diff -urN asterisk-1.4.6.orig/apps/app_queue.c asterisk-1.4.6/apps/app_queue.c
--- asterisk-1.4.6.orig/apps/app_queue.c	2007-06-28 07:45:49.000000000 +0900
+++ asterisk-1.4.6/apps/app_queue.c	2007-07-06 15:42:02.976023600 +0900
@@ -1376,7 +1376,7 @@
 	return res;
 }
 
-static void recalc_holdtime(struct queue_ent *qe)
+static int recalc_holdtime(struct queue_ent *qe)
 {
 	int oldvalue, newvalue;
 
@@ -1387,11 +1387,11 @@
 	newvalue = time(NULL) - qe->start;
 
 	ast_mutex_lock(&qe->parent->lock);
-	if (newvalue <= qe->parent->servicelevel)
-		qe->parent->callscompletedinsl++;
 	oldvalue = qe->parent->holdtime;
 	qe->parent->holdtime = (((oldvalue << 2) - oldvalue) + newvalue) >> 2;
 	ast_mutex_unlock(&qe->parent->lock);
+
+	return newvalue;
 }
 
 
@@ -2219,7 +2219,7 @@
 	return res;
 }
 
-static int update_queue(struct call_queue *q, struct member *member)
+static int update_queue(struct call_queue *q, struct member *member, int callcompletedinsl)
 {
 	struct member *cur;
 
@@ -2236,6 +2236,8 @@
 		cur = cur->next;
 	}
 	q->callscompleted++;
+	if (callcompletedinsl)
+		q->callscompletedinsl++;
 	ast_mutex_unlock(&q->lock);
 	return 0;
 }
@@ -2330,6 +2332,8 @@
 	char vars[2048];
 	int forwardsallowed = 1;
 
+	int callcompletedinsl;
+
 	memset(&bridge_config, 0, sizeof(bridge_config));
 	time(&now);
 		
@@ -2442,7 +2446,7 @@
 		if (!strcmp(peer->tech->type, "Zap"))
 			ast_channel_setoption(peer, AST_OPTION_TONE_VERIFY, &nondataquality, sizeof(nondataquality), 0);
 		/* Update parameters for the queue */
-		recalc_holdtime(qe);
+		callcompletedinsl = (recalc_holdtime(qe) <= qe->parent->servicelevel);
 		member = lpeer->member;
 		hangupcalls(outgoing, peer);
 		outgoing = NULL;
@@ -2689,7 +2693,7 @@
 
 		if (bridge != AST_PBX_NO_HANGUP_PEER)
 			ast_hangup(peer);
-		update_queue(qe->parent, member);
+		update_queue(qe->parent, member, callcompletedinsl);
 		res = bridge ? bridge : 1;
 	}
 out: