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Summary:ASTERISK-12644: Unable to access mailbox options when you have a temporary greeting
Reporter:pta200 (pta200)Labels:
Date Opened:2008-08-25 15:35:40Date Closed:2008-10-15 16:24:45
Priority:MinorRegression?No
Status:Closed/CompleteComponents:Applications/app_voicemail
Versions:Frequency of
Occurrence
Related
Issues:
Environment:Attachments:
Description:If you create a temporary greeting when you go back to try to delete you can't access the voice mail mailbox options menu. The application just hangs up on you. Here output from the CLI after I created the temporary greeting:

[Aug 25 16:25:11]     -- <SIP/2008-089b2c60> Playing 'vm-options' (language 'en')
[Aug 25 16:25:27]     -- Recording the message
[Aug 25 16:25:27]     -- <SIP/2008-089b2c60> Playing 'vm-rec-temp' (language 'en')
[Aug 25 16:25:32]     -- <SIP/2008-089b2c60> Playing 'beep' (language 'en')
[Aug 25 16:25:32]     -- x=0, open writing:  /var/spool/asterisk/voicemail/twentySixTwenty/2008/temp.tmp format: wav, 0x87546a8
[Aug 25 16:25:34]     -- User ended message by pressing #
[Aug 25 16:25:34]     -- <SIP/2008-089b2c60> Playing 'auth-thankyou' (language 'en')
[Aug 25 16:25:35]     -- <SIP/2008-089b2c60> Playing 'vm-review' (language 'en')
[Aug 25 16:25:37]     -- Saving message as is
[Aug 25 16:25:37]     -- <SIP/2008-089b2c60> Playing 'vm-msgsaved' (language 'en')
[Aug 25 16:25:39] WARNING[24361]: file.c:602 ast_openstream_full: File vm-tmpexists does not exist in any format
[Aug 25 16:25:39] WARNING[24361]: file.c:912 ast_streamfile: Unable to open vm-tmpexists (format 0x4 (ulaw)): No such file or directory
[Aug 25 16:25:39]   == Spawn extension (macro-accessMailbox, s, 4) exited non-zero on 'SIP/2008-089b2c60' in macro 'accessMailbox'
[Aug 25 16:25:39]   == Spawn extension (macro-accessMailbox, s, 4) exited non-zero on 'SIP/2008-089b2c60'

Here's the CLI ouput when I try to access the options menu after having created the temporary greeting and wanting to delete it.

[Aug 25 16:26:09]     -- <SIP/2008-0881d008> Playing 'vm-youhave' (language 'en')
[Aug 25 16:26:10]     -- <SIP/2008-0881d008> Playing 'vm-no' (language 'en')
[Aug 25 16:26:11]     -- <SIP/2008-0881d008> Playing 'vm-messages' (language 'en')
[Aug 25 16:26:12]     -- <SIP/2008-0881d008> Playing 'vm-opts' (language 'en')
[Aug 25 16:26:14] WARNING[24369]: file.c:602 ast_openstream_full: File vm-tmpexists does not exist in any format
[Aug 25 16:26:14] WARNING[24369]: file.c:912 ast_streamfile: Unable to open vm-tmpexists (format 0x4 (ulaw)): No such file or directory
[Aug 25 16:26:14]   == Spawn extension (macro-accessMailbox, s, 4) exited non-zero on 'SIP/2008-0881d008' in macro 'accessMailbox'
[Aug 25 16:26:14]   == Spawn extension (macro-accessMailbox, s, 4) exited non-zero on 'SIP/2008-0881d008'




****** ADDITIONAL INFORMATION ******

If you delete the temp.wav file everything works normally again. This happened in version 1.4.19.1 and 1.4.20.1. Haven't checked the newest version yet.
Comments:By: Tilghman Lesher (tilghman) 2008-08-25 18:27:39

I'm not sure why you'd get this problem, unless you didn't do a 'make install' and get the latest sounds release.  That sound file has been included since at least the 1.4.9 sounds release, which was included in the 1.4.19.1 tarball.
By: pta200 (pta200) 2008-08-26 08:14:49

Definitely did a make install on both the 1.4.19.1 and 1.4.20.1 installations but that file doesn't exist. I just did a build with Asterisk 1.4.21.2 and the file is there. Thought it was very weird so I figured I would mention it.
By: Mark Michelson (mmichelson) 2008-08-26 10:43:33

Note deleted. Corydon76 is too quick for me! :)
By: Jason Parker (jparker) 2008-10-15 16:24:42

Closing, since this is fixed in newer versions.