Summary:ASTERISK-12532: No hangup after attended transfer
Reporter:Alistair Cunningham (acunningham)Labels:
Date Opened:2008-08-06 13:22:50Date Closed:2011-06-07 14:02:51
Versions:Frequency of
Environment:Attachments:( 0) hangup1.txt
Description:A, B, C are all SIP telephones registered to OpenSER, which proxies all calls to Asterisk. A calls B, which does an attended transfer to C. A and C are then talking. C hangs up, but Asterisk never sends a SIP BYE to A.


A trace is attached:

Phone A = 12345999
Phone B = 50002010
Phone C = 50002009

C hangs up at 08:04:56, but no BYE is sent to A. The BYE at 08:05:01 is when I hang up on handset A.
Comments:By: Alistair Cunningham (acunningham) 2008-08-06 13:24:52

Trace uploaded. Hostnames and IP addresses have been changed to protect the innocent. The Asterisk machine is shown as, and the OpenSER machine as

By: Alistair Cunningham (acunningham) 2008-09-08 05:20:40

Would there be any follow-up on this ticket?

By: Jeff Peeler (jpeeler) 2008-11-13 17:43:12.000-0600

It might be useful for you to remove OpenSER from the situation. I quickly tested here with the above scenario and saw that the BYE was indeed sent to phone A.

By: Alistair Cunningham (acunningham) 2008-11-13 17:50:19.000-0600

Unfortunately OpenSER is integral to the architecture. In any case, we can definitely see in the trace that it's Asterisk that is not sending the BYE.

By: Terry Wilson (twilson) 2008-11-25 13:36:54.000-0600

acunningham: could you produce a wireshark capture from the OpenSER and asterisk boxes for me and post them here for me to look at?

By: Alistair Cunningham (acunningham) 2008-11-25 16:31:18.000-0600

Unfortunately not. The customer has requested that we keep their hostnames and IP addresses confidential.

By: Leif Madsen (lmadsen) 2009-01-09 09:08:34.000-0600

I'm not sure how you expect us to move this forward without debugging information...

By: Alistair Cunningham (acunningham) 2009-01-09 15:28:52.000-0600

This can be closed for now. If we're able to properly test it, I will re-open.

By: Alistair Cunningham (acunningham) 2009-01-09 15:29:05.000-0600

Thank you for your help!

By: Joshua C. Colp (jcolp) 2009-01-26 16:49:35.000-0600

Suspended per reporter.