|Summary:||ASTERISK-20014: Voicemail giving incorrect length and being dropped|
|Reporter:||David Cunningham (dcunningham)||Labels:|
|Date Opened:||2012-06-15 22:08:25||Date Closed:||2012-08-01 20:14:56|
|Environment:||CentOS release 5.8 (Final)||Attachments:||( 0) vm-15299.txt|
|Description:||Asterisk is regularly dropping voicemails as being too short. The problems are:|
1. The voicemail is not the length app_voicemail thinks it is, as can easily be told by looking at the time recording starts and ends.
2. The minsecs value used by app_voicemail is 3. It did used to be 3 on this server, but we since commented out minsecs in voicemail.conf and ran 'voicemail reload', so it should not have any minsecs value.
I will attach a trace of this.
|Comments:||By: David Cunningham (dcunningham) 2012-06-15 22:12:00.594-0500|
The error is:
[Jun 15 15:41:21] VERBOSE app_voicemail.c: -- Recording was 1 seconds long but needs to be at least 3 - abandoning
By: Matt Jordan (mjordan) 2012-06-18 10:26:16.701-0500
This is most likely a duplicate of ASTERISK-16981, which was fixed in Asterisk 18.104.22.168. Please test with a version of Asterisk equal to or greater then 22.214.171.124.
By: David Cunningham (dcunningham) 2012-06-18 19:25:47.165-0500
Thanks, I will ask the customer to try it.
By: Matt Jordan (mjordan) 2012-06-22 08:48:09.782-0500
Any luck with later versions, or with the patch on the issue referenced?
By: David Cunningham (dcunningham) 2012-06-25 01:42:18.301-0500
I will ask the customer and update this ticket. Thanks.
By: Rusty Newton (rnewton) 2012-07-23 19:08:25.902-0500
Oops - resetting request feedback on this issue. I see David's comment on 25th.
By: David Cunningham (dcunningham) 2012-08-01 19:08:58.718-0500
Thanks, the customer advises it is fixed.
By: Richard Mudgett (rmudgett) 2012-08-01 20:14:56.732-0500
Closing because duplicate of ASTERISK-16981