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Summary:ASTERISK-14989: problem with waiting queue
Reporter:Maurilio Mendes (maurilio)Labels:
Date Opened:2009-10-14 13:53:40Date Closed:2011-06-07 14:08:27
Priority:MinorRegression?No
Status:Closed/CompleteComponents:PBX/General
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Description:Good Afternoon People,
I'm using asterisk 1.4.26.2 and queue in mysql and I am not able to put the customer on hold, because the extension agent is busy and when the queue gets the link it does not put on hold and now transfers to the same branch he being busy .

I wonder what is the field that I can enable this kind of waiting in line.
Comments:By: Elazar Broad (ebroad) 2009-10-15 10:35:56

Per the bug guidelines(I know it is down at the moment, please bear with us), please provide a sip debug/trace. You can do this by issuing the following command in the CLI:

sip set debug on

Thanks!

By: Leif Madsen (lmadsen) 2009-10-26 10:26:12

Bug guidelines have been restored!

By: Leif Madsen (lmadsen) 2009-12-21 09:35:57.000-0600

Closed due to lack of feedback from the reporter.