--- agents.conf.sample.gjb	2004-08-03 16:48:44.000000000 -0400
+++ agents.conf.sample	2004-08-03 16:50:47.000000000 -0400
@@ -38,6 +38,12 @@
 ;group=1,2
 ;group=
 ;
+; Prompt to play when using using Preacknowledgement feature
+; to allow agents to "press # to accept or * to hangup" before
+; the call is connected.
+;
+;preackannounce=agent-preack-announce
+;
 ; --------------------------------------------------
 ; This section is devoted to recording agent's calls
 ; The keywords are global to the chan_agent channel driver