Summary:ASTERISK-12428: Orphaned SIP Channel when accessing voice mail application
Reporter:pta200 (pta200)Labels:
Date Opened:2008-07-22 11:20:14Date Closed:2011-06-07 14:08:22
Versions:Frequency of
Description:On a few occasions, when a SIP phone hangs up with the voice mail application the channel remains up and cannot up hung up using soft hangup "channel name" since the channel will never be read or written to again. The core show channels output displays the following:

SIP/0004f216a2b6-b6a s@macro-accessMailbo Up VoiceMailMain(212@xxxx)
1 active channel
1 active call

If any other phone is watching the hints for the phone with the open channel it seems like the phone is still in use. This has happened on two separate Asterisk instances running and
Comments:By: David Woolley (davidw) 2008-07-22 12:54:50

See ASTERISK-11971.

By: Tilghman Lesher (tilghman) 2008-07-24 10:25:27

Recompile with DEBUG_THREADS and obtain a 'core show locks' when this occurs.  Also, you may want to first upgrade to, since a problem with locks was fixed in and a critical security fix was delivered in

By: Jason Parker (jparker) 2008-11-18 16:24:25.000-0600

Closing due to lack of response.

Please reopen if you are able to reproduce with the latest version of Asterisk.