Summary:ASTERISK-14535: deny caller transfer to the extension
Reporter:oxymoron (oxymoron)Labels:
Date Opened:2009-07-27 11:48:07Date Closed:2011-06-07 14:01:05
Versions:Frequency of
Description:Imagine that situation:
You have a queue where queue members needs to transfer calls to each other.
For that you have to include (or set default context for queue) context where local extensions are defined to be able to call each other. But when the caller enters queue and is in state of waiting for queue member(agent) he is ABLE to type existing extension and is immediately transferred to that agent(and not only, it applies to all extensions defined in included context).
Queue log indicates that by logging EXITWITHKEY. Maybe there is a way how to turn off the ability to exit by pressing valid extension (i don't know where), but it is useful feature when you wants to have voicemail extension during waiting in queue. It would be nice to have new flag for app Queue that will deny caller to transfer call or deny usage of included context extensions. My definition of queue is Queue(${queuename},,,,1820) so t,T flags are not cause of this problem.
Comments:By: Leif Madsen (lmadsen) 2009-07-27 15:02:16

This is a feature request without patch. Issue closed.