Summary:ASTERISK-12047: Pressing "*" star by agent after receiving call, cause asterisk to hangup.
Reporter:pawood (pawood)Labels:
Date Opened:2008-05-19 08:18:56Date Closed:2011-06-07 14:02:36
Versions:Frequency of
Description:Asterisk SVN-branch-1.4-r116978 and in previous revision same problem.

It no depends on setting queue, or setting features.conf

Always when agent received incoming call, channel is hanged up after agents pressing "*" star.

In log I can only see. after sending DTMF:
[May 19 13:18:04] DEBUG[13200]: channel.c:3805 ast_generic_bridge: Didn't get a frame from channel: Agent/121
Then stop bridging and hang up call.

Can you say me?
Comments:By: Joshua C. Colp (jcolp) 2008-05-19 08:29:32

This is a configuration issue. As documented in agents.conf:

; Define endcall to allow an agent to hangup a call by '*'.
; Default is "yes". Set this to "no" to ignore '*'.