Summary:ASTERISK-17644: Transfer to Parking Lot no longer plays back parking lot number when using line key on SPA 962, SPA 932
Reporter:Phil Smith (philsmith)Labels:
Date Opened:2011-04-04 10:54:15Date Closed:2011-07-26 14:22:21
Versions: Frequency of
Environment:Attachments:( 0)
( 1)
Description:Asterisk installed from Digium repositories with RPM install.
CentOS 5.5 64bit

Our attendant phone is a Linksys SPA 962 with two 932 sidecars. One of the sidecar buttons is set as a speed dial to 700 for call parking (fnc=sd;sub=700@pbxserver)

Under Asterisk when the attendant would answer a call and press the key button for call parking it would park the call and playback the parking lot number to the attendant.

Once we upgraded to it now transfers the call to parking, ends the call to the attendant yet in the log show it doing a playback of the parking lot number but no one hears this.

Only affects the line card key it works as expected when dialing ASTERISK-694 to transfer to parking lot.

I have been able to duplication this with both DAHDI and SIP calls as well in production and test lab asterisk servers.

What I am seeing is on once the transfer has started by pressing the line button on the attendant phone we get:
== Spawn extension (internal, 200, 1) exited non-zero on 'Parking/SIP/299-00000012<ZOMBIE>'

****** STEPS TO REPRODUCE ******

Under working Asterisk have two phones one of which is a Linksys SPA 962 with a SPA 932.  One one of the lines on the SPA 932 set the key as fnc=sd;sub=700@pbxserver where pbxserver is the name/IP of your Asterisk server.

Have one phone dial the Linksys phone.
Answer the call on the Linksys phone.
Press the key you set as the call parking from above.
The call will transfer to the parking lot and play back the lot number.

Follow the same steps but this time on Asterisk install and when you transfer the call, the Linksys phone will be disconnected before the parking lot number is played back.
Comments:By: Phil Smith (philsmith) 2011-04-04 10:55:43

Added traces from both version of Asterisk.

By: Phil Smith (philsmith) 2011-04-04 10:57:17

Line in the description should read

Only affects the line card key it works as expected when dialing # 700 to transfer to parking lot.

not 0000700

By: Russell Bryant (russell) 2011-07-26 14:22:16.041-0500

Per the Asterisk maintenance timeline page at http://www.asterisk.org/asterisk-versions maintenance (bug) support for the 1.4 and 1.6.x branches has ended. For continued maintenance support please move to the 1.8 branch which is a long term support (LTS) branch. For more information about branch support, please see https://wiki.asterisk.org/wiki/display/AST/Asterisk+Versions

If this is still an issue, please open a new issue so it can be re-triaged appropriately. Thanks!