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Summary:ASTERISK-20971: Asterisk hang occasionally
Reporter:tombeck (tombeck)Labels:
Date Opened:2013-01-22 10:25:33.000-0600Date Closed:2013-01-24 15:16:50.000-0600
Priority:CriticalRegression?
Status:Closed/CompleteComponents:
Versions:Frequency of
Occurrence
Related
Issues:
Environment:Attachments:
Description:Hi all
My Trixbox is 2.6.1.0 and it occasionally hang. We have to run 01 script to check if it hang and restart it. Then it work again. At the time the Asterisk hang, all calls are dropped immediately.
Here is the log:
Warning[9239] app followme.c: no follow me config file (followme.conf), so no follow me.
Error[9239] res_config_mysql.c: MySQL RealTime: Failed to connect database server on (err 2002). Check debug for more info.

Then the Asterisk hang, and have to restart it again

Thanks
Comments:By: Michael L. Young (elguero) 2013-01-22 11:37:37.218-0600

What version of Asterisk does it use?  Does it use Asterisk 1.4?
By: tombeck (tombeck) 2013-01-24 14:57:03.502-0600

Yes Michael
The asterisk version is 1.4.19-1
Thanks for your response. And it still hang today, every time that the asterisk hang, the log file will show the same status
Thanks.
Here are the log file:


[Jan 24 05:30:01] NOTICE[22537] cdr.c: CDR simple logging enabled.
[Jan 24 05:30:01] NOTICE[22537] loader.c: 162 modules will be loaded.
[Jan 24 05:30:01] WARNING[22537] loader.c: Error loading module 'format_au.so': /usr/lib/asterisk/modules/format_au.so: cannot open shared object file: No such file or$
[Jan 24 05:30:01] WARNING[22537] res_musiconhold.c: Cannot open dir /dev/null or dir does not exist
[Jan 24 05:30:01] WARNING[22537] res_odbc.c: Unable to load config file res_odbc.conf
[Jan 24 05:30:01] NOTICE[22537] res_smdi.c: Unable to load config smdi.conf: SMDI disabled
[Jan 24 05:30:01] WARNING[22537] res_smdi.c: No SMDI interfaces are available to listen on, not starting SMDI listener.
[Jan 24 05:30:01] WARNING[22537] res_jabber.c: No such configuration file jabber.conf
[Jan 24 05:30:01] ERROR[22537] res_jabber.c: JABBER: Failed to load config.
[Jan 24 05:30:01] WARNING[22537] res_snmp.c: Could not load res_snmp.conf
[Jan 24 05:30:01] NOTICE[22537] config.c: Registered Config Engine odbc
[Jan 24 05:30:01] WARNING[22537] loader.c: Error loading module 'format_au.so': /usr/lib/asterisk/modules/format_au.so: cannot open shared object file: No such file or$
[Jan 24 05:30:01] WARNING[22537] loader.c: Module 'format_au.so' could not be loaded.
[Jan 24 05:30:01] NOTICE[22537] app_queue.c: The 'roundrobin' queue strategy is deprecated. Please use the 'rrmemory' strategy instead.
[Jan 24 05:30:01] WARNING[22537] cdr_csv.c: unable to load config: cdr.conf
[Jan 24 05:30:01] WARNING[22537] cdr_addon_mysql.c: MySQL database sock file not specified.  Using default
[Jan 24 05:30:01] NOTICE[22537] cdr_addon_mysql.c: MySQL database table not specified.  Assuming "cdr"
[Jan 24 05:30:01] NOTICE[22537] chan_ooh323.c: ---------------------------------------------------------------------------------
---  ******* IMPORTANT NOTE ***********
---
---  This module is currently unsupported.  Use it at your own risk.
---------------------------------------------------------------------------------
[Jan 24 05:30:01] NOTICE[22537] chan_ooh323.c: Unable to load config ooh323.conf, OOH323 disabled
[Jan 24 05:30:01] NOTICE[22537] codec_g729a.c: G.729 transcoding module version 34, Copyright (C) 1999-2007 Digium, Inc.
[Jan 24 05:30:01] NOTICE[22537] codec_g729a.c: This module is supplied under a commercial license granted by Digium, Inc.
[Jan 24 05:30:01] NOTICE[22537] codec_g729a.c: Please see the full license text supplied by the accompanying
[Jan 24 05:30:01] NOTICE[22537] codec_g729a.c: "register" utility, or ask for a copy from Digium.
[Jan 24 05:30:01] NOTICE[22537] codec_g729a.c: This product includes software developed by the OpenSSL Project
[Jan 24 05:30:01] NOTICE[22537] codec_g729a.c: for use in the OpenSSL Toolkit. (http://www.openssl.org/)
[Jan 24 05:30:01] NOTICE[22537] codec_g729a.c: Copyright (C) 1998-2006 The OpenSSL Project

[Jan 24 05:30:01] VERBOSE[22537] logger.c: [Jan 24 05:30:01]   == No hardware transcoders found.
[Jan 24 05:30:01] NOTICE[22537] app_cbmysql.c: Successfully connected to MySQL database.
[Jan 24 05:30:01] NOTICE[22537] iax2-provision.c: No IAX provisioning configuration found, IAX provisioning disabled.
[Jan 24 05:30:01] ERROR[22537] chan_gtalk.c: Unable to read config file gtalk.conf. Not loading module.
[Jan 24 05:30:01] ERROR[22537] pbx_dundi.c: Unable to load config dundi.conf
[Jan 24 05:30:01] ERROR[22537] app_amd.c: Configuration file amd.conf missing.
[Jan 24 05:30:01] NOTICE[22537] chan_mgcp.c: Unable to load config mgcp.conf, MGCP disabled
[Jan 24 05:30:01] WARNING[22537] app_festival.c: No such configuration file festival.conf
[Jan 24 05:30:01] WARNING[22537] pbx_config.c: The use of '_.' for an extension is strongly discouraged and can have unexpected behavior.  Please use '_X.' instead at $
[Jan 24 05:30:01] WARNING[22537] pbx_config.c: The use of '_.' for an extension is strongly discouraged and can have unexpected behavior.  Please use '_X.' instead at $
[Jan 24 05:30:01] WARNING[22537] pbx_config.c: The use of '_.' for an extension is strongly discouraged and can have unexpected behavior.  Please use '_X.' instead at $
[Jan 24 05:30:01] WARNING[22537] pbx_config.c: The use of '_.' for an extension is strongly discouraged and can have unexpected behavior.  Please use '_X.' instead at $
[Jan 24 05:30:01] WARNING[22537] pbx_config.c: The use of '_.' for an extension is strongly discouraged and can have unexpected behavior.  Please use '_X.' instead at $
[Jan 24 05:30:01] WARNING[22537] pbx_config.c: The use of '_.' for an extension is strongly discouraged and can have unexpected behavior.  Please use '_X.' instead at $
[Jan 24 05:30:01] WARNING[22537] pbx_config.c: The use of '_.' for an extension is strongly discouraged and can have unexpected behavior.  Please use '_X.' instead at $
[Jan 24 05:30:01] WARNING[22537] pbx_config.c: The use of '_.' for an extension is strongly discouraged and can have unexpected behavior.  Please use '_X.' instead at $
[Jan 24 05:30:01] WARNING[22537] pbx_config.c: The use of '_.' for an extension is strongly discouraged and can have unexpected behavior.  Please use '_X.' instead at $
[Jan 24 05:30:01] WARNING[22537] pbx_config.c: The use of '_.' for an extension is strongly discouraged and can have unexpected behavior.  Please use '_X.' instead at $
[Jan 24 05:30:01] WARNING[22537] pbx.c: Unable to register extension 's', priority 1 in 'custom-meetme3', already in use
[Jan 24 05:30:01] WARNING[22537] pbx.c: Unable to register extension 's', priority 2 in 'custom-meetme3', already in use
[Jan 24 05:30:01] WARNING[22537] pbx.c: Unable to register extension 's', priority 3 in 'custom-meetme3', already in use
[Jan 24 05:30:01] WARNING[22537] pbx.c: Unable to register extension 's', priority 4 in 'custom-meetme3', already in use
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'from-pstn' tries includes nonexistent context 'from-pstn-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'from-internal-additional' tries includes nonexistent context 'from-internal-additional-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'macro-systemrecording' tries includes nonexistent context 'macro-systemrecording-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'macro-agent-del' tries includes nonexistent context 'macro-agent-del-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'macro-agent-add' tries includes nonexistent context 'macro-agent-add-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'macro-outbound-callerid' tries includes nonexistent context 'macro-outbound-callerid-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'macro-dialout-enum' tries includes nonexistent context 'macro-dialout-enum-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'macro-user-callerid' tries includes nonexistent context 'macro-user-callerid-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'macro-dialout-enum' tries includes nonexistent context 'macro-dialout-enum-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'macro-user-callerid' tries includes nonexistent context 'macro-user-callerid-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'macro-dialout-dundi' tries includes nonexistent context 'macro-dialout-dundi-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'macro-dialout-trunk' tries includes nonexistent context 'macro-dialout-trunk-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'bad-number' tries includes nonexistent context 'bad-number-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-blackhole' tries includes nonexistent context 'app-blackhole-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'outrt-007-Nextiv-Backup-Mode' tries includes nonexistent context 'outrt-007-Nextiv-Backup-Mode-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'outrt-006-Test' tries includes nonexistent context 'outrt-006-Test-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'outrt-005-8_vn' tries includes nonexistent context 'outrt-005-8_vn-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'outrt-004-PBX2' tries includes nonexistent context 'outrt-004-PBX2-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'outrt-003-Nextiva' tries includes nonexistent context 'outrt-003-Nextiva-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'outrt-002-9_ATT' tries includes nonexistent context 'outrt-002-9_ATT-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'outrt-001-T1@ATT' tries includes nonexistent context 'outrt-001-T1@ATT-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'outbound-allroutes' tries includes nonexistent context 'outbound-allroutes-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'from-trunk-sip-pbx2-in' tries includes nonexistent context 'from-trunk-sip-pbx2-in-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'from-trunk-sip-pbx3-in' tries includes nonexistent context 'from-trunk-sip-pbx3-in-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'from-trunk-iax2-IAX2' tries includes nonexistent context 'from-trunk-iax2-IAX2-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'from-did-direct-ivr' tries includes nonexistent context 'from-did-direct-ivr-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'ext-local' tries includes nonexistent context 'ext-local-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'ext-did-catchall' tries includes nonexistent context 'ext-did-catchall-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'ext-did' tries includes nonexistent context 'ext-did-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'ext-test' tries includes nonexistent context 'ext-test-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-chanspy' tries includes nonexistent context 'app-chanspy-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-zapbarge' tries includes nonexistent context 'app-zapbarge-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-pickup' tries includes nonexistent context 'app-pickup-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-userlogonoff' tries includes nonexistent context 'app-userlogonoff-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-pbdirectory' tries includes nonexistent context 'app-pbdirectory-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'ext-miscdests' tries includes nonexistent context 'ext-miscdests-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'disa' tries includes nonexistent context 'disa-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-vmmain' tries includes nonexistent context 'app-vmmain-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-dialvm' tries includes nonexistent context 'app-dialvm-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'ext-paging' tries includes nonexistent context 'ext-paging-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'macro-autoanswer' tries includes nonexistent context 'macro-autoanswer-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'ext-queues' tries includes nonexistent context 'ext-queues-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'ext-group' tries includes nonexistent context 'ext-group-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-speakingclock' tries includes nonexistent context 'app-speakingclock-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-speakextennum' tries includes nonexistent context 'app-speakextennum-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-echo-test' tries includes nonexistent context 'app-echo-test-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-directory' tries includes nonexistent context 'app-directory-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-calltrace-perform' tries includes nonexistent context 'app-calltrace-perform-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-calltrace' tries includes nonexistent context 'app-calltrace-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-calltrace-perform' tries includes nonexistent context 'app-calltrace-perform-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-calltrace' tries includes nonexistent context 'app-calltrace-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'fmgrps' tries includes nonexistent context 'fmgrps-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'ext-findmefollow' tries includes nonexistent context 'ext-findmefollow-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-miscapps-1' tries includes nonexistent context 'app-miscapps-1-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-miscapps-7' tries includes nonexistent context 'app-miscapps-7-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-dnd-off' tries includes nonexistent context 'app-dnd-off-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'ivr-12' tries includes nonexistent context 'ivr-12-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'ivr-10' tries includes nonexistent context 'ivr-10-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'ivr-11' tries includes nonexistent context 'ivr-11-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'ivr-7' tries includes nonexistent context 'ivr-7-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'ivr-5' tries includes nonexistent context 'ivr-5-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'ivr-4' tries includes nonexistent context 'ivr-4-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'ivr-3' tries includes nonexistent context 'ivr-3-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'ivr-2' tries includes nonexistent context 'ivr-2-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'ext-meetme' tries includes nonexistent context 'ext-meetme-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-blacklist-remove' tries includes nonexistent context 'app-blacklist-remove-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-blacklist-last' tries includes nonexistent context 'app-blacklist-last-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-blacklist-add' tries includes nonexistent context 'app-blacklist-add-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-blacklist' tries includes nonexistent context 'app-blacklist-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-blacklist-check' tries includes nonexistent context 'app-blacklist-check-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'park-hints' tries includes nonexistent context 'park-hints-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'park-dial' tries includes nonexistent context 'park-dial-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-dictate-send' tries includes nonexistent context 'app-dictate-send-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-dictate-record' tries includes nonexistent context 'app-dictate-record-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-callwaiting-cwon' tries includes nonexistent context 'app-callwaiting-cwon-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-callwaiting-cwoff' tries includes nonexistent context 'app-callwaiting-cwoff-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'timeconditions' tries includes nonexistent context 'timeconditions-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'gabcast' tries includes nonexistent context 'gabcast-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-gabcast' tries includes nonexistent context 'app-gabcast-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-recordings' tries includes nonexistent context 'app-recordings-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'cidlookup' tries includes nonexistent context 'cidlookup-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-speeddial-set' tries includes nonexistent context 'app-speeddial-set-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-speeddial' tries includes nonexistent context 'app-speeddial-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'macro-speeddial-lookup' tries includes nonexistent context 'macro-speeddial-lookup-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-daynight-toggle' tries includes nonexistent context 'app-daynight-toggle-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-cf-unavailable-on' tries includes nonexistent context 'app-cf-unavailable-on-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-cf-unavailable-off' tries includes nonexistent context 'app-cf-unavailable-off-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-cf-on' tries includes nonexistent context 'app-cf-on-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-cf-off-any' tries includes nonexistent context 'app-cf-off-any-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-cf-off' tries includes nonexistent context 'app-cf-off-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-cf-off-any' tries includes nonexistent context 'app-cf-off-any-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-cf-off' tries includes nonexistent context 'app-cf-off-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-cf-busy-on' tries includes nonexistent context 'app-cf-busy-on-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-cf-busy-off-any' tries includes nonexistent context 'app-cf-busy-off-any-custom'
[Jan 24 05:30:01] WARNING[22537] pbx.c: Context 'app-cf-busy-off' tries includes nonexistent context 'app-cf-busy-off-custom'
[Jan 24 05:30:01] WARNING[22537] cdr_custom.c: Failed to load configuration file. Module not activated.
[Jan 24 05:30:01] NOTICE[22537] chan_agent.c: No agent configuration found -- agent support disabled
[Jan 24 05:30:01] WARNING[22537] app_followme.c: No follow me config file (followme.conf), so no follow me
[Jan 24 05:30:01] ERROR[22537] res_config_mysql.c: MySQL RealTime: Failed to connect database server  on  (err 2002). Check debug for more info.
[Jan 24 05:30:01] WARNING[22537] res_config_mysql.c: MySQL RealTime: Couldn't establish connection. Check debug.
[Jan 24 05:30:01] NOTICE[22537] config.c: Registered Config Engine mysql
[Jan 24 05:30:01] NOTICE[22537] func_odbc.c: Unable to load config for func_odbc: func_odbc.conf
[Jan 24 05:30:01] NOTICE[22537] pbx_ael.c: Starting AEL load process.
[Jan 24 05:30:01] NOTICE[22537] pbx_ael.c: AEL load process: calculated config file name '/etc/asterisk/extensions.ael'.
[Jan 24 05:30:01] NOTICE[22537] pbx_ael.c: File /etc/asterisk/extensions.ael not found; AEL declining load
[Jan 24 05:30:02] NOTICE[22565] chan_sip.c: Peer '850' is now Reachable. (36ms / 2000ms)
[Jan 24 05:30:02] NOTICE[22565] chan_sip.c: Peer '8416' is now Reachable. (298ms / 2000ms)
[Jan 24 05:30:03] NOTICE[22565] chan_sip.c: Peer '792' is now Reachable. (94ms / 2000ms)
[Jan 24 05:30:03] NOTICE[22565] chan_sip.c: Peer '791' is now Reachable. (94ms / 2000ms)
[Jan 24 05:30:03] NOTICE[22565] chan_sip.c: Peer '782' is now Reachable. (101ms / 2000ms)


By: Michael L. Young (elguero) 2013-01-24 15:15:12.171-0600

tombeck,

Unfortunately, 1.4 is no longer supported.  If I remember correctly, I think this issue has been resolved in newer versions of Asterisk.  Also, in newer versions of Asterisk, if you are using ODBC (which is recommended over the MySQL driver), you can define an alternative DB server in case the primary one does not respond.

If I were you, in the mean time, I would try to figure out why the DB server is not responding in a timely fashion.  You need to check that your database server is not overly busy.  I recall having this issue years ago and it was tracked down to the DB server not responding to the Asterisk query quick enough because it was busy responding to some other queries.  Therefore, Asterisk thought that the DB Server had gone away and then didn't know what to do.  One of my solutions was to have Asterisk (I was not storing CDRs to MySQL; so used it for read-only) use a slave replicating server for the dial plan look ups.  Never had an issue after doing that.

For more information about branch support, please see https://wiki.asterisk.org/wiki/display/AST/Asterisk+Versions.  After testing with Asterisk 11, if you find this problem has not been resolved, please open a new issue against Asterisk 11.
By: tombeck (tombeck) 2013-01-24 16:28:13.699-0600

Thanks for your help
I am not sure about this one, however, can the problem is resolved if I use Asterisk 1.6.0.26 for Trixbox 2.8.0.4

Thanks for your help
By: Matt Jordan (mjordan) 2013-01-24 16:33:00.348-0600

A few things.

# [TrixBox CE is dead|http://www.freepbx.org/forum/freepbx/general-help/the-official-end-of-trixbox-ce]. If you like the FreePBX based systems, you should consider moving to AsteriskNOW, FreePBX, PBX in a Flash, or Elastix.
# Asterisk 1.4 is no longer supported. Asterisk 1.6.0 has not been supported for some time (longer than Asterisk 1.4). Asterisk 1.6.2 is not supported. If you are not running Asterisk 1.8 or later, your issue on the issue tracker will be closed. For more information, see [Asterisk Versions|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Versions].
# The issue tracker is not a support forum. While we all appreciate the problems you're facing, the people who spend their time on the Jira issue tracker are doing their best to debug and fix problems with Asterisk. You should use one of the many support mailing lists, forums, and other sources of information for FreePBX and/or Asterisk before creating issues in the issue tracker.

Thanks -

Matt