[Home]

Summary:ASTERISK-17773: Asterisk 1.6.0.22 crash
Reporter:Philippe Bolduc (philippebolduc)Labels:
Date Opened:2011-04-29 14:09:15Date Closed:2011-05-17 16:57:13
Priority:MajorRegression?No
Status:Closed/CompleteComponents:General
Versions:1.8.4 Frequency of
Occurrence
Related
Issues:
Environment:Attachments:
Description:Asterisk crash

I got those message in /var/log/asterisk/full

[Apr 25 19:32:36] ERROR[29996] logger.c: Unable to create event log: Permission denied
[Apr 25 19:32:40] ERROR[30023] logger.c: Unable to create event log: Permission denied
[Apr 25 19:32:44] ERROR[30051] logger.c: Unable to create event log: Permission denied
[Apr 25 19:32:52] ERROR[30106] logger.c: Unable to create event log: Permission denied
[Apr 25 19:32:56] ERROR[30134] logger.c: Unable to create event log: Permission denied
[Apr 25 19:33:04] ERROR[30251] logger.c: Unable to create event log: Permission denied
[Apr 25 19:33:09] ERROR[30278] logger.c: Unable to create event log: Permission denied
[Apr 25 19:33:13] ERROR[30305] logger.c: Unable to create event log: Permission denied
[Apr 25 19:33:17] ERROR[30332] logger.c: Unable to create event log: Permission denied
[Apr 25 19:33:21] ERROR[30359] logger.c: Unable to create event log: Permission denied
[Apr 25 19:33:29] ERROR[30435] logger.c: Unable to create event log: Permission denied
[Apr 25 19:33:33] ERROR[30464] logger.c: Unable to create event log: Permission denied
[Apr 25 19:33:37] ERROR[30491] logger.c: Unable to create event log: Permission denied
[Apr 25 19:33:41] ERROR[30518] logger.c: Unable to create event log: Permission denied
[Apr 25 19:33:53] ERROR[30613] logger.c: Unable to create event log: Permission denied
[Apr 25 19:34:02] ERROR[30683] logger.c: Unable to create event log: Permission denied
[Apr 25 19:34:06] ERROR[30718] logger.c: Unable to create event log: Permission denied
[Apr 25 19:34:06] ERROR[30718] logger.c: Unable to create event log: Permission denied
[Apr 25 19:34:14] ERROR[30773] logger.c: Unable to create event log: Permission denied
[Apr 25 19:34:22] ERROR[30827] logger.c: Unable to create event log: Permission denied
[Apr 25 19:34:26] ERROR[30854] logger.c: Unable to create event log: Permission denied
[Apr 25 19:34:30] ERROR[30881] logger.c: Unable to create event log: Permission denied
[Apr 25 19:34:47] ERROR[30990] logger.c: Unable to create event log: Permission denied
[Apr 25 19:34:55] ERROR[31050] logger.c: Unable to create event log: Permission denied
[Apr 25 19:34:59] ERROR[31145] logger.c: Unable to create event log: Permission denied

Do you have any idea what is happenning.



****** ADDITIONAL INFORMATION ******

I got this on multiple server.
Comments:By: Philippe Bolduc (philippebolduc) 2011-04-29 14:12:03

The file /var/log/asterisk/event_log have a nobody owner

-rw-r-----  1 nobody   asterisk        0 avr 27 04:02 event_log
By: Kiril Valchev (djimbo) 2011-05-03 08:24:17

chown asterisk.asterisk /var/log/asterisk/ -R
chmod 664 /var/log/asterisk/ -R
By: Philippe Bolduc (philippebolduc) 2011-05-03 08:26:43

This happen after asterisk is running for a while ??
By: Philippe Bolduc (philippebolduc) 2011-05-03 08:29:40

I have see that in safe_asterisk script

ASTUSER=nobody                          # Who to do everything as

/bin/chown ${ASTUSER}:${ASTUSER}: ${DUMPDROP}

/bin/chown -R ${ASTUSER} /dev/dahdi /dev/zap /var/log/asterisk/messages /var/log/asterisk/event_log /var/run/asterisk* /etc/asterisk 2>>/dev/null

Can this be the cause ?

Thanks
By: Kiril Valchev (djimbo) 2011-05-03 08:38:15

List asterisk.conf
Thanks
By: Philippe Bolduc (philippebolduc) 2011-05-03 08:47:09

[directories]
astetcdir => /etc/asterisk
astmoddir => /usr/lib/asterisk/modules
astvarlibdir => /var/lib/asterisk
astagidir => /var/lib/asterisk/agi-bin
astspooldir => /var/spool/asterisk
astrundir => /var/run/asterisk
astlogdir => /var/log/asterisk
astdatadir => /var/lib/asterisk

[options]
transmit_silence_during_record = yes
languageprefix=yes
execincludes=yes
By: Leif Madsen (lmadsen) 2011-05-04 08:02:08

Sorry, this is not a bug, but rather a system or configuration issue. Please use the asterisk-users mailing list for support. Thanks!
By: Philippe Bolduc (philippebolduc) 2011-05-04 14:40:14

Can you tell me witch system or configuration issue can cause this.
By: Philippe Bolduc (philippebolduc) 2011-05-17 11:39:15

I had another system that have done that. What happen is that asterisk is running fine till something happen, asterisk is still running but I cannot connect to asterisk via asterisk -R I my asterisk log is full of those message

[May 17 12:05:18] ERROR[23605] logger.c: Unable to create event log: Permission denied
[May 17 12:05:22] ERROR[23632] logger.c: Unable to create event log: Permission denied
[May 17 12:05:26] ERROR[23659] logger.c: Unable to create event log: Permission denied
[May 17 12:05:30] ERROR[23686] logger.c: Unable to create event log: Permission denied
[May 17 12:05:34] ERROR[23713] logger.c: Unable to create event log: Permission denied
[May 17 12:05:43] ERROR[23767] logger.c: Unable to create event log: Permission denied
[May 17 12:05:47] ERROR[23794] logger.c: Unable to create event log: Permission denied
[May 17 12:05:51] ERROR[23821] logger.c: Unable to create event log: Permission denied
[May 17 12:05:55] ERROR[23848] logger.c: Unable to create event log: Permission denied
[May 17 12:05:59] ERROR[23875] logger.c: Unable to create event log: Permission denied
[May 17 12:06:03] ERROR[23968] logger.c: Unable to create event log: Permission denied
[May 17 12:06:07] ERROR[23995] logger.c: Unable to create event log: Permission denied
[May 17 12:06:11] ERROR[24024] logger.c: Unable to create event log: Permission denied
[May 17 12:06:15] ERROR[24051] logger.c: Unable to create event log: Permission denied
[May 17 12:06:19] ERROR[24080] logger.c: Unable to create event log: Permission denied
[May 17 12:06:23] ERROR[24107] logger.c: Unable to create event log: Permission denied
[May 17 12:06:27] ERROR[24134] logger.c: Unable to create event log: Permission denied
[May 17 12:06:27] ERROR[24134] logger.c: Unable to create event log: Permission denied
[May 17 12:06:31] ERROR[24161] logger.c: Unable to create event log: Permission denied
[May 17 12:06:36] ERROR[24188] logger.c: Unable to create event log: Permission denied
[May 17 12:06:40] ERROR[24215] logger.c: Unable to create event log: Permission denied
[May 17 12:06:44] ERROR[24242] logger.c: Unable to create event log: Permission denied
[May 17 12:06:48] ERROR[24269] logger.c: Unable to create event log: Permission denied
[May 17 12:06:52] ERROR[24296] logger.c: Unable to create event log: Permission denied
[May 17 12:07:00] ERROR[24350] logger.c: Unable to create event log: Permission denied
[May 17 12:07:04] ERROR[24408] logger.c: Unable to create event log: Permission denied
[May 17 12:07:08] ERROR[24435] logger.c: Unable to create event log: Permission denied
[May 17 12:07:12] ERROR[24462] logger.c: Unable to create event log: Permission denied
[May 17 12:07:16] ERROR[24489] logger.c: Unable to create event log: Permission denied
[May 17 12:07:20] ERROR[24516] logger.c: Unable to create event log: Permission denied
[May 17 12:07:24] ERROR[24545] logger.c: Unable to create event log: Permission denied
[May 17 12:07:29] ERROR[24572] logger.c: Unable to create event log: Permission denied
[May 17 12:07:33] ERROR[24599] logger.c: Unable to create event log: Permission denied
[May 17 12:07:33] ERROR[24599] logger.c: Unable to create event log: Permission denied
[May 17 12:07:37] ERROR[24626] logger.c: Unable to create event log: Permission denied
[May 17 12:07:41] ERROR[24653] logger.c: Unable to create event log: Permission denied
[May 17 12:07:45] ERROR[24680] logger.c: Unable to create event log: Permission denied
[May 17 12:07:49] ERROR[24707] logger.c: Unable to create event log: Permission denied

Until i restart asterisk via amportal restart
By: Pedro Guillem (pguillem) 2011-05-17 13:17:18

Make sure the /var directory is not full

df -h
By: Philippe Bolduc (philippebolduc) 2011-05-17 13:31:58

It's not full

df -h
Sys. de fich.         Tail. Occ. Disp. %Occ. Monté sur
/dev/sda2              29G  2,0G   25G   8% /
/dev/sda1              99M   18M   76M  19% /boot
tmpfs                1006M     0 1006M   0% /dev/shm
By: Leif Madsen (lmadsen) 2011-05-17 16:57:04

Per the Asterisk maintenance timeline page at http://www.asterisk.org/asterisk-versions maintenance (bug) support for the 1.4 and 1.6.x branches has ended. For continued maintenance support please move to the 1.8 branch which is a long term support (LTS) branch.

For more information about branch support, please see https://wiki.asterisk.org/wiki/display/AST/Asterisk+Versions