| Summary: | ASTERISK-20785: Cannot delete voicemail at random | ||
| Reporter: | Zacharie (zach) | Labels: | |
| Date Opened: | 2012-12-12 04:26:19.000-0600 | Date Closed: | 2013-01-08 17:43:37.000-0600 |
| Priority: | Major | Regression? | |
| Status: | Closed/Complete | Components: | Applications/app_voicemail |
| Versions: | Frequency of Occurrence | Frequent | |
| Related Issues: | |||
| Environment: | Production | Attachments: | |
| Description: | Sometimes, when I try do delete a message, I have the following error:
app_voicemail.c: No message attribute file?!! log extract: {noformat} Apr 4 18:15:13] VERBOSE[29693] file.c: -- <SIP/75736-000002a2> Playing 'vm-youhave.gsm' (language 'fr') [Apr 4 18:15:14] VERBOSE[29693] file.c: -- <SIP/75736-000002a2> Playing 'digits/1.gsm' (language 'fr') [Apr 4 18:15:14] VERBOSE[29693] file.c: -- <SIP/75736-000002a2> Playing 'vm-INBOX.gsm' (language 'fr') [Apr 4 18:15:15] VERBOSE[29693] file.c: -- <SIP/75736-000002a2> Playing 'vm-message.gsm' (language 'fr') [Apr 4 18:15:16] VERBOSE[29693] file.c: -- <SIP/75736-000002a2> Playing 'vm-onefor.gsm' (language 'fr') [Apr 4 18:15:17] VERBOSE[29693] file.c: -- <SIP/75736-000002a2> Playing 'vm-INBOX.gsm' (language 'fr') [Apr 4 18:15:17] VERBOSE[29693] file.c: -- <SIP/75736-000002a2> Playing 'vm-messages.gsm' (language 'fr') [Apr 4 18:15:18] DTMF[29693] channel.c: DTMF begin '1' received on SIP/75736-000002a2 [Apr 4 18:15:18] DTMF[29693] channel.c: DTMF begin ignored '1' on SIP/75736-000002a2 [Apr 4 18:15:18] DTMF[29693] channel.c: DTMF end '1' received on SIP/75736-000002a2, duration 250 ms [Apr 4 18:15:18] DTMF[29693] channel.c: DTMF end passthrough '1' on SIP/75736-000002a2 [Apr 4 18:15:18] VERBOSE[29693] file.c: -- <SIP/75736-000002a2> Playing 'vm-first.gsm' (language 'fr') [Apr 4 18:15:18] WARNING[29693] app_voicemail.c: No message attribute file?!! (/var/spool/asterisk/voicemail/GVMA_AGENTGROUP/10510/INBOX/msg0000.txt) [Apr 4 18:15:18] VERBOSE[29693] file.c: -- <SIP/75736-000002a2> Playing 'vm-advopts.gsm' (language 'fr') [Apr 4 18:15:21] VERBOSE[29693] file.c: -- <SIP/75736-000002a2> Playing 'vm-repeat.gsm' (language 'fr') [Apr 4 18:15:23] VERBOSE[29693] file.c: -- <SIP/75736-000002a2> Playing 'vm-delete.gsm' (language 'fr') [Apr 4 18:15:25] DTMF[29693] channel.c: DTMF begin '7' received on SIP/75736-000002a2 [Apr 4 18:15:25] DTMF[29693] channel.c: DTMF begin ignored '7' on SIP/75736-000002a2 [Apr 4 18:15:26] VERBOSE[29693] file.c: -- <SIP/75736-000002a2> Playing 'vm-toforward.gsm' (language 'fr') [Apr 4 18:15:26] DTMF[29693] channel.c: DTMF end '7' received on SIP/75736-000002a2, duration 350 ms [Apr 4 18:15:26] DTMF[29693] channel.c: DTMF end passthrough '7' on SIP/75736-000002a2 [Apr 4 18:15:26] VERBOSE[29693] file.c: -- <SIP/75736-000002a2> Playing 'vm-deleted.gsm' (language 'fr') [Apr 4 18:15:27] VERBOSE[29693] file.c: -- <SIP/75736-000002a2> Playing 'vm-nomore.gsm' (language 'fr') [Apr 4 18:15:28] VERBOSE[29693] file.c: -- <SIP/75736-000002a2> Playing 'vm-advopts.gsm' (language 'fr') [Apr 4 18:15:30] VERBOSE[29693] file.c: -- <SIP/75736-000002a2> Playing 'vm-repeat.gsm' (language 'fr') [Apr 4 18:15:33] VERBOSE[29693] file.c: -- <SIP/75736-000002a2> Playing 'vm-undelete.gsm' (language 'fr') [Apr 4 18:15:36] VERBOSE[29693] file.c: -- <SIP/75736-000002a2> Playing 'vm-toforward.gsm' (language 'fr') [Apr 4 18:15:40] VERBOSE[29693] file.c: -- <SIP/75736-000002a2> Playing 'vm-savemessage.gsm' (language 'fr') [Apr 4 18:15:42] VERBOSE[29693] file.c: -- <SIP/75736-000002a2> Playing 'vm-helpexit.gsm' (language 'fr') [Apr 4 18:15:44] DTMF[29693] channel.c: DTMF begin '*' received on SIP/75736-000002a2 [Apr 4 18:15:44] DTMF[29693] channel.c: DTMF begin ignored '*' on SIP/75736-000002a2 [Apr 4 18:15:45] DTMF[29693] channel.c: DTMF end '*' received on SIP/75736-000002a2, duration 290 ms [Apr 4 18:15:45] DTMF[29693] channel.c: DTMF end passthrough '*' on SIP/75736-000002a2 {noformat} asterisk version 1.8.3.3 Do I need to upgrade my asterisk to fix this issue? Thanks in advance Regards | ||
| Comments: | By: Rusty Newton (rnewton) 2012-12-12 10:38:47.628-0600 There has been numerous bug and security fixes since 1.8.3.3. You should really update to http://downloads.asterisk.org/pub/telephony/asterisk/asterisk-1.8.19.0.tar.gz and re-test. Quite a few of the fixes have related to voicemail. By: Rusty Newton (rnewton) 2013-01-08 17:43:22.819-0600 Suspended due to lack of activity. Please request a bug marshal in #asterisk-bugs on the IRC network irc.freenode.net to reopen the issue should you have the additional information requested. Further information can be found at http://www.asterisk.org/developers/bug-guidelines | ||