asterisk*CLI> queue show 1stel-sales 1stel-sales has 0 calls (max unlimited) in 'random' strategy (0s holdtime), W:0, C:0, A:0, SL:0.0% within 60s Members: Local/1048@queue/n (Not in use) has taken no calls yet Local/1047@queue/n (Not in use) has taken no calls yet No Callers -- Executing [35@1stel-international:1] Set("SIP/1045a-b7c0f110", "__CALL_TYPE=1STEL") in new stack -- Executing [35@1stel-international:2] Answer("SIP/1045a-b7c0f110", "") in new stack -- Executing [35@1stel-international:3] NoCDR("SIP/1045a-b7c0f110", "") in new stack -- Executing [35@1stel-international:4] Queue("SIP/1045a-b7c0f110", "1stel-sales") in new stack -- Started music on hold, class 'default', on SIP/1045a-b7c0f110 -- Executing NoCDR("Local/1047@queue-c930,2", "") -- Executing Macro("Local/1047@queue-c930,2", "stdagent|1047|SIP/1047") -- Executing [s@macro-stdagent:1] NoCDR("Local/1047@queue-c930,2", "") in new stack -- Executing [s@macro-stdagent:2] NoOp("Local/1047@queue-c930,2", "1187888223.144") in new stack -- Executing [s@macro-stdagent:3] Set("Local/1047@queue-c930,2", "GROUP()=1047@EXTEN") in new stack -- Executing [s@macro-stdagent:4] Set("Local/1047@queue-c930,2", "CHECKGROUPSTATUS=0") in new stack -- Executing [s@macro-stdagent:5] Goto("Local/1047@queue-c930,2", "s-0|1") in new stack -- Goto (macro-stdagent,s-0,1) -- Executing [s-0@macro-stdagent:1] Goto("Local/1047@queue-c930,2", "1STEL-DIAL|1") in new stack -- Goto (macro-stdagent,1STEL-DIAL,1) -- Executing [1STEL-DIAL@macro-stdagent:1] Dial("Local/1047@queue-c930,2", "SIP/1047a|30") in new stack -- Called 1047a [Aug 23 11:57:03] NOTICE[3140]: chan_sip.c:12308 handle_response_peerpoke: Peer '1047a' is now Reachable. (40ms / 2000ms) [Aug 23 11:57:03] NOTICE[3140]: chan_sip.c:12308 handle_response_peerpoke: Peer '1045a' is now Reachable. (58ms / 2000ms) -- SIP/1047a-0855bc68 is ringing -- Local/1047@queue-c930,1 is ringing -- Got SIP response 603 "Decline" back from 10.10.12.253 -- SIP/1047a-0855bc68 is busy > cdr_odbc: Query Successful! == Everyone is busy/congested at this time (1:1/0/0) -- Executing [1STEL-DIAL@macro-stdagent:2] Hangup("Local/1047@queue-c930,2", "") in new stack == Spawn extension (macro-stdagent, 1STEL-DIAL, 2) exited non-zero on 'Local/1047@queue-c930,2' in macro 'stdagent' == Spawn extension (macro-stdagent, 1STEL-DIAL, 2) exited non-zero on 'Local/1047@queue-c930,2' -- Nobody picked up in 4000 ms > cdr_odbc: Query Successful! -- Executing NoCDR("Local/1048@queue-faba,2", "") -- Executing Macro("Local/1048@queue-faba,2", "stdagent|1048|SIP/1048") -- Executing [s@macro-stdagent:1] NoCDR("Local/1048@queue-faba,2", "") in new stack -- Executing [s@macro-stdagent:2] NoOp("Local/1048@queue-faba,2", "1187888227.147") in new stack -- Executing [s@macro-stdagent:3] Set("Local/1048@queue-faba,2", "GROUP()=1048@EXTEN") in new stack -- Executing [s@macro-stdagent:4] Set("Local/1048@queue-faba,2", "CHECKGROUPSTATUS=0") in new stack -- Executing [s@macro-stdagent:5] Goto("Local/1048@queue-faba,2", "s-0|1") in new stack -- Goto (macro-stdagent,s-0,1) -- Executing [s-0@macro-stdagent:1] Goto("Local/1048@queue-faba,2", "1STEL-DIAL|1") in new stack -- Goto (macro-stdagent,1STEL-DIAL,1) -- Executing [1STEL-DIAL@macro-stdagent:1] Dial("Local/1048@queue-faba,2", "SIP/1048a|30") in new stack -- Called 1048a [Aug 23 11:57:07] NOTICE[3140]: chan_sip.c:12308 handle_response_peerpoke: Peer '1048a' is now Reachable. (37ms / 2000ms) -- Got SIP response 486 "Busy Here" back from 10.10.12.252 -- SIP/1048a-084e6cd0 is busy > cdr_odbc: Query Successful! == Everyone is busy/congested at this time (1:1/0/0) -- Executing [1STEL-DIAL@macro-stdagent:2] Hangup("Local/1048@queue-faba,2", "") in new stack == Spawn extension (macro-stdagent, 1STEL-DIAL, 2) exited non-zero on 'Local/1048@queue-faba,2' in macro 'stdagent' == Spawn extension (macro-stdagent, 1STEL-DIAL, 2) exited non-zero on 'Local/1048@queue-faba,2' -- Nobody picked up in 4000 ms > cdr_odbc: Query Successful! [Aug 23 11:57:07] NOTICE[10215]: app_queue.c:1954 wait_for_answer: No one is answering queue '1stel-sales' (2/0/0) -- Stopped music on hold on SIP/1045a-b7c0f110 == Spawn extension (1stel-international, 35, 4) exited non-zero on 'SIP/1045a-b7c0f110' asterisk*CLI> queue show 1stel-sales 1stel-sales has 0 calls (max unlimited) in 'random' strategy (0s holdtime), W:0, C:0, A:1, SL:0.0% within 60s No Members No Callers asterisk*CLI> And thus the ending state. At this point the only way I've found to reset things is to 'reload' again. [1stel-sales] music = default ;announce = queue-markq strategy = random announce-frequency = 0 announce-holdtime = no monitor-format = wav context = operator_queue timeout = 20 retry = 5 maxlen = 0 wrapuptime = 5 weight = 0 servicelevel = 60 monitor-format = wav monitor-join = no member => Local/1047@queue member => Local/1048@queue That extension is just a macro to dial a particular line on a given phone.