Summary:	ASTERISK-14812: Asterisk crash asterisk atxfer to a queue
Reporter:	Rami (rami)	Labels:
Date Opened:	2009-09-10 10:33:47	Date Closed:	2011-06-07 14:00:38
Priority:	Critical	Regression?	No
Status:	Closed/Complete	Components:	Resources/res_features
Versions:		Frequency of Occurrence
Related Issues:
Environment:		Attachments:
Description:	When performing asterisk atxfer to a queue the asterisk randomly crash, We have a client who perform this type of transfer calls about 200 time a day, and 2-3 times a day the asterisk crash, on the asterisk 'full' log file just before the transfer you can always see "pbx-transfer" is being played, the asterisk is very busy, there are usually over 30 active calls at all time, I been trying to reproduce this bug but with no success, here are 2 examples of the 'full' log file before the crashes: ------------------------------------------------------------------------------ [Sep 10 15:09:24] VERBOSE[11882] logger.c:     -- Agent/90688 answered Local/404@from-internal-xfer-d941,2 [Sep 10 15:09:24] VERBOSE[11882] logger.c:     -- Stopped music on hold on Local/404@from-internal-xfer-d941,2 [Sep 10 15:09:24] DEBUG[11882] chan_agent.c: Bridge on 'SIP/4408-08367438' being set to 'Agent/90688' (3) [Sep 10 15:09:26] VERBOSE[11882] logger.c:     -- Started music on hold, class 'default', on Local/404@from-internal-xfer-d941,2 [Sep 10 15:09:26] VERBOSE[11882] logger.c:     -- <Agent/90688> Playing 'pbx-transfer' (language 'en') [Sep 10 15:09:34] DEBUG[11882] chan_agent.c: Bridge on 'SIP/4408-08367438' being cleared (2) ------------------------------------------------------------------------------ [Sep  8 13:19:14] VERBOSE[31073] logger.c:     -- Agent/9065 is ringing [Sep  8 13:19:18] DEBUG[31073] app_queue_tikal103.c: Dunno what to do with control type -1 [Sep  8 13:19:18] VERBOSE[31073] logger.c:     -- Agent/9065 answered SIP/SiPri-b4d9df00 [Sep  8 13:19:18] VERBOSE[31073] logger.c:     -- Stopped music on hold on SIP/SiPri-b4d9df00 [Sep  8 13:19:18] DEBUG[31073] chan_agent.c: Bridge on 'SIP/4407-08504f50' being set to 'Agent/9065' (3) [Sep  8 13:19:18] DEBUG[31073] chan_agent.c: Native formats changing from 256 to 4 [Sep  8 13:19:18] DEBUG[31073] chan_agent.c: Resetting read to 256 and write to 256 [Sep  8 13:19:27] VERBOSE[31073] logger.c:     -- Started music on hold, class 'default', on SIP/SiPri-b4d9df00 [Sep  8 13:19:27] VERBOSE[31073] logger.c:     -- <Agent/9065> Playing 'pbx-transfer' (language 'en') [Sep  8 13:19:31] DEBUG[31073] chan_agent.c: Bridge on 'SIP/4407-08504f50' being cleared (2) ------------------------------------------------------------------------------ ****** ADDITIONAL INFORMATION ****** I have crossed info with the log examples and other atxfer calls and they all seem to be the same, so it looks like 2-3% random crash when atxfer is done.
Comments:	By: Leif Madsen (lmadsen) 2009-09-15 12:08:25 Can you provide a backtrace of this issue when it happens? Please see doc/backtraces.txt in your Asterisk source for more information on how to get this information. Thanks! By: Leif Madsen (lmadsen) 2009-09-30 09:53:14 I'm closing this issue as it has been waiting on feedback for more than 2 weeks. If the reporter has additional information that can be submitted, than they are welcome to reopen the issue. Thanks!