Index: apps/app_queue.c
===================================================================
--- apps/app_queue.c	(revision 34546)
+++ apps/app_queue.c	(working copy)
@@ -2149,7 +2149,7 @@
 
 static int calc_metric(struct call_queue *q, struct member *mem, int pos, struct queue_ent *qe, struct callattempt *tmp)
 {
-	if (mem->penalty > qe->max_penalty)
+	if (mem->penalty > qe->max_penalty && qe->max_penalty)
 		return -1;
 
 	switch (q->strategy) {