|Summary:||ASTERISK-21849: Transfer Asterisk queues are not seen in cdr reports|
|Reporter:||george hernandez (hgeorge1234)||Labels:|
|Date Opened:||2013-05-30 12:52:21||Date Closed:||2013-05-31 10:39:30|
|Environment:||centos 5.9 installed on a server 360 hp hl distribution using elastix 2.4||Attachments:|
|Description:||The problem I have is the following I have configured two tails I use for a callcenter agents added to these queues are so dynamic and I have activated the recording by the two tails tail the problem I have is that when you call the tail A serves the agent and it's up to the queue B transfer audio from the tail a is not reflected in the reports of cdr but if I check the hard drive if the audio on the audio appears only report queue B there something to fix this??|
|Comments:||By: Matt Jordan (mjordan) 2013-05-31 10:39:25.355-0500|
Thanks for your comments. This does not appear to be a bug report and we are closing it. We appreciate the difficulties you are facing, but it would make more sense to raise your question in the support tracker, http://www.asterisk.org/support.