Summary: | ASTERISK-11086: Queue and Transfer using Local channel | ||
Reporter: | Joel Vandal (jvandal) | Labels: | |
Date Opened: | 2007-12-19 16:40:38.000-0600 | Date Closed: | 2007-12-19 17:07:54.000-0600 |
Priority: | Major | Regression? | No |
Status: | Closed/Complete | Components: | Applications/app_queue |
Versions: | Frequency of Occurrence | ||
Related Issues: | |||
Environment: | Attachments: | ||
Description: | I have setup Queue with some agents using SIP phones. I use Local channel with /n option. If an agent transfers an answered ACD call to another extension the original agent remains in use and cannot receive any more ACD calls until the transferred call is torn down. ****** ADDITIONAL INFORMATION ****** [default-agent] exten => _X.,1,NoCDR() exten => _X.,2,Goto(default-local-devices,${EXTEN},1) exten => _X.,3,Hangup() [default-local-devices] exten => 6000,2,Dial(SIP/6000) Agents on 'show queues' like : Local/6000@default-agent/n (dynamic) (Not in use) has taken 7 calls (last was 114 secs ago) | ||
Comments: | By: Mark Michelson (mmichelson) 2007-12-19 17:07:54.000-0600 Duplicate of issue ASTERISK-11085. |