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Summary:ASTERISK-19590: call completed the agent fixes a completecaller
Reporter:Shipitsin Igor (shipitsin)Labels:
Date Opened:2012-03-26 02:44:10Date Closed:2012-04-03 06:47:38
Priority:MajorRegression?
Status:Closed/CompleteComponents:
Versions:Frequency of
Occurrence
Related
Issues:
Environment:Asterisk 1.8.10.1 Attachments:( 0) debug_log.txt
Description:when I changing the version 1.8.7 to 1.8.10 in queue_log in both cases (caller hung up, or agent or transfer) is fixed COMPLETECALLER ??
If downgrade to 1.8.7 works again. that is not right?

example when a call is completed the agent fixes a completecaller.

4333 -agent
4599 - gueue

<< [ TYPE: Control (4) SUBCLASS: Answer (4) ] [SIP/4333-00000044]
- SIP/4333-00000044 answered SIP/mosrdu8329-00000043
- Stopped music on hold on SIP/mosrdu8329-00000043
> [INSERT INTO cel (eventtype,eventtime,cid_name,cid_num,cid_ani,cid_rdnis,cid_dnid,exten,context,channame,appname,appdata,accountcode,peeraccount,uniqueid,linkedid,amaflags,peer) VALUES ('ANSWER',{ ts '2012-03-26 11:34:37' },'4333','4333','4333','','','4599','from-internal','SIP/4333-00000044','AppQueue','(Outgoing Line)','4333','4333','1332747275.86','1332747275.85',3,'')]
== Begin MixMonitor Recording SIP/mosrdu8329-00000043
<< [ TYPE: Null Frame (5) SUBCLASS: N/A (0) ] [SIP/4333-00000044]
<< [ TYPE: Null Frame (5) SUBCLASS: N/A (0) ] [SIP/4333-00000044]
<< [ HANGUP (NULL) ] [SIP/4333-00000044]
- Executing [h@ext-queues:1] Macro("SIP/mosrdu8329-00000043", "hangupcall,") in new stack
- Executing [s@macro-hangupcall:1] GotoIf("SIP/mosrdu8329-00000043", "1?theend") in new stack
- Goto (macro-hangupcall,s,3)
- Executing [s@macro-hangupcall:3] Hangup("SIP/mosrdu8329-00000043", "") in new stack
== Spawn extension (macro-hangupcall, s, 3) exited non-zero on 'SIP/mosrdu8329-00000043' in macro 'hangupcall'
== Spawn extension (ext-queues, h, 1) exited non-zero on 'SIP/mosrdu8329-00000043'
> [INSERT INTO cdr (calldate,clid,src,dst,dcontext,channel,dstchannel,lastapp,lastdata,duration,billsec,disposition,amaflags,uniqueid,recordingfile,did) VALUES ({ ts '2012-03-26 11:34:35' },'"84956174308" <84956174308>','84956174308','4599','ext-queues','SIP/mosrdu8329-00000043','SIP/4333-00000044','Queue','4599,t,,',6,6,'ANSWERED',3,'1332747275.85','q-4599-84956174308-20120326-113435-1332747275.85.wav','mosrdu8329')]
> [INSERT INTO cel (eventtype,eventtime,cid_name,cid_num,cid_ani,cid_rdnis,cid_dnid,exten,context,channame,appname,appdata,accountcode,peeraccount,uniqueid,linkedid,amaflags,peer) VALUES ('HANGUP',{ ts '2012-03-26 11:34:41' },'4333','4333','4333','','','4599','from-internal','SIP/4333-00000044','AppQueue','(Outgoing Line)','','','1332747275.86','1332747275.85',3,'')]
== Spawn extension (ext-queues, 4599, 10) exited non-zero on 'SIP/mosrdu8329-00000043'
> [INSERT INTO cel (eventtype,eventtime,cid_name,cid_num,cid_ani,cid_rdnis,cid_dnid,exten,context,channame,appname,appdata,accountcode,peeraccount,uniqueid,linkedid,amaflags,peer) VALUES ('HANGUP',{ ts '2012-03-26 11:34:41' },'84956174308','84956174308','84956174308','','mosrdu8329','4599','ext-queues','SIP/mosrdu8329-00000043','','','','','1332747275.85','1332747275.85',3,'')]
== MixMonitor close filestream
== End MixMonitor Recording SIP/mosrdu8329-00000043

4333 -hangup the first

1630 2012-03-26 11:34:35 1332747275.85 4599 NONE DID mosrdu8329
1631 2012-03-26 11:34:35 1332747275.85 4599 NONE ENTERQUEUE 84956174308 1
1632 2012-03-26 11:34:37 1332747275.85 4599 SIP/4333 CONNECT 2 1332747275.86 1
1633 2012-03-26 11:34:41 1332747275.85 4599 SIP/4333 COMPLETECALLER 2 4 1
Comments:By: Matt Jordan (mjordan) 2012-03-26 09:55:32.489-0500

We require a complete debug log to help triage the issue. This document will provide instructions on how to collect debugging logs from an Asterisk machine for the purpose of helping bug marshals troubleshoot an issue: https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information


By: Shipitsin Igor (shipitsin) 2012-04-03 06:47:38.027-0500

NOT BUG!

If replacing the dialplan Freepbx 2.10 to a simple

exten => s,1,Answer
exten => s,2,Queue(4599,t,,)
exten => s,3,Hangup

everything is working well!!