|Summary:||ASTERISK-17403: VERY IMPORTANT: Asterisk hangup the line if the customer presses any digit 6 or more times|
|Reporter:||Manuel Alejandro Nin Hilario (manuelnin)||Labels:|
|Date Opened:||2011-02-14 12:48:35.000-0600||Date Closed:||2011-06-07 14:00:30|
|Description:||When Asterisk receives a call from the PSTN, then the IVR starts, if the customer presses any digit 6 or more times, asterisk hangs up the line.|
The same is true if for example the customer calls and wants to communicate with the extension eg 201 for SIP/201 call when you hear the "Ringing tone" and the client then press any digit 6 or more times, asterisk hangs up the line .
This happens to me using a TDM400 Card-P and not with other cards if the same thing happen.
****** ADDITIONAL INFORMATION ******
|Comments:||By: Paul Belanger (pabelanger) 2011-02-14 20:02:11.000-0600|
Thanks for your comments. This does not appear to be a bug report and we are closing it. We appreciate the difficulties you are facing, but it would make more sense to raise your question in the support tracker, http://www.asterisk.org/support
By: Manuel Alejandro Nin Hilario (manuelnin) 2011-02-15 15:52:47.000-0600
Sorry but that is an asterisk issue and have to be fixed. Please, first test what i wrote and then you can take a decision if close or not the issue topic ;D
By: Paul Belanger (pabelanger) 2011-02-15 16:34:37.000-0600
Until you provide detailed information about how to reproduce the issue, this is no more then a dialplan configuration issue. Please review the previously post link for Asterisk support. The issue tracker is not the correct location for this.
By: Alec Davis (alecdavis) 2011-02-15 17:00:24.000-0600
manuelnin: ASTERISK-15272 had the same problem but was fixed, unless the issue is back.
also check chan_dahdi.conf, for NZ we needed the busypattern.