Summary:	ASTERISK-13740: Asterisk crashes when trying to leave a message via advanced mailbox options
Reporter:	Ove Aursand (aurs)	Labels:
Date Opened:	2009-03-13 05:51:37	Date Closed:	2011-06-07 14:00:34
Priority:	Critical	Regression?	No
Status:	Closed/Complete	Components:	Applications/app_voicemail
Versions:		Frequency of Occurrence
Related Issues:
Environment:		Attachments:	( 0) backtrace.txt
Description:	User dials in to his own mailbox, presses 3 for advanced options, then 5 to leave another user a message. When user enters mailbox id, asterisk sometimes crashes. Asterisk 1.4.23.2, using realtime voicemail. Realtime engine is ODBC and database is postgresql. Voicemail storage is via NFS, and asterisk is started with -t flag. ****** STEPS TO REPRODUCE ****** Dial in to a mailbox, press 3 for advanced options, then 5, and input a mailbox id to leave a message.
Comments:	By: Tilghman Lesher (tilghman) 2009-03-13 11:46:11 This crash originates in the Postgres ODBC driver.  Please report this issue (along with backtrace) to that project. By: Ove Aursand (aurs) 2009-03-13 18:42:33 Will test with the driver mentioned in http://bugs.digium.com/view.php?id=13300 and report results. By: Ove Aursand (aurs) 2009-03-16 03:16:44 Unable to reproduce crash when using obdc driver from postgresql-odbc package in Centos. Similar issue also discussed here: http://mailman.unixodbc.org/pipermail/unixodbc-dev/2007-May/001036.html It would be great if lmadsen could report to this bug what the conclution of that discussion was. Quote: "OK, after not having any crashes for the weekend utilizing the psqlodbc.so file in my /etc/odbcinst.ini file, I just had the same crash as previously it looks like." By: Leif Madsen (lmadsen) 2009-03-16 07:41:00 I haven't run into that issue for quite some time, because the client I was using the PostgreSQL backend is no longer a client of mine. Since then, I have been developing using MySQL, so I don't even remember how I was producing that issue. (looks at backtraces) Ok, it looks like it had something to do with using sipfriends in the realtime, but other than that, I haven't run into the issue in quite some time. The system appears to have stabilized, but unfortunately I can't tell you exactly what was changed in order to resolve it. I don't believe anything was done in Asterisk -- probably just updating libraries and finding a combination that was stable. By: Leif Madsen (lmadsen) 2009-03-16 07:56:33 Closing this issue after discussion with reporter on IRC. He will return if he can reproduce with the latest drivers, but as Tilghman states, this appears to be a crash in the driver itself, and not necessarily with Asterisk.