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Summary:ASTERISK-16294: X-LITE disconnects due to RTCP timeout (1.4.33.1)
Reporter:alexr1 (alexr1)Labels:
Date Opened:2010-06-28 02:38:33Date Closed:2010-08-16 14:39:02
Priority:MinorRegression?No
Status:Closed/CompleteComponents:Channels/chan_sip/Interoperability
Versions:Frequency of
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Description:Somewhat similar to this bug report: https://issues.asterisk.org/view.php?id=17236

X-Lite will hangup the call after 30 seconds because (presumably) it doesn't get the RTCP packet within 30 seconds. In 1.4.25 it worked fine with the same configuration. After updating to 1.4.33.1 this started happening.

Turning off the X-Lite "hangup if RTCP timeout" feature is a workaround.
Comments:By: Paul Belanger (pabelanger) 2010-06-28 08:26:55

We require a complete debug log to help triage the issue.

This document will provide instructions on how to collect debugging logs from an Asterisk machine for the purpose of helping bug marshals troubleshoot an issue:

http://svn.digium.com/svn/asterisk/trunk/doc/HOWTO_collect_debug_information.txt

By: alexr1 (alexr1) 2010-06-28 08:54:42

I can no longer reproduce this problem after restarting Asterisk. I'll keep an eye on it and if it pops up again I'll get the required info. (Before I had restarted it, I could consistently reproduce this by just dialing from X-Lite)

By: Paul Belanger (pabelanger) 2010-06-28 09:06:00

Closed; unable to reproduce