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Summary:ASTERISK-27573: voice mail sound deleted after
Reporter:maher (maher)Labels:
Date Opened:2018-01-11 03:46:14.000-0600Date Closed:2020-01-14 11:24:15.000-0600
Priority:CriticalRegression?
Status:Closed/CompleteComponents:General
Versions:11.6.0 Frequency of
Occurrence
One Time
Related
Issues:
Environment:#uname -a Linux voip.xxxxx 2.6.32-696.3.1.el6.x86_64 x86_64 x86_64 x86_64 GNU/Linux # asterisk -rx 'core show version' Asterisk certified/11.6-cert16 built by root @ voip.xxxxxxx on a x86_64 -CentOS release 6.9Attachments:
Description:hello,
I  configured voicemail on astresik and all was going perfectly
I use a custom grettings sound stored aside  INBOX folder .
-INBOX path :/var/www/html/voicemail/xxxxxxxx/INBOX
-Voicemail grettings path : /var/www/html/voicemail/xxxxxxxx/unvail.ulaw
After installing odbc connector to store voicemail recordings in database i meet this problem :
when i call a number and i leave a voice mail ,the voicemail gretting sound is deleted automaticlly .
thanks to help me resolve the problem.
Comments:By: Asterisk Team (asteriskteam) 2018-01-11 03:46:16.851-0600

Per the Asterisk versions page [1], the maintenance (bug fix) support for the Asterisk branch you are using has ended. For continued maintenance support please move to a supported branch of Asterisk. After testing with a supported branch, if you find this problem has not been resolved, please open a new issue against the latest version of that Asterisk branch.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Versions

By: Asterisk Team (asteriskteam) 2018-01-11 03:46:18.173-0600

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].