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Summary:ASTERISK-15908: SENDFAX is not working for me
Reporter:dealpack (dpack)Labels:
Date Opened:2010-04-02 11:43:25Date Closed:2011-06-07 14:05:13
Priority:MinorRegression?No
Status:Closed/CompleteComponents:Applications/app_fax
Versions:Frequency of
Occurrence
Related
Issues:
Environment:Attachments:
Description:Hi,

I am using OpenVox A1200p card. I set trunks/outbound and inbound calls via PSTN. Registered Asterisk FAX.

FAX Statistics:
---------------

Current Sessions     : 1
Transmit Attempts    : 1
Receive Attempts     : 0
Completed FAXes      : 1
Failed FAXes         : 1

Digium G.711
Licensed Channels    : 1
Max Concurrent       : 1
Success              : 0
Switched to T.38     : 0
Canceled             : 0
No FAX               : 0
Partial              : 0
Negotiation Failed   : 0
Train Failure        : 0
Protocol Error       : 0
IO Partial           : 0
IO Fail              : 0

My Dialplan for outgoing fax:

[outboundfax]
exten => s,1,NoOp(send a fax)
exten => s,n,Set(FAXOPT(filename)=${FAXFILE})
exten => s,n,Set(FAXOPT(ecm)=yes)
exten => s,n,Set(FAXOPT(headerinfo)=Fax from MYCOMPANY #2442963)
exten => s,n,Set(FAXOPT(localstationid)=2442963)
exten => s,n,Set(FAXOPT(maxrate)=14400)
exten => s,n,Set(FAXOPT(minrate)=2400)
exten => s,n,SendFAX(/tmp/${FAXFILE},d)
exten => h,1,NoOp(FAXOPT(ecm) : ${FAXOPT(ecm)})

Call file:

Channel: Zap/8/2442836
MaxRetries: 1
RetryTime: 60
WaitTime: 60
Archive: yes
Context: outboundfax
Extension: s
Priority: 1
Set: FAXFILE=1.tif

Here is the log:

[Apr  2 11:56:39] VERBOSE[8963] logger.c:     -- Attempting call on Zap/8/2442836 for s@outboundfax:1 (Retry 1)
[Apr  2 11:56:39] DEBUG[8963] chan_zap.c: Dialing '2442836'
[Apr  2 11:56:39] DEBUG[8963] chan_zap.c: Deferring dialing...
[Apr  2 11:56:40] DEBUG[8963] chan_zap.c: Sent deferred digit string: T2442836w
[Apr  2 11:56:42] VERBOSE[8963] logger.c:     -- Executing [s@outboundfax:1] NoOp("Zap/8-1", "send a fax") in new stack
[Apr  2 11:56:42] VERBOSE[8963] logger.c:     -- Executing [s@outboundfax:2] Set("Zap/8-1", "FAXOPT(filename)=1.tif") in new stack
[Apr  2 11:56:42] WARNING[8963] res_fax.c: channel 'Zap/8-1' set FAXOPT(filename) to '1.tif' is unhandled!
[Apr  2 11:56:42] VERBOSE[8963] logger.c:     -- Executing [s@outboundfax:3] Set("Zap/8-1", "FAXOPT(ecm)=yes") in new stack
[Apr  2 11:56:42] VERBOSE[8963] logger.c:     -- Executing [s@outboundfax:4] Set("Zap/8-1", "FAXOPT(headerinfo)=Fax from MYCOMPANY #2442963") in new stack
[Apr  2 11:56:42] VERBOSE[8963] logger.c:     -- Executing [s@outboundfax:5] Set("Zap/8-1", "FAXOPT(localstationid)=2442963") in new stack
[Apr  2 11:56:42] VERBOSE[8963] logger.c:     -- Executing [s@outboundfax:6] Set("Zap/8-1", "FAXOPT(maxrate)=14400") in new stack
[Apr  2 11:56:42] VERBOSE[8963] logger.c:     -- Executing [s@outboundfax:7] Set("Zap/8-1", "FAXOPT(minrate)=2400") in new stack
[Apr  2 11:56:42] VERBOSE[8963] logger.c:     -- Executing [s@outboundfax:8] SendFAX("Zap/8-1", "/tmp/1.tif|d") in new stack
[Apr  2 11:56:42] VERBOSE[8963] logger.c:     -- Channel 'Zap/8-1' sending FAX '/tmp/1.tif'
[Apr  2 11:56:42] ERROR[8963] res_fax_digium.c: FAX handle 0: failed to queue document '/tmp/1.tif'
[Apr  2 11:56:42] ERROR[8963] res_fax.c: channel 'Zap/8-1' FAX session '0' failure, reason: 'failed to start FAX session'
[Apr  2 11:56:42] VERBOSE[8963] logger.c:   == Auto fallthrough, channel 'Zap/8-1' status is 'UNKNOWN'
[Apr  2 11:56:42] VERBOSE[8963] logger.c:     -- Executing [h@outboundfax:1] NoOp("Zap/8-1", "FAXOPT(ecm) : yes") in new stack
[Apr  2 11:56:42] VERBOSE[8963] logger.c:     -- Hungup 'Zap/8-1'
[Apr  2 11:56:42] NOTICE[8963] pbx_spool.c: Call completed to Zap/8/2442836
[Apr  2 11:56:43] DEBUG[8946] chan_zap.c: Message status for 6001 changed from -1 to 0 on 1
[Apr  2 11:56:44] DEBUG[8946] chan_zap.c: Message status for 6002 changed from -1 to 0 on 2
[Apr  2 11:56:45] DEBUG[8946] chan_zap.c: Message status for 6003 changed from -1 to 0 on 3
[Apr  2 11:56:45] VERBOSE[8996] logger.c:   == Parsing '/etc/asterisk/manager.conf': [Apr  2 11:56:45] VERBOSE[8996] logger.c: Found
[Apr  2 11:56:45] VERBOSE[8996] logger.c:   == Parsing '/etc/asterisk/manager_additional.conf': [Apr  2 11:56:45] VERBOSE[8996] logger.c: Found
[Apr  2 11:56:45] VERBOSE[8996] logger.c:   == Parsing '/etc/asterisk/manager_custom.conf': [Apr  2 11:56:45] VERBOSE[8996] logger.c: Found
[Apr  2 11:56:45] VERBOSE[8996] logger.c:   == Manager 'admin' logged on from 127.0.0.1
[Apr  2 11:56:46] DEBUG[8946] chan_zap.c: Message status for 6004 changed from -1 to 0 on 4

Comments:By: dealpack (dpack) 2010-04-02 11:44:03

What is the problem?
By: Ronald Chan (loloski) 2010-04-02 12:07:16

you are still using zaptel don't you?, can you try reproducing it with chan_dahdi?
By: Jason Parker (jparker) 2010-04-02 12:34:49

Please contact Digium support.  We will be unable to help you with that module here.