Index: apps/app_voicemail.c
===================================================================
--- apps/app_voicemail.c	(revision 71064)
+++ apps/app_voicemail.c	(working copy)
@@ -9194,10 +9274,10 @@
 	if (ast_strlen_zero(mailbox))
 		return NULL;
 
-	if (!(start = strstr(mailbox, "user=")))
+	if (!(start = strstr(mailbox, "/user=")))
 		return NULL;
 
-	ast_copy_string(buf, start+5, len);
+	ast_copy_string(buf, start+6, len);
 
 	if (!(quote = strchr(buf, '\"'))) {
 		if (!(eol_pnt = strchr(buf, '/')))