| Summary: | ASTERISK-13595: Asterisk Crashes when making calls to app_voicemail... | ||
| Reporter: | Jeff Phelps (blargman) | Labels: | |
| Date Opened: | 2009-02-17 11:50:35.000-0600 | Date Closed: | 2011-06-07 14:00:23 |
| Priority: | Critical | Regression? | No |
| Status: | Closed/Complete | Components: | Applications/app_voicemail/IMAP |
| Versions: | Frequency of Occurrence | ||
| Related Issues: | |||
| Environment: | Attachments: | ( 0) gdb-2009-02-17.txt ( 1) gdb-2009-03-03.txt ( 2) gdb-2009-03-05.txt ( 3) gdb-2009-03-06.txt ( 4) gdb-2009-03-11.txt ( 5) valgrind.txt | |
| Description: | I am using IMAP VM with MS Exchange, and I was able to get it working using a single user and pass for all mailboxes... At some point in time, when the call to app_voicemail is made the program crashes. I'm not sure exactly where or how, but I followed the directions on running a backtrace, and am attaching so that hopefully you guys will be able to see where the issue actually is. | ||
| Comments: | By: Jeff Phelps (blargman) 2009-03-03 08:49:16.000-0600 I added another backtrace that will hopefully help someone out... By: Tilghman Lesher (tilghman) 2009-03-03 09:45:37.000-0600 Please run this under valgrind, as specified by doc/valgrind.txt. By: Mark Michelson (mmichelson) 2009-03-03 15:06:27.000-0600 It looks like the vmArrayIndex variable has been bumped past the size of the msgArray. I take it that this crash occurred on a mailbox with more than 256 messages in it? By: Jeff Phelps (blargman) 2009-03-03 15:26:19.000-0600 The mailboxes have 1000+ messages in them, but I have them setup to put the voicemail in a folder outside the INBOX called Voicemail, and the only thing in the folder is Voicemail messages. I did this, because it was taking way to long to search for messages directly in the INBOX. I have not tried putting the Voicemail folder under the INBOX, but I assume it will cause the same problems. By: Jeff Phelps (blargman) 2009-03-03 16:14:08.000-0600 Also, I only have 3 users using the IMAP Voicemail right now, as this is just a test server, trying to get the bugs worked out in IMAP storage before I deploy it. So, this is not a stressed server. By: Jeff Phelps (blargman) 2009-03-31 14:49:24 Just an update... My crash problems went away when I changed all my sip users in sip.conf to [sipEXTEN] instead of just [EXTEN] so maybe it has something to do with the fact that the mailbox and usernames are the same?? Just a thought... By: Leif Madsen (lmadsen) 2009-04-01 19:30:26 Hey Mark, I just assigned this to you for now to take a look at why this might be happening. Go ahead and unassign yourself from this if you're not able to move this forward. I realize this is not a high priority as you have other issues to solve, but since this was a crash issue (but has a work around) I wanted to get your thoughts. Thanks! By: Leif Madsen (lmadsen) 2009-04-20 10:33:23 I have reassigned this issue to Tilghman as Mark will be unable to get to this in the near future. By: Tilghman Lesher (tilghman) 2009-04-20 14:23:29 I'm pretty sure this is a duplicate of ASTERISK-13948. Please apply the patch there and let me know if that fixes your issue. If it does, then this issue may be closed. By: Jeff Phelps (blargman) 2009-04-28 14:00:59 did not apply related patch, as it was included in the rc5 release... but, i don't believe i'm having the issues anymore in rc5... only time will tell, as it only once everyday or so... will report back... By: Tilghman Lesher (tilghman) 2009-04-28 14:09:20 Okay, I'm assuming this was fixed; please reopen if the crash can be reproduced with that patch in place. | ||