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Summary:ASTERISK-11086: Queue and Transfer using Local channel
Reporter:Joel Vandal (jvandal)Labels:
Date Opened:2007-12-19 16:40:38.000-0600Date Closed:2007-12-19 17:07:54.000-0600
Priority:MajorRegression?No
Status:Closed/CompleteComponents:Applications/app_queue
Versions:Frequency of
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Description:I have setup Queue with some agents using SIP phones. I use Local channel with /n option.

If an agent transfers an answered ACD call to another extension the original agent remains in use and cannot receive any more ACD calls until the transferred call is torn down.


****** ADDITIONAL INFORMATION ******

[default-agent]
exten => _X.,1,NoCDR()
exten => _X.,2,Goto(default-local-devices,${EXTEN},1)
exten => _X.,3,Hangup()

[default-local-devices]
exten => 6000,2,Dial(SIP/6000)

Agents on 'show queues' like :

Local/6000@default-agent/n (dynamic) (Not in use) has taken 7 calls (last was 114 secs ago)
Comments:By: Mark Michelson (mmichelson) 2007-12-19 17:07:54.000-0600

Duplicate of issue ASTERISK-11085.