Summary:ASTERISK-11399: Bug or Miss-Configuration??
Reporter:Go4Calls INC (go4calls)Labels:
Date Opened:2008-02-07 16:22:13.000-0600Date Closed:2011-06-07 14:07:49
Versions:Frequency of
Description:Good Day All,

We are facing problem thats calls hanged in Asterisk for more than 1, 2 hrs. The canreinvite=no and rtptimeout=60 but also the calls hanged for such big duration.
I don't know if this is Bug or some wrong configuration.

Problem: 2,3 Calls daily hanged in asterisk and when it disconnected it comes with high duration more than 2 and 5 hrs. Which made customer balance in negative. We have developed our own billing system and we already using the following extensions to limit the call duration.

exten => _x.,1,Set(UserN=${CALLERID})
exten => _x.,2,Set(CalledNum=${EXTEN})
exten => _x.,3,Set(Stime=${DATETIME})
exten => _x.,4,Set(CID=${CALLERID})
exten => _x.,5,Set(HCA=${HANGUPCAUSE})
exten => _x.,6,Set(Cun=${UNIQUEID})
exten => _x.,7,AGI(routing.pl)
exten => _x.,8,Set(TIMEOUT(absolute)=${TMO})
exten => _x.,9,Dial(SIP/${CNUM}@${CAIP})
exten => h,1,DeadAGI(stop.pl)

Here us MySQL CDR which show billsec 5209 sec which is totally wrong the customer dialed the number but it was not connected.
Comments:By: Russell Bryant (russell) 2008-02-07 16:24:21.000-0600

Asterisk 1.2 is no longer supported.

By: Go4Calls INC (go4calls) 2008-02-07 16:31:43.000-0600

I had try Asterisk 1.4.X and 1.26,1.24 but same result.

Which version i should use to avoid this issue?

By: Russell Bryant (russell) 2008-02-07 18:40:47.000-0600

Please use the user support areas (asterisk-users mailing list, #asterisk on IRC) to get help with figuring out where your issue is.