505015.225 [2012-06-12 14:43:40] VERBOSE[32226] res_agi.c: -- AGI Script Executing Application: (NoCDR) Options: () [2012-06-12 14:43:40] VERBOSE[32226] res_agi.c: -- >AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 0 [2012-06-12 14:43:40] DEBUG[32226] pbx.c: Result of 'EXTEN' is 'h' [2012-06-12 14:43:40] DEBUG[32226] pbx.c: Result of 'ORGDEST' is '12' [2012-06-12 14:43:40] DEBUG[32226] pbx.c: Launching 'NoOp' [2012-06-12 14:43:40] VERBOSE[32226] pbx.c: -- Executing [h@CC:4] NoOp("Bridge/Local/12@CC-be4b;2", ""END ===================="h" "12"") in new stack [2012-06-12 14:43:40] DEBUG[32226] pbx.c: Launching 'Hangup' [2012-06-12 14:43:40] VERBOSE[32226] pbx.c: -- Executing [h@CC:5] Hangup("Bridge/Local/12@CC-be4b;2", "") in new stack [2012-06-12 14:43:40] DEBUG[32226] pbx.c: Spawn extension (CC,h,5) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:40] VERBOSE[32226] pbx.c: == Spawn extension (CC, h, 5) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:40] DEBUG[32226] channel.c: Hanging up zombie 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:40] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for Bridge - Local/12@CC [2012-06-12 14:43:40] DEBUG[9330] devicestate.c: Changing state for Bridge/Local/12@CC - state 0 (Unknown) [2012-06-12 14:43:40] DEBUG[9330] devicestate.c: device 'Bridge/Local/12@CC' state '0' [2012-06-12 14:43:40] DEBUG[29826] manager.c: Examining event: Event: Hangup Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 Uniqueid: 1339505015.225 CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Cause: 16 Cause-txt: Normal Clearing [2012-06-12 14:43:40] DEBUG[9345] app_queue.c: Device 'Bridge/Local/12@CC' changed to state '0' (Unknown) but we don't care because they're not a member of any queue. [2012-06-12 14:43:40] DEBUG[32276] res_rtp_asterisk.c: Ooh, format changed from unknown to alaw [2012-06-12 14:43:40] DEBUG[32276] res_rtp_asterisk.c: Created smoother: format: alaw ms: 20 len: 160 [2012-06-12 14:43:42] DEBUG[9339] chan_sip.c: = Looking for Call ID: 73a9a9dc6496975e1d16e08b54d2442e@10.0.4.239:5060 (Checking From) --From tag db07a530 --To-tag as2632e742 [2012-06-12 14:43:42] DEBUG[9339] chan_sip.c: **** Received BYE (8) - Command in SIP BYE [2012-06-12 14:43:42] DEBUG[9339] netsock2.c: Splitting '10.0.0.174:5060' into... [2012-06-12 14:43:42] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port '5060'. [2012-06-12 14:43:42] DEBUG[9339] chan_sip.c: Setting SIP_ALREADYGONE on dialog 73a9a9dc6496975e1d16e08b54d2442e@10.0.4.239:5060 [2012-06-12 14:43:42] DEBUG[9339] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f815e0' [2012-06-12 14:43:42] DEBUG[9339] chan_sip.c: Received bye, issuing owner hangup [2012-06-12 14:43:42] DEBUG[9339] chan_sip.c: Trying to put 'SIP/2.0 200' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:43:42] DEBUG[32276] channel.c: Didn't get a frame from channel: SIP/test002-00000064 [2012-06-12 14:43:42] DEBUG[31327] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:43:42] DEBUG[29826] manager.c: Examining event: Event: Unlink Privilege: call,all Channel1: SIP/test002-00000064 Channel2: Local/12@CC-be4b;2 Uniqueid1: 1339505019.226 Uniqueid2: 1339505020.227 CallerID1: CallerID2: [2012-06-12 14:43:42] DEBUG[32276] channel.c: Bridge stops bridging channels SIP/test002-00000064 and Local/12@CC-be4b;2 [2012-06-12 14:43:42] DEBUG[32276] channel.c: Soft-Hanging up channel 'SIP/test002-00000064' [2012-06-12 14:43:42] DEBUG[32276] pbx.c: Launching 'AGI' [2012-06-12 14:43:42] VERBOSE[32276] pbx.c: -- Executing [h@CC_ONLINE_CLIENT:1] AGI("SIP/test002-00000064", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:43:42] DEBUG[32276] res_agi.c: Hungup channel detected, running agi in dead mode. [2012-06-12 14:43:42] DEBUG[32276] res_agi.c: Wow, connected! [2012-06-12 14:43:42] DEBUG[32276] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:42] DEBUG[32276] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:42] DEBUG[32276] pbx.c: Result of 'NUMBERID' is '228' [2012-06-12 14:43:42] DEBUG[32276] pbx.c: Result of 'CDRID' is '342' [2012-06-12 14:43:42] DEBUG[32276] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:42] DEBUG[32276] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:42] DEBUG[32276] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:42] DEBUG[32276] pbx.c: Result of 'NUMBERID' is '228' [2012-06-12 14:43:42] DEBUG[32276] pbx.c: Result of 'NUMBERID' is '228' [2012-06-12 14:43:42] DEBUG[32276] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:42] DEBUG[32276] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:42] DEBUG[32276] pbx.c: Result of 'CDRID' is '342' [2012-06-12 14:43:42] DEBUG[32276] pbx.c: Result of 'CDRID' is '342' [2012-06-12 14:43:42] DEBUG[32276] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:42] DEBUG[32276] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:42] DEBUG[32357] manager.c: Running action 'Challenge' [2012-06-12 14:43:42] DEBUG[32357] manager.c: Running action 'Login' [2012-06-12 14:43:42] VERBOSE[32357] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:42] DEBUG[32357] manager.c: Running action 'UserEvent' [2012-06-12 14:43:42] DEBUG[32357] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 15139323_2# campaignname: cc001 status: ENDED number: 12 agentid: 1 source: java.lang.Object@89e41 campaignid: 1 [2012-06-12 14:43:42] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 15139323_2# campaignname: cc001 status: ENDED number: 12 agentid: 1 source: java.lang.Object@89e41 campaignid: 1 [2012-06-12 14:43:42] DEBUG[32357] manager.c: Running action 'Logoff' [2012-06-12 14:43:42] VERBOSE[32357] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:42] VERBOSE[32276] res_agi.c: -- AGI Script Executing Application: (Set) Options: (__CDRID=0) [2012-06-12 14:43:42] DEBUG[32359] manager.c: Running action 'Challenge' [2012-06-12 14:43:42] DEBUG[32359] manager.c: Running action 'Login' [2012-06-12 14:43:42] VERBOSE[32359] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:42] DEBUG[32359] manager.c: Running action 'UserEvent' [2012-06-12 14:43:42] DEBUG[32359] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 28305203_2# campaignname: cc001 state: NOTE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@502d56 campaignid: 1 [2012-06-12 14:43:42] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 28305203_2# campaignname: cc001 state: NOTE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@502d56 campaignid: 1 [2012-06-12 14:43:42] DEBUG[32359] manager.c: Running action 'Logoff' [2012-06-12 14:43:42] VERBOSE[32359] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:43] VERBOSE[32276] res_agi.c: -- AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 0 [2012-06-12 14:43:43] DEBUG[32276] pbx.c: Launching 'Hangup' [2012-06-12 14:43:43] VERBOSE[32276] pbx.c: -- Executing [h@CC_ONLINE_CLIENT:2] Hangup("SIP/test002-00000064", "") in new stack [2012-06-12 14:43:43] DEBUG[32276] features.c: Spawn extension (CC_ONLINE_CLIENT,h,2) exited non-zero on 'SIP/test002-00000064' [2012-06-12 14:43:43] VERBOSE[32276] features.c: == Spawn extension (CC_ONLINE_CLIENT, h, 2) exited non-zero on 'SIP/test002-00000064' [2012-06-12 14:43:43] VERBOSE[32276] cdr_adaptive_odbc.c: > [INSERT INTO cdr (dst,dcontext,channel,lastapp,lastdata,duration,billsec,disposition,amaflags,accountcode,uniqueid,userfield,number_a,number_b,src_interface,dst_interface,is_outbound,is_inbound,src_account,dst_account) VALUES ('test001','CC_ONLINE_CLIENT','SIP/test002-00000064','Bridge','Local/12@CC-be4b;2',4,3,'ANSWERED',3,'cc001','1339505019.226','CC:cc001;','cc001','12','cc001','CALLEX/test002','t','t','cc001','test002')] [2012-06-12 14:43:43] DEBUG[32276] res_odbc.c: odbc_release_obj2(0x9c89248) called (obj->txf = (nil)) [2012-06-12 14:43:43] DEBUG[32276] features.c: starting new PBX in CC,park,3 for chan Local/12@CC-be4b;2 [2012-06-12 14:43:43] DEBUG[32362] pbx.c: Launching 'Goto' [2012-06-12 14:43:43] VERBOSE[32362] pbx.c: -- Executing [park@CC:3] Goto("Local/12@CC-be4b;2", "return") in new stack [2012-06-12 14:43:43] VERBOSE[32362] pbx.c: -- Goto (CC,park,2) [2012-06-12 14:43:43] DEBUG[32362] pbx.c: Result of 'CCMoh' is 'default' [2012-06-12 14:43:43] DEBUG[32362] pbx.c: Launching 'MusicOnHold' [2012-06-12 14:43:43] VERBOSE[32362] pbx.c: -- Executing [park@CC:2] MusicOnHold("Local/12@CC-be4b;2", "default") in new stack [2012-06-12 14:43:43] VERBOSE[32362] res_musiconhold.c: -- Started music on hold, class 'default', on Local/12@CC-be4b;2 [2012-06-12 14:43:43] DEBUG[32362] channel.c: Scheduling timer at (50 requested / 50 actual) timer ticks per second [2012-06-12 14:43:43] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Start Channel: Local/12@CC-be4b;2 UniqueID: 1339505020.227 Class: default [2012-06-12 14:43:43] DEBUG[32276] features.c: SUCCESS continuing PBX on chan Local/12@CC-be4b;2 [2012-06-12 14:43:43] DEBUG[32276] res_agi.c: SIP/test002-00000064 hungup [2012-06-12 14:43:43] DEBUG[32276] pbx.c: Result of 'BRIDGERESULT' is 'SUCCESS' [2012-06-12 14:43:43] DEBUG[32362] channel.c: Set channel Local/12@CC-be4b;2 to write format slin [2012-06-12 14:43:43] DEBUG[32362] res_musiconhold.c: Local/12@CC-be4b;2 Opened file 0 '/var/lib/asterisk/moh/datera' [2012-06-12 14:43:43] VERBOSE[32276] res_agi.c: -- AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 4 [2012-06-12 14:43:43] DEBUG[32276] pbx.c: Spawn extension (CC_ONLINE_CLIENT,test001,1) exited non-zero on 'SIP/test002-00000064' [2012-06-12 14:43:43] VERBOSE[32276] pbx.c: == Spawn extension (CC_ONLINE_CLIENT, test001, 1) exited non-zero on 'SIP/test002-00000064' [2012-06-12 14:43:43] DEBUG[32276] channel.c: Soft-Hanging up channel 'SIP/test002-00000064' [2012-06-12 14:43:43] DEBUG[32276] channel.c: Hanging up channel 'SIP/test002-00000064' [2012-06-12 14:43:43] DEBUG[32276] chan_sip.c: Hanging up zombie call. Be scared. [2012-06-12 14:43:43] DEBUG[32276] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:43:43] DEBUG[32276] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f815e0' [2012-06-12 14:43:43] DEBUG[29826] manager.c: Examining event: Event: Hangup Privilege: call,all Channel: SIP/test002-00000064 Uniqueid: 1339505019.226 CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Cause: 16 Cause-txt: Normal Clearing [2012-06-12 14:43:43] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:43] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:43] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 1 (Not in use) [2012-06-12 14:43:43] DEBUG[9330] devicestate.c: device 'SIP/test002' state '1' [2012-06-12 14:43:43] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:43] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:43] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:43] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:43] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:43] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:43] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 0 [2012-06-12 14:43:43] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:43] DEBUG[32276] res_monitor.c: monitor executing /usr/local/callex/bin/CallRecorderMix.sh "/var/spool/asterisk/monitor/2012-06-12_14-43-40_test001_12-in.wav" "/var/spool/asterisk/monitor/2012-06-12_14-43-40_test001_12-out.wav" "/var/spool/asterisk/monitor/2012-06-12_14-43-40_test001_12.wav" & [2012-06-12 14:43:43] WARNING[32276] res_monitor.c: Execute of /usr/local/callex/bin/CallRecorderMix.sh "/var/spool/asterisk/monitor/2012-06-12_14-43-40_test001_12-in.wav" "/var/spool/asterisk/monitor/2012-06-12_14-43-40_test001_12-out.wav" "/var/spool/asterisk/monitor/2012-06-12_14-43-40_test001_12.wav" & failed. [2012-06-12 14:43:43] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:43] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:43] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 1 (Not in use) [2012-06-12 14:43:43] DEBUG[9330] devicestate.c: device 'SIP/test002' state '1' [2012-06-12 14:43:43] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:43] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:43] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:43] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:43] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:43] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:43] DEBUG[29826] manager.c: Examining event: Event: MonitorStop Privilege: call,all Channel: SIP/test002-00000064 Uniqueid: 1339505019.226 [2012-06-12 14:43:44] DEBUG[32390] manager.c: Running action 'Challenge' [2012-06-12 14:43:44] DEBUG[32390] manager.c: Running action 'Login' [2012-06-12 14:43:44] VERBOSE[32390] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:44] DEBUG[32390] manager.c: Running action 'UserEvent' [2012-06-12 14:43:44] DEBUG[32390] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 9802908_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1c0fc25 campaignid: 1 [2012-06-12 14:43:44] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 9802908_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1c0fc25 campaignid: 1 [2012-06-12 14:43:44] DEBUG[32390] manager.c: Running action 'Logoff' [2012-06-12 14:43:44] VERBOSE[32390] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:44] DEBUG[32392] manager.c: Running action 'Challenge' [2012-06-12 14:43:44] DEBUG[32392] manager.c: Running action 'Login' [2012-06-12 14:43:44] VERBOSE[32392] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:44] DEBUG[32392] manager.c: Running action 'UserEvent' [2012-06-12 14:43:44] DEBUG[32392] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 15554354_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@e7c6cd campaignid: 1 [2012-06-12 14:43:44] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 15554354_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@e7c6cd campaignid: 1 [2012-06-12 14:43:44] DEBUG[32392] manager.c: Running action 'Logoff' [2012-06-12 14:43:44] VERBOSE[32392] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:44] DEBUG[32394] manager.c: Running action 'Challenge' [2012-06-12 14:43:44] DEBUG[32394] manager.c: Running action 'Login' [2012-06-12 14:43:44] VERBOSE[32394] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:44] DEBUG[32394] manager.c: Running action 'UserEvent' [2012-06-12 14:43:44] DEBUG[32394] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 9763294_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1190346 campaignid: 1 [2012-06-12 14:43:44] DEBUG[32394] manager.c: Running action 'Logoff' [2012-06-12 14:43:44] VERBOSE[32394] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:44] DEBUG[32396] manager.c: Running action 'Challenge' [2012-06-12 14:43:44] DEBUG[32396] manager.c: Running action 'Login' [2012-06-12 14:43:44] VERBOSE[32396] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:44] DEBUG[32396] manager.c: Running action 'UserEvent' [2012-06-12 14:43:44] DEBUG[32396] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 2705732_2# campaignname: cc001 status: PROCESSING number: 12 agentid: 1 source: java.lang.Object@2d62d9 campaignid: 1 [2012-06-12 14:43:44] DEBUG[32396] manager.c: Running action 'Logoff' [2012-06-12 14:43:44] VERBOSE[32396] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:44] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 9763294_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1190346 campaignid: 1 [2012-06-12 14:43:44] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 2705732_2# campaignname: cc001 status: PROCESSING number: 12 agentid: 1 source: java.lang.Object@2d62d9 campaignid: 1 [2012-06-12 14:43:44] DEBUG[32398] manager.c: Running action 'Challenge' [2012-06-12 14:43:44] DEBUG[32398] manager.c: Running action 'Login' [2012-06-12 14:43:44] VERBOSE[32398] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:44] DEBUG[32398] manager.c: Running action 'UserEvent' [2012-06-12 14:43:44] DEBUG[32398] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 30159376_2# campaignname: cc001 state: BUSY lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1974736 campaignid: 1 [2012-06-12 14:43:44] DEBUG[32398] manager.c: Running action 'Logoff' [2012-06-12 14:43:44] VERBOSE[32398] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:44] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 30159376_2# campaignname: cc001 state: BUSY lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1974736 campaignid: 1 [2012-06-12 14:43:44] DEBUG[32401] manager.c: Running action 'Challenge' [2012-06-12 14:43:44] DEBUG[32401] manager.c: Running action 'Login' [2012-06-12 14:43:44] VERBOSE[32401] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:44] DEBUG[32401] manager.c: Running action 'Originate' [2012-06-12 14:43:44] DEBUG[32403] chan_sip.c: Asked to create a SIP channel with formats: 0x40 (slin) [2012-06-12 14:43:44] VERBOSE[32403] netsock.c: == Using UDPTL TOS bits 136 [2012-06-12 14:43:44] VERBOSE[32403] netsock.c: == Using UDPTL CoS mark 4 [2012-06-12 14:43:44] DEBUG[32403] chan_sip.c: Allocating new SIP dialog for 51c6bd6e563a804722c7c8cc2692a9c4@127.0.0.1:0 - INVITE (No RTP) [2012-06-12 14:43:44] DEBUG[32403] rtp_engine.c: Using engine 'asterisk' for RTP instance '0x9f76218' [2012-06-12 14:43:44] DEBUG[32403] res_rtp_asterisk.c: Allocated port 13712 for RTP instance '0x9f76218' [2012-06-12 14:43:44] DEBUG[32403] rtp_engine.c: RTP instance '0x9f76218' is setup and ready to go [2012-06-12 14:43:44] DEBUG[32403] res_rtp_asterisk.c: Setup RTCP on RTP instance '0x9f76218' [2012-06-12 14:43:44] VERBOSE[32403] netsock2.c: == Using SIP RTP TOS bits 136 [2012-06-12 14:43:44] VERBOSE[32403] netsock2.c: == Using SIP RTP CoS mark 4 [2012-06-12 14:43:44] DEBUG[32403] chan_sip.c: Setting NAT on RTP to On [2012-06-12 14:43:44] DEBUG[32403] chan_sip.c: Setting NAT on UDPTL to On [2012-06-12 14:43:44] DEBUG[32403] acl.c: For destination '10.0.0.174', our source address is '10.0.4.239'. [2012-06-12 14:43:44] DEBUG[32403] chan_sip.c: Setting SIP_TRANSPORT_UDP with address 10.0.4.239:5060 [2012-06-12 14:43:44] DEBUG[32403] chan_sip.c: *** Our native formats are 0x8 (alaw) [2012-06-12 14:43:44] DEBUG[32403] chan_sip.c: *** Joint capabilities are 0x108 (alaw|g729) [2012-06-12 14:43:44] DEBUG[32403] chan_sip.c: *** Our capabilities are 0x108 (alaw|g729) [2012-06-12 14:43:44] DEBUG[29826] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: SIP/test002-00000065 ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: test002 Exten: Context: CALLEX Uniqueid: 1339505024.228 [2012-06-12 14:43:44] DEBUG[32403] chan_sip.c: *** AST_CODEC_CHOOSE formats are 0x8 (alaw) [2012-06-12 14:43:44] DEBUG[32403] chan_sip.c: *** Our preferred formats from the incoming channel are 0x40 (slin) [2012-06-12 14:43:44] DEBUG[32403] chan_sip.c: This channel will not be able to handle video. [2012-06-12 14:43:44] DEBUG[32401] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: SIP/test002-00000065 ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: test002 Exten: Context: CALLEX Uniqueid: 1339505024.228 [2012-06-12 14:43:44] DEBUG[32401] manager.c: Running action 'Logoff' [2012-06-12 14:43:44] VERBOSE[32401] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:44] DEBUG[32403] chan_sip.c: Outgoing Call for test002 [2012-06-12 14:43:44] DEBUG[32403] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:43:44] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:44] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:44] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 6 (Ringing) [2012-06-12 14:43:44] DEBUG[9330] devicestate.c: device 'SIP/test002' state '6' [2012-06-12 14:43:44] DEBUG[32403] chan_sip.c: ** Our capability: 0x108 (alaw|g729) Video flag: False Text flag: False [2012-06-12 14:43:44] DEBUG[32403] chan_sip.c: ** Our prefcodec: 0x40 (slin) [2012-06-12 14:43:44] DEBUG[29826] manager.c: Examining event: Event: NewAccountCode Privilege: call,all Channel: SIP/test002-00000065 Uniqueid: 1339505024.228 AccountCode: cc001 OldAccountCode: test002 [2012-06-12 14:43:44] DEBUG[32403] chan_sip.c: -- Done with adding codecs to SDP [2012-06-12 14:43:44] DEBUG[32403] chan_sip.c: Done building SDP. Settling with this capability: 0x108 (alaw|g729) [2012-06-12 14:43:44] DEBUG[32403] chan_sip.c: Initializing initreq for method INVITE - callid 630348a3709854b40f5a84854867a1d7@10.0.4.239:5060 [2012-06-12 14:43:44] DEBUG[32403] chan_sip.c: Trying to put 'INVITE sip:' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:43:44] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:44] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:44] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:44] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:44] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:44] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:43:44] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 8 [2012-06-12 14:43:44] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:43:44] DEBUG[9339] chan_sip.c: = Looking for Call ID: 630348a3709854b40f5a84854867a1d7@10.0.4.239:5060 (Checking To) --From tag as600e891b --To-tag a831b112 [2012-06-12 14:43:44] DEBUG[9339] chan_sip.c: (Provisional) Stopping retransmission (but retaining packet) on '630348a3709854b40f5a84854867a1d7@10.0.4.239:5060' Request 102: Found [2012-06-12 14:43:44] DEBUG[9339] chan_sip.c: SIP response 180 to standard invite [2012-06-12 14:43:44] DEBUG[9339] chan_sip.c: build_route: Contact hop: [2012-06-12 14:43:44] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:44] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:44] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 6 (Ringing) [2012-06-12 14:43:44] DEBUG[9330] devicestate.c: device 'SIP/test002' state '6' [2012-06-12 14:43:44] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: SIP/test002-00000065 ChannelState: 5 ChannelStateDesc: Ringing CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339505024.228 [2012-06-12 14:43:44] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:44] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:44] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:44] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:44] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:44] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:43:44] DEBUG[9339] chan_sip.c: Auto destroying SIP dialog '5be871444ab1e3e6397673cd175726b7@10.0.4.239:5060' [2012-06-12 14:43:44] DEBUG[9339] chan_sip.c: Destroying SIP dialog 5be871444ab1e3e6397673cd175726b7@10.0.4.239:5060 [2012-06-12 14:43:44] DEBUG[9339] rtp_engine.c: Destroyed RTP instance '0x9f85050' [2012-06-12 14:43:48] DEBUG[9339] chan_sip.c: = Looking for Call ID: 630348a3709854b40f5a84854867a1d7@10.0.4.239:5060 (Checking To) --From tag as600e891b --To-tag a831b112 [2012-06-12 14:43:48] DEBUG[9339] chan_sip.c: Acked pending invite 102 [2012-06-12 14:43:48] DEBUG[9339] chan_sip.c: Stopping retransmission on '630348a3709854b40f5a84854867a1d7@10.0.4.239:5060' of Request 102: Match Found [2012-06-12 14:43:48] DEBUG[9339] chan_sip.c: SIP response 200 to standard invite [2012-06-12 14:43:48] DEBUG[9339] chan_sip.c: Processing session-level SDP v=0... UNSUPPORTED. [2012-06-12 14:43:48] DEBUG[9339] chan_sip.c: Processing session-level SDP o=Zoiper_user 0 2 IN IP4 10.0.0.174... UNSUPPORTED. [2012-06-12 14:43:48] DEBUG[9339] chan_sip.c: Processing session-level SDP s=Zoiper_session... UNSUPPORTED. [2012-06-12 14:43:48] DEBUG[9339] netsock2.c: Splitting '10.0.0.174' into... [2012-06-12 14:43:48] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port ''. [2012-06-12 14:43:48] DEBUG[9339] chan_sip.c: Processing session-level SDP c=IN IP4 10.0.0.174... OK. [2012-06-12 14:43:48] DEBUG[9339] chan_sip.c: Processing session-level SDP t=0 0... UNSUPPORTED. [2012-06-12 14:43:48] DEBUG[9339] rtp_engine.c: Setting payload 8 based on m type on 0xb62cfc40 [2012-06-12 14:43:48] DEBUG[9339] rtp_engine.c: Setting payload 3 based on m type on 0xb62cfc40 [2012-06-12 14:43:48] DEBUG[9339] rtp_engine.c: Setting payload 0 based on m type on 0xb62cfc40 [2012-06-12 14:43:48] DEBUG[9339] rtp_engine.c: Setting payload 110 based on m type on 0xb62cfc40 [2012-06-12 14:43:48] DEBUG[9339] rtp_engine.c: Setting payload 98 based on m type on 0xb62cfc40 [2012-06-12 14:43:48] DEBUG[9339] rtp_engine.c: Setting payload 101 based on m type on 0xb62cfc40 [2012-06-12 14:43:48] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:8 PCMA/8000... OK. [2012-06-12 14:43:48] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:3 GSM/8000... OK. [2012-06-12 14:43:48] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:0 PCMU/8000... OK. [2012-06-12 14:43:48] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:110 speex/8000... OK. [2012-06-12 14:43:48] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:98 iLBC/8000... OK. [2012-06-12 14:43:48] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=fmtp:98 mode=30... UNSUPPORTED. [2012-06-12 14:43:48] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:101 telephone-event/8000... OK. [2012-06-12 14:43:48] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=fmtp:101 0-15... UNSUPPORTED. [2012-06-12 14:43:48] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=sendrecv... OK. [2012-06-12 14:43:48] DEBUG[9339] rtp_engine.c: Incorporating payload 0 on 0xb62cfc40 [2012-06-12 14:43:48] DEBUG[9339] rtp_engine.c: Incorporating payload 3 on 0xb62cfc40 [2012-06-12 14:43:48] DEBUG[9339] rtp_engine.c: Incorporating payload 8 on 0xb62cfc40 [2012-06-12 14:43:48] DEBUG[9339] rtp_engine.c: Incorporating payload 98 on 0xb62cfc40 [2012-06-12 14:43:48] DEBUG[9339] rtp_engine.c: Incorporating payload 101 on 0xb62cfc40 [2012-06-12 14:43:48] DEBUG[9339] rtp_engine.c: Incorporating payload 110 on 0xb62cfc40 [2012-06-12 14:43:48] DEBUG[9339] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f76218' [2012-06-12 14:43:48] DEBUG[9339] rtp_engine.c: Copying payload 0 from 0xb62cfc40 to 0x9f763c4 [2012-06-12 14:43:48] DEBUG[9339] rtp_engine.c: Copying payload 3 from 0xb62cfc40 to 0x9f763c4 [2012-06-12 14:43:48] DEBUG[9339] rtp_engine.c: Copying payload 8 from 0xb62cfc40 to 0x9f763c4 [2012-06-12 14:43:48] DEBUG[9339] rtp_engine.c: Copying payload 98 from 0xb62cfc40 to 0x9f763c4 [2012-06-12 14:43:48] DEBUG[9339] rtp_engine.c: Copying payload 101 from 0xb62cfc40 to 0x9f763c4 [2012-06-12 14:43:48] DEBUG[9339] rtp_engine.c: Copying payload 110 from 0xb62cfc40 to 0x9f763c4 [2012-06-12 14:43:48] DEBUG[9339] res_rtp_asterisk.c: Ignoring duplicate RTCP property on RTP instance '0x9f76218' [2012-06-12 14:43:48] DEBUG[9339] chan_sip.c: We're settling with these formats: 0x8 (alaw) [2012-06-12 14:43:48] DEBUG[9339] chan_sip.c: We have an owner, now see if we need to change this call [2012-06-12 14:43:48] DEBUG[9339] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:43:48] DEBUG[9339] chan_sip.c: build_route: Contact hop: [2012-06-12 14:43:48] DEBUG[9339] netsock2.c: Splitting '10.0.0.174:5060' into... [2012-06-12 14:43:48] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port '5060'. [2012-06-12 14:43:48] DEBUG[9339] chan_sip.c: Trying to put 'ACK sip:tes' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:43:48] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:48] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:48] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 2 (In use) [2012-06-12 14:43:48] DEBUG[9330] devicestate.c: device 'SIP/test002' state '2' [2012-06-12 14:43:48] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:48] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:48] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:48] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:48] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:48] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 1 [2012-06-12 14:43:48] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:48] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:48] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:48] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:48] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 2 (In use) [2012-06-12 14:43:48] DEBUG[9330] devicestate.c: device 'SIP/test002' state '2' [2012-06-12 14:43:48] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:48] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:48] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:48] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:48] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:48] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:48] VERBOSE[32403] pbx.c: > Channel SIP/test002-00000065 was answered. [2012-06-12 14:43:48] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: SIP/test002-00000065 ChannelState: 6 ChannelStateDesc: Up CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339505024.228 [2012-06-12 14:43:48] DEBUG[32418] pbx.c: Launching 'AGI' [2012-06-12 14:43:48] VERBOSE[32418] pbx.c: -- Executing [test001@CC_ONLINE_CLIENT:1] AGI("SIP/test002-00000065", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:43:48] DEBUG[32418] res_agi.c: Wow, connected! [2012-06-12 14:43:48] DEBUG[29826] manager.c: Examining event: Event: OriginateResponse Privilege: call,all ActionID: 15304722_2# Response: Success Channel: SIP/test002-00000065 Context: CC_ONLINE_CLIENT Exten: test001 Reason: 4 Uniqueid: 1339505024.228 CallerIDNum: CallerIDName: [2012-06-12 14:43:48] DEBUG[32418] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:48] DEBUG[32418] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:48] DEBUG[32418] pbx.c: Result of 'NUMBERID' is '229' [2012-06-12 14:43:48] DEBUG[32418] pbx.c: Result of 'CDRID' is '343' [2012-06-12 14:43:48] DEBUG[32418] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:48] DEBUG[32418] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:48] DEBUG[32418] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:48] DEBUG[32418] pbx.c: Result of 'NUMBERID' is '229' [2012-06-12 14:43:48] DEBUG[32418] pbx.c: Result of 'NUMBERID' is '229' [2012-06-12 14:43:48] DEBUG[32418] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:48] DEBUG[32418] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:48] DEBUG[32418] pbx.c: Result of 'CDRID' is '343' [2012-06-12 14:43:48] DEBUG[32418] pbx.c: Result of 'CDRID' is '343' [2012-06-12 14:43:48] DEBUG[32418] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:48] DEBUG[32418] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:48] DEBUG[32418] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:43:48] DEBUG[32418] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:43:48] VERBOSE[32418] res_agi.c: -- AGI Script Executing Application: (Monitor) Options: (wav,/var/spool/asterisk/monitor/2012-06-12_14-43-48_test001_12,mb) [2012-06-12 14:43:48] VERBOSE[32418] res_agi.c: -- AGI Script Executing Application: (Set) Options: (__MONITOR=1) [2012-06-12 14:43:48] DEBUG[32418] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:43:48] VERBOSE[32418] res_agi.c: -- AGI Script Executing Application: (Bridge) Options: (Local/12@CC-be4b;2) [2012-06-12 14:43:48] VERBOSE[32418] res_musiconhold.c: -- Stopped music on hold on Local/12@CC-be4b;2 [2012-06-12 14:43:48] DEBUG[32418] channel.c: Set channel Local/12@CC-be4b;2 to write format alaw [2012-06-12 14:43:48] DEBUG[32418] channel.c: Scheduling timer at (0 requested / 0 actual) timer ticks per second [2012-06-12 14:43:48] DEBUG[32418] channel.c: Planning to masquerade channel Local/12@CC-be4b;2 into the structure of Bridge/Local/12@CC-be4b;2 [2012-06-12 14:43:48] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for Bridge - Local/12@CC [2012-06-12 14:43:48] DEBUG[32418] channel.c: Done planning to masquerade channel Local/12@CC-be4b;2 into the structure of Bridge/Local/12@CC-be4b;2 [2012-06-12 14:43:48] DEBUG[32418] channel.c: Actually Masquerading Local/12@CC-be4b;2(6) into the structure of Bridge/Local/12@CC-be4b;2(6) [2012-06-12 14:43:48] DEBUG[32418] channel.c: Putting channel Local/12@CC-be4b;2 in alaw/alaw formats [2012-06-12 14:43:48] DEBUG[32418] channel.c: Released clone lock on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:48] DEBUG[32418] channel.c: Done Masquerading Local/12@CC-be4b;2 (6) [2012-06-12 14:43:48] DEBUG[9330] devicestate.c: Changing state for Bridge/Local/12@CC - state 2 (In use) [2012-06-12 14:43:48] DEBUG[9330] devicestate.c: device 'Bridge/Local/12@CC' state '2' [2012-06-12 14:43:48] DEBUG[9345] app_queue.c: Device 'Bridge/Local/12@CC' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:48] DEBUG[32418] features.c: bridge answer set, chan answer set [2012-06-12 14:43:48] DEBUG[32418] channel.c: setting peeraccount to cc001 for Local/12@CC-be4b;2 from data on channel SIP/test002-00000065 [2012-06-12 14:43:48] DEBUG[32418] channel.c: setting peeraccount to cc001 for SIP/test002-00000065 from data on channel Local/12@CC-be4b;2 [2012-06-12 14:43:48] DEBUG[32418] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:43:48] DEBUG[29826] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: Exten: Context: Uniqueid: 1339505028.229 [2012-06-12 14:43:48] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Stop Channel: Local/12@CC-be4b;2 UniqueID: 1339505020.227 [2012-06-12 14:43:48] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 ChannelState: 6 ChannelStateDesc: Up CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339505028.229 [2012-06-12 14:43:48] DEBUG[29826] manager.c: Examining event: Event: Masquerade Privilege: call,all Clone: Local/12@CC-be4b;2 CloneState: Up Original: Bridge/Local/12@CC-be4b;2 OriginalState: Up [2012-06-12 14:43:48] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Local/12@CC-be4b;2 Newname: Local/12@CC-be4b;2 Uniqueid: 1339505020.227 [2012-06-12 14:43:48] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 Newname: Local/12@CC-be4b;2 Uniqueid: 1339505028.229 [2012-06-12 14:43:48] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Local/12@CC-be4b;2 Newname: Bridge/Local/12@CC-be4b;2 Uniqueid: 1339505020.227 [2012-06-12 14:43:48] DEBUG[29826] manager.c: Examining event: Event: NewCallerid Privilege: call,all Channel: Local/12@CC-be4b;2 CallerIDNum: CallerIDName: Uniqueid: 1339505028.229 CID-CallingPres: 0 (Presentation Allowed, Not Screened) [2012-06-12 14:43:48] DEBUG[29826] manager.c: Examining event: Event: BridgeExec Privilege: call,all Response: Success Channel1: SIP/test002-00000065 Channel2: Local/12@CC-be4b;2 [2012-06-12 14:43:48] DEBUG[29826] manager.c: Examining event: Event: MonitorStart Privilege: call,all Channel: SIP/test002-00000065 Uniqueid: 1339505024.228 [2012-06-12 14:43:48] DEBUG[29826] manager.c: Examining event: Event: NewAccountCode Privilege: call,all Channel: Local/12@CC-be4b;2 Uniqueid: 1339505028.229 AccountCode: cc001 OldAccountCode: cc001 [2012-06-12 14:43:48] DEBUG[29826] manager.c: Examining event: Event: Bridge Privilege: call,all Bridgestate: Link Bridgetype: core Channel1: SIP/test002-00000065 Channel2: Local/12@CC-be4b;2 Uniqueid1: 1339505024.228 Uniqueid2: 1339505028.229 CallerID1: CallerID2: [2012-06-12 14:43:48] DEBUG[31327] res_rtp_asterisk.c: Changing ssrc from 462966851 to 1742720661 due to a source change [2012-06-12 14:43:48] DEBUG[31327] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:43:48] DEBUG[32362] pbx.c: Spawn extension (CC,park,2) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:48] VERBOSE[32362] pbx.c: == Spawn extension (CC, park, 2) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:48] DEBUG[32362] channel.c: Soft-Hanging up channel 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:48] DEBUG[32362] pbx.c: Result of 'ORGDEST' is '12' [2012-06-12 14:43:48] DEBUG[32362] pbx.c: Expression result is '1' [2012-06-12 14:43:48] DEBUG[32362] pbx.c: Launching 'GotoIf' [2012-06-12 14:43:48] VERBOSE[32362] pbx.c: -- Executing [h@CC:1] GotoIf("Bridge/Local/12@CC-be4b;2", "1?3") in new stack [2012-06-12 14:43:48] VERBOSE[32362] pbx.c: -- Goto (CC,h,3) [2012-06-12 14:43:48] DEBUG[32362] pbx.c: Launching 'AGI' [2012-06-12 14:43:48] VERBOSE[32362] pbx.c: -- Executing [h@CC:3] AGI("Bridge/Local/12@CC-be4b;2", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:43:48] DEBUG[32362] res_agi.c: Hungup channel detected, running agi in dead mode. [2012-06-12 14:43:48] DEBUG[32362] res_agi.c: Wow, connected! [2012-06-12 14:43:48] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Stop Channel: Bridge/Local/12@CC-be4b;2 UniqueID: 1339505020.227 [2012-06-12 14:43:48] DEBUG[32418] res_rtp_asterisk.c: Ooh, format changed from unknown to alaw [2012-06-12 14:43:48] DEBUG[32418] res_rtp_asterisk.c: Created smoother: format: alaw ms: 20 len: 160 [2012-06-12 14:43:48] VERBOSE[32362] res_agi.c: -- AGI Script Executing Application: (NoCDR) Options: () [2012-06-12 14:43:48] VERBOSE[32362] res_agi.c: -- >AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 0 [2012-06-12 14:43:48] DEBUG[32362] pbx.c: Result of 'EXTEN' is 'h' [2012-06-12 14:43:48] DEBUG[32362] pbx.c: Result of 'ORGDEST' is '12' [2012-06-12 14:43:48] DEBUG[32362] pbx.c: Launching 'NoOp' [2012-06-12 14:43:48] VERBOSE[32362] pbx.c: -- Executing [h@CC:4] NoOp("Bridge/Local/12@CC-be4b;2", ""END ===================="h" "12"") in new stack [2012-06-12 14:43:48] DEBUG[32362] pbx.c: Launching 'Hangup' [2012-06-12 14:43:48] VERBOSE[32362] pbx.c: -- Executing [h@CC:5] Hangup("Bridge/Local/12@CC-be4b;2", "") in new stack [2012-06-12 14:43:48] DEBUG[32362] pbx.c: Spawn extension (CC,h,5) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:48] VERBOSE[32362] pbx.c: == Spawn extension (CC, h, 5) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:48] DEBUG[32362] channel.c: Hanging up zombie 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:43:48] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for Bridge - Local/12@CC [2012-06-12 14:43:48] DEBUG[9330] devicestate.c: Changing state for Bridge/Local/12@CC - state 0 (Unknown) [2012-06-12 14:43:48] DEBUG[9330] devicestate.c: device 'Bridge/Local/12@CC' state '0' [2012-06-12 14:43:48] DEBUG[9345] app_queue.c: Device 'Bridge/Local/12@CC' changed to state '0' (Unknown) but we don't care because they're not a member of any queue. [2012-06-12 14:43:48] DEBUG[29826] manager.c: Examining event: Event: Hangup Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 Uniqueid: 1339505020.227 CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Cause: 16 Cause-txt: Normal Clearing [2012-06-12 14:43:49] DEBUG[9339] chan_sip.c: Auto destroying SIP dialog '3da750b4-4e2cfb49@10.0.0.159' [2012-06-12 14:43:49] DEBUG[9339] chan_sip.c: Destroying SIP dialog 3da750b4-4e2cfb49@10.0.0.159 [2012-06-12 14:43:50] DEBUG[9339] chan_sip.c: Auto destroying SIP dialog '4731663a1a67e6361de492881a907222@10.0.4.239:5060' [2012-06-12 14:43:50] DEBUG[9339] chan_sip.c: Destroying SIP dialog 4731663a1a67e6361de492881a907222@10.0.4.239:5060 [2012-06-12 14:43:50] DEBUG[9339] rtp_engine.c: Destroyed RTP instance '0x9f83e30' [2012-06-12 14:43:50] DEBUG[9339] chan_sip.c: = Looking for Call ID: 630348a3709854b40f5a84854867a1d7@10.0.4.239:5060 (Checking From) --From tag a831b112 --To-tag as600e891b [2012-06-12 14:43:50] DEBUG[9339] chan_sip.c: **** Received BYE (8) - Command in SIP BYE [2012-06-12 14:43:50] DEBUG[9339] netsock2.c: Splitting '10.0.0.174:5060' into... [2012-06-12 14:43:50] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port '5060'. [2012-06-12 14:43:50] DEBUG[9339] chan_sip.c: Setting SIP_ALREADYGONE on dialog 630348a3709854b40f5a84854867a1d7@10.0.4.239:5060 [2012-06-12 14:43:50] DEBUG[9339] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f76218' [2012-06-12 14:43:50] DEBUG[9339] chan_sip.c: Received bye, issuing owner hangup [2012-06-12 14:43:50] DEBUG[9339] chan_sip.c: Trying to put 'SIP/2.0 200' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:43:50] DEBUG[32418] channel.c: Didn't get a frame from channel: SIP/test002-00000065 [2012-06-12 14:43:50] DEBUG[32418] channel.c: Bridge stops bridging channels SIP/test002-00000065 and Local/12@CC-be4b;2 [2012-06-12 14:43:50] DEBUG[32418] channel.c: Soft-Hanging up channel 'SIP/test002-00000065' [2012-06-12 14:43:50] DEBUG[32418] pbx.c: Launching 'AGI' [2012-06-12 14:43:50] VERBOSE[32418] pbx.c: -- Executing [h@CC_ONLINE_CLIENT:1] AGI("SIP/test002-00000065", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:43:50] DEBUG[32418] res_agi.c: Hungup channel detected, running agi in dead mode. [2012-06-12 14:43:50] DEBUG[32418] res_agi.c: Wow, connected! [2012-06-12 14:43:50] DEBUG[29826] manager.c: Examining event: Event: Unlink Privilege: call,all Channel1: SIP/test002-00000065 Channel2: Local/12@CC-be4b;2 Uniqueid1: 1339505024.228 Uniqueid2: 1339505028.229 CallerID1: CallerID2: [2012-06-12 14:43:50] DEBUG[31327] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:43:50] DEBUG[32418] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:50] DEBUG[32418] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:50] DEBUG[32418] pbx.c: Result of 'NUMBERID' is '229' [2012-06-12 14:43:50] DEBUG[32418] pbx.c: Result of 'CDRID' is '343' [2012-06-12 14:43:50] DEBUG[32418] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:50] DEBUG[32418] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:50] DEBUG[32418] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:43:50] DEBUG[32418] pbx.c: Result of 'NUMBERID' is '229' [2012-06-12 14:43:50] DEBUG[32418] pbx.c: Result of 'NUMBERID' is '229' [2012-06-12 14:43:50] DEBUG[32418] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:50] DEBUG[32418] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:43:50] DEBUG[32418] pbx.c: Result of 'CDRID' is '343' [2012-06-12 14:43:50] DEBUG[32418] pbx.c: Result of 'CDRID' is '343' [2012-06-12 14:43:50] DEBUG[32418] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:50] DEBUG[32418] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:43:50] DEBUG[32427] manager.c: Running action 'Challenge' [2012-06-12 14:43:50] DEBUG[32427] manager.c: Running action 'Login' [2012-06-12 14:43:50] VERBOSE[32427] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:50] DEBUG[32427] manager.c: Running action 'UserEvent' [2012-06-12 14:43:50] DEBUG[32427] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 21548379_2# campaignname: cc001 status: ENDED number: 12 agentid: 1 source: java.lang.Object@bb8ae8 campaignid: 1 [2012-06-12 14:43:50] DEBUG[32427] manager.c: Running action 'Logoff' [2012-06-12 14:43:50] VERBOSE[32427] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:50] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 21548379_2# campaignname: cc001 status: ENDED number: 12 agentid: 1 source: java.lang.Object@bb8ae8 campaignid: 1 [2012-06-12 14:43:50] VERBOSE[32418] res_agi.c: -- AGI Script Executing Application: (Set) Options: (__CDRID=0) [2012-06-12 14:43:50] DEBUG[32429] manager.c: Running action 'Challenge' [2012-06-12 14:43:50] DEBUG[32429] manager.c: Running action 'Login' [2012-06-12 14:43:50] VERBOSE[32429] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:50] DEBUG[32429] manager.c: Running action 'UserEvent' [2012-06-12 14:43:50] DEBUG[32429] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 8128224_2# campaignname: cc001 state: NOTE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@4985ce campaignid: 1 [2012-06-12 14:43:50] DEBUG[32429] manager.c: Running action 'Logoff' [2012-06-12 14:43:50] VERBOSE[32429] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:50] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 8128224_2# campaignname: cc001 state: NOTE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@4985ce campaignid: 1 [2012-06-12 14:43:50] VERBOSE[32418] res_agi.c: -- AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 0 [2012-06-12 14:43:50] DEBUG[32418] pbx.c: Launching 'Hangup' [2012-06-12 14:43:50] VERBOSE[32418] pbx.c: -- Executing [h@CC_ONLINE_CLIENT:2] Hangup("SIP/test002-00000065", "") in new stack [2012-06-12 14:43:50] DEBUG[32418] features.c: Spawn extension (CC_ONLINE_CLIENT,h,2) exited non-zero on 'SIP/test002-00000065' [2012-06-12 14:43:50] VERBOSE[32418] features.c: == Spawn extension (CC_ONLINE_CLIENT, h, 2) exited non-zero on 'SIP/test002-00000065' [2012-06-12 14:43:50] VERBOSE[32418] cdr_adaptive_odbc.c: > [INSERT INTO cdr (dst,dcontext,channel,lastapp,lastdata,duration,billsec,disposition,amaflags,accountcode,uniqueid,userfield,number_a,number_b,src_interface,dst_interface,is_outbound,is_inbound,src_account,dst_account) VALUES ('test001','CC_ONLINE_CLIENT','SIP/test002-00000065','Bridge','Local/12@CC-be4b;2',6,2,'ANSWERED',3,'cc001','1339505024.228','CC:cc001;','cc001','12','cc001','CALLEX/test002','t','t','cc001','test002')] [2012-06-12 14:43:50] DEBUG[32418] res_odbc.c: odbc_release_obj2(0x9c89248) called (obj->txf = (nil)) [2012-06-12 14:43:50] DEBUG[32418] features.c: starting new PBX in CC,park,3 for chan Local/12@CC-be4b;2 [2012-06-12 14:43:50] DEBUG[32432] pbx.c: Launching 'Goto' [2012-06-12 14:43:50] VERBOSE[32432] pbx.c: -- Executing [park@CC:3] Goto("Local/12@CC-be4b;2", "return") in new stack [2012-06-12 14:43:50] VERBOSE[32432] pbx.c: -- Goto (CC,park,2) [2012-06-12 14:43:50] DEBUG[32432] pbx.c: Result of 'CCMoh' is 'default' [2012-06-12 14:43:50] DEBUG[32432] pbx.c: Launching 'MusicOnHold' [2012-06-12 14:43:50] VERBOSE[32432] pbx.c: -- Executing [park@CC:2] MusicOnHold("Local/12@CC-be4b;2", "default") in new stack [2012-06-12 14:43:50] VERBOSE[32432] res_musiconhold.c: -- Started music on hold, class 'default', on Local/12@CC-be4b;2 [2012-06-12 14:43:50] DEBUG[32432] channel.c: Scheduling timer at (50 requested / 50 actual) timer ticks per second [2012-06-12 14:43:50] DEBUG[32418] features.c: SUCCESS continuing PBX on chan Local/12@CC-be4b;2 [2012-06-12 14:43:50] DEBUG[32418] res_agi.c: SIP/test002-00000065 hungup [2012-06-12 14:43:50] DEBUG[32418] pbx.c: Result of 'BRIDGERESULT' is 'SUCCESS' [2012-06-12 14:43:50] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Start Channel: Local/12@CC-be4b;2 UniqueID: 1339505028.229 Class: default [2012-06-12 14:43:50] DEBUG[32432] channel.c: Set channel Local/12@CC-be4b;2 to write format slin [2012-06-12 14:43:50] DEBUG[32432] res_musiconhold.c: Local/12@CC-be4b;2 Opened file 0 '/var/lib/asterisk/moh/datera' [2012-06-12 14:43:50] VERBOSE[32418] res_agi.c: -- AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 4 [2012-06-12 14:43:50] DEBUG[32418] pbx.c: Spawn extension (CC_ONLINE_CLIENT,test001,1) exited non-zero on 'SIP/test002-00000065' [2012-06-12 14:43:50] VERBOSE[32418] pbx.c: == Spawn extension (CC_ONLINE_CLIENT, test001, 1) exited non-zero on 'SIP/test002-00000065' [2012-06-12 14:43:50] DEBUG[32418] channel.c: Soft-Hanging up channel 'SIP/test002-00000065' [2012-06-12 14:43:50] DEBUG[32418] channel.c: Hanging up channel 'SIP/test002-00000065' [2012-06-12 14:43:50] DEBUG[32418] chan_sip.c: Hanging up zombie call. Be scared. [2012-06-12 14:43:50] DEBUG[32418] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:43:50] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:50] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:50] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 1 (Not in use) [2012-06-12 14:43:50] DEBUG[9330] devicestate.c: device 'SIP/test002' state '1' [2012-06-12 14:43:50] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:50] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:50] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:50] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:50] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:50] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:50] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 0 [2012-06-12 14:43:50] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:50] DEBUG[32418] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f76218' [2012-06-12 14:43:50] DEBUG[29826] manager.c: Examining event: Event: Hangup Privilege: call,all Channel: SIP/test002-00000065 Uniqueid: 1339505024.228 CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Cause: 16 Cause-txt: Normal Clearing [2012-06-12 14:43:50] DEBUG[32418] res_monitor.c: monitor executing /usr/local/callex/bin/CallRecorderMix.sh "/var/spool/asterisk/monitor/2012-06-12_14-43-48_test001_12-in.wav" "/var/spool/asterisk/monitor/2012-06-12_14-43-48_test001_12-out.wav" "/var/spool/asterisk/monitor/2012-06-12_14-43-48_test001_12.wav" & [2012-06-12 14:43:50] DEBUG[29826] manager.c: Examining event: Event: MonitorStop Privilege: call,all Channel: SIP/test002-00000065 Uniqueid: 1339505024.228 [2012-06-12 14:43:50] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:50] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:50] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 1 (Not in use) [2012-06-12 14:43:50] DEBUG[9330] devicestate.c: device 'SIP/test002' state '1' [2012-06-12 14:43:50] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:50] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:50] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:50] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:50] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:50] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:43:51] DEBUG[32481] manager.c: Running action 'Challenge' [2012-06-12 14:43:51] DEBUG[32481] manager.c: Running action 'Login' [2012-06-12 14:43:51] VERBOSE[32481] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:51] DEBUG[32481] manager.c: Running action 'UserEvent' [2012-06-12 14:43:51] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 28853156_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1e87539 campaignid: 1 [2012-06-12 14:43:51] DEBUG[32481] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 28853156_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1e87539 campaignid: 1 [2012-06-12 14:43:51] DEBUG[32481] manager.c: Running action 'Logoff' [2012-06-12 14:43:51] VERBOSE[32481] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:51] DEBUG[32495] manager.c: Running action 'Challenge' [2012-06-12 14:43:51] DEBUG[32495] manager.c: Running action 'Login' [2012-06-12 14:43:51] VERBOSE[32495] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:51] DEBUG[32495] manager.c: Running action 'UserEvent' [2012-06-12 14:43:51] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 23608517_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@6ee7ea campaignid: 1 [2012-06-12 14:43:51] DEBUG[32495] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 23608517_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@6ee7ea campaignid: 1 [2012-06-12 14:43:51] DEBUG[32495] manager.c: Running action 'Logoff' [2012-06-12 14:43:51] VERBOSE[32495] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:52] DEBUG[9339] chan_sip.c: = Looking for Call ID: NmVmYjBkZDJjYmM5NWNjYjFmY2I1MzkzZWE3NGYzZTk. (Checking From) --From tag 5171f25c --To-tag as6189fb2a [2012-06-12 14:43:52] DEBUG[9339] chan_sip.c: **** Received SUBSCRIBE (10) - Command in SIP SUBSCRIBE [2012-06-12 14:43:52] DEBUG[9339] netsock2.c: Splitting '10.0.4.239' into... [2012-06-12 14:43:52] DEBUG[9339] netsock2.c: ...host '10.0.4.239' and port ''. [2012-06-12 14:43:52] DEBUG[9339] chan_sip.c: Trying to put 'SIP/2.0 401' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:43:52] DEBUG[9339] chan_sip.c: = Looking for Call ID: NmVmYjBkZDJjYmM5NWNjYjFmY2I1MzkzZWE3NGYzZTk. (Checking From) --From tag 5171f25c --To-tag as6189fb2a [2012-06-12 14:43:52] DEBUG[9339] chan_sip.c: **** Received SUBSCRIBE (10) - Command in SIP SUBSCRIBE [2012-06-12 14:43:52] DEBUG[9339] netsock2.c: Splitting '10.0.4.239' into... [2012-06-12 14:43:52] DEBUG[9339] netsock2.c: ...host '10.0.4.239' and port ''. [2012-06-12 14:43:52] DEBUG[9339] chan_sip.c: Trying to put 'SIP/2.0 200' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:43:52] DEBUG[9339] chan_sip.c: Trying to put 'NOTIFY sip:' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:43:52] DEBUG[9339] chan_sip.c: = Looking for Call ID: NmVmYjBkZDJjYmM5NWNjYjFmY2I1MzkzZWE3NGYzZTk. (Checking To) --From tag as6189fb2a --To-tag 5171f25c [2012-06-12 14:43:52] DEBUG[9339] chan_sip.c: Stopping retransmission on 'NmVmYjBkZDJjYmM5NWNjYjFmY2I1MzkzZWE3NGYzZTk.' of Request 103: Match Found [2012-06-12 14:43:54] DEBUG[32504] manager.c: Running action 'Challenge' [2012-06-12 14:43:54] DEBUG[32504] manager.c: Running action 'Login' [2012-06-12 14:43:54] VERBOSE[32504] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:54] DEBUG[32504] manager.c: Running action 'UserEvent' [2012-06-12 14:43:54] DEBUG[32504] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 22822779_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1f02c8a campaignid: 1 [2012-06-12 14:43:54] DEBUG[32504] manager.c: Running action 'Logoff' [2012-06-12 14:43:54] VERBOSE[32504] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:54] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 22822779_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1f02c8a campaignid: 1 [2012-06-12 14:43:54] DEBUG[32506] manager.c: Running action 'Challenge' [2012-06-12 14:43:54] DEBUG[32506] manager.c: Running action 'Login' [2012-06-12 14:43:54] VERBOSE[32506] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:54] DEBUG[32506] manager.c: Running action 'UserEvent' [2012-06-12 14:43:54] DEBUG[32506] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 5312053_2# campaignname: cc001 status: PROCESSING number: 12 agentid: 1 source: java.lang.Object@122e802 campaignid: 1 [2012-06-12 14:43:54] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 5312053_2# campaignname: cc001 status: PROCESSING number: 12 agentid: 1 source: java.lang.Object@122e802 campaignid: 1 [2012-06-12 14:43:54] DEBUG[32506] manager.c: Running action 'Logoff' [2012-06-12 14:43:54] VERBOSE[32506] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:54] DEBUG[32508] manager.c: Running action 'Challenge' [2012-06-12 14:43:54] DEBUG[32508] manager.c: Running action 'Login' [2012-06-12 14:43:54] VERBOSE[32508] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:54] DEBUG[32508] manager.c: Running action 'UserEvent' [2012-06-12 14:43:54] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 23967958_2# campaignname: cc001 state: BUSY lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@84ada4 campaignid: 1 [2012-06-12 14:43:54] DEBUG[32508] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 23967958_2# campaignname: cc001 state: BUSY lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@84ada4 campaignid: 1 [2012-06-12 14:43:54] DEBUG[32508] manager.c: Running action 'Logoff' [2012-06-12 14:43:54] VERBOSE[32508] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:54] DEBUG[32511] manager.c: Running action 'Challenge' [2012-06-12 14:43:54] DEBUG[32511] manager.c: Running action 'Login' [2012-06-12 14:43:54] VERBOSE[32511] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:43:54] DEBUG[32511] manager.c: Running action 'Originate' [2012-06-12 14:43:54] DEBUG[32513] chan_sip.c: Asked to create a SIP channel with formats: 0x40 (slin) [2012-06-12 14:43:54] VERBOSE[32513] netsock.c: == Using UDPTL TOS bits 136 [2012-06-12 14:43:54] VERBOSE[32513] netsock.c: == Using UDPTL CoS mark 4 [2012-06-12 14:43:54] DEBUG[32513] chan_sip.c: Allocating new SIP dialog for 6e7f3ce43fc48e6a7cf0368368e269b9@127.0.0.1:0 - INVITE (No RTP) [2012-06-12 14:43:54] DEBUG[32513] rtp_engine.c: Using engine 'asterisk' for RTP instance '0xb5c09308' [2012-06-12 14:43:54] DEBUG[32513] res_rtp_asterisk.c: Allocated port 15486 for RTP instance '0xb5c09308' [2012-06-12 14:43:54] DEBUG[32513] rtp_engine.c: RTP instance '0xb5c09308' is setup and ready to go [2012-06-12 14:43:54] DEBUG[32513] res_rtp_asterisk.c: Setup RTCP on RTP instance '0xb5c09308' [2012-06-12 14:43:54] VERBOSE[32513] netsock2.c: == Using SIP RTP TOS bits 136 [2012-06-12 14:43:54] VERBOSE[32513] netsock2.c: == Using SIP RTP CoS mark 4 [2012-06-12 14:43:54] DEBUG[32513] chan_sip.c: Setting NAT on RTP to On [2012-06-12 14:43:54] DEBUG[32513] chan_sip.c: Setting NAT on UDPTL to On [2012-06-12 14:43:54] DEBUG[32513] acl.c: For destination '10.0.0.174', our source address is '10.0.4.239'. [2012-06-12 14:43:54] DEBUG[32511] manager.c: Running action 'Logoff' [2012-06-12 14:43:54] DEBUG[32513] chan_sip.c: Setting SIP_TRANSPORT_UDP with address 10.0.4.239:5060 [2012-06-12 14:43:54] VERBOSE[32511] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:43:54] DEBUG[29826] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: SIP/test002-00000066 ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: test002 Exten: Context: CALLEX Uniqueid: 1339505034.230 [2012-06-12 14:43:54] DEBUG[32513] chan_sip.c: *** Our native formats are 0x8 (alaw) [2012-06-12 14:43:54] DEBUG[32513] chan_sip.c: *** Joint capabilities are 0x108 (alaw|g729) [2012-06-12 14:43:54] DEBUG[32513] chan_sip.c: *** Our capabilities are 0x108 (alaw|g729) [2012-06-12 14:43:54] DEBUG[32513] chan_sip.c: *** AST_CODEC_CHOOSE formats are 0x8 (alaw) [2012-06-12 14:43:54] DEBUG[32513] chan_sip.c: *** Our preferred formats from the incoming channel are 0x40 (slin) [2012-06-12 14:43:54] DEBUG[32513] chan_sip.c: This channel will not be able to handle video. [2012-06-12 14:43:54] DEBUG[29826] manager.c: Examining event: Event: NewAccountCode Privilege: call,all Channel: SIP/test002-00000066 Uniqueid: 1339505034.230 AccountCode: cc001 OldAccountCode: test002 [2012-06-12 14:43:54] DEBUG[32513] chan_sip.c: Outgoing Call for test002 [2012-06-12 14:43:54] DEBUG[32513] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:43:54] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:54] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:54] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 6 (Ringing) [2012-06-12 14:43:54] DEBUG[9330] devicestate.c: device 'SIP/test002' state '6' [2012-06-12 14:43:54] DEBUG[32513] chan_sip.c: ** Our capability: 0x108 (alaw|g729) Video flag: False Text flag: False [2012-06-12 14:43:54] DEBUG[32513] chan_sip.c: ** Our prefcodec: 0x40 (slin) [2012-06-12 14:43:54] DEBUG[32513] chan_sip.c: -- Done with adding codecs to SDP [2012-06-12 14:43:54] DEBUG[32513] chan_sip.c: Done building SDP. Settling with this capability: 0x108 (alaw|g729) [2012-06-12 14:43:54] DEBUG[32513] chan_sip.c: Initializing initreq for method INVITE - callid 2a85a9116b83083e5624ab26299d7216@10.0.4.239:5060 [2012-06-12 14:43:54] DEBUG[32513] chan_sip.c: Trying to put 'INVITE sip:' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:43:54] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:54] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:54] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:54] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:54] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:54] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:43:54] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 8 [2012-06-12 14:43:54] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:43:54] DEBUG[9339] chan_sip.c: = Looking for Call ID: 2a85a9116b83083e5624ab26299d7216@10.0.4.239:5060 (Checking To) --From tag as277735d4 --To-tag 0241d50f [2012-06-12 14:43:54] DEBUG[9339] chan_sip.c: (Provisional) Stopping retransmission (but retaining packet) on '2a85a9116b83083e5624ab26299d7216@10.0.4.239:5060' Request 102: Found [2012-06-12 14:43:54] DEBUG[9339] chan_sip.c: SIP response 180 to standard invite [2012-06-12 14:43:54] DEBUG[9339] chan_sip.c: build_route: Contact hop: [2012-06-12 14:43:54] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:43:54] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:43:54] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 6 (Ringing) [2012-06-12 14:43:54] DEBUG[9330] devicestate.c: device 'SIP/test002' state '6' [2012-06-12 14:43:54] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: SIP/test002-00000066 ChannelState: 5 ChannelStateDesc: Ringing CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339505034.230 [2012-06-12 14:43:54] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:43:54] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:43:54] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:43:54] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:43:54] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:43:54] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:43:57] DEBUG[9339] chan_sip.c: Auto destroying SIP dialog '656b2de6614377017a3339462a3db369@10.0.4.239:5060' [2012-06-12 14:43:57] DEBUG[9339] chan_sip.c: Destroying SIP dialog 656b2de6614377017a3339462a3db369@10.0.4.239:5060 [2012-06-12 14:43:57] DEBUG[9339] rtp_engine.c: Destroyed RTP instance '0xa00b1e8' [2012-06-12 14:44:00] DEBUG[32513] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0xb5c09308' [2012-06-12 14:44:00] DEBUG[32513] res_rtp_asterisk.c: RTP NAT: Got audio from other end. Now sending to address 10.0.0.174:8000 [2012-06-12 14:44:00] DEBUG[9339] chan_sip.c: = Looking for Call ID: 2a85a9116b83083e5624ab26299d7216@10.0.4.239:5060 (Checking To) --From tag as277735d4 --To-tag 0241d50f [2012-06-12 14:44:00] DEBUG[9339] chan_sip.c: Acked pending invite 102 [2012-06-12 14:44:00] DEBUG[9339] chan_sip.c: Stopping retransmission on '2a85a9116b83083e5624ab26299d7216@10.0.4.239:5060' of Request 102: Match Found [2012-06-12 14:44:00] DEBUG[9339] chan_sip.c: SIP response 200 to standard invite [2012-06-12 14:44:00] DEBUG[9339] chan_sip.c: Processing session-level SDP v=0... UNSUPPORTED. [2012-06-12 14:44:00] DEBUG[9339] chan_sip.c: Processing session-level SDP o=Zoiper_user 0 2 IN IP4 10.0.0.174... UNSUPPORTED. [2012-06-12 14:44:00] DEBUG[9339] chan_sip.c: Processing session-level SDP s=Zoiper_session... UNSUPPORTED. [2012-06-12 14:44:00] DEBUG[9339] netsock2.c: Splitting '10.0.0.174' into... [2012-06-12 14:44:00] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port ''. [2012-06-12 14:44:00] DEBUG[9339] chan_sip.c: Processing session-level SDP c=IN IP4 10.0.0.174... OK. [2012-06-12 14:44:00] DEBUG[9339] chan_sip.c: Processing session-level SDP t=0 0... UNSUPPORTED. [2012-06-12 14:44:00] DEBUG[9339] rtp_engine.c: Setting payload 8 based on m type on 0xb62cfc40 [2012-06-12 14:44:00] DEBUG[9339] rtp_engine.c: Setting payload 3 based on m type on 0xb62cfc40 [2012-06-12 14:44:00] DEBUG[9339] rtp_engine.c: Setting payload 0 based on m type on 0xb62cfc40 [2012-06-12 14:44:00] DEBUG[9339] rtp_engine.c: Setting payload 110 based on m type on 0xb62cfc40 [2012-06-12 14:44:00] DEBUG[9339] rtp_engine.c: Setting payload 98 based on m type on 0xb62cfc40 [2012-06-12 14:44:00] DEBUG[9339] rtp_engine.c: Setting payload 101 based on m type on 0xb62cfc40 [2012-06-12 14:44:00] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:8 PCMA/8000... OK. [2012-06-12 14:44:00] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:3 GSM/8000... OK. [2012-06-12 14:44:00] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:0 PCMU/8000... OK. [2012-06-12 14:44:00] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:110 speex/8000... OK. [2012-06-12 14:44:00] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:98 iLBC/8000... OK. [2012-06-12 14:44:00] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=fmtp:98 mode=30... UNSUPPORTED. [2012-06-12 14:44:00] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:101 telephone-event/8000... OK. [2012-06-12 14:44:00] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=fmtp:101 0-15... UNSUPPORTED. [2012-06-12 14:44:00] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=sendrecv... OK. [2012-06-12 14:44:00] DEBUG[9339] rtp_engine.c: Incorporating payload 0 on 0xb62cfc40 [2012-06-12 14:44:00] DEBUG[9339] rtp_engine.c: Incorporating payload 3 on 0xb62cfc40 [2012-06-12 14:44:00] DEBUG[9339] rtp_engine.c: Incorporating payload 8 on 0xb62cfc40 [2012-06-12 14:44:00] DEBUG[9339] rtp_engine.c: Incorporating payload 98 on 0xb62cfc40 [2012-06-12 14:44:00] DEBUG[9339] rtp_engine.c: Incorporating payload 101 on 0xb62cfc40 [2012-06-12 14:44:00] DEBUG[9339] rtp_engine.c: Incorporating payload 110 on 0xb62cfc40 [2012-06-12 14:44:00] DEBUG[9339] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0xb5c09308' [2012-06-12 14:44:00] DEBUG[9339] rtp_engine.c: Copying payload 0 from 0xb62cfc40 to 0xb5c094b4 [2012-06-12 14:44:00] DEBUG[9339] rtp_engine.c: Copying payload 3 from 0xb62cfc40 to 0xb5c094b4 [2012-06-12 14:44:00] DEBUG[9339] rtp_engine.c: Copying payload 8 from 0xb62cfc40 to 0xb5c094b4 [2012-06-12 14:44:00] DEBUG[9339] rtp_engine.c: Copying payload 98 from 0xb62cfc40 to 0xb5c094b4 [2012-06-12 14:44:00] DEBUG[9339] rtp_engine.c: Copying payload 101 from 0xb62cfc40 to 0xb5c094b4 [2012-06-12 14:44:00] DEBUG[9339] rtp_engine.c: Copying payload 110 from 0xb62cfc40 to 0xb5c094b4 [2012-06-12 14:44:00] DEBUG[9339] res_rtp_asterisk.c: Ignoring duplicate RTCP property on RTP instance '0xb5c09308' [2012-06-12 14:44:00] DEBUG[9339] chan_sip.c: We're settling with these formats: 0x8 (alaw) [2012-06-12 14:44:00] DEBUG[9339] chan_sip.c: We have an owner, now see if we need to change this call [2012-06-12 14:44:00] DEBUG[9339] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:44:00] DEBUG[9339] chan_sip.c: build_route: Contact hop: [2012-06-12 14:44:00] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:44:00] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:44:00] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 2 (In use) [2012-06-12 14:44:00] DEBUG[9330] devicestate.c: device 'SIP/test002' state '2' [2012-06-12 14:44:00] DEBUG[9339] netsock2.c: Splitting '10.0.0.174:5060' into... [2012-06-12 14:44:00] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port '5060'. [2012-06-12 14:44:00] DEBUG[9339] chan_sip.c: Trying to put 'ACK sip:tes' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:44:00] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:44:00] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:44:00] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:44:00] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:44:00] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:44:00] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:44:00] VERBOSE[32513] pbx.c: > Channel SIP/test002-00000066 was answered. [2012-06-12 14:44:00] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:44:00] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:44:00] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:44:00] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 2 (In use) [2012-06-12 14:44:00] DEBUG[9330] devicestate.c: device 'SIP/test002' state '2' [2012-06-12 14:44:00] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 1 [2012-06-12 14:44:00] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:44:00] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:44:00] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:44:00] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:44:00] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:44:00] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:44:00] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: SIP/test002-00000066 ChannelState: 6 ChannelStateDesc: Up CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339505034.230 [2012-06-12 14:44:00] DEBUG[32525] pbx.c: Launching 'AGI' [2012-06-12 14:44:00] VERBOSE[32525] pbx.c: -- Executing [test001@CC_ONLINE_CLIENT:1] AGI("SIP/test002-00000066", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:44:00] DEBUG[29826] manager.c: Examining event: Event: OriginateResponse Privilege: call,all ActionID: 31966420_2# Response: Success Channel: SIP/test002-00000066 Context: CC_ONLINE_CLIENT Exten: test001 Reason: 4 Uniqueid: 1339505034.230 CallerIDNum: CallerIDName: [2012-06-12 14:44:00] DEBUG[32525] res_agi.c: Wow, connected! [2012-06-12 14:44:00] DEBUG[32525] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:44:00] DEBUG[32525] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:44:00] DEBUG[32525] pbx.c: Result of 'NUMBERID' is '230' [2012-06-12 14:44:00] DEBUG[32525] pbx.c: Result of 'CDRID' is '344' [2012-06-12 14:44:00] DEBUG[32525] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:44:00] DEBUG[32525] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:44:00] DEBUG[32525] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:44:00] DEBUG[32525] pbx.c: Result of 'NUMBERID' is '230' [2012-06-12 14:44:00] DEBUG[32525] pbx.c: Result of 'NUMBERID' is '230' [2012-06-12 14:44:00] DEBUG[32525] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:44:00] DEBUG[32525] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:44:00] DEBUG[32525] pbx.c: Result of 'CDRID' is '344' [2012-06-12 14:44:00] DEBUG[32525] pbx.c: Result of 'CDRID' is '344' [2012-06-12 14:44:00] DEBUG[32525] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:44:00] DEBUG[32525] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:44:00] DEBUG[32525] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:44:00] DEBUG[32525] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:44:00] VERBOSE[32525] res_agi.c: -- AGI Script Executing Application: (Monitor) Options: (wav,/var/spool/asterisk/monitor/2012-06-12_14-44-00_test001_12,mb) [2012-06-12 14:44:00] VERBOSE[32525] res_agi.c: -- AGI Script Executing Application: (Set) Options: (__MONITOR=1) [2012-06-12 14:44:00] DEBUG[32525] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:44:00] VERBOSE[32525] res_agi.c: -- AGI Script Executing Application: (Bridge) Options: (Local/12@CC-be4b;2) [2012-06-12 14:44:00] DEBUG[29826] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: Exten: Context: Uniqueid: 1339505040.231 [2012-06-12 14:44:00] VERBOSE[32525] res_musiconhold.c: -- Stopped music on hold on Local/12@CC-be4b;2 [2012-06-12 14:44:00] DEBUG[32525] channel.c: Set channel Local/12@CC-be4b;2 to write format alaw [2012-06-12 14:44:00] DEBUG[32525] channel.c: Scheduling timer at (0 requested / 0 actual) timer ticks per second [2012-06-12 14:44:00] DEBUG[32525] channel.c: Planning to masquerade channel Local/12@CC-be4b;2 into the structure of Bridge/Local/12@CC-be4b;2 [2012-06-12 14:44:00] DEBUG[32525] channel.c: Done planning to masquerade channel Local/12@CC-be4b;2 into the structure of Bridge/Local/12@CC-be4b;2 [2012-06-12 14:44:00] DEBUG[32525] channel.c: Actually Masquerading Local/12@CC-be4b;2(6) into the structure of Bridge/Local/12@CC-be4b;2(6) [2012-06-12 14:44:00] DEBUG[32525] channel.c: Putting channel Local/12@CC-be4b;2 in alaw/alaw formats [2012-06-12 14:44:00] DEBUG[32525] channel.c: Released clone lock on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:44:00] DEBUG[32525] channel.c: Done Masquerading Local/12@CC-be4b;2 (6) [2012-06-12 14:44:00] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Stop Channel: Local/12@CC-be4b;2 UniqueID: 1339505028.229 [2012-06-12 14:44:00] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 ChannelState: 6 ChannelStateDesc: Up CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339505040.231 [2012-06-12 14:44:00] DEBUG[29826] manager.c: Examining event: Event: Masquerade Privilege: call,all Clone: Local/12@CC-be4b;2 CloneState: Up Original: Bridge/Local/12@CC-be4b;2 OriginalState: Up [2012-06-12 14:44:00] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Local/12@CC-be4b;2 Newname: Local/12@CC-be4b;2 Uniqueid: 1339505028.229 [2012-06-12 14:44:00] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 Newname: Local/12@CC-be4b;2 Uniqueid: 1339505040.231 [2012-06-12 14:44:00] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Local/12@CC-be4b;2 Newname: Bridge/Local/12@CC-be4b;2 Uniqueid: 1339505028.229 [2012-06-12 14:44:00] DEBUG[29826] manager.c: Examining event: Event: NewCallerid Privilege: call,all Channel: Local/12@CC-be4b;2 CallerIDNum: CallerIDName: Uniqueid: 1339505040.231 CID-CallingPres: 0 (Presentation Allowed, Not Screened) [2012-06-12 14:44:00] DEBUG[29826] manager.c: Examining event: Event: BridgeExec Privilege: call,all Response: Success Channel1: SIP/test002-00000066 Channel2: Local/12@CC-be4b;2 [2012-06-12 14:44:00] DEBUG[32432] pbx.c: Spawn extension (CC,park,2) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:44:00] VERBOSE[32432] pbx.c: == Spawn extension (CC, park, 2) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:44:00] DEBUG[32432] channel.c: Soft-Hanging up channel 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:44:00] DEBUG[32432] pbx.c: Result of 'ORGDEST' is '12' [2012-06-12 14:44:00] DEBUG[32432] pbx.c: Expression result is '1' [2012-06-12 14:44:00] DEBUG[32432] pbx.c: Launching 'GotoIf' [2012-06-12 14:44:00] VERBOSE[32432] pbx.c: -- Executing [h@CC:1] GotoIf("Bridge/Local/12@CC-be4b;2", "1?3") in new stack [2012-06-12 14:44:00] VERBOSE[32432] pbx.c: -- Goto (CC,h,3) [2012-06-12 14:44:00] DEBUG[32432] pbx.c: Launching 'AGI' [2012-06-12 14:44:00] VERBOSE[32432] pbx.c: -- Executing [h@CC:3] AGI("Bridge/Local/12@CC-be4b;2", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:44:00] DEBUG[32432] res_agi.c: Hungup channel detected, running agi in dead mode. [2012-06-12 14:44:00] DEBUG[32432] res_agi.c: Wow, connected! [2012-06-12 14:44:00] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Stop Channel: Bridge/Local/12@CC-be4b;2 UniqueID: 1339505028.229 [2012-06-12 14:44:00] VERBOSE[32432] res_agi.c: -- AGI Script Executing Application: (NoCDR) Options: () [2012-06-12 14:44:00] VERBOSE[32432] res_agi.c: -- >AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 0 [2012-06-12 14:44:00] DEBUG[32432] pbx.c: Result of 'EXTEN' is 'h' [2012-06-12 14:44:00] DEBUG[32432] pbx.c: Result of 'ORGDEST' is '12' [2012-06-12 14:44:00] DEBUG[32432] pbx.c: Launching 'NoOp' [2012-06-12 14:44:00] VERBOSE[32432] pbx.c: -- Executing [h@CC:4] NoOp("Bridge/Local/12@CC-be4b;2", ""END ===================="h" "12"") in new stack [2012-06-12 14:44:00] DEBUG[32432] pbx.c: Launching 'Hangup' [2012-06-12 14:44:00] VERBOSE[32432] pbx.c: -- Executing [h@CC:5] Hangup("Bridge/Local/12@CC-be4b;2", "") in new stack [2012-06-12 14:44:00] DEBUG[32432] pbx.c: Spawn extension (CC,h,5) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:44:00] VERBOSE[32432] pbx.c: == Spawn extension (CC, h, 5) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:44:00] DEBUG[32432] channel.c: Hanging up zombie 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:44:00] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for Bridge - Local/12@CC [2012-06-12 14:44:00] DEBUG[32525] features.c: bridge answer set, chan answer set [2012-06-12 14:44:00] DEBUG[32525] channel.c: setting peeraccount to cc001 for Local/12@CC-be4b;2 from data on channel SIP/test002-00000066 [2012-06-12 14:44:00] DEBUG[32525] channel.c: setting peeraccount to cc001 for SIP/test002-00000066 from data on channel Local/12@CC-be4b;2 [2012-06-12 14:44:00] DEBUG[32525] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:44:00] DEBUG[9330] devicestate.c: Changing state for Bridge/Local/12@CC - state 0 (Unknown) [2012-06-12 14:44:00] DEBUG[9330] devicestate.c: device 'Bridge/Local/12@CC' state '0' [2012-06-12 14:44:00] DEBUG[9345] app_queue.c: Device 'Bridge/Local/12@CC' changed to state '0' (Unknown) but we don't care because they're not a member of any queue. [2012-06-12 14:44:00] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for Bridge - Local/12@CC [2012-06-12 14:44:00] DEBUG[9330] devicestate.c: Changing state for Bridge/Local/12@CC - state 0 (Unknown) [2012-06-12 14:44:00] DEBUG[9330] devicestate.c: device 'Bridge/Local/12@CC' state '0' [2012-06-12 14:44:00] DEBUG[9345] app_queue.c: Device 'Bridge/Local/12@CC' changed to state '0' (Unknown) but we don't care because they're not a member of any queue. [2012-06-12 14:44:00] DEBUG[31327] res_rtp_asterisk.c: Changing ssrc from 1742720661 to 1487728333 due to a source change [2012-06-12 14:44:00] DEBUG[31327] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:44:00] DEBUG[32525] res_rtp_asterisk.c: Ooh, format changed from unknown to alaw [2012-06-12 14:44:00] DEBUG[32525] res_rtp_asterisk.c: Created smoother: format: alaw ms: 20 len: 160 [2012-06-12 14:44:00] DEBUG[29826] manager.c: Examining event: Event: Hangup Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 Uniqueid: 1339505028.229 CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Cause: 16 Cause-txt: Normal Clearing [2012-06-12 14:44:00] DEBUG[29826] manager.c: Examining event: Event: MonitorStart Privilege: call,all Channel: SIP/test002-00000066 Uniqueid: 1339505034.230 [2012-06-12 14:44:00] DEBUG[29826] manager.c: Examining event: Event: NewAccountCode Privilege: call,all Channel: Local/12@CC-be4b;2 Uniqueid: 1339505040.231 AccountCode: cc001 OldAccountCode: cc001 [2012-06-12 14:44:00] DEBUG[29826] manager.c: Examining event: Event: Bridge Privilege: call,all Bridgestate: Link Bridgetype: core Channel1: SIP/test002-00000066 Channel2: Local/12@CC-be4b;2 Uniqueid1: 1339505034.230 Uniqueid2: 1339505040.231 CallerID1: CallerID2: [2012-06-12 14:44:01] DEBUG[9339] chan_sip.c: = Looking for Call ID: 2a85a9116b83083e5624ab26299d7216@10.0.4.239:5060 (Checking From) --From tag 0241d50f --To-tag as277735d4 [2012-06-12 14:44:01] DEBUG[9339] chan_sip.c: **** Received BYE (8) - Command in SIP BYE [2012-06-12 14:44:01] DEBUG[9339] netsock2.c: Splitting '10.0.0.174:5060' into... [2012-06-12 14:44:01] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port '5060'. [2012-06-12 14:44:01] DEBUG[9339] chan_sip.c: Setting SIP_ALREADYGONE on dialog 2a85a9116b83083e5624ab26299d7216@10.0.4.239:5060 [2012-06-12 14:44:01] DEBUG[9339] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0xb5c09308' [2012-06-12 14:44:01] DEBUG[9339] chan_sip.c: Received bye, issuing owner hangup [2012-06-12 14:44:01] DEBUG[9339] chan_sip.c: Trying to put 'SIP/2.0 200' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:44:01] DEBUG[32525] channel.c: Didn't get a frame from channel: SIP/test002-00000066 [2012-06-12 14:44:01] DEBUG[32525] channel.c: Bridge stops bridging channels SIP/test002-00000066 and Local/12@CC-be4b;2 [2012-06-12 14:44:01] DEBUG[29826] manager.c: Examining event: Event: Unlink Privilege: call,all Channel1: SIP/test002-00000066 Channel2: Local/12@CC-be4b;2 Uniqueid1: 1339505034.230 Uniqueid2: 1339505040.231 CallerID1: CallerID2: [2012-06-12 14:44:01] DEBUG[32525] channel.c: Soft-Hanging up channel 'SIP/test002-00000066' [2012-06-12 14:44:01] DEBUG[32525] pbx.c: Launching 'AGI' [2012-06-12 14:44:01] DEBUG[31327] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:44:01] VERBOSE[32525] pbx.c: -- Executing [h@CC_ONLINE_CLIENT:1] AGI("SIP/test002-00000066", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:44:01] DEBUG[32525] res_agi.c: Hungup channel detected, running agi in dead mode. [2012-06-12 14:44:01] DEBUG[32525] res_agi.c: Wow, connected! [2012-06-12 14:44:01] DEBUG[32525] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:44:01] DEBUG[32525] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:44:01] DEBUG[32525] pbx.c: Result of 'NUMBERID' is '230' [2012-06-12 14:44:01] DEBUG[32525] pbx.c: Result of 'CDRID' is '344' [2012-06-12 14:44:01] DEBUG[32525] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:44:01] DEBUG[32525] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:44:01] DEBUG[32525] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:44:01] DEBUG[32525] pbx.c: Result of 'NUMBERID' is '230' [2012-06-12 14:44:01] DEBUG[32525] pbx.c: Result of 'NUMBERID' is '230' [2012-06-12 14:44:01] DEBUG[32525] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:44:01] DEBUG[32525] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:44:01] DEBUG[32525] pbx.c: Result of 'CDRID' is '344' [2012-06-12 14:44:01] DEBUG[32525] pbx.c: Result of 'CDRID' is '344' [2012-06-12 14:44:01] DEBUG[32525] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:44:01] DEBUG[32525] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:44:01] DEBUG[32679] manager.c: Running action 'Challenge' [2012-06-12 14:44:01] DEBUG[32679] manager.c: Running action 'Login' [2012-06-12 14:44:01] VERBOSE[32679] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:01] DEBUG[32679] manager.c: Running action 'UserEvent' [2012-06-12 14:44:01] DEBUG[32679] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 8701723_2# campaignname: cc001 status: ENDED number: 12 agentid: 1 source: java.lang.Object@1bac50f campaignid: 1 [2012-06-12 14:44:01] DEBUG[32679] manager.c: Running action 'Logoff' [2012-06-12 14:44:01] VERBOSE[32679] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:01] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 8701723_2# campaignname: cc001 status: ENDED number: 12 agentid: 1 source: java.lang.Object@1bac50f campaignid: 1 [2012-06-12 14:44:01] VERBOSE[32525] res_agi.c: -- AGI Script Executing Application: (Set) Options: (__CDRID=0) [2012-06-12 14:44:01] DEBUG[32681] manager.c: Running action 'Challenge' [2012-06-12 14:44:01] DEBUG[32681] manager.c: Running action 'Login' [2012-06-12 14:44:01] VERBOSE[32681] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:01] DEBUG[32681] manager.c: Running action 'UserEvent' [2012-06-12 14:44:01] DEBUG[32681] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 24494142_2# campaignname: cc001 state: NOTE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@3efcc7 campaignid: 1 [2012-06-12 14:44:01] DEBUG[32681] manager.c: Running action 'Logoff' [2012-06-12 14:44:01] VERBOSE[32681] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:01] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 24494142_2# campaignname: cc001 state: NOTE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@3efcc7 campaignid: 1 [2012-06-12 14:44:01] VERBOSE[32525] res_agi.c: -- AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 0 [2012-06-12 14:44:01] DEBUG[32525] pbx.c: Launching 'Hangup' [2012-06-12 14:44:01] VERBOSE[32525] pbx.c: -- Executing [h@CC_ONLINE_CLIENT:2] Hangup("SIP/test002-00000066", "") in new stack [2012-06-12 14:44:01] DEBUG[32525] features.c: Spawn extension (CC_ONLINE_CLIENT,h,2) exited non-zero on 'SIP/test002-00000066' [2012-06-12 14:44:01] VERBOSE[32525] features.c: == Spawn extension (CC_ONLINE_CLIENT, h, 2) exited non-zero on 'SIP/test002-00000066' [2012-06-12 14:44:01] VERBOSE[32525] cdr_adaptive_odbc.c: > [INSERT INTO cdr (dst,dcontext,channel,lastapp,lastdata,duration,billsec,disposition,amaflags,accountcode,uniqueid,userfield,number_a,number_b,src_interface,dst_interface,is_outbound,is_inbound,src_account,dst_account) VALUES ('test001','CC_ONLINE_CLIENT','SIP/test002-00000066','Bridge','Local/12@CC-be4b;2',7,1,'ANSWERED',3,'cc001','1339505034.230','CC:cc001;','cc001','12','cc001','CALLEX/test002','t','t','cc001','test002')] [2012-06-12 14:44:01] DEBUG[32525] res_odbc.c: odbc_release_obj2(0x9c89248) called (obj->txf = (nil)) [2012-06-12 14:44:01] DEBUG[32525] features.c: starting new PBX in CC,park,3 for chan Local/12@CC-be4b;2 [2012-06-12 14:44:01] DEBUG[32684] pbx.c: Launching 'Goto' [2012-06-12 14:44:01] VERBOSE[32684] pbx.c: -- Executing [park@CC:3] Goto("Local/12@CC-be4b;2", "return") in new stack [2012-06-12 14:44:01] VERBOSE[32684] pbx.c: -- Goto (CC,park,2) [2012-06-12 14:44:01] DEBUG[32684] pbx.c: Result of 'CCMoh' is 'default' [2012-06-12 14:44:01] DEBUG[32684] pbx.c: Launching 'MusicOnHold' [2012-06-12 14:44:01] VERBOSE[32684] pbx.c: -- Executing [park@CC:2] MusicOnHold("Local/12@CC-be4b;2", "default") in new stack [2012-06-12 14:44:01] VERBOSE[32684] res_musiconhold.c: -- Started music on hold, class 'default', on Local/12@CC-be4b;2 [2012-06-12 14:44:01] DEBUG[32684] channel.c: Scheduling timer at (50 requested / 50 actual) timer ticks per second [2012-06-12 14:44:01] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Start Channel: Local/12@CC-be4b;2 UniqueID: 1339505040.231 Class: default [2012-06-12 14:44:01] DEBUG[32525] features.c: SUCCESS continuing PBX on chan Local/12@CC-be4b;2 [2012-06-12 14:44:01] DEBUG[32525] res_agi.c: SIP/test002-00000066 hungup [2012-06-12 14:44:01] DEBUG[32525] pbx.c: Result of 'BRIDGERESULT' is 'SUCCESS' [2012-06-12 14:44:01] DEBUG[32684] channel.c: Set channel Local/12@CC-be4b;2 to write format slin [2012-06-12 14:44:01] DEBUG[32684] res_musiconhold.c: Local/12@CC-be4b;2 Opened file 0 '/var/lib/asterisk/moh/datera' [2012-06-12 14:44:01] DEBUG[31327] res_rtp_asterisk.c: Difference is 648, ms is 101 [2012-06-12 14:44:01] VERBOSE[32525] res_agi.c: -- AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 4 [2012-06-12 14:44:01] DEBUG[32525] pbx.c: Spawn extension (CC_ONLINE_CLIENT,test001,1) exited non-zero on 'SIP/test002-00000066' [2012-06-12 14:44:01] VERBOSE[32525] pbx.c: == Spawn extension (CC_ONLINE_CLIENT, test001, 1) exited non-zero on 'SIP/test002-00000066' [2012-06-12 14:44:01] DEBUG[32525] channel.c: Soft-Hanging up channel 'SIP/test002-00000066' [2012-06-12 14:44:01] DEBUG[32525] channel.c: Hanging up channel 'SIP/test002-00000066' [2012-06-12 14:44:01] DEBUG[32525] chan_sip.c: Hanging up zombie call. Be scared. [2012-06-12 14:44:01] DEBUG[32525] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:44:01] DEBUG[32525] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0xb5c09308' [2012-06-12 14:44:01] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:44:01] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:44:01] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 1 (Not in use) [2012-06-12 14:44:01] DEBUG[9330] devicestate.c: device 'SIP/test002' state '1' [2012-06-12 14:44:01] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:44:01] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:44:01] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:44:01] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:44:01] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:44:01] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:44:01] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:44:01] DEBUG[29826] manager.c: Examining event: Event: Hangup Privilege: call,all Channel: SIP/test002-00000066 Uniqueid: 1339505034.230 CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Cause: 16 Cause-txt: Normal Clearing [2012-06-12 14:44:01] DEBUG[32525] res_monitor.c: monitor executing /usr/local/callex/bin/CallRecorderMix.sh "/var/spool/asterisk/monitor/2012-06-12_14-44-00_test001_12-in.wav" "/var/spool/asterisk/monitor/2012-06-12_14-44-00_test001_12-out.wav" "/var/spool/asterisk/monitor/2012-06-12_14-44-00_test001_12.wav" & [2012-06-12 14:44:01] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 0 [2012-06-12 14:44:01] DEBUG[29826] manager.c: Examining event: Event: MonitorStop Privilege: call,all Channel: SIP/test002-00000066 Uniqueid: 1339505034.230 [2012-06-12 14:44:01] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:44:01] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:44:01] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 1 (Not in use) [2012-06-12 14:44:01] DEBUG[9330] devicestate.c: device 'SIP/test002' state '1' [2012-06-12 14:44:01] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:44:01] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:44:01] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:44:01] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:44:01] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:44:01] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:44:02] DEBUG[353] manager.c: Running action 'Challenge' [2012-06-12 14:44:02] DEBUG[353] manager.c: Running action 'Login' [2012-06-12 14:44:02] VERBOSE[353] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:02] DEBUG[353] manager.c: Running action 'UserEvent' [2012-06-12 14:44:02] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 31134484_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1a4a29b campaignid: 1 [2012-06-12 14:44:02] DEBUG[353] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 31134484_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1a4a29b campaignid: 1 [2012-06-12 14:44:02] DEBUG[353] manager.c: Running action 'Logoff' [2012-06-12 14:44:02] VERBOSE[353] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:02] DEBUG[355] manager.c: Running action 'Challenge' [2012-06-12 14:44:02] DEBUG[355] manager.c: Running action 'Login' [2012-06-12 14:44:02] VERBOSE[355] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:02] DEBUG[355] manager.c: Running action 'UserEvent' [2012-06-12 14:44:02] DEBUG[355] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 28689843_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@568c67 campaignid: 1 [2012-06-12 14:44:02] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 28689843_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@568c67 campaignid: 1 [2012-06-12 14:44:02] DEBUG[355] manager.c: Running action 'Logoff' [2012-06-12 14:44:02] VERBOSE[355] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:03] DEBUG[9339] chan_sip.c: Auto destroying SIP dialog 'NDU1NzIzMTVhYmVmNDJmMjMxNWE2YTJiYmMwNzZmY2Y.' [2012-06-12 14:44:03] DEBUG[9339] chan_sip.c: Destroying SIP dialog NDU1NzIzMTVhYmVmNDJmMjMxNWE2YTJiYmMwNzZmY2Y. [2012-06-12 14:44:04] DEBUG[360] manager.c: Running action 'Challenge' [2012-06-12 14:44:04] DEBUG[360] manager.c: Running action 'Login' [2012-06-12 14:44:04] VERBOSE[360] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:04] DEBUG[360] manager.c: Running action 'UserEvent' [2012-06-12 14:44:04] DEBUG[360] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 18858301_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@184922c campaignid: 1 [2012-06-12 14:44:04] DEBUG[360] manager.c: Running action 'Logoff' [2012-06-12 14:44:04] VERBOSE[360] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:04] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 18858301_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@184922c campaignid: 1 [2012-06-12 14:44:04] DEBUG[362] manager.c: Running action 'Challenge' [2012-06-12 14:44:04] DEBUG[362] manager.c: Running action 'Login' [2012-06-12 14:44:04] VERBOSE[362] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:04] DEBUG[362] manager.c: Running action 'UserEvent' [2012-06-12 14:44:04] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 18261659_2# campaignname: cc001 status: PROCESSING number: 12 agentid: 1 source: java.lang.Object@1695ed7 campaignid: 1 [2012-06-12 14:44:04] DEBUG[362] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 18261659_2# campaignname: cc001 status: PROCESSING number: 12 agentid: 1 source: java.lang.Object@1695ed7 campaignid: 1 [2012-06-12 14:44:04] DEBUG[362] manager.c: Running action 'Logoff' [2012-06-12 14:44:04] VERBOSE[362] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:04] DEBUG[364] manager.c: Running action 'Challenge' [2012-06-12 14:44:04] DEBUG[364] manager.c: Running action 'Login' [2012-06-12 14:44:04] VERBOSE[364] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:04] DEBUG[364] manager.c: Running action 'UserEvent' [2012-06-12 14:44:04] DEBUG[364] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 20863181_2# campaignname: cc001 state: BUSY lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@492b68 campaignid: 1 [2012-06-12 14:44:04] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 20863181_2# campaignname: cc001 state: BUSY lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@492b68 campaignid: 1 [2012-06-12 14:44:04] DEBUG[364] manager.c: Running action 'Logoff' [2012-06-12 14:44:04] VERBOSE[364] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:04] DEBUG[367] manager.c: Running action 'Challenge' [2012-06-12 14:44:04] DEBUG[367] manager.c: Running action 'Login' [2012-06-12 14:44:04] VERBOSE[367] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:04] DEBUG[367] manager.c: Running action 'Originate' [2012-06-12 14:44:04] DEBUG[369] chan_sip.c: Asked to create a SIP channel with formats: 0x40 (slin) [2012-06-12 14:44:04] DEBUG[367] manager.c: Running action 'Logoff' [2012-06-12 14:44:04] VERBOSE[367] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:04] VERBOSE[369] netsock.c: == Using UDPTL TOS bits 136 [2012-06-12 14:44:04] VERBOSE[369] netsock.c: == Using UDPTL CoS mark 4 [2012-06-12 14:44:04] DEBUG[369] chan_sip.c: Allocating new SIP dialog for 09d1b1d56cec679e6d5e58122a86d4c1@127.0.0.1:0 - INVITE (No RTP) [2012-06-12 14:44:04] DEBUG[369] rtp_engine.c: Using engine 'asterisk' for RTP instance '0x9f83e30' [2012-06-12 14:44:04] DEBUG[369] res_rtp_asterisk.c: Allocated port 16740 for RTP instance '0x9f83e30' [2012-06-12 14:44:04] DEBUG[369] rtp_engine.c: RTP instance '0x9f83e30' is setup and ready to go [2012-06-12 14:44:04] DEBUG[369] res_rtp_asterisk.c: Setup RTCP on RTP instance '0x9f83e30' [2012-06-12 14:44:04] VERBOSE[369] netsock2.c: == Using SIP RTP TOS bits 136 [2012-06-12 14:44:04] VERBOSE[369] netsock2.c: == Using SIP RTP CoS mark 4 [2012-06-12 14:44:04] DEBUG[369] chan_sip.c: Setting NAT on RTP to On [2012-06-12 14:44:04] DEBUG[369] chan_sip.c: Setting NAT on UDPTL to On [2012-06-12 14:44:04] DEBUG[369] acl.c: For destination '10.0.0.174', our source address is '10.0.4.239'. [2012-06-12 14:44:04] DEBUG[369] chan_sip.c: Setting SIP_TRANSPORT_UDP with address 10.0.4.239:5060 [2012-06-12 14:44:04] DEBUG[29826] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: SIP/test002-00000067 ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: test002 Exten: Context: CALLEX Uniqueid: 1339505044.232 [2012-06-12 14:44:04] DEBUG[369] chan_sip.c: *** Our native formats are 0x8 (alaw) [2012-06-12 14:44:04] DEBUG[369] chan_sip.c: *** Joint capabilities are 0x108 (alaw|g729) [2012-06-12 14:44:04] DEBUG[369] chan_sip.c: *** Our capabilities are 0x108 (alaw|g729) [2012-06-12 14:44:04] DEBUG[369] chan_sip.c: *** AST_CODEC_CHOOSE formats are 0x8 (alaw) [2012-06-12 14:44:04] DEBUG[369] chan_sip.c: *** Our preferred formats from the incoming channel are 0x40 (slin) [2012-06-12 14:44:04] DEBUG[369] chan_sip.c: This channel will not be able to handle video. [2012-06-12 14:44:04] DEBUG[29826] manager.c: Examining event: Event: NewAccountCode Privilege: call,all Channel: SIP/test002-00000067 Uniqueid: 1339505044.232 AccountCode: cc001 OldAccountCode: test002 [2012-06-12 14:44:04] DEBUG[369] chan_sip.c: Outgoing Call for test002 [2012-06-12 14:44:04] DEBUG[369] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:44:04] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:44:04] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:44:04] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 6 (Ringing) [2012-06-12 14:44:04] DEBUG[9330] devicestate.c: device 'SIP/test002' state '6' [2012-06-12 14:44:04] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:44:04] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:44:04] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:44:04] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:44:04] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:44:04] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:44:04] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 8 [2012-06-12 14:44:04] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:44:04] DEBUG[369] chan_sip.c: ** Our capability: 0x108 (alaw|g729) Video flag: False Text flag: False [2012-06-12 14:44:04] DEBUG[369] chan_sip.c: ** Our prefcodec: 0x40 (slin) [2012-06-12 14:44:04] DEBUG[369] chan_sip.c: -- Done with adding codecs to SDP [2012-06-12 14:44:04] DEBUG[369] chan_sip.c: Done building SDP. Settling with this capability: 0x108 (alaw|g729) [2012-06-12 14:44:04] DEBUG[369] chan_sip.c: Initializing initreq for method INVITE - callid 0e3269cb1ba93f4a5ccba7f470c98eef@10.0.4.239:5060 [2012-06-12 14:44:04] DEBUG[369] chan_sip.c: Trying to put 'INVITE sip:' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:44:04] DEBUG[9339] chan_sip.c: = Looking for Call ID: 0e3269cb1ba93f4a5ccba7f470c98eef@10.0.4.239:5060 (Checking To) --From tag as718ab2d4 --To-tag 5d2f147d [2012-06-12 14:44:04] DEBUG[9339] chan_sip.c: (Provisional) Stopping retransmission (but retaining packet) on '0e3269cb1ba93f4a5ccba7f470c98eef@10.0.4.239:5060' Request 102: Found [2012-06-12 14:44:04] DEBUG[9339] chan_sip.c: SIP response 180 to standard invite [2012-06-12 14:44:04] DEBUG[9339] chan_sip.c: build_route: Contact hop: [2012-06-12 14:44:04] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: SIP/test002-00000067 ChannelState: 5 ChannelStateDesc: Ringing CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339505044.232 [2012-06-12 14:44:04] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:44:04] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:44:04] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 6 (Ringing) [2012-06-12 14:44:04] DEBUG[9330] devicestate.c: device 'SIP/test002' state '6' [2012-06-12 14:44:04] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:44:04] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:44:04] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:44:04] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:44:04] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:44:04] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:44:04] DEBUG[9339] chan_sip.c: Auto destroying SIP dialog '0fd8a40a6a2b457079b5e8fb1c75df80@10.0.4.239:5060' [2012-06-12 14:44:04] DEBUG[9339] chan_sip.c: Destroying SIP dialog 0fd8a40a6a2b457079b5e8fb1c75df80@10.0.4.239:5060 [2012-06-12 14:44:04] DEBUG[9339] rtp_engine.c: Destroyed RTP instance '0xb5c02890' [2012-06-12 14:44:05] DEBUG[369] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f83e30' [2012-06-12 14:44:05] DEBUG[369] res_rtp_asterisk.c: RTP NAT: Got audio from other end. Now sending to address 10.0.0.174:8000 [2012-06-12 14:44:05] DEBUG[9339] chan_sip.c: = Looking for Call ID: 0e3269cb1ba93f4a5ccba7f470c98eef@10.0.4.239:5060 (Checking To) --From tag as718ab2d4 --To-tag 5d2f147d [2012-06-12 14:44:05] DEBUG[9339] chan_sip.c: Acked pending invite 102 [2012-06-12 14:44:05] DEBUG[9339] chan_sip.c: Stopping retransmission on '0e3269cb1ba93f4a5ccba7f470c98eef@10.0.4.239:5060' of Request 102: Match Found [2012-06-12 14:44:05] DEBUG[9339] chan_sip.c: SIP response 200 to standard invite [2012-06-12 14:44:05] DEBUG[9339] chan_sip.c: Processing session-level SDP v=0... UNSUPPORTED. [2012-06-12 14:44:05] DEBUG[9339] chan_sip.c: Processing session-level SDP o=Zoiper_user 0 2 IN IP4 10.0.0.174... UNSUPPORTED. [2012-06-12 14:44:05] DEBUG[9339] chan_sip.c: Processing session-level SDP s=Zoiper_session... UNSUPPORTED. [2012-06-12 14:44:05] DEBUG[9339] netsock2.c: Splitting '10.0.0.174' into... [2012-06-12 14:44:05] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port ''. [2012-06-12 14:44:05] DEBUG[9339] chan_sip.c: Processing session-level SDP c=IN IP4 10.0.0.174... OK. [2012-06-12 14:44:05] DEBUG[9339] chan_sip.c: Processing session-level SDP t=0 0... UNSUPPORTED. [2012-06-12 14:44:05] DEBUG[9339] rtp_engine.c: Setting payload 8 based on m type on 0xb62cfc40 [2012-06-12 14:44:05] DEBUG[9339] rtp_engine.c: Setting payload 3 based on m type on 0xb62cfc40 [2012-06-12 14:44:05] DEBUG[9339] rtp_engine.c: Setting payload 0 based on m type on 0xb62cfc40 [2012-06-12 14:44:05] DEBUG[9339] rtp_engine.c: Setting payload 110 based on m type on 0xb62cfc40 [2012-06-12 14:44:05] DEBUG[9339] rtp_engine.c: Setting payload 98 based on m type on 0xb62cfc40 [2012-06-12 14:44:05] DEBUG[9339] rtp_engine.c: Setting payload 101 based on m type on 0xb62cfc40 [2012-06-12 14:44:05] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:8 PCMA/8000... OK. [2012-06-12 14:44:05] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:3 GSM/8000... OK. [2012-06-12 14:44:05] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:0 PCMU/8000... OK. [2012-06-12 14:44:05] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:110 speex/8000... OK. [2012-06-12 14:44:05] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:98 iLBC/8000... OK. [2012-06-12 14:44:05] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=fmtp:98 mode=30... UNSUPPORTED. [2012-06-12 14:44:05] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:101 telephone-event/8000... OK. [2012-06-12 14:44:05] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=fmtp:101 0-15... UNSUPPORTED. [2012-06-12 14:44:05] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=sendrecv... OK. [2012-06-12 14:44:05] DEBUG[9339] rtp_engine.c: Incorporating payload 0 on 0xb62cfc40 [2012-06-12 14:44:05] DEBUG[9339] rtp_engine.c: Incorporating payload 3 on 0xb62cfc40 [2012-06-12 14:44:05] DEBUG[9339] rtp_engine.c: Incorporating payload 8 on 0xb62cfc40 [2012-06-12 14:44:05] DEBUG[9339] rtp_engine.c: Incorporating payload 98 on 0xb62cfc40 [2012-06-12 14:44:05] DEBUG[9339] rtp_engine.c: Incorporating payload 101 on 0xb62cfc40 [2012-06-12 14:44:05] DEBUG[9339] rtp_engine.c: Incorporating payload 110 on 0xb62cfc40 [2012-06-12 14:44:05] DEBUG[9339] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f83e30' [2012-06-12 14:44:05] DEBUG[9339] rtp_engine.c: Copying payload 0 from 0xb62cfc40 to 0x9f83fdc [2012-06-12 14:44:05] DEBUG[9339] rtp_engine.c: Copying payload 3 from 0xb62cfc40 to 0x9f83fdc [2012-06-12 14:44:05] DEBUG[9339] rtp_engine.c: Copying payload 8 from 0xb62cfc40 to 0x9f83fdc [2012-06-12 14:44:05] DEBUG[9339] rtp_engine.c: Copying payload 98 from 0xb62cfc40 to 0x9f83fdc [2012-06-12 14:44:05] DEBUG[9339] rtp_engine.c: Copying payload 101 from 0xb62cfc40 to 0x9f83fdc [2012-06-12 14:44:05] DEBUG[9339] rtp_engine.c: Copying payload 110 from 0xb62cfc40 to 0x9f83fdc [2012-06-12 14:44:05] DEBUG[9339] res_rtp_asterisk.c: Ignoring duplicate RTCP property on RTP instance '0x9f83e30' [2012-06-12 14:44:05] DEBUG[9339] chan_sip.c: We're settling with these formats: 0x8 (alaw) [2012-06-12 14:44:05] DEBUG[9339] chan_sip.c: We have an owner, now see if we need to change this call [2012-06-12 14:44:05] DEBUG[9339] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:44:05] DEBUG[9339] chan_sip.c: build_route: Contact hop: [2012-06-12 14:44:05] DEBUG[9339] netsock2.c: Splitting '10.0.0.174:5060' into... [2012-06-12 14:44:05] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port '5060'. [2012-06-12 14:44:05] DEBUG[9339] chan_sip.c: Trying to put 'ACK sip:tes' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:44:05] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:44:05] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:44:05] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 2 (In use) [2012-06-12 14:44:05] DEBUG[9330] devicestate.c: device 'SIP/test002' state '2' [2012-06-12 14:44:05] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:44:05] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:44:05] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:44:05] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:44:05] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:44:05] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:44:05] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:44:05] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 1 [2012-06-12 14:44:05] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:44:05] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:44:05] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 2 (In use) [2012-06-12 14:44:05] DEBUG[9330] devicestate.c: device 'SIP/test002' state '2' [2012-06-12 14:44:05] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:44:05] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:44:05] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:44:05] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:44:05] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:44:05] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:44:05] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: SIP/test002-00000067 ChannelState: 6 ChannelStateDesc: Up CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339505044.232 [2012-06-12 14:44:05] VERBOSE[369] pbx.c: > Channel SIP/test002-00000067 was answered. [2012-06-12 14:44:05] DEBUG[29826] manager.c: Examining event: Event: OriginateResponse Privilege: call,all ActionID: 14118537_2# Response: Success Channel: SIP/test002-00000067 Context: CC_ONLINE_CLIENT Exten: test001 Reason: 4 Uniqueid: 1339505044.232 CallerIDNum: CallerIDName: [2012-06-12 14:44:05] DEBUG[370] pbx.c: Launching 'AGI' [2012-06-12 14:44:05] VERBOSE[370] pbx.c: -- Executing [test001@CC_ONLINE_CLIENT:1] AGI("SIP/test002-00000067", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:44:05] DEBUG[370] res_agi.c: Wow, connected! [2012-06-12 14:44:05] DEBUG[370] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:44:05] DEBUG[370] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:44:05] DEBUG[370] pbx.c: Result of 'NUMBERID' is '231' [2012-06-12 14:44:05] DEBUG[370] pbx.c: Result of 'CDRID' is '345' [2012-06-12 14:44:05] DEBUG[370] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:44:05] DEBUG[370] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:44:05] DEBUG[370] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:44:05] DEBUG[370] pbx.c: Result of 'NUMBERID' is '231' [2012-06-12 14:44:05] DEBUG[370] pbx.c: Result of 'NUMBERID' is '231' [2012-06-12 14:44:05] DEBUG[370] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:44:05] DEBUG[370] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:44:05] DEBUG[370] pbx.c: Result of 'CDRID' is '345' [2012-06-12 14:44:05] DEBUG[370] pbx.c: Result of 'CDRID' is '345' [2012-06-12 14:44:05] DEBUG[370] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:44:05] DEBUG[370] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:44:05] DEBUG[370] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:44:05] DEBUG[370] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:44:05] VERBOSE[370] res_agi.c: -- AGI Script Executing Application: (Monitor) Options: (wav,/var/spool/asterisk/monitor/2012-06-12_14-44-05_test001_12,mb) [2012-06-12 14:44:05] VERBOSE[370] res_agi.c: -- AGI Script Executing Application: (Set) Options: (__MONITOR=1) [2012-06-12 14:44:05] DEBUG[370] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:44:05] VERBOSE[370] res_agi.c: -- AGI Script Executing Application: (Bridge) Options: (Local/12@CC-be4b;2) [2012-06-12 14:44:05] DEBUG[29826] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: Exten: Context: Uniqueid: 1339505045.233 [2012-06-12 14:44:05] VERBOSE[370] res_musiconhold.c: -- Stopped music on hold on Local/12@CC-be4b;2 [2012-06-12 14:44:05] DEBUG[370] channel.c: Set channel Local/12@CC-be4b;2 to write format alaw [2012-06-12 14:44:05] DEBUG[370] channel.c: Scheduling timer at (0 requested / 0 actual) timer ticks per second [2012-06-12 14:44:05] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Stop Channel: Local/12@CC-be4b;2 UniqueID: 1339505040.231 [2012-06-12 14:44:05] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for Bridge - Local/12@CC [2012-06-12 14:44:05] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 ChannelState: 6 ChannelStateDesc: Up CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339505045.233 [2012-06-12 14:44:05] DEBUG[9330] devicestate.c: Changing state for Bridge/Local/12@CC - state 2 (In use) [2012-06-12 14:44:05] DEBUG[9330] devicestate.c: device 'Bridge/Local/12@CC' state '2' [2012-06-12 14:44:05] DEBUG[9345] app_queue.c: Device 'Bridge/Local/12@CC' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:44:05] DEBUG[370] channel.c: Planning to masquerade channel Local/12@CC-be4b;2 into the structure of Bridge/Local/12@CC-be4b;2 [2012-06-12 14:44:05] DEBUG[370] channel.c: Done planning to masquerade channel Local/12@CC-be4b;2 into the structure of Bridge/Local/12@CC-be4b;2 [2012-06-12 14:44:05] DEBUG[370] channel.c: Actually Masquerading Local/12@CC-be4b;2(6) into the structure of Bridge/Local/12@CC-be4b;2(6) [2012-06-12 14:44:05] DEBUG[29826] manager.c: Examining event: Event: Masquerade Privilege: call,all Clone: Local/12@CC-be4b;2 CloneState: Up Original: Bridge/Local/12@CC-be4b;2 OriginalState: Up [2012-06-12 14:44:05] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Local/12@CC-be4b;2 Newname: Local/12@CC-be4b;2 Uniqueid: 1339505040.231 [2012-06-12 14:44:05] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 Newname: Local/12@CC-be4b;2 Uniqueid: 1339505045.233 [2012-06-12 14:44:05] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Local/12@CC-be4b;2 Newname: Bridge/Local/12@CC-be4b;2 Uniqueid: 1339505040.231 [2012-06-12 14:44:05] DEBUG[29826] manager.c: Examining event: Event: NewCallerid Privilege: call,all Channel: Local/12@CC-be4b;2 CallerIDNum: CallerIDName: Uniqueid: 1339505045.233 CID-CallingPres: 0 (Presentation Allowed, Not Screened) [2012-06-12 14:44:05] DEBUG[370] channel.c: Putting channel Local/12@CC-be4b;2 in alaw/alaw formats [2012-06-12 14:44:05] DEBUG[370] channel.c: Released clone lock on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:44:05] DEBUG[370] channel.c: Done Masquerading Local/12@CC-be4b;2 (6) [2012-06-12 14:44:05] DEBUG[31327] res_rtp_asterisk.c: Changing ssrc from 1487728333 to 1987440764 due to a source change [2012-06-12 14:44:05] DEBUG[29826] manager.c: Examining event: Event: BridgeExec Privilege: call,all Response: Success Channel1: SIP/test002-00000067 Channel2: Local/12@CC-be4b;2 [2012-06-12 14:44:05] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Stop Channel: Bridge/Local/12@CC-be4b;2 UniqueID: 1339505040.231 [2012-06-12 14:44:05] DEBUG[29826] manager.c: Examining event: Event: MonitorStart Privilege: call,all Channel: SIP/test002-00000067 Uniqueid: 1339505044.232 [2012-06-12 14:44:05] DEBUG[29826] manager.c: Examining event: Event: NewAccountCode Privilege: call,all Channel: Local/12@CC-be4b;2 Uniqueid: 1339505045.233 AccountCode: cc001 OldAccountCode: cc001 [2012-06-12 14:44:05] DEBUG[370] features.c: bridge answer set, chan answer set [2012-06-12 14:44:05] DEBUG[370] channel.c: setting peeraccount to cc001 for Local/12@CC-be4b;2 from data on channel SIP/test002-00000067 [2012-06-12 14:44:05] DEBUG[32684] pbx.c: Spawn extension (CC,park,2) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:44:05] VERBOSE[32684] pbx.c: == Spawn extension (CC, park, 2) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:44:05] DEBUG[32684] channel.c: Soft-Hanging up channel 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:44:05] DEBUG[32684] pbx.c: Result of 'ORGDEST' is '12' [2012-06-12 14:44:05] DEBUG[32684] pbx.c: Expression result is '1' [2012-06-12 14:44:05] DEBUG[32684] pbx.c: Launching 'GotoIf' [2012-06-12 14:44:05] VERBOSE[32684] pbx.c: -- Executing [h@CC:1] GotoIf("Bridge/Local/12@CC-be4b;2", "1?3") in new stack [2012-06-12 14:44:05] VERBOSE[32684] pbx.c: -- Goto (CC,h,3) [2012-06-12 14:44:05] DEBUG[32684] pbx.c: Launching 'AGI' [2012-06-12 14:44:05] VERBOSE[32684] pbx.c: -- Executing [h@CC:3] AGI("Bridge/Local/12@CC-be4b;2", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:44:05] DEBUG[32684] res_agi.c: Hungup channel detected, running agi in dead mode. [2012-06-12 14:44:05] DEBUG[32684] res_agi.c: Wow, connected! [2012-06-12 14:44:05] DEBUG[370] channel.c: setting peeraccount to cc001 for SIP/test002-00000067 from data on channel Local/12@CC-be4b;2 [2012-06-12 14:44:05] DEBUG[29826] manager.c: Examining event: Event: Bridge Privilege: call,all Bridgestate: Link Bridgetype: core Channel1: SIP/test002-00000067 Channel2: Local/12@CC-be4b;2 Uniqueid1: 1339505044.232 Uniqueid2: 1339505045.233 CallerID1: CallerID2: [2012-06-12 14:44:05] DEBUG[370] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:44:05] DEBUG[31327] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:44:05] VERBOSE[32684] res_agi.c: -- AGI Script Executing Application: (NoCDR) Options: () [2012-06-12 14:44:05] VERBOSE[32684] res_agi.c: -- >AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 0 [2012-06-12 14:44:05] DEBUG[32684] pbx.c: Result of 'EXTEN' is 'h' [2012-06-12 14:44:05] DEBUG[32684] pbx.c: Result of 'ORGDEST' is '12' [2012-06-12 14:44:05] DEBUG[32684] pbx.c: Launching 'NoOp' [2012-06-12 14:44:05] VERBOSE[32684] pbx.c: -- Executing [h@CC:4] NoOp("Bridge/Local/12@CC-be4b;2", ""END ===================="h" "12"") in new stack [2012-06-12 14:44:05] DEBUG[32684] pbx.c: Launching 'Hangup' [2012-06-12 14:44:05] VERBOSE[32684] pbx.c: -- Executing [h@CC:5] Hangup("Bridge/Local/12@CC-be4b;2", "") in new stack [2012-06-12 14:44:05] DEBUG[32684] pbx.c: Spawn extension (CC,h,5) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:44:05] VERBOSE[32684] pbx.c: == Spawn extension (CC, h, 5) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:44:05] DEBUG[32684] channel.c: Hanging up zombie 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:44:05] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for Bridge - Local/12@CC [2012-06-12 14:44:05] DEBUG[9330] devicestate.c: Changing state for Bridge/Local/12@CC - state 0 (Unknown) [2012-06-12 14:44:05] DEBUG[9330] devicestate.c: device 'Bridge/Local/12@CC' state '0' [2012-06-12 14:44:05] DEBUG[9345] app_queue.c: Device 'Bridge/Local/12@CC' changed to state '0' (Unknown) but we don't care because they're not a member of any queue. [2012-06-12 14:44:05] DEBUG[29826] manager.c: Examining event: Event: Hangup Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 Uniqueid: 1339505040.231 CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Cause: 16 Cause-txt: Normal Clearing [2012-06-12 14:44:05] DEBUG[370] res_rtp_asterisk.c: Ooh, format changed from unknown to alaw [2012-06-12 14:44:05] DEBUG[370] res_rtp_asterisk.c: Created smoother: format: alaw ms: 20 len: 160 [2012-06-12 14:44:08] DEBUG[9339] chan_sip.c: = Looking for Call ID: 0e3269cb1ba93f4a5ccba7f470c98eef@10.0.4.239:5060 (Checking From) --From tag 5d2f147d --To-tag as718ab2d4 [2012-06-12 14:44:08] DEBUG[9339] chan_sip.c: **** Received BYE (8) - Command in SIP BYE [2012-06-12 14:44:08] DEBUG[9339] netsock2.c: Splitting '10.0.0.174:5060' into... [2012-06-12 14:44:08] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port '5060'. [2012-06-12 14:44:08] DEBUG[9339] chan_sip.c: Setting SIP_ALREADYGONE on dialog 0e3269cb1ba93f4a5ccba7f470c98eef@10.0.4.239:5060 [2012-06-12 14:44:08] DEBUG[9339] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f83e30' [2012-06-12 14:44:08] DEBUG[9339] chan_sip.c: Received bye, issuing owner hangup [2012-06-12 14:44:08] DEBUG[9339] chan_sip.c: Trying to put 'SIP/2.0 200' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:44:08] DEBUG[370] channel.c: Didn't get a frame from channel: SIP/test002-00000067 [2012-06-12 14:44:08] DEBUG[370] channel.c: Bridge stops bridging channels SIP/test002-00000067 and Local/12@CC-be4b;2 [2012-06-12 14:44:08] DEBUG[370] channel.c: Soft-Hanging up channel 'SIP/test002-00000067' [2012-06-12 14:44:08] DEBUG[370] pbx.c: Launching 'AGI' [2012-06-12 14:44:08] VERBOSE[370] pbx.c: -- Executing [h@CC_ONLINE_CLIENT:1] AGI("SIP/test002-00000067", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:44:08] DEBUG[31327] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:44:08] DEBUG[29826] manager.c: Examining event: Event: Unlink Privilege: call,all Channel1: SIP/test002-00000067 Channel2: Local/12@CC-be4b;2 Uniqueid1: 1339505044.232 Uniqueid2: 1339505045.233 CallerID1: CallerID2: [2012-06-12 14:44:08] DEBUG[370] res_agi.c: Hungup channel detected, running agi in dead mode. [2012-06-12 14:44:08] DEBUG[370] res_agi.c: Wow, connected! [2012-06-12 14:44:08] DEBUG[370] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:44:08] DEBUG[370] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:44:08] DEBUG[370] pbx.c: Result of 'NUMBERID' is '231' [2012-06-12 14:44:08] DEBUG[370] pbx.c: Result of 'CDRID' is '345' [2012-06-12 14:44:08] DEBUG[370] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:44:08] DEBUG[370] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:44:08] DEBUG[370] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:44:08] DEBUG[370] pbx.c: Result of 'NUMBERID' is '231' [2012-06-12 14:44:08] DEBUG[370] pbx.c: Result of 'NUMBERID' is '231' [2012-06-12 14:44:08] DEBUG[370] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:44:08] DEBUG[370] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:44:08] DEBUG[370] pbx.c: Result of 'CDRID' is '345' [2012-06-12 14:44:08] DEBUG[370] pbx.c: Result of 'CDRID' is '345' [2012-06-12 14:44:08] DEBUG[370] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:44:08] DEBUG[370] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:44:08] DEBUG[378] manager.c: Running action 'Challenge' [2012-06-12 14:44:08] DEBUG[378] manager.c: Running action 'Login' [2012-06-12 14:44:08] VERBOSE[378] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:08] DEBUG[378] manager.c: Running action 'UserEvent' [2012-06-12 14:44:08] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 1370333_2# campaignname: cc001 status: ENDED number: 12 agentid: 1 source: java.lang.Object@1ea9b6e campaignid: 1 [2012-06-12 14:44:08] DEBUG[378] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 1370333_2# campaignname: cc001 status: ENDED number: 12 agentid: 1 source: java.lang.Object@1ea9b6e campaignid: 1 [2012-06-12 14:44:08] DEBUG[378] manager.c: Running action 'Logoff' [2012-06-12 14:44:08] VERBOSE[378] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:08] VERBOSE[370] res_agi.c: -- AGI Script Executing Application: (Set) Options: (__CDRID=0) [2012-06-12 14:44:08] DEBUG[379] manager.c: Running action 'Challenge' [2012-06-12 14:44:08] DEBUG[379] manager.c: Running action 'Login' [2012-06-12 14:44:08] VERBOSE[379] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:08] DEBUG[379] manager.c: Running action 'UserEvent' [2012-06-12 14:44:08] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 28510912_2# campaignname: cc001 state: NOTE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1041bea campaignid: 1 [2012-06-12 14:44:08] DEBUG[379] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 28510912_2# campaignname: cc001 state: NOTE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1041bea campaignid: 1 [2012-06-12 14:44:08] DEBUG[379] manager.c: Running action 'Logoff' [2012-06-12 14:44:08] VERBOSE[379] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:08] VERBOSE[370] res_agi.c: -- AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 0 [2012-06-12 14:44:08] DEBUG[370] pbx.c: Launching 'Hangup' [2012-06-12 14:44:08] VERBOSE[370] pbx.c: -- Executing [h@CC_ONLINE_CLIENT:2] Hangup("SIP/test002-00000067", "") in new stack [2012-06-12 14:44:08] DEBUG[370] features.c: Spawn extension (CC_ONLINE_CLIENT,h,2) exited non-zero on 'SIP/test002-00000067' [2012-06-12 14:44:08] VERBOSE[370] features.c: == Spawn extension (CC_ONLINE_CLIENT, h, 2) exited non-zero on 'SIP/test002-00000067' [2012-06-12 14:44:08] VERBOSE[370] cdr_adaptive_odbc.c: > [INSERT INTO cdr (dst,dcontext,channel,lastapp,lastdata,duration,billsec,disposition,amaflags,accountcode,uniqueid,userfield,number_a,number_b,src_interface,dst_interface,is_outbound,is_inbound,src_account,dst_account) VALUES ('test001','CC_ONLINE_CLIENT','SIP/test002-00000067','Bridge','Local/12@CC-be4b;2',4,3,'ANSWERED',3,'cc001','1339505044.232','CC:cc001;','cc001','12','cc001','CALLEX/test002','t','t','cc001','test002')] [2012-06-12 14:44:08] DEBUG[370] res_odbc.c: odbc_release_obj2(0x9c89248) called (obj->txf = (nil)) [2012-06-12 14:44:08] DEBUG[370] features.c: starting new PBX in CC,park,3 for chan Local/12@CC-be4b;2 [2012-06-12 14:44:08] DEBUG[385] pbx.c: Launching 'Goto' [2012-06-12 14:44:08] VERBOSE[385] pbx.c: -- Executing [park@CC:3] Goto("Local/12@CC-be4b;2", "return") in new stack [2012-06-12 14:44:08] VERBOSE[385] pbx.c: -- Goto (CC,park,2) [2012-06-12 14:44:08] DEBUG[385] pbx.c: Result of 'CCMoh' is 'default' [2012-06-12 14:44:08] DEBUG[385] pbx.c: Launching 'MusicOnHold' [2012-06-12 14:44:08] VERBOSE[385] pbx.c: -- Executing [park@CC:2] MusicOnHold("Local/12@CC-be4b;2", "default") in new stack [2012-06-12 14:44:08] VERBOSE[385] res_musiconhold.c: -- Started music on hold, class 'default', on Local/12@CC-be4b;2 [2012-06-12 14:44:08] DEBUG[385] channel.c: Scheduling timer at (50 requested / 50 actual) timer ticks per second [2012-06-12 14:44:08] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Start Channel: Local/12@CC-be4b;2 UniqueID: 1339505045.233 Class: default [2012-06-12 14:44:08] DEBUG[370] features.c: SUCCESS continuing PBX on chan Local/12@CC-be4b;2 [2012-06-12 14:44:08] DEBUG[370] res_agi.c: SIP/test002-00000067 hungup [2012-06-12 14:44:08] DEBUG[370] pbx.c: Result of 'BRIDGERESULT' is 'SUCCESS' [2012-06-12 14:44:08] DEBUG[385] channel.c: Set channel Local/12@CC-be4b;2 to write format slin [2012-06-12 14:44:08] DEBUG[385] res_musiconhold.c: Local/12@CC-be4b;2 Opened file 0 '/var/lib/asterisk/moh/datera' [2012-06-12 14:44:08] DEBUG[31327] res_rtp_asterisk.c: Difference is 904, ms is 133 [2012-06-12 14:44:08] VERBOSE[370] res_agi.c: -- AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 4 [2012-06-12 14:44:08] DEBUG[370] pbx.c: Spawn extension (CC_ONLINE_CLIENT,test001,1) exited non-zero on 'SIP/test002-00000067' [2012-06-12 14:44:08] VERBOSE[370] pbx.c: == Spawn extension (CC_ONLINE_CLIENT, test001, 1) exited non-zero on 'SIP/test002-00000067' [2012-06-12 14:44:08] DEBUG[370] channel.c: Soft-Hanging up channel 'SIP/test002-00000067' [2012-06-12 14:44:08] DEBUG[370] channel.c: Hanging up channel 'SIP/test002-00000067' [2012-06-12 14:44:08] DEBUG[370] chan_sip.c: Hanging up zombie call. Be scared. [2012-06-12 14:44:08] DEBUG[370] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:44:08] DEBUG[370] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0x9f83e30' [2012-06-12 14:44:08] DEBUG[370] res_monitor.c: monitor executing /usr/local/callex/bin/CallRecorderMix.sh "/var/spool/asterisk/monitor/2012-06-12_14-44-05_test001_12-in.wav" "/var/spool/asterisk/monitor/2012-06-12_14-44-05_test001_12-out.wav" "/var/spool/asterisk/monitor/2012-06-12_14-44-05_test001_12.wav" & [2012-06-12 14:44:08] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:44:08] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:44:08] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 1 (Not in use) [2012-06-12 14:44:08] DEBUG[9330] devicestate.c: device 'SIP/test002' state '1' [2012-06-12 14:44:08] DEBUG[29826] manager.c: Examining event: Event: Hangup Privilege: call,all Channel: SIP/test002-00000067 Uniqueid: 1339505044.232 CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Cause: 16 Cause-txt: Normal Clearing [2012-06-12 14:44:08] DEBUG[29826] manager.c: Examining event: Event: MonitorStop Privilege: call,all Channel: SIP/test002-00000067 Uniqueid: 1339505044.232 [2012-06-12 14:44:08] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:44:08] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:44:08] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:44:08] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:44:08] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:44:08] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:44:08] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 0 [2012-06-12 14:44:08] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:44:08] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:44:08] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 1 (Not in use) [2012-06-12 14:44:08] DEBUG[9330] devicestate.c: device 'SIP/test002' state '1' [2012-06-12 14:44:08] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:44:08] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '1' (Not in use) but we don't care because they're not a member of any queue. [2012-06-12 14:44:08] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:44:08] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:44:08] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:44:08] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:44:08] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:44:09] DEBUG[417] manager.c: Running action 'Challenge' [2012-06-12 14:44:09] DEBUG[417] manager.c: Running action 'Login' [2012-06-12 14:44:09] VERBOSE[417] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:09] DEBUG[417] manager.c: Running action 'UserEvent' [2012-06-12 14:44:09] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 18371235_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@669053 campaignid: 1 [2012-06-12 14:44:09] DEBUG[417] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 18371235_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@669053 campaignid: 1 [2012-06-12 14:44:09] DEBUG[417] manager.c: Running action 'Logoff' [2012-06-12 14:44:09] VERBOSE[417] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:09] DEBUG[419] manager.c: Running action 'Challenge' [2012-06-12 14:44:09] DEBUG[419] manager.c: Running action 'Login' [2012-06-12 14:44:09] VERBOSE[419] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:09] DEBUG[419] manager.c: Running action 'UserEvent' [2012-06-12 14:44:09] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 4559126_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@6711b0 campaignid: 1 [2012-06-12 14:44:09] DEBUG[419] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 4559126_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@6711b0 campaignid: 1 [2012-06-12 14:44:09] DEBUG[419] manager.c: Running action 'Logoff' [2012-06-12 14:44:09] VERBOSE[419] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:09] DEBUG[422] manager.c: Running action 'Challenge' [2012-06-12 14:44:09] DEBUG[422] manager.c: Running action 'Login' [2012-06-12 14:44:09] VERBOSE[422] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:09] DEBUG[422] manager.c: Running action 'UserEvent' [2012-06-12 14:44:09] DEBUG[422] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 18824732_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1a1da00 campaignid: 1 [2012-06-12 14:44:09] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 18824732_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1a1da00 campaignid: 1 [2012-06-12 14:44:09] DEBUG[422] manager.c: Running action 'Logoff' [2012-06-12 14:44:09] VERBOSE[422] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:10] DEBUG[9339] chan_sip.c: Auto destroying SIP dialog '24429b280d2860b544096ea274c4b8da@10.0.4.239:5060' [2012-06-12 14:44:10] DEBUG[9339] chan_sip.c: Destroying SIP dialog 24429b280d2860b544096ea274c4b8da@10.0.4.239:5060 [2012-06-12 14:44:10] DEBUG[9339] rtp_engine.c: Destroyed RTP instance '0x9f88f28' [2012-06-12 14:44:14] DEBUG[428] manager.c: Running action 'Login' [2012-06-12 14:44:14] VERBOSE[428] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:14] DEBUG[428] manager.c: Running action 'UserEvent' [2012-06-12 14:44:14] DEBUG[428] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberevent Action: UserEvent number: 12 number_action: ADD campaign_id: 1 number_id: 232 [2012-06-12 14:44:14] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberevent Action: UserEvent number: 12 number_action: ADD campaign_id: 1 number_id: 232 [2012-06-12 14:44:14] VERBOSE[428] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:14] DEBUG[429] manager.c: Running action 'Login' [2012-06-12 14:44:14] VERBOSE[429] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:14] VERBOSE[429] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:14] DEBUG[430] manager.c: Running action 'Challenge' [2012-06-12 14:44:14] DEBUG[430] manager.c: Running action 'Login' [2012-06-12 14:44:14] VERBOSE[430] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:14] DEBUG[430] manager.c: Running action 'UserEvent' [2012-06-12 14:44:14] DEBUG[430] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 9196537_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@de7804 campaignid: 1 [2012-06-12 14:44:14] DEBUG[430] manager.c: Running action 'Logoff' [2012-06-12 14:44:14] VERBOSE[430] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:14] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 9196537_2# campaignname: cc001 state: IDLE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@de7804 campaignid: 1 [2012-06-12 14:44:14] DEBUG[432] manager.c: Running action 'Challenge' [2012-06-12 14:44:14] DEBUG[432] manager.c: Running action 'Login' [2012-06-12 14:44:14] VERBOSE[432] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:14] DEBUG[432] manager.c: Running action 'UserEvent' [2012-06-12 14:44:14] DEBUG[432] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 28492862_2# campaignname: cc001 status: PROCESSING number: 12 agentid: 1 source: java.lang.Object@137937 campaignid: 1 [2012-06-12 14:44:14] DEBUG[432] manager.c: Running action 'Logoff' [2012-06-12 14:44:14] VERBOSE[432] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:14] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 28492862_2# campaignname: cc001 status: PROCESSING number: 12 agentid: 1 source: java.lang.Object@137937 campaignid: 1 [2012-06-12 14:44:14] DEBUG[434] manager.c: Running action 'Challenge' [2012-06-12 14:44:14] DEBUG[434] manager.c: Running action 'Login' [2012-06-12 14:44:14] VERBOSE[434] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:14] DEBUG[434] manager.c: Running action 'UserEvent' [2012-06-12 14:44:14] DEBUG[434] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 29602269_2# campaignname: cc001 state: BUSY lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@102e984 campaignid: 1 [2012-06-12 14:44:14] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 29602269_2# campaignname: cc001 state: BUSY lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@102e984 campaignid: 1 [2012-06-12 14:44:14] DEBUG[434] manager.c: Running action 'Logoff' [2012-06-12 14:44:14] VERBOSE[434] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:14] DEBUG[437] manager.c: Running action 'Challenge' [2012-06-12 14:44:14] DEBUG[437] manager.c: Running action 'Login' [2012-06-12 14:44:14] VERBOSE[437] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:14] DEBUG[437] manager.c: Running action 'Originate' [2012-06-12 14:44:14] DEBUG[439] chan_sip.c: Asked to create a SIP channel with formats: 0x40 (slin) [2012-06-12 14:44:14] VERBOSE[439] netsock.c: == Using UDPTL TOS bits 136 [2012-06-12 14:44:14] VERBOSE[439] netsock.c: == Using UDPTL CoS mark 4 [2012-06-12 14:44:14] DEBUG[439] chan_sip.c: Allocating new SIP dialog for 4b1407fd4b02bacd32ceed616c4212c6@127.0.0.1:0 - INVITE (No RTP) [2012-06-12 14:44:14] DEBUG[437] manager.c: Running action 'Logoff' [2012-06-12 14:44:14] VERBOSE[437] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:14] DEBUG[439] rtp_engine.c: Using engine 'asterisk' for RTP instance '0xb5c02890' [2012-06-12 14:44:14] DEBUG[439] res_rtp_asterisk.c: Allocated port 13746 for RTP instance '0xb5c02890' [2012-06-12 14:44:14] DEBUG[439] rtp_engine.c: RTP instance '0xb5c02890' is setup and ready to go [2012-06-12 14:44:14] DEBUG[439] res_rtp_asterisk.c: Setup RTCP on RTP instance '0xb5c02890' [2012-06-12 14:44:14] VERBOSE[439] netsock2.c: == Using SIP RTP TOS bits 136 [2012-06-12 14:44:14] VERBOSE[439] netsock2.c: == Using SIP RTP CoS mark 4 [2012-06-12 14:44:14] DEBUG[439] chan_sip.c: Setting NAT on RTP to On [2012-06-12 14:44:14] DEBUG[439] chan_sip.c: Setting NAT on UDPTL to On [2012-06-12 14:44:14] DEBUG[439] acl.c: For destination '10.0.0.174', our source address is '10.0.4.239'. [2012-06-12 14:44:14] DEBUG[439] chan_sip.c: Setting SIP_TRANSPORT_UDP with address 10.0.4.239:5060 [2012-06-12 14:44:14] DEBUG[29826] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: SIP/test002-00000068 ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: test002 Exten: Context: CALLEX Uniqueid: 1339505054.234 [2012-06-12 14:44:14] DEBUG[439] chan_sip.c: *** Our native formats are 0x8 (alaw) [2012-06-12 14:44:14] DEBUG[439] chan_sip.c: *** Joint capabilities are 0x108 (alaw|g729) [2012-06-12 14:44:14] DEBUG[439] chan_sip.c: *** Our capabilities are 0x108 (alaw|g729) [2012-06-12 14:44:14] DEBUG[439] chan_sip.c: *** AST_CODEC_CHOOSE formats are 0x8 (alaw) [2012-06-12 14:44:14] DEBUG[439] chan_sip.c: *** Our preferred formats from the incoming channel are 0x40 (slin) [2012-06-12 14:44:14] DEBUG[439] chan_sip.c: This channel will not be able to handle video. [2012-06-12 14:44:14] DEBUG[29826] manager.c: Examining event: Event: NewAccountCode Privilege: call,all Channel: SIP/test002-00000068 Uniqueid: 1339505054.234 AccountCode: cc001 OldAccountCode: test002 [2012-06-12 14:44:14] DEBUG[439] chan_sip.c: Outgoing Call for test002 [2012-06-12 14:44:14] DEBUG[439] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:44:14] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:44:14] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:44:14] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 6 (Ringing) [2012-06-12 14:44:14] DEBUG[9330] devicestate.c: device 'SIP/test002' state '6' [2012-06-12 14:44:14] DEBUG[439] chan_sip.c: ** Our capability: 0x108 (alaw|g729) Video flag: False Text flag: False [2012-06-12 14:44:14] DEBUG[439] chan_sip.c: ** Our prefcodec: 0x40 (slin) [2012-06-12 14:44:14] DEBUG[439] chan_sip.c: -- Done with adding codecs to SDP [2012-06-12 14:44:14] DEBUG[439] chan_sip.c: Done building SDP. Settling with this capability: 0x108 (alaw|g729) [2012-06-12 14:44:14] DEBUG[439] chan_sip.c: Initializing initreq for method INVITE - callid 404cbcaf63cb6ae144aaec0f56c4c482@10.0.4.239:5060 [2012-06-12 14:44:14] DEBUG[439] chan_sip.c: Trying to put 'INVITE sip:' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:44:14] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:44:14] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:44:14] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:44:14] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:44:14] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:44:14] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:44:14] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:44:14] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 8 [2012-06-12 14:44:14] DEBUG[9339] chan_sip.c: = Looking for Call ID: 404cbcaf63cb6ae144aaec0f56c4c482@10.0.4.239:5060 (Checking To) --From tag as4cbb4538 --To-tag e459fe2b [2012-06-12 14:44:14] DEBUG[9339] chan_sip.c: (Provisional) Stopping retransmission (but retaining packet) on '404cbcaf63cb6ae144aaec0f56c4c482@10.0.4.239:5060' Request 102: Found [2012-06-12 14:44:14] DEBUG[9339] chan_sip.c: SIP response 180 to standard invite [2012-06-12 14:44:14] DEBUG[9339] chan_sip.c: build_route: Contact hop: [2012-06-12 14:44:14] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: SIP/test002-00000068 ChannelState: 5 ChannelStateDesc: Ringing CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339505054.234 [2012-06-12 14:44:14] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:44:14] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:44:14] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 6 (Ringing) [2012-06-12 14:44:14] DEBUG[9330] devicestate.c: device 'SIP/test002' state '6' [2012-06-12 14:44:14] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '6' (Ringing) but we don't care because they're not a member of any queue. [2012-06-12 14:44:14] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:44:14] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:44:14] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:44:14] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:44:14] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:44:14] DEBUG[9339] chan_sip.c: Auto destroying SIP dialog '73a9a9dc6496975e1d16e08b54d2442e@10.0.4.239:5060' [2012-06-12 14:44:14] DEBUG[9339] chan_sip.c: Destroying SIP dialog 73a9a9dc6496975e1d16e08b54d2442e@10.0.4.239:5060 [2012-06-12 14:44:14] DEBUG[9339] rtp_engine.c: Destroyed RTP instance '0x9f815e0' [2012-06-12 14:44:16] DEBUG[439] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0xb5c02890' [2012-06-12 14:44:16] DEBUG[439] res_rtp_asterisk.c: RTP NAT: Got audio from other end. Now sending to address 10.0.0.174:8000 [2012-06-12 14:44:16] DEBUG[9339] chan_sip.c: = Looking for Call ID: 404cbcaf63cb6ae144aaec0f56c4c482@10.0.4.239:5060 (Checking To) --From tag as4cbb4538 --To-tag e459fe2b [2012-06-12 14:44:16] DEBUG[9339] chan_sip.c: Acked pending invite 102 [2012-06-12 14:44:16] DEBUG[9339] chan_sip.c: Stopping retransmission on '404cbcaf63cb6ae144aaec0f56c4c482@10.0.4.239:5060' of Request 102: Match Found [2012-06-12 14:44:16] DEBUG[9339] chan_sip.c: SIP response 200 to standard invite [2012-06-12 14:44:16] DEBUG[9339] chan_sip.c: Processing session-level SDP v=0... UNSUPPORTED. [2012-06-12 14:44:16] DEBUG[9339] chan_sip.c: Processing session-level SDP o=Zoiper_user 0 2 IN IP4 10.0.0.174... UNSUPPORTED. [2012-06-12 14:44:16] DEBUG[9339] chan_sip.c: Processing session-level SDP s=Zoiper_session... UNSUPPORTED. [2012-06-12 14:44:16] DEBUG[9339] netsock2.c: Splitting '10.0.0.174' into... [2012-06-12 14:44:16] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port ''. [2012-06-12 14:44:16] DEBUG[9339] chan_sip.c: Processing session-level SDP c=IN IP4 10.0.0.174... OK. [2012-06-12 14:44:16] DEBUG[9339] chan_sip.c: Processing session-level SDP t=0 0... UNSUPPORTED. [2012-06-12 14:44:16] DEBUG[9339] rtp_engine.c: Setting payload 8 based on m type on 0xb62cfc40 [2012-06-12 14:44:16] DEBUG[9339] rtp_engine.c: Setting payload 3 based on m type on 0xb62cfc40 [2012-06-12 14:44:16] DEBUG[9339] rtp_engine.c: Setting payload 0 based on m type on 0xb62cfc40 [2012-06-12 14:44:16] DEBUG[9339] rtp_engine.c: Setting payload 110 based on m type on 0xb62cfc40 [2012-06-12 14:44:16] DEBUG[9339] rtp_engine.c: Setting payload 98 based on m type on 0xb62cfc40 [2012-06-12 14:44:16] DEBUG[9339] rtp_engine.c: Setting payload 101 based on m type on 0xb62cfc40 [2012-06-12 14:44:16] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:8 PCMA/8000... OK. [2012-06-12 14:44:16] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:3 GSM/8000... OK. [2012-06-12 14:44:16] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:0 PCMU/8000... OK. [2012-06-12 14:44:16] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:110 speex/8000... OK. [2012-06-12 14:44:16] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:98 iLBC/8000... OK. [2012-06-12 14:44:16] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=fmtp:98 mode=30... UNSUPPORTED. [2012-06-12 14:44:16] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=rtpmap:101 telephone-event/8000... OK. [2012-06-12 14:44:16] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=fmtp:101 0-15... UNSUPPORTED. [2012-06-12 14:44:16] DEBUG[9339] chan_sip.c: Processing media-level (audio) SDP a=sendrecv... OK. [2012-06-12 14:44:16] DEBUG[9339] rtp_engine.c: Incorporating payload 0 on 0xb62cfc40 [2012-06-12 14:44:16] DEBUG[9339] rtp_engine.c: Incorporating payload 3 on 0xb62cfc40 [2012-06-12 14:44:16] DEBUG[9339] rtp_engine.c: Incorporating payload 8 on 0xb62cfc40 [2012-06-12 14:44:16] DEBUG[9339] rtp_engine.c: Incorporating payload 98 on 0xb62cfc40 [2012-06-12 14:44:16] DEBUG[9339] rtp_engine.c: Incorporating payload 101 on 0xb62cfc40 [2012-06-12 14:44:16] DEBUG[9339] rtp_engine.c: Incorporating payload 110 on 0xb62cfc40 [2012-06-12 14:44:16] DEBUG[9339] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0xb5c02890' [2012-06-12 14:44:16] DEBUG[9339] rtp_engine.c: Copying payload 0 from 0xb62cfc40 to 0xb5c02a3c [2012-06-12 14:44:16] DEBUG[9339] rtp_engine.c: Copying payload 3 from 0xb62cfc40 to 0xb5c02a3c [2012-06-12 14:44:16] DEBUG[9339] rtp_engine.c: Copying payload 8 from 0xb62cfc40 to 0xb5c02a3c [2012-06-12 14:44:16] DEBUG[9339] rtp_engine.c: Copying payload 98 from 0xb62cfc40 to 0xb5c02a3c [2012-06-12 14:44:16] DEBUG[9339] rtp_engine.c: Copying payload 101 from 0xb62cfc40 to 0xb5c02a3c [2012-06-12 14:44:16] DEBUG[9339] rtp_engine.c: Copying payload 110 from 0xb62cfc40 to 0xb5c02a3c [2012-06-12 14:44:16] DEBUG[9339] res_rtp_asterisk.c: Ignoring duplicate RTCP property on RTP instance '0xb5c02890' [2012-06-12 14:44:16] DEBUG[9339] chan_sip.c: We're settling with these formats: 0x8 (alaw) [2012-06-12 14:44:16] DEBUG[9339] chan_sip.c: We have an owner, now see if we need to change this call [2012-06-12 14:44:16] DEBUG[9339] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:44:16] DEBUG[9339] chan_sip.c: build_route: Contact hop: [2012-06-12 14:44:16] DEBUG[9339] netsock2.c: Splitting '10.0.0.174:5060' into... [2012-06-12 14:44:16] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port '5060'. [2012-06-12 14:44:16] DEBUG[9339] chan_sip.c: Trying to put 'ACK sip:tes' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:44:16] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:44:16] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:44:16] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 2 (In use) [2012-06-12 14:44:16] DEBUG[9330] devicestate.c: device 'SIP/test002' state '2' [2012-06-12 14:44:16] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:44:16] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:44:16] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 2 (In use) [2012-06-12 14:44:16] DEBUG[9330] devicestate.c: device 'SIP/test002' state '2' [2012-06-12 14:44:16] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: SIP/test002-00000068 ChannelState: 6 ChannelStateDesc: Up CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339505054.234 [2012-06-12 14:44:16] VERBOSE[439] pbx.c: > Channel SIP/test002-00000068 was answered. [2012-06-12 14:44:16] DEBUG[29826] manager.c: Examining event: Event: OriginateResponse Privilege: call,all ActionID: 31365500_2# Response: Success Channel: SIP/test002-00000068 Context: CC_ONLINE_CLIENT Exten: test001 Reason: 4 Uniqueid: 1339505054.234 CallerIDNum: CallerIDName: [2012-06-12 14:44:16] DEBUG[442] pbx.c: Launching 'AGI' [2012-06-12 14:44:16] VERBOSE[442] pbx.c: -- Executing [test001@CC_ONLINE_CLIENT:1] AGI("SIP/test002-00000068", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:44:16] DEBUG[442] res_agi.c: Wow, connected! [2012-06-12 14:44:16] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:44:16] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:44:16] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:44:16] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:44:16] DEBUG[9345] app_queue.c: Device 'SIP/test002' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:44:16] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:44:16] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:44:16] DEBUG[9331] app_queue.c: Extension 'test002@CALLEX' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:44:16] DEBUG[9331] devicestate.c: Checking if I can find provider for "Custom" - number: test002 [2012-06-12 14:44:16] DEBUG[9331] devicestate.c: Checking provider SLA with Custom [2012-06-12 14:44:16] DEBUG[9331] devicestate.c: Checking provider Meetme with Custom [2012-06-12 14:44:16] DEBUG[9331] devicestate.c: Checking provider Custom with Custom [2012-06-12 14:44:16] DEBUG[9331] db.c: Unable to find key 'test002' in family 'CustomDevstate' [2012-06-12 14:44:16] DEBUG[29826] manager.c: Examining event: Event: ExtensionStatus Privilege: call,all Exten: test002 Context: CALLEX Hint: SIP/test002&Custom:test002 Status: 1 [2012-06-12 14:44:16] DEBUG[442] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:44:16] DEBUG[442] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:44:16] DEBUG[442] pbx.c: Result of 'NUMBERID' is '232' [2012-06-12 14:44:16] DEBUG[442] pbx.c: Result of 'CDRID' is '346' [2012-06-12 14:44:16] DEBUG[442] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:44:16] DEBUG[442] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:44:16] DEBUG[442] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:44:16] DEBUG[442] pbx.c: Result of 'NUMBERID' is '232' [2012-06-12 14:44:16] DEBUG[442] pbx.c: Result of 'NUMBERID' is '232' [2012-06-12 14:44:16] DEBUG[442] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:44:16] DEBUG[442] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:44:16] DEBUG[442] pbx.c: Result of 'CDRID' is '346' [2012-06-12 14:44:16] DEBUG[442] pbx.c: Result of 'CDRID' is '346' [2012-06-12 14:44:16] DEBUG[442] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:44:16] DEBUG[442] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:44:16] DEBUG[442] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:44:16] DEBUG[442] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:44:16] VERBOSE[442] res_agi.c: -- AGI Script Executing Application: (Monitor) Options: (wav,/var/spool/asterisk/monitor/2012-06-12_14-44-16_test001_12,mb) [2012-06-12 14:44:16] VERBOSE[442] res_agi.c: -- AGI Script Executing Application: (Set) Options: (__MONITOR=1) [2012-06-12 14:44:16] DEBUG[442] pbx.c: Result of 'AGENTCHANNEL' is 'Local/12@CC-be4b;2' [2012-06-12 14:44:16] VERBOSE[442] res_agi.c: -- AGI Script Executing Application: (Bridge) Options: (Local/12@CC-be4b;2) [2012-06-12 14:44:16] DEBUG[29826] manager.c: Examining event: Event: Newchannel Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 ChannelState: 0 ChannelStateDesc: Down CallerIDNum: CallerIDName: AccountCode: Exten: Context: Uniqueid: 1339505056.235 [2012-06-12 14:44:16] VERBOSE[442] res_musiconhold.c: -- Stopped music on hold on Local/12@CC-be4b;2 [2012-06-12 14:44:16] DEBUG[442] channel.c: Set channel Local/12@CC-be4b;2 to write format alaw [2012-06-12 14:44:16] DEBUG[442] channel.c: Scheduling timer at (0 requested / 0 actual) timer ticks per second [2012-06-12 14:44:16] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Stop Channel: Local/12@CC-be4b;2 UniqueID: 1339505045.233 [2012-06-12 14:44:16] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for Bridge - Local/12@CC [2012-06-12 14:44:16] DEBUG[29826] manager.c: Examining event: Event: Newstate Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 ChannelState: 6 ChannelStateDesc: Up CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Uniqueid: 1339505056.235 [2012-06-12 14:44:16] DEBUG[442] channel.c: Planning to masquerade channel Local/12@CC-be4b;2 into the structure of Bridge/Local/12@CC-be4b;2 [2012-06-12 14:44:16] DEBUG[442] channel.c: Done planning to masquerade channel Local/12@CC-be4b;2 into the structure of Bridge/Local/12@CC-be4b;2 [2012-06-12 14:44:16] DEBUG[9330] devicestate.c: Changing state for Bridge/Local/12@CC - state 2 (In use) [2012-06-12 14:44:16] DEBUG[442] channel.c: Actually Masquerading Local/12@CC-be4b;2(6) into the structure of Bridge/Local/12@CC-be4b;2(6) [2012-06-12 14:44:16] DEBUG[9330] devicestate.c: device 'Bridge/Local/12@CC' state '2' [2012-06-12 14:44:16] DEBUG[9345] app_queue.c: Device 'Bridge/Local/12@CC' changed to state '2' (In use) but we don't care because they're not a member of any queue. [2012-06-12 14:44:16] DEBUG[29826] manager.c: Examining event: Event: Masquerade Privilege: call,all Clone: Local/12@CC-be4b;2 CloneState: Up Original: Bridge/Local/12@CC-be4b;2 OriginalState: Up [2012-06-12 14:44:16] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Local/12@CC-be4b;2 Newname: Local/12@CC-be4b;2 Uniqueid: 1339505045.233 [2012-06-12 14:44:16] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 Newname: Local/12@CC-be4b;2 Uniqueid: 1339505056.235 [2012-06-12 14:44:16] DEBUG[29826] manager.c: Examining event: Event: Rename Privilege: call,all Channel: Local/12@CC-be4b;2 Newname: Bridge/Local/12@CC-be4b;2 Uniqueid: 1339505045.233 [2012-06-12 14:44:16] DEBUG[29826] manager.c: Examining event: Event: NewCallerid Privilege: call,all Channel: Local/12@CC-be4b;2 CallerIDNum: CallerIDName: Uniqueid: 1339505056.235 CID-CallingPres: 0 (Presentation Allowed, Not Screened) [2012-06-12 14:44:16] DEBUG[442] channel.c: Putting channel Local/12@CC-be4b;2 in alaw/alaw formats [2012-06-12 14:44:16] DEBUG[442] channel.c: Released clone lock on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:44:16] DEBUG[442] channel.c: Done Masquerading Local/12@CC-be4b;2 (6) [2012-06-12 14:44:16] DEBUG[31327] res_rtp_asterisk.c: Changing ssrc from 1987440764 to 626199413 due to a source change [2012-06-12 14:44:16] DEBUG[385] pbx.c: Spawn extension (CC,park,2) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:44:16] VERBOSE[385] pbx.c: == Spawn extension (CC, park, 2) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:44:16] DEBUG[385] channel.c: Soft-Hanging up channel 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:44:16] DEBUG[385] pbx.c: Result of 'ORGDEST' is '12' [2012-06-12 14:44:16] DEBUG[385] pbx.c: Expression result is '1' [2012-06-12 14:44:16] DEBUG[385] pbx.c: Launching 'GotoIf' [2012-06-12 14:44:16] VERBOSE[385] pbx.c: -- Executing [h@CC:1] GotoIf("Bridge/Local/12@CC-be4b;2", "1?3") in new stack [2012-06-12 14:44:16] VERBOSE[385] pbx.c: -- Goto (CC,h,3) [2012-06-12 14:44:16] DEBUG[385] pbx.c: Launching 'AGI' [2012-06-12 14:44:16] VERBOSE[385] pbx.c: -- Executing [h@CC:3] AGI("Bridge/Local/12@CC-be4b;2", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:44:16] DEBUG[385] res_agi.c: Hungup channel detected, running agi in dead mode. [2012-06-12 14:44:16] DEBUG[385] res_agi.c: Wow, connected! [2012-06-12 14:44:16] VERBOSE[385] res_agi.c: -- AGI Script Executing Application: (NoCDR) Options: () [2012-06-12 14:44:16] VERBOSE[385] res_agi.c: -- >AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 0 [2012-06-12 14:44:16] DEBUG[385] pbx.c: Result of 'EXTEN' is 'h' [2012-06-12 14:44:16] DEBUG[385] pbx.c: Result of 'ORGDEST' is '12' [2012-06-12 14:44:16] DEBUG[385] pbx.c: Launching 'NoOp' [2012-06-12 14:44:16] VERBOSE[385] pbx.c: -- Executing [h@CC:4] NoOp("Bridge/Local/12@CC-be4b;2", ""END ===================="h" "12"") in new stack [2012-06-12 14:44:16] DEBUG[385] pbx.c: Launching 'Hangup' [2012-06-12 14:44:16] VERBOSE[385] pbx.c: -- Executing [h@CC:5] Hangup("Bridge/Local/12@CC-be4b;2", "") in new stack [2012-06-12 14:44:16] DEBUG[385] pbx.c: Spawn extension (CC,h,5) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:44:16] VERBOSE[385] pbx.c: == Spawn extension (CC, h, 5) exited non-zero on 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:44:16] DEBUG[29826] manager.c: Examining event: Event: MusicOnHold Privilege: call,all State: Stop Channel: Bridge/Local/12@CC-be4b;2 UniqueID: 1339505045.233 [2012-06-12 14:44:16] DEBUG[442] features.c: bridge answer set, chan answer set [2012-06-12 14:44:16] DEBUG[442] channel.c: setting peeraccount to cc001 for Local/12@CC-be4b;2 from data on channel SIP/test002-00000068 [2012-06-12 14:44:16] DEBUG[442] channel.c: setting peeraccount to cc001 for SIP/test002-00000068 from data on channel Local/12@CC-be4b;2 [2012-06-12 14:44:16] DEBUG[442] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:44:16] DEBUG[31327] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:44:16] DEBUG[29826] manager.c: Examining event: Event: BridgeExec Privilege: call,all Response: Success Channel1: SIP/test002-00000068 Channel2: Local/12@CC-be4b;2 [2012-06-12 14:44:16] DEBUG[29826] manager.c: Examining event: Event: MonitorStart Privilege: call,all Channel: SIP/test002-00000068 Uniqueid: 1339505054.234 [2012-06-12 14:44:16] DEBUG[29826] manager.c: Examining event: Event: NewAccountCode Privilege: call,all Channel: Local/12@CC-be4b;2 Uniqueid: 1339505056.235 AccountCode: cc001 OldAccountCode: cc001 [2012-06-12 14:44:16] DEBUG[29826] manager.c: Examining event: Event: Bridge Privilege: call,all Bridgestate: Link Bridgetype: core Channel1: SIP/test002-00000068 Channel2: Local/12@CC-be4b;2 Uniqueid1: 1339505054.234 Uniqueid2: 1339505056.235 CallerID1: CallerID2: [2012-06-12 14:44:16] DEBUG[385] channel.c: Hanging up zombie 'Bridge/Local/12@CC-be4b;2' [2012-06-12 14:44:16] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for Bridge - Local/12@CC [2012-06-12 14:44:16] DEBUG[9330] devicestate.c: Changing state for Bridge/Local/12@CC - state 0 (Unknown) [2012-06-12 14:44:16] DEBUG[9330] devicestate.c: device 'Bridge/Local/12@CC' state '0' [2012-06-12 14:44:16] DEBUG[29826] manager.c: Examining event: Event: Hangup Privilege: call,all Channel: Bridge/Local/12@CC-be4b;2 Uniqueid: 1339505045.233 CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Cause: 16 Cause-txt: Normal Clearing [2012-06-12 14:44:16] DEBUG[9345] app_queue.c: Device 'Bridge/Local/12@CC' changed to state '0' (Unknown) but we don't care because they're not a member of any queue. [2012-06-12 14:44:16] DEBUG[442] res_rtp_asterisk.c: Ooh, format changed from unknown to alaw [2012-06-12 14:44:16] DEBUG[442] res_rtp_asterisk.c: Created smoother: format: alaw ms: 20 len: 160 [2012-06-12 14:44:19] DEBUG[442] res_rtp_asterisk.c: Got RTCP report of 84 bytes [2012-06-12 14:44:19] DEBUG[450] manager.c: Running action 'Login' [2012-06-12 14:44:19] VERBOSE[450] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:19] DEBUG[450] manager.c: Running action 'UserEvent' [2012-06-12 14:44:19] DEBUG[450] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberevent Action: UserEvent number: 12 number_action: ADD campaign_id: 1 number_id: 233 [2012-06-12 14:44:19] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberevent Action: UserEvent number: 12 number_action: ADD campaign_id: 1 number_id: 233 [2012-06-12 14:44:19] VERBOSE[450] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:19] DEBUG[451] manager.c: Running action 'Login' [2012-06-12 14:44:19] VERBOSE[451] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:19] VERBOSE[451] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:22] DEBUG[9339] chan_sip.c: Auto destroying SIP dialog '630348a3709854b40f5a84854867a1d7@10.0.4.239:5060' [2012-06-12 14:44:22] DEBUG[9339] chan_sip.c: Destroying SIP dialog 630348a3709854b40f5a84854867a1d7@10.0.4.239:5060 [2012-06-12 14:44:22] DEBUG[9339] rtp_engine.c: Destroyed RTP instance '0x9f76218' [2012-06-12 14:44:23] DEBUG[442] res_rtp_asterisk.c: Got RTCP report of 84 bytes [2012-06-12 14:44:26] DEBUG[478] manager.c: Running action 'Login' [2012-06-12 14:44:26] VERBOSE[478] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:26] DEBUG[478] manager.c: Running action 'UserEvent' [2012-06-12 14:44:26] DEBUG[478] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberevent Action: UserEvent number: 12 number_action: ADD campaign_id: 1 number_id: 234 [2012-06-12 14:44:26] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberevent Action: UserEvent number: 12 number_action: ADD campaign_id: 1 number_id: 234 [2012-06-12 14:44:26] VERBOSE[478] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:26] DEBUG[479] manager.c: Running action 'Login' [2012-06-12 14:44:26] VERBOSE[479] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:26] VERBOSE[479] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:29] DEBUG[489] manager.c: Running action 'Login' [2012-06-12 14:44:29] VERBOSE[489] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:29] DEBUG[489] manager.c: Running action 'UserEvent' [2012-06-12 14:44:29] DEBUG[489] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberevent Action: UserEvent number: 12 number_action: ADD campaign_id: 1 number_id: 235 [2012-06-12 14:44:29] VERBOSE[489] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:29] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberevent Action: UserEvent number: 12 number_action: ADD campaign_id: 1 number_id: 235 [2012-06-12 14:44:29] DEBUG[490] manager.c: Running action 'Login' [2012-06-12 14:44:29] VERBOSE[490] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:29] VERBOSE[490] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:29] DEBUG[442] res_rtp_asterisk.c: Got RTCP report of 84 bytes [2012-06-12 14:44:32] DEBUG[500] manager.c: Running action 'Login' [2012-06-12 14:44:32] VERBOSE[500] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:32] DEBUG[500] manager.c: Running action 'UserEvent' [2012-06-12 14:44:32] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberevent Action: UserEvent number: 12 number_action: ADD campaign_id: 1 number_id: 236 [2012-06-12 14:44:32] DEBUG[500] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberevent Action: UserEvent number: 12 number_action: ADD campaign_id: 1 number_id: 236 [2012-06-12 14:44:32] VERBOSE[500] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:32] DEBUG[501] manager.c: Running action 'Login' [2012-06-12 14:44:32] VERBOSE[501] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:32] VERBOSE[501] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:33] DEBUG[9339] chan_sip.c: Auto destroying SIP dialog '2a85a9116b83083e5624ab26299d7216@10.0.4.239:5060' [2012-06-12 14:44:33] DEBUG[9339] chan_sip.c: Destroying SIP dialog 2a85a9116b83083e5624ab26299d7216@10.0.4.239:5060 [2012-06-12 14:44:33] DEBUG[9339] rtp_engine.c: Destroyed RTP instance '0xb5c09308' [2012-06-12 14:44:34] DEBUG[442] res_rtp_asterisk.c: Got RTCP report of 84 bytes [2012-06-12 14:44:35] DEBUG[506] manager.c: Running action 'Login' [2012-06-12 14:44:35] VERBOSE[506] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:35] DEBUG[506] manager.c: Running action 'UserEvent' [2012-06-12 14:44:35] DEBUG[506] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberevent Action: UserEvent number: 12 number_action: ADD campaign_id: 1 number_id: 237 [2012-06-12 14:44:35] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberevent Action: UserEvent number: 12 number_action: ADD campaign_id: 1 number_id: 237 [2012-06-12 14:44:35] VERBOSE[506] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:35] DEBUG[507] manager.c: Running action 'Login' [2012-06-12 14:44:35] VERBOSE[507] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:35] VERBOSE[507] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:37] DEBUG[512] manager.c: Running action 'Login' [2012-06-12 14:44:37] VERBOSE[512] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:37] DEBUG[512] manager.c: Running action 'UserEvent' [2012-06-12 14:44:37] DEBUG[512] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberevent Action: UserEvent number: 12 number_action: ADD campaign_id: 1 number_id: 238 [2012-06-12 14:44:37] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberevent Action: UserEvent number: 12 number_action: ADD campaign_id: 1 number_id: 238 [2012-06-12 14:44:37] VERBOSE[512] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:37] DEBUG[513] manager.c: Running action 'Login' [2012-06-12 14:44:37] VERBOSE[513] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:37] VERBOSE[513] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:40] DEBUG[548] manager.c: Running action 'Login' [2012-06-12 14:44:40] VERBOSE[548] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:40] DEBUG[548] manager.c: Running action 'UserEvent' [2012-06-12 14:44:40] DEBUG[548] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberevent Action: UserEvent number: 12 number_action: ADD campaign_id: 1 number_id: 239 [2012-06-12 14:44:40] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberevent Action: UserEvent number: 12 number_action: ADD campaign_id: 1 number_id: 239 [2012-06-12 14:44:40] VERBOSE[548] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:40] DEBUG[549] manager.c: Running action 'Login' [2012-06-12 14:44:40] VERBOSE[549] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:40] VERBOSE[549] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:40] DEBUG[9339] chan_sip.c: Auto destroying SIP dialog '0e3269cb1ba93f4a5ccba7f470c98eef@10.0.4.239:5060' [2012-06-12 14:44:40] DEBUG[9339] chan_sip.c: Destroying SIP dialog 0e3269cb1ba93f4a5ccba7f470c98eef@10.0.4.239:5060 [2012-06-12 14:44:40] DEBUG[9339] rtp_engine.c: Destroyed RTP instance '0x9f83e30' [2012-06-12 14:44:40] DEBUG[442] res_rtp_asterisk.c: Got RTCP report of 84 bytes [2012-06-12 14:44:42] DEBUG[570] manager.c: Running action 'Login' [2012-06-12 14:44:42] VERBOSE[570] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:42] DEBUG[570] manager.c: Running action 'UserEvent' [2012-06-12 14:44:42] DEBUG[570] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberevent Action: UserEvent number: 12 number_action: ADD campaign_id: 1 number_id: 240 [2012-06-12 14:44:42] VERBOSE[570] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:42] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberevent Action: UserEvent number: 12 number_action: ADD campaign_id: 1 number_id: 240 [2012-06-12 14:44:42] DEBUG[572] manager.c: Running action 'Login' [2012-06-12 14:44:42] VERBOSE[572] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:42] VERBOSE[572] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:44] DEBUG[442] res_rtp_asterisk.c: Got RTCP report of 84 bytes [2012-06-12 14:44:45] DEBUG[577] manager.c: Running action 'Login' [2012-06-12 14:44:45] VERBOSE[577] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:45] DEBUG[577] manager.c: Running action 'UserEvent' [2012-06-12 14:44:45] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberevent Action: UserEvent number: 12 number_action: ADD campaign_id: 1 number_id: 241 [2012-06-12 14:44:45] DEBUG[577] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberevent Action: UserEvent number: 12 number_action: ADD campaign_id: 1 number_id: 241 [2012-06-12 14:44:45] VERBOSE[577] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:45] DEBUG[578] manager.c: Running action 'Login' [2012-06-12 14:44:45] VERBOSE[578] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:45] VERBOSE[578] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:47] DEBUG[9339] chan_sip.c: = Looking for Call ID: 404cbcaf63cb6ae144aaec0f56c4c482@10.0.4.239:5060 (Checking From) --From tag e459fe2b --To-tag as4cbb4538 [2012-06-12 14:44:47] DEBUG[9339] chan_sip.c: **** Received BYE (8) - Command in SIP BYE [2012-06-12 14:44:47] DEBUG[9339] netsock2.c: Splitting '10.0.0.174:5060' into... [2012-06-12 14:44:47] DEBUG[9339] netsock2.c: ...host '10.0.0.174' and port '5060'. [2012-06-12 14:44:47] DEBUG[9339] chan_sip.c: Setting SIP_ALREADYGONE on dialog 404cbcaf63cb6ae144aaec0f56c4c482@10.0.4.239:5060 [2012-06-12 14:44:47] DEBUG[9339] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0xb5c02890' [2012-06-12 14:44:47] DEBUG[9339] chan_sip.c: Received bye, issuing owner hangup [2012-06-12 14:44:47] DEBUG[9339] chan_sip.c: Trying to put 'SIP/2.0 200' onto UDP socket destined for 10.0.0.174:5060 [2012-06-12 14:44:47] DEBUG[442] channel.c: Didn't get a frame from channel: SIP/test002-00000068 [2012-06-12 14:44:47] DEBUG[31327] res_rtp_asterisk.c: Setting the marker bit due to a source update [2012-06-12 14:44:47] DEBUG[29826] manager.c: Examining event: Event: Unlink Privilege: call,all Channel1: SIP/test002-00000068 Channel2: Local/12@CC-be4b;2 Uniqueid1: 1339505054.234 Uniqueid2: 1339505056.235 CallerID1: CallerID2: [2012-06-12 14:44:47] DEBUG[442] channel.c: Bridge stops bridging channels SIP/test002-00000068 and Local/12@CC-be4b;2 [2012-06-12 14:44:47] DEBUG[442] channel.c: Soft-Hanging up channel 'SIP/test002-00000068' [2012-06-12 14:44:47] DEBUG[442] pbx.c: Launching 'AGI' [2012-06-12 14:44:47] VERBOSE[442] pbx.c: -- Executing [h@CC_ONLINE_CLIENT:1] AGI("SIP/test002-00000068", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:44:47] DEBUG[442] res_agi.c: Hungup channel detected, running agi in dead mode. [2012-06-12 14:44:47] DEBUG[442] res_agi.c: Wow, connected! [2012-06-12 14:44:47] DEBUG[442] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:44:47] DEBUG[442] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:44:47] DEBUG[442] pbx.c: Result of 'NUMBERID' is '232' [2012-06-12 14:44:47] DEBUG[442] pbx.c: Result of 'CDRID' is '346' [2012-06-12 14:44:47] DEBUG[442] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:44:47] DEBUG[442] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:44:47] DEBUG[442] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:44:47] DEBUG[442] pbx.c: Result of 'NUMBERID' is '232' [2012-06-12 14:44:47] DEBUG[442] pbx.c: Result of 'NUMBERID' is '232' [2012-06-12 14:44:47] DEBUG[442] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:44:47] DEBUG[442] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:44:47] DEBUG[442] pbx.c: Result of 'CDRID' is '346' [2012-06-12 14:44:47] DEBUG[442] pbx.c: Result of 'CDRID' is '346' [2012-06-12 14:44:47] DEBUG[442] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:44:47] DEBUG[442] pbx.c: Result of 'FAILOVER' is 'NO' [2012-06-12 14:44:47] DEBUG[582] manager.c: Running action 'Challenge' [2012-06-12 14:44:47] DEBUG[582] manager.c: Running action 'Login' [2012-06-12 14:44:47] VERBOSE[582] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:47] DEBUG[582] manager.c: Running action 'UserEvent' [2012-06-12 14:44:47] DEBUG[582] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 28853265_2# campaignname: cc001 status: ENDED number: 12 agentid: 1 source: java.lang.Object@1e3a7ec campaignid: 1 [2012-06-12 14:44:47] DEBUG[582] manager.c: Running action 'Logoff' [2012-06-12 14:44:47] VERBOSE[582] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:47] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenternumberstatus action: UserEvent actionid: 28853265_2# campaignname: cc001 status: ENDED number: 12 agentid: 1 source: java.lang.Object@1e3a7ec campaignid: 1 [2012-06-12 14:44:47] VERBOSE[442] res_agi.c: -- AGI Script Executing Application: (Set) Options: (__CDRID=0) [2012-06-12 14:44:47] DEBUG[584] manager.c: Running action 'Challenge' [2012-06-12 14:44:47] DEBUG[584] manager.c: Running action 'Login' [2012-06-12 14:44:47] VERBOSE[584] manager.c: == Manager 'manago01' logged on from 127.0.0.1 [2012-06-12 14:44:47] DEBUG[584] manager.c: Running action 'UserEvent' [2012-06-12 14:44:47] DEBUG[584] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 11506884_2# campaignname: cc001 state: NOTE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1482acb campaignid: 1 [2012-06-12 14:44:47] DEBUG[29826] manager.c: Examining event: Event: UserEvent Privilege: user,all UserEvent: contactcenteragentstate action: UserEvent actionid: 11506884_2# campaignname: cc001 state: NOTE lastname: test001 firstname: test001 iduseraccount: 2 agentid: 1 source: java.lang.Object@1482acb campaignid: 1 [2012-06-12 14:44:47] DEBUG[584] manager.c: Running action 'Logoff' [2012-06-12 14:44:47] VERBOSE[584] manager.c: == Manager 'manago01' logged off from 127.0.0.1 [2012-06-12 14:44:47] VERBOSE[442] res_agi.c: -- AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 0 [2012-06-12 14:44:47] DEBUG[442] pbx.c: Launching 'Hangup' [2012-06-12 14:44:47] VERBOSE[442] pbx.c: -- Executing [h@CC_ONLINE_CLIENT:2] Hangup("SIP/test002-00000068", "") in new stack [2012-06-12 14:44:47] DEBUG[442] features.c: Spawn extension (CC_ONLINE_CLIENT,h,2) exited non-zero on 'SIP/test002-00000068' [2012-06-12 14:44:47] VERBOSE[442] features.c: == Spawn extension (CC_ONLINE_CLIENT, h, 2) exited non-zero on 'SIP/test002-00000068' [2012-06-12 14:44:47] VERBOSE[442] cdr_adaptive_odbc.c: > [INSERT INTO cdr (dst,dcontext,channel,lastapp,lastdata,duration,billsec,disposition,amaflags,accountcode,uniqueid,userfield,number_a,number_b,src_interface,dst_interface,is_outbound,is_inbound,src_account,dst_account) VALUES ('test001','CC_ONLINE_CLIENT','SIP/test002-00000068','Bridge','Local/12@CC-be4b;2',33,31,'ANSWERED',3,'cc001','1339505054.234','CC:cc001;','cc001','12','cc001','CALLEX/test002','t','t','cc001','test002')] [2012-06-12 14:44:47] DEBUG[442] res_odbc.c: odbc_release_obj2(0x9c89248) called (obj->txf = (nil)) [2012-06-12 14:44:47] DEBUG[442] features.c: starting new PBX in CC,h,6 for chan Local/12@CC-be4b;2 [2012-06-12 14:44:47] DEBUG[587] pbx.c: Result of 'EXTEN' is 'h' [2012-06-12 14:44:47] DEBUG[587] pbx.c: Result of 'ORGDEST' is '12' [2012-06-12 14:44:47] DEBUG[587] pbx.c: Launching 'NoOp' [2012-06-12 14:44:47] VERBOSE[587] pbx.c: -- Executing [h@CC:6] NoOp("Local/12@CC-be4b;2", ""END ===================="h" "12"") in new stack [2012-06-12 14:44:47] DEBUG[587] pbx.c: Launching 'Hangup' [2012-06-12 14:44:47] VERBOSE[587] pbx.c: -- Executing [h@CC:7] Hangup("Local/12@CC-be4b;2", "") in new stack [2012-06-12 14:44:47] DEBUG[587] pbx.c: Spawn extension (CC,h,7) exited non-zero on 'Local/12@CC-be4b;2' [2012-06-12 14:44:47] VERBOSE[587] pbx.c: == Spawn extension (CC, h, 7) exited non-zero on 'Local/12@CC-be4b;2' [2012-06-12 14:44:47] DEBUG[587] channel.c: Soft-Hanging up channel 'Local/12@CC-be4b;2' [2012-06-12 14:44:47] DEBUG[587] pbx.c: Result of 'ORGDEST' is '12' [2012-06-12 14:44:47] DEBUG[587] pbx.c: Expression result is '1' [2012-06-12 14:44:47] DEBUG[587] pbx.c: Launching 'GotoIf' [2012-06-12 14:44:47] VERBOSE[587] pbx.c: -- Executing [h@CC:1] GotoIf("Local/12@CC-be4b;2", "1?3") in new stack [2012-06-12 14:44:47] VERBOSE[587] pbx.c: -- Goto (CC,h,3) [2012-06-12 14:44:47] DEBUG[587] pbx.c: Launching 'AGI' [2012-06-12 14:44:47] VERBOSE[587] pbx.c: -- Executing [h@CC:3] AGI("Local/12@CC-be4b;2", "agi://127.0.0.1/contactcenter.agi") in new stack [2012-06-12 14:44:47] DEBUG[587] res_agi.c: Hungup channel detected, running agi in dead mode. [2012-06-12 14:44:47] DEBUG[587] res_agi.c: Wow, connected! [2012-06-12 14:44:47] DEBUG[442] features.c: SUCCESS continuing PBX on chan Local/12@CC-be4b;2 [2012-06-12 14:44:47] DEBUG[442] res_agi.c: SIP/test002-00000068 hungup [2012-06-12 14:44:47] DEBUG[442] pbx.c: Result of 'BRIDGERESULT' is 'SUCCESS' [2012-06-12 14:44:47] DEBUG[587] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:44:47] DEBUG[587] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:44:47] DEBUG[587] pbx.c: Result of 'NUMBERID' is '220' [2012-06-12 14:44:47] DEBUG[587] pbx.c: Result of 'CDRID' is '333' [2012-06-12 14:44:47] DEBUG[587] pbx.c: Result of 'FAILOVER' is NULL [2012-06-12 14:44:47] DEBUG[587] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:44:47] DEBUG[587] pbx.c: Result of 'CAMPAIGNID' is '1' [2012-06-12 14:44:47] DEBUG[587] pbx.c: Result of 'NUMBERID' is '220' [2012-06-12 14:44:47] DEBUG[587] pbx.c: Result of 'NUMBERID' is '220' [2012-06-12 14:44:47] DEBUG[587] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:44:47] DEBUG[587] pbx.c: Result of 'AGENTID' is '1' [2012-06-12 14:44:47] DEBUG[587] pbx.c: Result of 'CDRID' is '333' [2012-06-12 14:44:47] DEBUG[587] pbx.c: Result of 'CDRID' is '333' [2012-06-12 14:44:47] DEBUG[587] pbx.c: Result of 'FAILOVER' is NULL [2012-06-12 14:44:47] DEBUG[587] pbx.c: Result of 'AGENTONLINE' is '1' [2012-06-12 14:44:47] VERBOSE[587] res_agi.c: -- AGI Script Executing Application: (Set) Options: (__CDRID=0) [2012-06-12 14:44:47] VERBOSE[442] res_agi.c: -- AGI Script agi://127.0.0.1/contactcenter.agi completed, returning 4 [2012-06-12 14:44:47] DEBUG[442] pbx.c: Spawn extension (CC_ONLINE_CLIENT,test001,1) exited non-zero on 'SIP/test002-00000068' [2012-06-12 14:44:47] VERBOSE[442] pbx.c: == Spawn extension (CC_ONLINE_CLIENT, test001, 1) exited non-zero on 'SIP/test002-00000068' [2012-06-12 14:44:47] DEBUG[442] channel.c: Soft-Hanging up channel 'SIP/test002-00000068' [2012-06-12 14:44:47] DEBUG[442] channel.c: Hanging up channel 'SIP/test002-00000068' [2012-06-12 14:44:47] DEBUG[442] chan_sip.c: Hanging up zombie call. Be scared. [2012-06-12 14:44:47] DEBUG[442] chan_sip.c: Updating call counter for outgoing call [2012-06-12 14:44:47] DEBUG[442] res_rtp_asterisk.c: Setting RTCP address on RTP instance '0xb5c02890' [2012-06-12 14:44:47] DEBUG[442] res_monitor.c: monitor executing /usr/local/callex/bin/CallRecorderMix.sh "/var/spool/asterisk/monitor/2012-06-12_14-44-16_test001_12-in.wav" "/var/spool/asterisk/monitor/2012-06-12_14-44-16_test001_12-out.wav" "/var/spool/asterisk/monitor/2012-06-12_14-44-16_test001_12.wav" & [2012-06-12 14:44:47] DEBUG[9330] devicestate.c: No provider found, checking channel drivers for SIP - test002 [2012-06-12 14:44:47] DEBUG[9330] chan_sip.c: Checking device state for peer test002 [2012-06-12 14:44:47] DEBUG[9330] devicestate.c: Changing state for SIP/test002 - state 1 (Not in use) [2012-06-12 14:44:47] DEBUG[9330] devicestate.c: device 'SIP/test002' state '1' [2012-06-12 14:44:47] DEBUG[29826] manager.c: Examining event: Event: Hangup Privilege: call,all Channel: SIP/test002-00000068 Uniqueid: 1339505054.234 CallerIDNum: CallerIDName: ConnectedLineNum: ConnectedLineName: Cause: 16 Cause-txt: Normal Clearing