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Summary:ASTERISK-15103: Call Hold not working on some phones
Reporter:mustardman (mustardman)Labels:
Date Opened:2009-11-08 15:54:54.000-0600Date Closed:2009-11-09 08:49:29.000-0600
Priority:MinorRegression?No
Status:Closed/CompleteComponents:Channels/chan_sip/General
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Description:Fresh install Asterisk 1.6.1.9 and addons.  Call hold works from Aastra 55i with latest firmware and Xlite on SIP to SIP.

Fresh install Asterisk 1.6.2.0 RC4 and addons.  No changes to Aaastra or Xlite config.  Call hold does not work on Aastra 55i.  CLI shows nothing as if hold button is not being pressed.  Xlite hold button still works fine.

****** ADDITIONAL INFORMATION ******

This is as much info as I got so I cannot provide more dubugging info.  I had to downgrade the system back to 1.6.1.9 as I am in advanced testing getting ready for a production roll out.  Do not ask for more debugging as I will not be doing any further testing with 1.6.2....at least until the next release candidate.  

I thought I would give 1.6.2RC4 a shot to see if it was a contender but I guess it's not stable enough yet.
Comments:By: Leif Madsen (lmadsen) 2009-11-09 08:49:28.000-0600

Due to the lack of information, I am closing this issue for now. When you or someone else is able to provide additional information that would be necessary to move this issue forward, then please reopen.

Because this is a SIP issue, the following information is required (quoted from the bug-guidelines at http://www.asterisk.org/developers/bug-guidelines)

"Include debug output! Please include output from "sip debug" if you have a SIP problem. This seems obvious, but apparently is not. Set debug to 4, verbose to 4, turn on sip history and dumphistory in sip.conf and capture all output. A packet trace from ethereal will not tell us what is happening inside your Asterisk server, so that is not a replacement."