============================================== Queue definition: ============================================== [AbraxasQueue] strategy=roundrobin wrapuptime=0 timeout=20 queue-thereare=queue-thereare music=default queue-reporthold=queue-reporthold maxlen=0 queue-youarenext=queue-youarenext queue-thankyou=queue-thankyou periodic-announce=queue-periodic-announce queue-callswaiting=queue-callswaiting retry=5 queue-lessthan=queue-less-than queue-holdtime=queue-holdtime announce-holdtime=yes queue-seconds=queue-seconds announce-frequency=60 queue-minutes=queue-minutes autofill=yes autopause=no member => Agent/9000,0 member => ... ============================================== Extension at which the agents are available: ============================================== exten => _1000.,1,Answer() exten => _1000.,n,Monitor(wav,${CALLERIDNUM}_${UNIQUEID}_${TIMESTAMP},mb) exten => _1000.,n,Dial(SIP/To${EXTEN:4},20,tr) exten => _1000.,n,StopMonitor() exten => _1000.,n,HangUp() ============================================== Agents definition: ============================================== [general] persistentagents=yes [agents] ackcall=no wrapuptime=0 musiconhold => default group=1 agent => 9000,,Abraxas Operater 0 agent => ...