extensions.conf :

exten => eng,n,AddQueueMember(myXXXXXXX,Local/9009@agent/n,,,,SIP/214)

queues.conf :

[myXXXXXXX]
music=default
strategy=rrmemory
leavewhenempty = yes
context=queue-out
timeout=10
retry=0
ringinuse=no
announce-frequency = 60
announce-holdtime = no
wrapuptime=10
weight=1
maxlen=0
monitor-type = MixMonitor
monitor-format = wav49