| Summary: | ASTERISK-28554: [patch] Add recipes for sample Queues | ||
| Reporter: | cmaj (cmaj) | Labels: | |
| Date Opened: | 2019-09-24 12:20:32 | Date Closed: | 2019-09-27 13:43:26 |
| Priority: | Trivial | Regression? | |
| Status: | Closed/Complete | Components: | Configs/Basic-PBX |
| Versions: | GIT 16.6.0 | Frequency of Occurrence | |
| Related Issues: | |||
| Environment: | Devuan 2 | Attachments: | |
| Description: | The Basic PBX configuration provides IVR options for a Sales queue and a Customer Experience queue, but the implementation of the queues was lacking - there is no queues.conf or queuerules.conf currently in the Basic PBX directory.
Patches in gerrit to follow... | ||
| Comments: | By: Asterisk Team (asteriskteam) 2019-09-24 12:20:33.752-0500 Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution. A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report. Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process]. Please note that once your issue enters an open state it has been accepted. As Asterisk is an open source project there is no guarantee or timeframe on when your issue will be looked into. If you need expedient resolution you will need to find and pay a suitable developer. Asking for an update on your issue will not yield any progress on it and will not result in a response. All updates are posted to the issue when they occur. By: Benjamin Keith Ford (bford) 2019-09-24 13:26:13.948-0500 For reference, this ticket is a result of [this|https://community.asterisk.org/t/request-for-feedback-queues-penalties-ringall-and-use-cases/80960/2] community post. By: cmaj (cmaj) 2019-09-27 13:40:29.772-0500 Turns out there were queues in Asterisk 13 that just needed application into 16, 17 and master; however, they are basic ring-all queues with no penalty considerations. By: cmaj (cmaj) 2019-09-27 13:43:26.278-0500 Old basic sample queues from Asterisk 13 got applied to newer versions: https://gerrit.asterisk.org/c/asterisk/+/12971 And the more advanced queue strategy presented in this issue is probably too complicated for the basic PBX examples. | ||