--- sounds.txt.gjb	2004-08-03 16:42:17.000000000 -0400
+++ sounds.txt	2004-08-03 16:44:08.000000000 -0400
@@ -16,6 +16,8 @@
 
 %agent-pass.gsm%Please enter your password followed by the pound key.
 
+%agent-preack-announce.gsm%Please press pound to accept this call, or star to hang up.
+
 %agent-user.gsm%Agent login.  Please enter your agent number followed by the pound key.
 
 %auth-incorrect.gsm%Login incorrect.  Please enter your password followed by the pound key.