| Summary: | ASTERISK-14850: Voicemails fail to be stored in IMAP | ||
| Reporter: | SplatNIX (uxbod) | Labels: | |
| Date Opened: | 2010-01-08 12:32:49.000-0600 | Date Closed: | 2011-06-07 14:00:57 |
| Priority: | Major | Regression? | No |
| Status: | Closed/Complete | Components: | Applications/app_voicemail/IMAP |
| Versions: | Frequency of Occurrence | ||
| Related Issues: | |||
| Environment: | Attachments: | ||
| Description: | Recently upgraded to 1.6.2.0 and now receive the following error messages when a voicemail is saved: [Jan 8 18:09:09] ERROR[24771]: app_voicemail.c:2490 mm_log: IMAP Error: [CLOSED] IMAP connection broken (server response) [Jan 8 18:09:09] ERROR[24771]: app_voicemail.c:1989 imap_store_file: Error while sending the message to {<imap_server>:993/imap/authuser=<imap_auth_user>/ssl/user=<imap_account>}VoiceMailOffice At that point the VM is not recorded in the mailbox. I am using the latest version of IMAP: imap-2007e ****** ADDITIONAL INFORMATION ****** Compilation options: ./configure --with-dahdi=/usr/src/build/dahdi --with-speex=/usr/src/build/speex --with-imap=/usr/src/build/imap Linux <hostname> 2.6.18-164.9.1.el5 #1 SMP Tue Dec 15 21:04:57 EST 2009 i686 i686 i386 GNU/Linux | ||
| Comments: | By: Leif Madsen (lmadsen) 2010-01-08 14:26:31.000-0600 What did you upgrade from? Also, can you provide your configuration files so this can be reproduced? What email storage system are you using? By: SplatNIX (uxbod) 2010-01-09 00:29:37.000-0600 I upgraded from 1.6.1.11 where it was working just fine. voicemail.conf -------------- [general] format=wav49 maxsecs=180 minsecs=5 skipms=3000 maxsilence=3 silencethreshold=128 maxlogins=3 imapserver=xxxxxxxxxx imapfolder=VoiceMailOffice imapport=993 imapflags=ssl authuser=asterisk@xxxxxxxxxx authpassword=xxxxxxxxxxxx pollmailboxes=yes pollfreq=10 [voicemail] 1000 => xxxx,Angela,,,imapuser=angela@xxxxxxxxxx 1001 => xxxx,Phil,,,imapuser=uxbod@xxxxxxxxx 2000 => xxxx,Home,,,imapuser=home@xxxxxxx Zimbra is being used as the backend mailstorage. By: SplatNIX (uxbod) 2010-01-09 02:11:41.000-0600 Have downgraded to 1.6.1.12 and get the same error. Will try with 1.6.1.11 which was okay. By: SplatNIX (uxbod) 2010-01-09 05:45:27.000-0600 Please close; this was a issue with Zimbra when using compression on the IMAP message blobs. By: Leif Madsen (lmadsen) 2010-01-11 14:12:22.000-0600 Closed per the reporter. Thanks! | ||