|Summary:||ASTERISK-12047: Pressing "*" star by agent after receiving call, cause asterisk to hangup.|
|Date Opened:||2008-05-19 08:18:56||Date Closed:||2011-06-07 14:02:36|
|Description:||Asterisk SVN-branch-1.4-r116978 and in previous revision same problem.|
It no depends on setting queue, or setting features.conf
Always when agent received incoming call, channel is hanged up after agents pressing "*" star.
In log I can only see. after sending DTMF:
[May 19 13:18:04] DEBUG: channel.c:3805 ast_generic_bridge: Didn't get a frame from channel: Agent/121
Then stop bridging and hang up call.
Can you say me?
|Comments:||By: Joshua C. Colp (jcolp) 2008-05-19 08:29:32|
This is a configuration issue. As documented in agents.conf:
; Define endcall to allow an agent to hangup a call by '*'.
; Default is "yes". Set this to "no" to ignore '*'.