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Summary:ASTERISK-30026: ERROR[7334]: res_stir_shaken.c:1196 ast_stir_shaken_sign: Failed to retrieve certificate for caller ID
Reporter:Hery RARIVO (hery2022)Labels:
Date Opened:2022-04-26 05:14:09Date Closed:2022-04-26 05:14:11
Priority:MajorRegression?
Status:Closed/CompleteComponents:Resources/res_pjsip_endpoint_identifier_ip
Versions:16.25.2 Frequency of
Occurrence
Related
Issues:
duplicatesASTERISK-30024 Failed to sign STIR/SHAKEN payload with functionality not enabled
Environment:Ubuntu 20.04Attachments:
Description:Everything was ok yesterday but now i can't make outgoing calls.
I thought it was my ISP but they say that there is no traffic from me.
So :
ERROR[7334]: res_stir_shaken.c:1196 ast_stir_shaken_sign: Failed to retrieve certificate for caller ID 'XXXXXXXXXX'
ERROR[7334]: res_pjsip_stir_shaken.c:414 add_identity_header: Failed to sign STIR/SHAKEN payload

Thanks
Comments:By: Asterisk Team (asteriskteam) 2022-04-26 05:14:10.865-0500

The severity of this issue has been automatically downgraded from "Blocker" to "Major". The "Blocker" severity is reserved for issues which have been determined to block the next release of Asterisk. This severity can only be set by privileged users. If this issue is deemed to block the next release it will be updated accordingly during the triage process.

By: Asterisk Team (asteriskteam) 2022-04-26 05:14:11.281-0500

We appreciate the difficulties you are facing, however information request type issues would be better served in a different forum.

The Asterisk community provides support over IRC, mailing lists, and forums as described at http://asterisk.org/community. The Asterisk issue tracker is used specifically to track issues concerning bugs and documentation errors.

If this issue is actually a bug please use the Bug issue type instead.

Please see the Asterisk Issue Guidelines [1] for instruction on the intended use of the Asterisk issue tracker.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines

By: Asterisk Team (asteriskteam) 2022-04-26 05:14:11.847-0500

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution. Please note that log messages and other files should not be sent to the Sangoma Asterisk Team unless explicitly asked for. All files should be placed on this issue in a sanitized fashion as needed.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

Please note that once your issue enters an open state it has been accepted. As Asterisk is an open source project there is no guarantee or timeframe on when your issue will be looked into. If you need expedient resolution you will need to find and pay a suitable developer. Asking for an update on your issue will not yield any progress on it and will not result in a response. All updates are posted to the issue when they occur.

Please note that by submitting data, code, or documentation to Sangoma through JIRA, you accept the Terms of Use present at [https://www.asterisk.org/terms-of-use/|https://www.asterisk.org/terms-of-use/].

By: Joshua C. Colp (jcolp) 2022-04-26 05:21:36.505-0500

This is a duplicate of ASTERISK-30024. Outgoing calls shouldn't stop being sent, but you can disable loading of res_pjsip_stir_shaken.so in modules.conf which will stop the module from loading and the functionality giving the error from occurring.

By: Hery RARIVO (hery2022) 2022-04-26 06:04:24.301-0500

Thanks, i disable loading res_pjsip_stir_shaken.so and no error anymore but it still not working

By: Joshua C. Colp (jcolp) 2022-04-26 06:26:55.967-0500

Then your problem is separate, and the best avenue for investigation is https://community.asterisk.org/