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Summary:ASTERISK-17343: wrapuptime doesn't work
Reporter:cvieri cvieri (cvieri)Labels:
Date Opened:2011-02-03 07:28:35.000-0600Date Closed:2011-02-07 13:39:42.000-0600
Priority:MinorRegression?No
Status:Closed/CompleteComponents:Applications/app_queue
Versions:Frequency of
Occurrence
Related
Issues:
Environment:Attachments:
Description:We have a queue:

[977]
announce-frequency=0
announce-holdtime=no
autofill=no
eventmemberstatus=no
eventwhencalled=no
joinempty=no
leavewhenempty=no
maxlen=0
periodic-announce-frequency=0
queue-callswaiting=silence/1
queue-thereare=silence/1
queue-youarenext=silence/1
retry=0
strategy=ringall
timeout=15
weight=0
wrapuptime=20

There is a dynamic agents, who gets a call. wrapuptime=20. But really, when the agent puts down the receiver, the following call incomes only in 3-4 sec. But there should be an interval of 20 sec. What is the problem in?

****** ADDITIONAL INFORMATION ******

We use Trixbox v2.6.2.3, Asterisk 1.4.22-4 RPM by vc-rpms@voipconsulting.nl

Comments:By: Leif Madsen (lmadsen) 2011-02-07 13:39:42.000-0600

Please use the trixbox forums for support with trixbox. Additionally the version of Asterisk you are using is several months old.