| Summary: | ASTERISK-17403: VERY IMPORTANT: Asterisk hangup the line if the customer presses any digit 6 or more times | ||
| Reporter: | Manuel Alejandro Nin Hilario (manuelnin) | Labels: | |
| Date Opened: | 2011-02-14 12:48:35.000-0600 | Date Closed: | 2011-06-07 14:00:30 |
| Priority: | Critical | Regression? | No |
| Status: | Closed/Complete | Components: | PBX/General |
| Versions: | 1.8.1 | Frequency of Occurrence | |
| Related Issues: | |||
| Environment: | Attachments: | ||
| Description: | When Asterisk receives a call from the PSTN, then the IVR starts, if the customer presses any digit 6 or more times, asterisk hangs up the line. The same is true if for example the customer calls and wants to communicate with the extension eg 201 for SIP/201 call when you hear the "Ringing tone" and the client then press any digit 6 or more times, asterisk hangs up the line . This happens to me using a TDM400 Card-P and not with other cards if the same thing happen. Using ASTERISK-1.8.1 ****** ADDITIONAL INFORMATION ****** N/A | ||
| Comments: | By: Paul Belanger (pabelanger) 2011-02-14 20:02:11.000-0600 Thanks for your comments. This does not appear to be a bug report and we are closing it. We appreciate the difficulties you are facing, but it would make more sense to raise your question in the support tracker, http://www.asterisk.org/support By: Manuel Alejandro Nin Hilario (manuelnin) 2011-02-15 15:52:47.000-0600 Sorry but that is an asterisk issue and have to be fixed. Please, first test what i wrote and then you can take a decision if close or not the issue topic ;D By: Paul Belanger (pabelanger) 2011-02-15 16:34:37.000-0600 Until you provide detailed information about how to reproduce the issue, this is no more then a dialplan configuration issue. Please review the previously post link for Asterisk support. The issue tracker is not the correct location for this. By: Alec Davis (alecdavis) 2011-02-15 17:00:24.000-0600 manuelnin: ASTERISK-15272 had the same problem but was fixed, unless the issue is back. also check chan_dahdi.conf, for NZ we needed the busypattern. busydetect=yes busycount=4 busypattern=250,250 | ||