Summary:ASTERISK-17403: VERY IMPORTANT: Asterisk hangup the line if the customer presses any digit 6 or more times
Reporter:Manuel Alejandro Nin Hilario (manuelnin)Labels:
Date Opened:2011-02-14 12:48:35.000-0600Date Closed:2011-06-07 14:00:30
Versions:1.8.1 Frequency of
Description:When Asterisk receives a call from the PSTN, then the IVR starts, if the customer presses any digit 6 or more times, asterisk hangs up the line.

The same is true if for example the customer calls and wants to communicate with the extension eg 201 for SIP/201 call when you hear the "Ringing tone" and the client then press any digit 6 or more times, asterisk hangs up the line .

This happens to me using a TDM400 Card-P and not with other cards if the same thing happen.

Using ASTERISK-1.8.1


Comments:By: Paul Belanger (pabelanger) 2011-02-14 20:02:11.000-0600

Thanks for your comments. This does not appear to be a bug report and we are closing it. We appreciate the difficulties you are facing, but it would make more sense to raise your question in the support tracker, http://www.asterisk.org/support

By: Manuel Alejandro Nin Hilario (manuelnin) 2011-02-15 15:52:47.000-0600

Sorry but that is an asterisk issue and have to be fixed. Please, first test what i wrote and then you can take a decision if close or not the issue topic ;D

By: Paul Belanger (pabelanger) 2011-02-15 16:34:37.000-0600

Until you provide detailed information about how to reproduce the issue, this is no more then a dialplan configuration issue.  Please review the previously post link for Asterisk support.  The issue tracker is not the correct location for this.

By: Alec Davis (alecdavis) 2011-02-15 17:00:24.000-0600

manuelnin: ASTERISK-15272 had the same problem but was fixed, unless the issue is back.

also check chan_dahdi.conf, for NZ we needed the busypattern.