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Summary:ASTERISK-16896: Crash when loading xml documentation
Reporter:Atis Lezdins (atis)Labels:
Date Opened:2010-11-01 06:59:27Date Closed:2011-01-19 14:50:42.000-0600
Priority:CriticalRegression?No
Status:Closed/CompleteComponents:General
Versions:Frequency of
Occurrence
Related
Issues:
Environment:Attachments:( 0) addons-en_US.xml
( 1) asterisk.conf
( 2) bt.2010-11-01T04:21:49-0700-A1.28313.txt
Description:I did an upgrade of
Asterisk 1.6.1.6 + addons 1.6.1.1
to
Asterisk 1.6.2.14-rc1 + addons 1.6.2.2

Upon restart I got crash within ast_xmldoc_load_documentation / ast_xml_open ( "/var/lib/asterisk/documentation/addons-en_US.xml" )

Apparently addons install put a file
-rw-r--r-- 1 root root 793 Nov  1 04:20 /var/lib/asterisk/documentation/addons-en_US.xml

which contains documentation for app SayCountPL (which was disabled in menuselect by the way).

Removing xml file solved crash.

Attached backtrace and XML file.


Comments:By: Paul Belanger (pabelanger) 2010-11-01 14:11:41

Do you mind attaching your asterisk.conf file?
By: Atis Lezdins (atis) 2010-11-01 14:19:56

Attached asterisk.conf

First exec line would return:

[options](+)
systemname = A1

second exec line would return nothing

Btw, it's weird that I have the same addons-en_US.xml on two other machines one of which was upgraded the same time, but that didn't cause crash. Crashing machine is the only one located on Amazon EC2


By: Leif Madsen (lmadsen) 2010-11-04 13:19:42

Assigned to Paul to run the XML documentation through the xmllint application to verify if we have an XML error in the documentation that may be causing libxml to crash.
By: Brett Bryant (bbryant) 2011-01-14 10:10:33.000-0600

Thank you for the bug report. However I am unable to reproduce this issue. We are now going to close this report - please feel free to reopen when you have more information at hand.
By: Atis Lezdins (atis) 2011-01-14 10:22:46.000-0600

I have experienced this couple of more times on Amazon EC2 with FC8 image.
Of course I have a way to fix it by deleting addons XML, but I could help tracing it. Anything else I can do?
By: Brett Bryant (bbryant) 2011-01-18 10:14:07.000-0600

atis, FC8 is a pretty old version of Fedora. The current version of Fedora is Fedora 14, and you'll likely have more luck with that as this seems like an issue with libxml that could possibly be related to how old the libxml version on FC8 probably is.