Summary:ASTERISK-17499: asterisk crash when i try to change my name or my welcome message
Reporter:Eric Doutreleau (grocanar2)Labels:
Date Opened:2011-03-03 02:18:07.000-0600Date Closed:2011-06-07 14:00:58
Versions:1.8.3 Frequency of
Environment:Attachments:( 0) backtrace.txt
Description:with my phone i m trying to change my name or my welcome message on my answering machine.
when i try to save it asterisk dump core

as soon as i want to customize my answering machine asterisk dump core

i m using imapstorage


here is the log i got on the console

  -- <SIP/6672-00000002> Playing 'vm-login.alaw' (language 'fr')
   -- <SIP/6672-00000002> Playing 'vm-password.alaw' (language 'fr')
   -- <SIP/6672-00000002> Playing 'vm-youhave.alaw' (language 'fr')
   -- <SIP/6672-00000002> Playing 'digits/1.alaw' (language 'fr')
   -- <SIP/6672-00000002> Playing 'vm-INBOX.alaw' (language 'fr')
   -- <SIP/6672-00000002> Playing 'vm-message.alaw' (language 'fr')
   -- <SIP/6672-00000002> Playing 'vm-onefor.alaw' (language 'fr')
   -- <SIP/6672-00000002> Playing 'vm-INBOX.alaw' (language 'fr')
   -- <SIP/6672-00000002> Playing 'vm-messages.alaw' (language 'fr')
   -- <SIP/6672-00000002> Playing 'vm-opts.alaw' (language 'fr')
   -- <SIP/6672-00000002> Playing 'vm-helpexit.alaw' (language 'fr')
[Mar  3 08:53:56] ERROR[24798]: app_voicemail_imapstorage.c:1797 imap_retrieve_greeting: There is no file attached to this IMAP message.
   -- <SIP/6672-00000002> Playing 'vm-options.alaw' (language 'fr')
   -- Recording the message
   -- <SIP/6672-00000002> Playing 'vm-rec-name.alaw' (language 'fr')
   -- <SIP/6672-00000002> Playing 'beep.alaw' (language 'fr')
   -- x=0, open writing:  /var/spool/asterisk/voicemail/default/6672/greet.tmp format: wav49, 0xc7bce90
   -- x=1, open writing:  /var/spool/asterisk/voicemail/default/6672/greet.tmp format: gsm, 0xc7c5b28
   -- x=2, open writing:  /var/spool/asterisk/voicemail/default/6672/greet.tmp format: wav, 0xc7ce7c0
   -- User ended message by pressing #
   -- <SIP/6672-00000002> Playing 'auth-thankyou.alaw' (language 'fr')
   -- <SIP/6672-00000002> Playing 'vm-review.alaw' (language 'fr')
   -- Saving message as is
   -- <SIP/6672-00000002> Playing 'vm-msgsaved.alaw' (language 'fr')
Disconnected from Asterisk server
/usr/sbin/safe_asterisk: line 145: 24719 Erreur de segmentation  (core dumped) nice -n $PRIORITY ${ASTSBINDIR}/asterisk -f ${CLIARGS} ${ASTARGS} > /dev/${TTY} 2>&1 < /dev/${TTY}
Asterisk ended with exit status 139
Asterisk exited on signal 11.
Automatically restarting Asterisk.
Comments:By: Leif Madsen (lmadsen) 2011-03-03 14:15:40.000-0600

Additional information is required per https://wiki.asterisk.org/wiki/display/AST/Getting+a+Backtrace

By: Eric Doutreleau (grocanar2) 2011-03-04 02:40:26.000-0600

i have just attached the backtrace

By: Eric Doutreleau (grocanar2) 2011-03-04 02:58:07.000-0600

if i change imapgreeting from yes to no i don't have the problems anymore

By: Russell Bryant (russell) 2011-03-14 11:27:08

Your backtrace appears to contain memory corruption and we require valgrind output in order to move this issue forward.

Please see https://wiki.asterisk.org/wiki/display/AST/Valgrind for more information about how to produce debugging information. Thanks!

By: Leif Madsen (lmadsen) 2011-04-07 13:42:04

No response from reporter. If you're able to provide the requested information please reopen. Thanks!