Summary:	ASTERISK-16267: Crash after queue/agents module reload
Reporter:	martin cabrera (galeras)	Labels:
Date Opened:	2010-06-18 10:22:04	Date Closed:	2010-06-25 14:37:04
Priority:	Critical	Regression?	No
Status:	Closed/Complete	Components:	Core/Channels
Versions:		Frequency of Occurrence
Related Issues:
Environment:		Attachments:	( 0) backtrace-17531-v1.txt
Description:	Asterisk crashes few minutes after queue and agents modules are  reloaded. Core file shows crash occurs during agentlogin channel hangup. i've tried to run with  DONT_OPTIMIZE, but asterisk refuses to receive calls. We're using agentlogin to allow gnudialer (predictive dialer), place calls to agents via AMI.
Comments:	By: Paul Belanger (pabelanger) 2010-06-18 10:31:41 Without a backtrace (see below), there is not much we can do. --- Thank you for your bug report. In order to move your issue forward, we require a backtrace from the core file produced after the crash. Please see the doc/backtrace.txt file in your Asterisk source directory. Also, be sure you have DONT_OPTIMIZE enabled in menuselect within the Compiler Flags section, then: make install after enabling, reproduce the crash, and then execute the instructions in doc/backtrace.txt. When complete, attach that file to this issue report. Thanks! By: martin cabrera (galeras) 2010-06-18 11:11:41 Please don't take a look of crash-issue-17531.zip file, it was generated without DONT_OPTIMIZE, i'm preparing a new bunch of files with DONT_OPTIMIZE enabled. BTW, how can i delete the this attached file? By: Paul Belanger (pabelanger) 2010-06-18 11:29:28 You cannot delete attachments; I can however.  Also, upload your files separately. By: martin cabrera (galeras) 2010-06-22 15:43:47 backtrace-17531-v1.txt file contains info with DONT_OPTIMIZE enabled. BTW, We're using a patch for channel.c to add callerid output to Hangup Event: 1603,1604d1602 <                       "CallerIDNum: %s\r\n" <                         "CallerIDName: %s\r\n" 1609,1610d1606 <                       S_OR(chan->cid.cid_num, "<unknown>"), <                         S_OR(chan->cid.cid_name, "<unknown>"), Please let me to know what else can we do.  Thanks By: Paul Belanger (pabelanger) 2010-06-22 16:39:11 Does the crash still happen without your patch? By: martin cabrera (galeras) 2010-06-25 14:33:55 I couldn't reproduce the crash without the patch because this is requiered by the predictive dialer and the crash only happens when predictive dialer is running. Searching in log files, i found crash happend when an agentlogin channel is hanged up. I found a work around: using agentcallbacklogin instead of agentlogin prevents crashes after reloading asterisk. I think we can close this issue, because crash can't be reproduced with a clean asterisk installation. Thanks a lot. By: Paul Belanger (pabelanger) 2010-06-25 14:37:03 Closing; not an issue within Asterisk.