Summary:ASTERISK-16915: Picked call is hanged after 30 seconds (with BYE, because of timeout)
Reporter:Michal Rybarik (pixall)Labels:
Date Opened:2010-11-04 19:09:07Date Closed:2011-06-07 14:05:31
Versions:Frequency of
Description:In our environment we have Cisco phones 7945G and 7965G, running SIP/TCP, and one Patton PSTN (E1) gateway. Everything is in one LAN, one IP subnet, no NAT or routing between them, no other traffic in the LAN.

If there is ingoing call to SIP phone, and other phone picks the call, the call is sucessfully picked, but after 30 seconds it is ended - Asterisk reports "Hanging up call XXXX - no reply to our critical packet".

It doesn't matter, if call is originated from PSTN or from another IP phone. Also doesn't matter if it is picked using pickupgroup (dialling *8), or if picked directly using PickUp() in dialplan, or if picked using BLF on the phone.

Commented SIP debug is attached.


Removed inline trace - pabelanger
Comments:By: Paul Belanger (pabelanger) 2010-11-04 19:16:05

A few things:
1. Have you read doc/sip-retransmit.txt?
2. Do not paste debug logs (see below) in your comments, upload them at attachments.
3. Have you raise your question in the support tracker, http://www.asterisk.org/support
4. How is this a bug?

We require a complete debug log to help triage the issue.

This document will provide instructions on how to collect debugging logs from an Asterisk machine for the purpose of helping bug marshals troubleshoot an issue:


By: Leif Madsen (lmadsen) 2010-11-18 15:16:15.000-0600

Suspended due to lack of feedback.

By: iranna (iranna) 2014-05-30 06:08:53.167-0500

Is it possible to add bug fixed issues to asterisk instead of updating asterisk am not updating asterisk version) ??

how to get bux fix patch files??

please reply