Summary:ASTERISK-20833: Didn't get a frame from channel: Agent/1127 when hitting the star (*) key when connected to a call in queue.
Reporter:Jeff Hoppe (jhoppebugs)Labels:
Date Opened:2012-12-20 12:58:41.000-0600Date Closed:2012-12-20 13:02:25.000-0600
Versions:10.11.0 Frequency of
Environment:Asterisk 10.11 using Eyebeam or Linksys SPA942 softphones for agent login.Attachments:( 0) bug5
Description:When an agent is connected to a call in a queue, they can press any digit and nothing happens other than a tone gets played (as it should).  But when they press * the connecting customer gets disconnected.  This is not set up in the features.conf nor is the Queue INTEST1 have the "hH" option.    

Attached file "bug5" is a full log with DEBUG level 5.    you can see the error "Didn't get a frame from channel: Agent/1127"  after the * key pressed in the file.
Comments:By: Joshua C. Colp (jcolp) 2012-12-20 13:02:25.344-0600

This is a feature of chan_agent and is documented in agents.conf.sample. I have pasted the appropriate section below:

; Define endcall to allow an agent to hangup a call with a
; DTMF keypress. Default is "yes". Use the enddtmf option to
; configure which DTMF key will end a call. The default is
; '*'.