Summary:ASTERISK-21149: detailed hangup cause for ${REASON} variable in call files
Reporter:Dharmesh Mali (dharm.ec86@gmail.com)Labels:
Date Opened:2013-02-22 02:24:43.000-0600Date Closed:2013-02-22 08:42:21.000-0600
Versions:11.2.1 Frequency of
Environment:centos 6.2Attachments:

I am using asterisk 10.11.0
We are using the call files for bulk calling. The problem I am facing is :

When my call fails, the call result is stored in ${REASON} variable. I am using this in "failed" extension to get the reason of failure. I am getting the following results:
0 - Failed (not busy or congested)
1 - Hung up
3 - Ring timeout
5 - Busy
8 - Congestion

The above results are not sufficient for analysis. I want the detailed release cause of the call like ISDN cause or something with more details of why the call failed.

When I am using ${HANGUPCAUSE} I am always getting the result as "0".

Can anyone help me with the same?

Thanks in advance if anyone can help me with this...
Comments:By: Matt Jordan (mjordan) 2013-02-22 08:42:14.714-0600

Thanks for your comments. This does not appear to be a bug report and we are closing it. We appreciate the difficulties you are facing, but it would make more sense to raise your question in the support tracker, http://www.asterisk.org/support.