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Summary:DAHLIN-00304: System randomly freezes
Reporter:jmls (jmls)Labels:
Date Opened:2012-10-16 07:32:09Date Closed:2012-10-17 14:56:08
Priority:MajorRegression?
Status:Closed/CompleteComponents:wct4xxp
Versions:2.6.1 Frequency of
Occurrence
Frequent
Related
Issues:
Environment:Centos Linux 5.6 ( 2.6.18-308.16.1.el5)Attachments:( 0) IMG_20121015_072255.jpg
Description:Since moving to Dahdi 2.6.1 from zaptel and from asterisk 1.4 to 11, we are experiencing a hardware freeze. The only way to recover is to reboot the machine.
Comments:By: jmls (jmls) 2012-10-16 07:40:21.933-0500

Screenshot of console after a crash

By: jmls (jmls) 2012-10-16 07:41:58.726-0500

The reason I suspect DAHDI is that we have 3 other servers with the same config, but without dahdi, and they are all running very well, with no crashes.

By: David Woolley (davidw) 2012-10-16 07:55:17.363-0500

This is a machine check panic.  That means it is very hardware dependent.  I see no description of the telephony hardware, nor to I see the dahdi configuration files.

The panic is in wct4xxp/base.c.

3.5MB is excessive for a fuzzy JPEG!

By: jmls (jmls) 2012-10-16 07:59:39.324-0500

Sorry, I mentioned in the component that we have a wct4xxp isdn30 card. What config files do you need / want ? Is there anything else I can give like /proc/interrupts. Appreciate the help. The machine is up and running at the moment, so can grab any info needed

By: Shaun Ruffell (sruffell) 2012-10-16 09:00:48.222-0500

jmls: Does 2.5.1 work without error for you? My suspicion is that the changes to the framer access patterns in 2.6.0 to speed up access is exposing an existing issue between the card and your server. My recommendation would be to open a ticket with tech support.

By: jmls (jmls) 2012-10-16 09:04:09.727-0500

Shaun, can I downgrade from 2.6 to 2.5 easily ? If so, I'll give that a try right now ! We just went down again

By: Shaun Ruffell (sruffell) 2012-10-16 09:08:27.160-0500

Yeah.....going from 2.6.1 to 2.5.1 shouldn't cause you any problems unless you're doing something non-standard or using a TE820.

By: jmls (jmls) 2012-10-17 14:36:39.406-0500

going from 2.6.1 to 2.5.1 causes the freeze as soon as dahdi came online. Reverted to 2.6.1 , system crashed twice today. Have now replaced card with ISDN gateway. I can, however, move the card into a test rig to try and repeat the problem if required.

By: Shaun Ruffell (sruffell) 2012-10-17 14:56:08.466-0500

Ok, if it happens on 2.5.1 as well, then it's not related to the framer operations. I feel it's best to open a case with tech support so that they can collect information about your server and the specific card model you have and go from there. Odds are this isn't a DAHDI issue directly.