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Summary:ASTERISK-12555: Call on Queue do not are delivery to free agents
Reporter:Gerald (gfesj)Labels:
Date Opened:2008-08-10 21:31:54Date Closed:2011-06-07 14:07:47
Priority:MinorRegression?No
Status:Closed/CompleteComponents:Applications/app_queue
Versions:Frequency of
Occurrence
Related
Issues:
is a clone ofASTERISK-21963 CLONE - Callers on Queue are not being delivered to free agents
Environment:Attachments:( 0) full
Description:We are facing problems with app_queue.

We put calls on the queue, but these calls are not redirect to the free agents, these occurs when we do not have a lot of calls cames in.

We checked wrap-up-time, strategy and other parameters.  

Comments:By: Leif Madsen (lmadsen) 2008-08-11 10:29:44

Can you please provide more information about how to recreate this issue? A sample of the console output with DEBUG enabled from the logger.conf file would be useful, in addition to what types of connections you're using (i.e. how you're directing calls to the agents... SIP, IAX, Zap), along with the appropriate sections of the dialplan.

Thanks!

By: Leif Madsen (lmadsen) 2008-09-02 22:06:16

Is there any more information that can be had here? If we don't get any information about how to reproduce this issue, we can't move it forward, and the issue will be closed.

By: Fernando Lujan (flujan) 2008-09-05 18:05:40

I am having this issue with realtime peers and asterisk 1.4.22-rc3.


Attached is the output from the console.

queues.conf

By: Leif Madsen (lmadsen) 2008-09-06 13:32:40

Could you please provide how to reproduce this issue, along with the configuration files you're using, in addition to the console output without quite so much noise? The one you attached may still be useful.

asterisk -cvvvn | tee /tmp/console_output.txt

By: Leif Madsen (lmadsen) 2008-12-09 07:59:06.000-0600

Is the original reporter still having this issue? If not, please let us know so we can close this, or provide the required information. If we don't get a response in about a week or so, we'll have to close this issue as suspended. Thanks!

By: Tilghman Lesher (tilghman) 2009-01-16 12:58:34.000-0600

No response from reporter