| Summary: | ASTERISK-16681: Crash on "voicemail show users for default" | ||
| Reporter: | yema (yem) | Labels: | |
| Date Opened: | 2010-09-15 09:15:24 | Date Closed: | 2011-05-05 15:31:20 |
| Priority: | Critical | Regression? | No |
| Status: | Closed/Complete | Components: | PBX/pbx_realtime |
| Versions: | Frequency of Occurrence | ||
| Related Issues: | |||
| Environment: | Attachments: | ( 0) backtrace.txt ( 1) backtrace2.txt | |
| Description: | I can reproduce consistently on 2 identical machines. The system runs on a SMP machine (dual XEON). The OS is Debian Lenny (stable). From the asterisk console, if I issue a "voicemail show users for default", asterisk crashes and the system logs show: Sep 15 09:29:46 voipprod kernel: asterisk[12365]: segfault at 4157eff0 ip 00007f0ff874dc35 sp 000000004157efd0 error 6 in libc-2.7.so[7f0ff86d8000+14a000] Note that voicemail, sip, and extensions are configured from a mysql database (realtime). There's approximately 1600 voicemail boxes setup. For a test I disabled voicemail realtime, and added all the voicemail accounts in voicemail.conf, and the crash *doesn't* occur. I suspect it has something to do with the console, as I have been able to make it crash (but not consistently) also by doing a dialplan reload (14531 extensions (36372 priorities) in 62 contexts). If I leave the system alone (not logging on the console), it'll run normally with no crashes whatsoever. ****** ADDITIONAL INFORMATION ****** Anyone able to reproduce this ? As this is one of my productions systems, I can't really mess around with it ... It happened on 1.6.2.11 and 1.6.2.12rc1 | ||
| Comments: | By: Leif Madsen (lmadsen) 2010-09-16 09:09:16 Thank you for your bug report. In order to move your issue forward, we require a backtrace from the core file produced after the crash. Please see the doc/backtrace.txt file in your Asterisk source directory. Also, be sure you have DONT_OPTIMIZE enabled in menuselect within the Compiler Flags section, then: make install after enabling, reproduce the crash, and then execute the instructions in doc/backtrace.txt. When complete, attach that file to this issue report. Thanks! By: yema (yem) 2010-09-16 11:12:17 To add to that. The same thing occurs on an older version I have running (1.6.2.5). If there are just a few voicemail accounts in the DB, it's fine, if I add many accounts (1000+), it crashes consistently. By: yema (yem) 2010-09-16 11:32:55 Also happens on 1.6.1.20 with addons 1.6.1.4 By: yema (yem) 2010-09-22 09:34:26 I disabled Realtime completly on the system, and although I can't force it to crash anymore with "voicemail show users for default", it did crash on it's own with the folowwing message in the logs: asterisk[16360]: segfault at 9 ip 00000000004a12d8 sp 0000000043fef8c0 error 4 in asterisk[400000+180000] By: yema (yem) 2010-09-30 15:53:33 I'm attaching another backtrace (backtrace2.txt) of the same crash happening on asterisk 1.8.0rc2 (when issuing a "voicemail show users for default"). By: Sean Bright (seanbright) 2011-05-05 15:31:20 This was fixed with issue 19090: asterisk-addons/branches/1.6.2 r1151 asterisk/branches/1.8 r317370 asterisk/trunk r317377 | ||