Summary:	ASTERISK-11399: Bug or Miss-Configuration??
Reporter:	Go4Calls INC (go4calls)	Labels:
Date Opened:	2008-02-07 16:22:13.000-0600	Date Closed:	2011-06-07 14:07:49
Priority:	Minor	Regression?	No
Status:	Closed/Complete	Components:	Addons/cdr_mysql
Versions:		Frequency of Occurrence
Related Issues:
Environment:		Attachments:
Description:	Good Day All, We are facing problem thats calls hanged in Asterisk for more than 1, 2 hrs. The canreinvite=no and rtptimeout=60 but also the calls hanged for such big duration. I don't know if this is Bug or some wrong configuration. Problem: 2,3 Calls daily hanged in asterisk and when it disconnected it comes with high duration more than 2 and 5 hrs. Which made customer balance in negative. We have developed our own billing system and we already using the following extensions to limit the call duration. [prepaid] exten => _x.,1,Set(UserN=${CALLERID}) exten => _x.,2,Set(CalledNum=${EXTEN}) exten => _x.,3,Set(Stime=${DATETIME}) exten => _x.,4,Set(CID=${CALLERID}) exten => _x.,5,Set(HCA=${HANGUPCAUSE}) exten => _x.,6,Set(Cun=${UNIQUEID}) exten => _x.,7,AGI(routing.pl) exten => _x.,8,Set(TIMEOUT(absolute)=${TMO}) exten => _x.,9,Dial(SIP/${CNUM}@${CAIP}) exten => h,1,DeadAGI(stop.pl) Here us MySQL CDR which show billsec 5209 sec which is totally wrong the customer dialed the number but it was not connected.
Comments:	By: Russell Bryant (russell) 2008-02-07 16:24:21.000-0600 Asterisk 1.2 is no longer supported. By: Go4Calls INC (go4calls) 2008-02-07 16:31:43.000-0600 I had try Asterisk 1.4.X and 1.26,1.24 but same result. Which version i should use to avoid this issue? By: Russell Bryant (russell) 2008-02-07 18:40:47.000-0600 Please use the user support areas (asterisk-users mailing list, #asterisk on IRC) to get help with figuring out where your issue is.