| Summary: | ASTERISK-13553: que don't pass call to agents | ||
| Reporter: | rigper (rigper) | Labels: | |
| Date Opened: | 2009-02-10 08:23:14.000-0600 | Date Closed: | 2011-06-07 14:02:46 |
| Priority: | Major | Regression? | No |
| Status: | Closed/Complete | Components: | Applications/app_queue |
| Versions: | Frequency of Occurrence | ||
| Related Issues: | |||
| Environment: | Attachments: | ||
| Description: | in a call center sometime queue don't pass calls to all agents, and agents is not paused. I'm using dynamics agents queue basic configuration Agent timeout = 15 retry = 5 ring strategy = leatrecent wrap-up time = 20 anyody can help me please to resolv this problem. thank | ||
| Comments: | By: Leif Madsen (lmadsen) 2009-02-10 11:15:59.000-0600 Thanks for your comments. This does not appear to be a bug report and we are closing it. We appreciate the difficulties you are facing, but it would make more sense to raise your question in the support tracker, http://www.asterisk.org/support I'd encourage you to seek out help on the Asterisk Users mailing list, or see #asterisk on the Freenode IRC network at irc.freenode.net. Thanks! | ||