| Summary: | ASTERISK-12332: Unable to access voicemail option zero (0) in order to record greeting messages | ||
| Reporter: | richardpyne (richardpyne) | Labels: | |
| Date Opened: | 2008-07-07 15:05:15 | Date Closed: | 2011-06-07 14:03:21 |
| Priority: | Major | Regression? | No |
| Status: | Closed/Complete | Components: | Applications/app_voicemail |
| Versions: | Frequency of Occurrence | ||
| Related Issues: | |||
| Environment: | Attachments: | ||
| Description: | Whenever I hit zero for mailbox option, the process ends and I am "kicked out". I am using Asterisk 1.4. Asterisk CLI message: -- Executing [*97@synmarketing:1] Answer("SIP/454-b6543ee8", "") in new stack -- Executing [*97@synmarketing:2] Wait("SIP/454-b6543ee8", "1") in new stack -- Executing [*97@synmarketing:3] Macro("SIP/454-b6543ee8", "user-callerid") in new stack -- Executing [*97@synmarketing:4] Macro("SIP/454-b6543ee8", "get-vmcontext|9057403154") in new stack -- Executing [*97@synmarketing:5] VoiceMailMain("SIP/454-b6543ee8", "454@default") in new stack -- <SIP/454-b6543ee8> Playing 'vm-login' (language 'en') -- <SIP/454-b6543ee8> Playing 'vm-password' (language 'en') -- <SIP/454-b6543ee8> Playing 'vm-youhave' (language 'en') -- <SIP/454-b6543ee8> Playing 'vm-no' (language 'en') -- <SIP/454-b6543ee8> Playing 'vm-messages' (language 'en') -- <SIP/454-b6543ee8> Playing 'vm-opts' (language 'en') -- <SIP/454-b6543ee8> Playing 'vm-tmpexists' (language 'en') == Spawn extension (synmarketing, *97, 5) exited non-zero on 'SIP/454-b6543ee8' | ||
| Comments: | By: richardpyne (richardpyne) 2008-07-07 15:10:43 This happens whenever a user records a temporary greeting and then goes back to access the mailbox options. I fix this by simply deleting the all the .wav & .WAV files. But I need to know why it happens and how to prevent it. Any ideas please? Thanks, Richard. By: Sean Bright (seanbright) 2008-07-07 15:13:26 You need to upgrade to the latest version of the asterisk-sounds tarball. The easiest way would be to run the following in your asterisk source directory: # make distclean # ./configure --with-whatever-your-favorite-options-are # make menuselect (ensuring that you select the appropriate sound file options) # make # make install You can also get the sounds from downloads.digium.com (i think) but I don't know exactly where they are. Let me know if this fixes it for you. By: Sean Bright (seanbright) 2008-07-07 15:15:29 Ah... here you go: http://downloads.digium.com/pub/telephony/sounds/releases/ Download version 1.4.8 of your favorite formats and install them. By: Sean Bright (seanbright) 2008-07-08 18:42:28 Any luck? By: Sean Bright (seanbright) 2008-07-10 15:41:57 I'm 99.9% sure this fixed your problem. Re-open if it didn't. | ||