CALLER JOINS QUEUE Event: Newchannel Privilege: call,all Channel: SIP/2004-0824f368 State: Ring CallerID: 2004 CallerIDName: 08450045413 Uniqueid: 1236102267.6 Event: Newexten Privilege: call,all Channel: SIP/2004-0824f368 Context: main Extension: 5002 Priority: 1 Application: Answer AppData: Uniqueid: 1236102267.6 Event: Newstate Privilege: call,all Channel: SIP/2004-0824f368 State: Up CallerID: 2004 CallerIDName: 08450045413 Uniqueid: 1236102267.6 Event: Newexten Privilege: call,all Channel: SIP/2004-0824f368 Context: main Extension: 5002 Priority: 2 Application: Dial AppData: Local/5001@main Uniqueid: 1236102267.6 Event: Newchannel Privilege: call,all Channel: Local/5001@main-733c,2 State: Ring CallerID: CallerIDName: Uniqueid: 1236102267.8 Event: Newchannel Privilege: call,all Channel: Local/5001@main-733c,1 State: Down CallerID: CallerIDName: Uniqueid: 1236102267.7 Event: Newcallerid Privilege: call,all Channel: Local/5001@main-733c,2 CallerID: 2004 CallerIDName: 08450045413 Uniqueid: 1236102267.8 CID-CallingPres: 0 (Presentation Allowed, Not Screened) Event: Dial Privilege: call,all Source: SIP/2004-0824f368 Destination: Local/5001@main-733c,1 CallerID: 2004 CallerIDName: 08450045413 SrcUniqueID: 1236102267.6 DestUniqueID: 1236102267.7 Event: Newcallerid Privilege: call,all Channel: Local/5001@main-733c,1 CallerID: 5002 CallerIDName: Uniqueid: 1236102267.7 CID-CallingPres: 0 (Presentation Allowed, Not Screened) Event: Newexten Privilege: call,all Channel: Local/5001@main-733c,2 Context: main Extension: 5001 Priority: 1 Application: Answer AppData: Uniqueid: 1236102267.8 Event: Newstate Privilege: call,all Channel: Local/5001@main-733c,1 State: Up CallerID: 5002 CallerIDName: Uniqueid: 1236102267.7 Event: Link Privilege: call,all Channel1: SIP/2004-0824f368 Channel2: Local/5001@main-733c,1 Uniqueid1: 1236102267.6 Uniqueid2: 1236102267.7 CallerID1: 2004 CallerID2: 5002 Event: Newstate Privilege: call,all Channel: Local/5001@main-733c,2 State: Up CallerID: 2004 CallerIDName: 08450045413 Uniqueid: 1236102267.8 Event: Newexten Privilege: call,all Channel: Local/5001@main-733c,2 Context: main Extension: 5001 Priority: 2 Application: Queue AppData: Sales Uniqueid: 1236102267.8 Event: Join Privilege: call,all Channel: Local/5001@main-733c,2 CallerID: 2004 CallerIDName: 08450045413 Queue: Sales Position: 1 Count: 1 Event: Newchannel Privilege: call,all Channel: SIP/2001-08256dc0 State: Down CallerID: CallerIDName: Uniqueid: 1236102267.9 Event: QueueMemberStatus Privilege: agent,all Queue: Sales Location: SIP/2001 Membership: static Penalty: 0 CallsTaken: 1 LastCall: 1236102187 Status: 0 Paused: 0 Event: AgentCalled Privilege: agent,all AgentCalled: SIP/2001 ChannelCalling: Local/5001@main-733c,2 CallerID: 2004 CallerIDName: 08450045413 Context: main Extension: 5001 Priority: 2 Event: Newstate Privilege: call,all Channel: SIP/2001-08256dc0 State: Ringing CallerID: 2004 CallerIDName: 08450045413 Uniqueid: 1236102267.9 Event: QueueMemberStatus Privilege: agent,all Queue: Sales Location: SIP/2001 Membership: static Penalty: 0 CallsTaken: 1 LastCall: 1236102187 Status: 6 Paused: 0 AGENT ANSWERS Event: Newstate Privilege: call,all Channel: SIP/2001-08256dc0 State: Up CallerID: 2004 CallerIDName: 08450045413 Uniqueid: 1236102267.9 Event: Leave Privilege: call,all Channel: Local/5001@main-733c,2 Queue: Sales Count: 0 Event: AgentConnect Privilege: agent,all Queue: Sales Uniqueid: 1236102267.8 Channel: SIP/2001-08256dc0 Member: SIP/2001 Holdtime: 6 Event: Link Privilege: call,all Channel1: Local/5001@main-733c,2 Channel2: SIP/2001-08256dc0 Uniqueid1: 1236102267.8 Uniqueid2: 1236102267.9 CallerID1: 2004 CallerID2: 2004 Event: QueueMemberStatus Privilege: agent,all Queue: Sales Location: SIP/2001 Membership: static Penalty: 0 CallsTaken: 1 LastCall: 1236102187 Status: 2 Paused: 0 Event: Rename Privilege: call,all Oldname: SIP/2001-08256dc0 Newname: SIP/2001-08256dc0 Uniqueid: 1236102267.9 Event: Rename Privilege: call,all Oldname: Local/5001@main-733c,1 Newname: SIP/2001-08256dc0 Uniqueid: 1236102267.7 Event: Rename Privilege: call,all Oldname: SIP/2001-08256dc0 Newname: Local/5001@main-733c,1 Uniqueid: 1236102267.9 Event: Unlink Privilege: call,all Channel1: Local/5001@main-733c,2 Channel2: Local/5001@main-733c,1 Uniqueid1: 1236102267.8 Uniqueid2: 1236102267.9 CallerID1: 2004 CallerID2: 5002 BROKEN HERE Event: AgentComplete Privilege: agent,all Queue: Sales Uniqueid: 1236102267.8 Channel: Local/5001@main-733c,1 Member: SIP/2001 HoldTime: 6 TalkTime: 0 Reason: caller Event: Hangup Privilege: call,all Channel: Local/5001@main-733c,1 Uniqueid: 1236102267.9 Cause: 16 Cause-txt: Normal Clearing Event: Hangup Privilege: call,all Channel: Local/5001@main-733c,2 Uniqueid: 1236102267.8 Cause: 0 Cause-txt: Unknown END OF CALL Event: Unlink Privilege: call,all Channel1: SIP/2004-0824f368 Channel2: SIP/2001-08256dc0 Uniqueid1: 1236102267.6 Uniqueid2: 1236102267.7 CallerID1: 2004 CallerID2: 2004 Event: Hangup Privilege: call,all Channel: SIP/2001-08256dc0 Uniqueid: 1236102267.7 Cause: 16 Cause-txt: Normal Clearing Event: Hangup Privilege: call,all Channel: SIP/2004-0824f368 Uniqueid: 1236102267.6 Cause: 16 Cause-txt: Normal Clearing Event: QueueMemberStatus Privilege: agent,all Queue: Sales Location: SIP/2001 Membership: static Penalty: 0 CallsTaken: 2 LastCall: 1236102273 Status: 1 Paused: 0